I like that as a seller...all I need to do to get value from this product is 1) check my email and 2) check slack. That is it. If you can do that, you can build pipeline with UserGems. Review collected by and hosted on G2.com.

I frankly cannot think of anything major. Sometimes...the data is stale maybe? So you guys call out a UG that has been in his role for over a Year? Review collected by and hosted on G2.com.

I like that Usergems is able to find alternative contacts for companies, which brings down the amount of time that I am needing to research online myself. Review collected by and hosted on G2.com.

Some of the contacts that come up are no longer active with the company, so maybe adding in more steps to check the validity of contacts being up to date. Review collected by and hosted on G2.com.

I like that it allows for an easier sales conversation with knowing if someone has used your company before and switched to another company. It allows for an easier foot in the door. Review collected by and hosted on G2.com.

Sometimes the leads arent as filtered as they should be. Review collected by and hosted on G2.com.

UserGems makes it so easy to track when past users move from one company to another, so that you can be one of the first messages they receive in their new role. This is great for product champions, but also incredibly helpful for getting referrals from people that were maybe just users/consumers of your product in the past.

I also love the morning updates that outline every outside contact you will be meeting with throughout the day, tagging their LinkedIn and noting how many times your met with them before. Review collected by and hosted on G2.com.

There is nothing that I don't like about UserGems! Review collected by and hosted on G2.com.

UserGems has been awesome for generating qualified leads. By identifying key contacts who have recently switched jobs into roles we target, UserGems enables us to reach promising accounts at just the right time. This targeted outreach helps us start conversations and book meetings that ultimately drive new business. Shortly after buying UserGems, we started seeing results in the form of solid leads and opportunities. Their customized lead lists align well with our ideal customer profile. Overall I appreciate UserGems’ responsiveness and willingness to refine targeting as needed. We plan to continue leveraging their lead-gen capabilities. The best thing about UserGems by far is their service and our CSM Tony Bulgarella. Always on point, dedicated, committed, and pushes us to leverage UserGems in the best way possible. Review collected by and hosted on G2.com.

The doubling of data in our CRM and the noticeable discrepancy between internal and UserGems reporting have been ongoing challenges. This hampers the reliability of insights and affects our workflow efficiency. Addressing these data accuracy issues would significantly enhance UserGems' overall usability and make it a more reliable tool for our team. Review collected by and hosted on G2.com.

Something that I love about UserGems is the fact that I can quickly find a champion to set up a meeting with for my AE. As an SDR it's all about finding some quick wins and UserGems allows that to happen. I also love that they alert me any time someone new joins a deal that I may already have in pipeline which i can let my AE know to hopefully progress their deal faster. Review collected by and hosted on G2.com.

Nothing that I know of:) I really enjoy how it is working for me. Review collected by and hosted on G2.com.

UserGems helps keep me on top of staff migration from one place to another and gives me easy ways to initiate conversations at those new organizations! Review collected by and hosted on G2.com.

There are times the user is not the power user so has less insight but still helpful to know! Review collected by and hosted on G2.com.

Insanely valuable tool for signals on your top accounts, key personas who have departed and joined a new company so you aren't spending hours stratching your head starting at Linkedin. Owe a ton of my success to how easy Usergems makes my life prospecting and targeting the right people at the right time. Review collected by and hosted on G2.com.

None! Highly recommend to any SMB or Enterprise team. Review collected by and hosted on G2.com.

UserGems is the best demand generation out there. I can't imagine leading a sales organization without UserGems. We close net new prospects on a weekly basis because of UserGems. UserGems also increases your ASP while decreasing your sales cycles. Win win. Review collected by and hosted on G2.com.

UserGems is the BEST. I highly recommend purchasing UserGems for your deprovisioned users. Review collected by and hosted on G2.com.

The quality of the job change alerts from UserGems has been great. The data is very clean and accurate, with few irrelevant contacts coming through. This makes it easy for our SDRs to follow up on the alerts and convert them into real conversations. I'm impressed with how targeted the alerts are - the new persona matching we implemented with Caroline has helped route the alerts to the right sales playbooks. Caroline also made it a very easy setup for us. She worked with both teams to make sure we were implementing this with the rest of our tech stack properly. Review collected by and hosted on G2.com.

One initial challenge was getting the job change alerts to route to the right SDRs since a portion weren't matching our personas and playbooks. However, Caroline was extremely responsive, and we collaborated to expand the titles mapped to each persona. She quickly reconfigured the alerts on her end, resending any that hadn't routed properly. Now the alerts flow directly to the right reps for follow up. I'm confident that with the persona adjustments we made, lead routing will continue working smoothly. Overall, the UserGems team has been a true partner in optimizing the program for our tech stack. Review collected by and hosted on G2.com.