Userfeel makes it super simple and fast to gather feedback from real people. Whether you’re running a small business or part of a big company.

It gives you the flexibility to run different types of studies using a variety of materials so you can learn exactly what your users think, in a way that works best for you. Review collected by and hosted on G2.com.

Userfeel makes it super simple and fast to gather feedback from real people. I don't have any negative comment. Review collected by and hosted on G2.com.

Userfeel gives you direct, unfiltered access to how real users experience your product. The platform is user-friendly, and setting up a test is quick and intuitive. The recorded videos and voice commentary from testers helped us uncover confusing flows, unclear messaging, and friction points we hadn't noticed before. It’s like instant UX clarity. Review collected by and hosted on G2.com.

Some test participants vary in the depth of their feedback, and a few videos required sifting through to find the most valuable insights. It would also be great to have more advanced filters for selecting very specific tester profiles. Review collected by and hosted on G2.com.

I’m impressed by how quickly I can create a test, define the audience, publish it, and start collecting insights—often all within the same day. The platform is intuitive, easy to learn, and offers powerful, in-depth reporting that adds real value to our research process. Review collected by and hosted on G2.com.

I dislike nothing about the tool. Dislike is a strong word. Review collected by and hosted on G2.com.

Identity Verification

Ease of use

Self Service Console for end users Review collected by and hosted on G2.com.

Upgrade process

Support for smart cards Review collected by and hosted on G2.com.

I really appreciate the automated metrics and the color-coded pain points, compliment suggestions, and other insights in the video timeline. Plus, setting up a test is super easy."

Want it to sound more formal, casual, or somewhere in between Review collected by and hosted on G2.com.

"I’m really hoping the credit model gets cheaper someday—can’t wait for the day we can run as many tests as we want without watching the meter." Review collected by and hosted on G2.com.

It's super easy to set up usability tests, interviews, and surveys. Plus, I love that there’s a wide mix of participants to choose from—it makes getting the right feedback way easier. Review collected by and hosted on G2.com.

The pricing can feel a bit steep for smaller teams. Review collected by and hosted on G2.com.

It does what it's supposed to do. Quickly gives access to participants for remote usability testing. Review collected by and hosted on G2.com.

The screening logic is EXTREMELY limited. Almost unusable. Review collected by and hosted on G2.com.

Userfeel’s quick turnaround is a game changer—I can launch a study and have insights in just a few hours. Plus, the platform is super flexible and easy to adapt. Review collected by and hosted on G2.com.

The platform’s users tend to be seasoned testers, so careful screening is important if you’re looking for participants who reflect your everyday users. Review collected by and hosted on G2.com.

The easy of use of the platform and the app. The onboarding brocess was very professional and you are not left wanting to know what the next step will be. Review collected by and hosted on G2.com.

I guess you would have to be waiting a very long time to get something because I got nothing. Best of luck to whoever has the patience to keep watching it for weeks.

The App runs in the background and my mac said that it was still recording my screen for some reason long after the initial test. Review collected by and hosted on G2.com.

The fact that I can easily set up tests for users to review while also being able to review for others and make some cash on the side. Review collected by and hosted on G2.com.

It's the fact that you might not qualify for even one test in a day you'll have to keep trying Review collected by and hosted on G2.com.