![Christian M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian M.")
CM

Christian M.

Product Developer

Mid-Market (51-1000 emp.)

3/5/2024

"A Simple, Focused, User Friendly tool"

5/5

What do you like best about Userflow?

The simple, straightforward editing experience is the most important feature. The visual layout gives a good overview, while the properties panel has enough details to handle most scenarios.

The deep multi-language support with xliff import and export, and dev/stage/prod deployments were key for us in choosing userflow for our SaaS solution.

The built in resource center with support for announcements, help articles, search, and chatbots put userflow ahead of chameleon.

Finally the support is second to none. Userflow is not a large company, but they listen and work hard to solve customer issues. Review collected by and hosted on G2.com.

What do you dislike about Userflow?

Lack of analytics. Userflow is focused on showing tooltips to users, not on figuring out what cohort liked the new brand color.

They have integrations for mixpanel, amplitude and heap for those who want to figure that stuff out. You can use their api to build your own integration if needed.

The api is ok, but not as rich as it could be. Documentation lashes a bit behind but it's sufficient. Review collected by and hosted on G2.com.

What problems is Userflow solving and how is that benefiting you?

Userflow is helping us announce new features, onboard new and existing users to new features, expose our existing help documentation in a new way. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

See what 124 reviewers think of Userflow

4.8 out of 5 · Verified reviews from real users

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