The speed at which the studies are done. Typically they are done within 24-48 hours times.

The price is also very reasonable which we are comfortable with. The pay-as-you-go model is very suitable for us as we don't have regular user feel studies to run. Review collected by and hosted on G2.com.

Some users lie about their location/language and some lie about their knowledge of technology. As a result, this leads to difficult to understand reviews. Some users also don't read some tasks properly and go on tangents. Review collected by and hosted on G2.com.

The granularity of the service is what I prefer most. Review collected by and hosted on G2.com.

The UI is not intuitive. The cost is a bit high. Review collected by and hosted on G2.com.

I like the feature that shows the number of available users for your test based on the demographic criteria you have set. That helps you estimate how fast you will have the results back. Review collected by and hosted on G2.com.

There are not a lot of demographics you can select from, so you can set screener questions instead. The problem with the screener questions though, is that you cannot have an estimate on how many available users there are for that criteria. Review collected by and hosted on G2.com.

I love how I get to use my expertise to help and support others. I like the fact that I can review website interfaces remotely and receive the payment for my work in good time. Review collected by and hosted on G2.com.

The one thing that I would like to have changed is the amount of reviews that I get to do each month. I really like to do this work more and to have a consistent and increased rate of tests to do, would be amazing Review collected by and hosted on G2.com.

Interesting topics. Nice layout and usefull data Review collected by and hosted on G2.com.

To much spam on the Mail. Hard to falowi Review collected by and hosted on G2.com.

The pricing model. Most competitors try to charge $30k / month for unlimited usage when usually the need is project-based. Userfeel allows me to make smaller orders without commitment, pay as you use. Review collected by and hosted on G2.com.

Sometimes it's hard to know if the tester is just trying to make money, without caring about what they need to answer. When it happens I just ask userfeel for another tester and they're great about that. Review collected by and hosted on G2.com.

Userfeel is very flexible when it comes to testing. You can pay as you go (instead of purchasing a monthly/yearly membership), which is very convenient, especially for companies who are just starting their UX research journey. Review collected by and hosted on G2.com.

The user pool provided by Userfeel (especially for desktop users) is not as big as I would like. Some platforms/software/designs are made to be used with a desktop device! Review collected by and hosted on G2.com.

Userfeel does not lock you in with an annual subscription and their testing is easy to set up. Review collected by and hosted on G2.com.

Their credits system and billing can be a bit confusing. Review collected by and hosted on G2.com.

Instant support, easy-to-use tool, big pool of testers. I also liked the pricing policy. I'm not fond of the subscription systems of other similar tools that I've used in the past. Review collected by and hosted on G2.com.

I would like more ready-made templates so I can start the tests faster. Review collected by and hosted on G2.com.

To see our shortcomings. Commenting on missing parts is very helpful for website development! Review collected by and hosted on G2.com.

The segments of the reviewer were very important. It seemed that there was not enough choice on the basis of profession. like logistician. We did not see any other disadvantages. Review collected by and hosted on G2.com.