Samuel K.
SK
Samuel K.
account executive
Enterprise (> 1000 emp.)
"Usergems rocks"
5/5
What do you like best about UserGems?

Finding the right people to go after is hard, Usergems makes it easy to identify who i need to talk to as soon as they join my target account Review collected by and hosted on G2.com.

What do you dislike about UserGems?

To be honest, not much. its only helpful. Review collected by and hosted on G2.com.

Cameron A.
CA
Cameron A.
Enterprise (> 1000 emp.)
"So essential to my success!"
5/5
What do you like best about UserGems?

UserGems is the easiest way for me to find a quick sale. It allows me to find previous users of Gong and so the learning curve and proving value is so much shorter. Review collected by and hosted on G2.com.

What do you dislike about UserGems?

There is nothing I dislike about UserGems! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Helpful insights provided automatically"
5/5
What do you like best about UserGems?

I like the automated emails that are sent with links to the former contacts Review collected by and hosted on G2.com.

What do you dislike about UserGems?

Sometimes i will receive the same contacts in repeated emails, or contacts who changed jobs a long time ago instead of recently Review collected by and hosted on G2.com.

Verified User in Furniture
UF
Verified User in Furniture
Small-Business (50 or fewer emp.)
"The Key to a More Efficient Sales Process"
5/5
What do you like best about UserGems?

UserGems has been invaluable for tracking our customer champions and nurturing relationships with existing customers. The job change alerts create warm, highly converting leads by enabling us to promptly reach out when a contact moves to a new company. This personal outreach makes customers feel appreciated and turns them into brand advocates. Review collected by and hosted on G2.com.

What do you dislike about UserGems?

I love it all! I have had a great experience. Review collected by and hosted on G2.com.

Pablo L.
PL
Pablo L.
Mid-Market (51-1000 emp.)
"Game changer in today's market"
5/5
What do you like best about UserGems?

The ability to track champions and power users in a scalable way. We get new UG leads through Slack, and have built dashboards in our CRM that showcase the UserGems leads in each account. It helps our Sales, BDR, Customer Marketing, and CSM teams in countless ways. Review collected by and hosted on G2.com.

What do you dislike about UserGems?

I would love for UG to integrate with Hubspot CRM in a more seamless way so we can maximize the impact we get from the product. Review collected by and hosted on G2.com.

Verified User in Philanthropy
UP
Verified User in Philanthropy
Mid-Market (51-1000 emp.)
"User Gems are part of our regular work cadence,."
5/5
What do you like best about UserGems?

Very Easy to use, and has worked great for me Review collected by and hosted on G2.com.

What do you dislike about UserGems?

There is nothing about User Gems that I have found that I dislike yet. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"UserGems is a must have! Continued success and top notch support"
5/5
What do you like best about UserGems?

UserGems makes it easy to target and track easy wins. At the beginning of each month, UserGems sends us a list of leads that we can assign to our SDRs. This list includes previous customers that have moved into a similar role at a new company. The support given by UserGems is also top notch. Monthly checkins with support and they make sure you are succeeding Review collected by and hosted on G2.com.

What do you dislike about UserGems?

Nothing to dislike here. UserGems has been good to us. We see continued success to this day. They also ensure that you are set up for success. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Uncovering hidden gems in our database!"
4.5/5
What do you like best about UserGems?

The results, our sales team loves leveraging UserGems! Review collected by and hosted on G2.com.

What do you dislike about UserGems?

Sometimes there can be overlap in contact and lead creation, but, that's to be expected. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Enterprise (> 1000 emp.)
"Identify Potential Opportunities Early"
5/5
What do you like best about UserGems?

UserGems is great for gaining visibility into employee movement across our target accounts. The data they provide on job changes happening in our space is very insightful. I appreciate that we can see details like when someone joined a company or changed roles, and filter the results by criteria like our target accounts. This helps our sales team spot potential opportunities. Review collected by and hosted on G2.com.

What do you dislike about UserGems?

UserGems helps our sales team by enabling more relevant and potential prospects. The detailed job change alerts they surface help us instantly understand career transitions our prospects are making. This level of context enables our SDRs to reach out at the perfect moment to discuss how Procore can help in a new role. The insights UserGems provides create an advantage compared to generic outreach. They equip us to have meaningful conversations that add value right from the initial touch point. Overall, UserGems job change data is a game changer that makes our outreach more effective. Review collected by and hosted on G2.com.

Heather K.
HK
Heather K.
Account manager
Mid-Market (51-1000 emp.)
"Great concept and platform to keep on top of past users of Showpad."
5/5
What do you like best about UserGems?

Great concept and platform to keep on top of past users of Showpad. We can see when someone has previously been a champion of our platform and target them as they move to different companies to get them to invest again. Review collected by and hosted on G2.com.

What do you dislike about UserGems?

The sales force integration can be difficult to use and sometimes the data is out of date leading to confusion and potentially incorrect reach out to the wrong individuals. Review collected by and hosted on G2.com.