Christopher P.
CP
Christopher P.
Director of Product Management
Small-Business (50 or fewer emp.)
"Userflow trial review"
3.5/5
What do you like best about Userflow?

Easy of adding context-sensitive actions to trigger a flow through my application. Review collected by and hosted on G2.com.

What do you dislike about Userflow?

Difficulty building a complex flow...................... Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Review Userflow"
4/5
What do you like best about Userflow?

Easy communication with Userflow team

Good integration in our software

Tool is easy to understand and adaptable to our needs

Extensive possibilities Review collected by and hosted on G2.com.

What do you dislike about Userflow?

Sometimes challenging to adapt the flows to your own software --> workarounds needed

wider analysis of user activities would be helpful Review collected by and hosted on G2.com.

Filip L.
FL
Filip L.
CTO
Small-Business (50 or fewer emp.)
"Absolute madness"
5/5
What do you like best about Userflow?

Everything what's inside the product is mind-blowing for us. We have tried many products for onboarding and guiding people who have sign-up for our SaaS application. No one has fulfilled our requirements. It seems like it's too expensive at first glance, but I can guarantee it's worth it. Review collected by and hosted on G2.com.

What do you dislike about Userflow?

There is nothing I can tell I dislike about the product. Review collected by and hosted on G2.com.

Ryo C.
RC
Ryo C.
Co-founder
Small-Business (50 or fewer emp.)
"Really Easy to Create Flows, Top-Notch Support"
5/5
What do you like best about Userflow?

My favorite things about UserFlow:

* The UI for creating flows is straightforward and easy to learn. Flows can be tricky and complex, but this product makes setting them up simple.

* The UI for testing and debugging flows is equally straightforward. Creating a seamless flow can take some iteration, and UserFlow makes it easy to debug issues or change a flow around.

* Customer support is top-notch. I've had a couple of instances when I've had a question about why my flow wasn't working, and the team has always gotten back to me quickly with exactly the information I need. When I set up a very unique flow that caused a bug, they quickly helped troubleshoot the problem and fixed it within 24 hours.

Their team cares about your success with the product, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Userflow?

Nothing I dislike so far. Highly recommend checking out this tool. It's a slick tool with a great team. Review collected by and hosted on G2.com.

Daniel O.
DO
Daniel O.
Product Engineer
Small-Business (50 or fewer emp.)
"Great experience to builders and customers"
5/5
What do you like best about Userflow?

The seamless experience to build flows and the remarkable outcomes to final users. Review collected by and hosted on G2.com.

What do you dislike about Userflow?

There is nothing in particular. If I should say, it would be cool if was an option to change the avatar on the flow and not just on the theme builder. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Exactly what we needed"
5/5
What do you like best about Userflow?

I like how flexible it is. You have a lot of tools to set up the flows the way you want to.

The customer support is also top-notch. Review collected by and hosted on G2.com.

What do you dislike about Userflow?

I do not dislike anything so far. It works very well and does what we need it to do. Review collected by and hosted on G2.com.

EY
Elston Y.
Co-founder
Small-Business (50 or fewer emp.)
"Great experience using Userflow to improve our user onboarding process"
5/5
What do you like best about Userflow?

Simple to set up and even easier to build the tours. Review collected by and hosted on G2.com.

What do you dislike about Userflow?

Nothing for now. Overall, the experience is really great as it fits in all our current requirements Review collected by and hosted on G2.com.

Joe R.
JR
Joe R.
Founder & CEO
Small-Business (50 or fewer emp.)
"The best onboarding tool we could find (and we tried the supposed "best")"
5/5
What do you like best about Userflow?

Easy to make it do what you want

Works reliably

Not unnecessarily complex

all the features we need

Response to feature reuests Review collected by and hosted on G2.com.

What do you dislike about Userflow?

Not willing to provide high volume pricing at this time Review collected by and hosted on G2.com.

Matti R.
MR
Matti R.
Chief Marketing Officer
Small-Business (50 or fewer emp.)
"Easy to understand in-app service tool"
4/5
What do you like best about Userflow?

Easy to use and does not require lot of training etc. Review collected by and hosted on G2.com.

What do you dislike about Userflow?

Enabling user attributes to filter and launch guiding would be nice to setup so that it does not require developers (touching website code). Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Userflow review."
4.5/5
What do you like best about Userflow?

The fact that Userflow sits in-app, especially for surveys. Additionally, the integrations with other apps/platforms such as Hubspot and Slack is intriguing. Though I am not yet leveraging these broader features, I'm looking forward to testing them out. Review collected by and hosted on G2.com.

What do you dislike about Userflow?

Nothing so far, any critique I may have is tempered by the fact that I recognize that Userflow is continuously improving. Review collected by and hosted on G2.com.