Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"UserGems: Essential for Warm Leads, Accurate Data, and Effortless CRM Integration"
4.5/5
What do you like best about UserGems?

I used UserGems regularly in my previous role, and it quickly became one of my favorite sales tools. It made it so easy to stay on top of buyer and customer job changes — something that used to take hours of manual research.

Every week, I’d get new alerts when champions or key contacts moved to new companies, which gave me warm leads and helped kick off new conversations right away. The integration with our CRM was smooth and saved a ton of time.

If your team relies on relationships and warm intros to drive pipeline, UserGems is a must-have. It’s simple to use, delivers high-quality data, and helps you turn previous customers into your next best leads. Review collected by and hosted on G2.com.

What do you dislike about UserGems?

Occasionally, the job-change alerts came a bit late — usually just a few days behind LinkedIn updates — but it wasn’t a dealbreaker given how accurate the data was overall. Review collected by and hosted on G2.com.

Luke R.
LR
Luke R.
Solutions Advisor (Retail, eCommerce, 3PL, Wholesale)
Mid-Market (51-1000 emp.)
"Wish I had this when I was an SDR!"
5/5
What do you like best about UserGems?

Immediate insights into target contacts and accounts! Review collected by and hosted on G2.com.

What do you dislike about UserGems?

Nothing really, it has streamlined almost every aspect of prospecting! Review collected by and hosted on G2.com.

Michelle K.
MK
Michelle K.
Manager, Customer Success Operations
Information Technology and Services
Enterprise (> 1000 emp.)
"Multiple use cases"
4/5
What do you like best about UserGems?

It’s easy to use and it works really well Review collected by and hosted on G2.com.

What do you dislike about UserGems?

Lots of use cases so hard to prioritize! Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Best-in-Class Tech for Job Changers"
4/5
What do you like best about UserGems?

Great use cases and best tech for job changers Review collected by and hosted on G2.com.

What do you dislike about UserGems?

UserGems seems to have limited use cases Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"UserGems provides high-intent buyer & handle personalized outbound and ABM"
5/5
What do you like best about UserGems?

Think of UserGems as your AI go-to-market "brain". It's powered by best-in-class data and signals, so it can automatically find your high-intent buyers, prioritize them, and even handle personalized outbound and ABM. Review collected by and hosted on G2.com.

What do you dislike about UserGems?

Wish I had discovered UserGems earlier to bring into our outbound and ABM programs. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Signals and Intent Make Prospecting a Breeze"
4.5/5
What do you like best about UserGems?

Signals and intent on accounts with the extension help eliminate the guess work going into prospecting Review collected by and hosted on G2.com.

What do you dislike about UserGems?

The platform has glitched out when adding in new content. Sometimes it takes our UG team a while to fix issues Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Smart Database Matching and Tailored Emails, but Limited Software Connections"
3/5
What do you like best about UserGems?

Connecting to our database and finds the correct person and role

Then tailors an email for him Review collected by and hosted on G2.com.

What do you dislike about UserGems?

Only one software connection

Instead of multiple softwares

That requires us to create alternative flows Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Amazing Product and Service That Keeps Innovating"
5/5
What do you like best about UserGems?

Amazing product and service. They’re always innovating as well. Review collected by and hosted on G2.com.

What do you dislike about UserGems?

Nothing, great experience across the board Review collected by and hosted on G2.com.

Chirag G.
CG
Chirag G.
SDR
Mid-Market (51-1000 emp.)
"Highly Likely to Recommend UserGems for Scalable, Smart Pipeline Generation"
5/5
What do you like best about UserGems?

UserGems turns job changes into pipeline gold. I love how it surfaces warm leads at exactly the right time—no more cold prospecting guesswork.

What is most helpful about UserGems? What are the upsides of using UserGems?

The automation is a game-changer. It tracks champions as they move companies, syncs seamlessly with Salesforce, and alerts me when they land at a new account. It’s like having a prospecting assistant that never sleeps. Review collected by and hosted on G2.com.

What do you dislike about UserGems?

Would love to see deeper enrichment on smaller accounts and slightly faster sync times—but overall, very minor compared to the value it brings. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Usergems saves me 5 hours a month"
5/5
What do you like best about UserGems?

Usergems makes it easy for me to track the highest intent and warmer prospects without having to spend hours every week building manual lists for myself to track through Review collected by and hosted on G2.com.

What do you dislike about UserGems?

Nothing, they are fast accurate and do the job they are supposed to very easily. Review collected by and hosted on G2.com.