It gives our BDR team a better area to focus that will turn into my opps and turn into actual revenue! Review collected by and hosted on G2.com.

So far, I have no issues, super easy to use and alerts go straight to BDR's! Review collected by and hosted on G2.com.

I like that it shows me their new and old title and when they transferred companies. Review collected by and hosted on G2.com.

I'm not entirely sure. I've only been using them for the last couple months and they seem to help me prospect companies faster and provide a warm outreach. Review collected by and hosted on G2.com.

UserGems does a great job making it easy to find former users/decision makers of our software. Review collected by and hosted on G2.com.

The dashboards could use a little work, but those are secondary. Review collected by and hosted on G2.com.

UserGems automates who is a past user of your product quickly and efficiently. Love the auto emails telling me of new usergems for my accounts and how it makes it so easy to reach out. Review collected by and hosted on G2.com.

I've found on very few usergems that the information (either email or name or whether that person even currently works at said company) is accurate. This is very rare though. Review collected by and hosted on G2.com.

UserGems allows you to get data that is game-changing for your business Review collected by and hosted on G2.com.

The UI of the dashboards could be a little more comprehensive in terms of the insights Review collected by and hosted on G2.com.

UserGems surfaces the most valuable intel to a salesperson: past champions in your current book. It has made it a lot easier to build champions and fortify deals. Review collected by and hosted on G2.com.

It could be more specific by integrating with tools that measure usage. Currently it's binary and doesn't give intel around the specifics of that individual's usage. Review collected by and hosted on G2.com.

It has been nice to communicate with people that have used PagerDuty before and could possibly use it in their new company. Review collected by and hosted on G2.com.

Not sure... Everything seems to be working well to be honest. Review collected by and hosted on G2.com.

What a fantastic tool to be strategic and help you organize. This allows a warmer touch with contacts that are familiar with your services and enables your ability to bring value to your conversations immediately. Review collected by and hosted on G2.com.

Honestly, none I can think of at this time Review collected by and hosted on G2.com.

Easy to roll out and use over time. The SFDC integration and reporting capabilities are pretty good. In addition to the functionalities, I really appreciate the ever-present support from their CSM team, ability to jump in on requests quickly and work with us to find the best solution. Review collected by and hosted on G2.com.

Due to the nature of certain industries, it's difficult to obtain UserGems data Review collected by and hosted on G2.com.

Surfaces the best targets for new business outreach. Provides a thorough breakdown of who the person is and why they are an ideal target for your outreach. Review collected by and hosted on G2.com.

I've found it doesn't always catch all the UserGems Review collected by and hosted on G2.com.