Userfeel is an incredibly user-friendly platform for website usability testing. The tasks are well-designed, and the compensation is fair and prompt. The interface is intuitive, making it easy to provide meaningful feedback. Customer support is responsive and helpful, ensuring a smooth and efficient experience. Review collected by and hosted on G2.com.

Sometimes, there are limited testing opportunities available, which can make it difficult to participate as frequently as I’d like. Additionally, the qualification process for some tests can be quite detailed and time-consuming. Lastly, it would be great to have more diverse testing tasks to keep the experience varied and engaging. Review collected by and hosted on G2.com.

Userfeel is a great comapny, i love the way they treat their customers also i love the way they handle problems and the kind advice they render to me about our software. Review collected by and hosted on G2.com.

None, they are eximious company. They are really diligent in their work. Review collected by and hosted on G2.com.

I like that the testing part was easy and there were clear instructions on how to navigate through the site. Review collected by and hosted on G2.com.

What I don't like is that I have not received a paid test even though I passed my qualification test with a 5/5 rating. Review collected by and hosted on G2.com.

My organization has worked with several user testing platforms in the past. Two things that stood out to me about Userfeel immediately:

(1) Their pay-as-you-go option. This enables you to launch a single (or very small number) of user tests without needing a subscription, at a flat rate. This was perfect for our small scale needs for a recent project.

(2) The ability to easily navigate the platform and launch my user tests without the need for support or a call with their product or sales team. Given our tight timelines, I needed the option to launch tests and receive feedback quickly. In the past, a sales call has stood between me and the ability to do this, and getting this scheduled has taken up valuable time. Because the system is intuitive, I also didn't need to reach out for any kind of support, but rather was able to build and launch the tests on my own.

And Userfeel having their own available testers to assign to my tests is one additional perk that's important for an organization like mine. Review collected by and hosted on G2.com.

The features available in the unmoderated user tests I launched were more than I actually needed in this particular situation. We've built a library of automated assessments, and all we need at this time is assessment completions so that we can begin analyzing the performance data on the backend.

While my organization has benefitted from having video recordings and user commentary in the past, all we needed in this scenario was completions, so some of the features have been superfluous.

A scaled down testing option (at a lower price point) would have really made this experience a home run for me. Review collected by and hosted on G2.com.

I really love the way they solve problems and also their cooperation Review collected by and hosted on G2.com.

None, i really enjoy service rendered to us. Review collected by and hosted on G2.com.

User Interaction is very Smooth and it is very easy for the user to easily understand teh website and gain asscess and information of the website . Review collected by and hosted on G2.com.

If there were A bit of Animation that would be very good it would create an asthetiics looks in the website . Review collected by and hosted on G2.com.

Tools for accepting user feedbacks is amazing Review collected by and hosted on G2.com.

all features are great especially the user experience feature Review collected by and hosted on G2.com.

The pay as you go model is crucial for someone like myself who is running a small business. It's inexpensive to run usability test studies, I can do these on my own terms, and the value for money is excellent. I've been impressed with how quickly the tests are completed and the quality of the participants. I've recently run three studies on the platform and all 15 of the participants who took part in the studies provided clear and informative feedback, that has helped us to iterate on the prototype effectively. Review collected by and hosted on G2.com.

I think the screening process could be improved. It only allows you to accept or reject participants. It would be useful to have the option for a potential participant to select multiple options on a screener question, with 'Must select' and 'May select' acceptance criteria. I've experienced this on other platforms and it does help to narrow down the participants to those that better reflect the audience you would ideally be testing with. Review collected by and hosted on G2.com.

I was able to get assistance quickly and I like that! 😏 Review collected by and hosted on G2.com.

I'm still waiting for my first paid test! It's been a couple of days and still nothing. Review collected by and hosted on G2.com.

I really liked how easy it was to get started, the steps were clear and offered plenty of explanation as I went. I found the product training with Anthony reassuring and an opportunity to ask any final questions before running the test. Review collected by and hosted on G2.com.

Nothing to dislike, I would recommend anyone to try Userfeel if they are looking for a simple and fast way to get user feedback without the upfront subscription costs of other products. Review collected by and hosted on G2.com.