--- title: Userfeel Reviews meta\_title: 'Userfeel Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 105 reviews by the users' company size, role or industry to find out how Userfeel works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 105 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Userfeel Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Userfeel to be **easy to use** , facilitating quick access to remote usability testers and enhancing effectiveness. [(11 mentions)](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=1342635&qs=pros-and-cons#reviews) Users find **setup incredibly easy** for usability tests, enabling quick feedback and effective testing experiences. [(8 mentions)](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=1343180&qs=pros-and-cons#reviews) Users find the **easy setup** for tests and interviews a significant advantage, streamlining the feedback process effortlessly. [(7 mentions)](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=1343084&qs=pros-and-cons#reviews) Users value the **diverse contributor access** and **user-friendly templates** for effective and flexible research with Userfeel. [(7 mentions)](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=2067498&qs=pros-and-cons#reviews) Users value the **easy access to a diverse panel** and fast feedback, enhancing research effectiveness significantly. [(6 mentions)](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=1344231&qs=pros-and-cons#reviews) Users find the **pricing steep** , especially for smaller teams, making justification of costs challenging. [(3 mentions)](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=1342110&qs=pros-and-cons#reviews) Users find the **credit transfer process unclear** and hope for more affordable testing options in the future. [(2 mentions)](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=2067539&qs=pros-and-cons#reviews) Users express concerns over the **inadequate feedback mechanism** , noting a decline in contributor quality and engagement. [(1 mentions)](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=2094979&qs=pros-and-cons#reviews) Users find the **insufficient information** regarding credit transfer processes confusing and not user-friendly. [(1 mentions)](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=2278405&qs=pros-and-cons#reviews) Users find the **lack of guidance** on credit transfer confusing, affecting their overall experience with Userfeel. [(1 mentions)](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=2278396&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Userfeel ##### 1. Ease of Use Users find Userfeel to be **easy to use** , facilitating quick access to remote usability testers and enhancing effectiveness. [ See 11 mentions ](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=1342635&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Fast Remote Testing Access, But Screening Logic Needs Improvement" What do you like about Userfeel? It does what it's supposed to do. Quickly gives access to participants for remote usability testing. ![Kristen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen M.") KM Kristen M. Small-Business (50 or fewer emp.) 5.0/5 "Excellent tool for observing user interactions, identifying pain points, and collecting feedback." What do you like about Userfeel? The tester screening questions make it easy to get testers who meet our demographic criteria. Userfeel is an excellent tool that helps improve usabili ##### 2. Setup Ease Users find **setup incredibly easy** for usability tests, enabling quick feedback and effective testing experiences. [ See 8 mentions ](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=1343180&qs=pros-and-cons#reviews) See Related User Reviews JB Julie B. Small-Business (50 or fewer emp.) 5.0/5 "A reliable all-in-one tool for user research, testing, reporting, and iterating." What do you like about Userfeel? I’m impressed by how quickly I can create a test, define the audience, publish it, and start collecting insights—often all within the same day. The pl NW Natalie W. Small-Business (50 or fewer emp.) 5.0/5 "An Essential Part of My UX Research Toolkit" What do you like about Userfeel? It's super easy to set up usability tests, interviews, and surveys. Plus, I love that there’s a wide mix of participants to choose from—it makes getti ##### 3. Easy Setup Users find the **easy setup** for tests and interviews a significant advantage, streamlining the feedback process effortlessly. [ See 7 mentions ](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=1343084&qs=pros-and-cons#reviews) See Related User Reviews JB Julie B. Small-Business (50 or fewer emp.) 5.0/5 "A reliable all-in-one tool for user research, testing, reporting, and iterating." What do you like about Userfeel? I’m impressed by how quickly I can create a test, define the audience, publish it, and start collecting insights—often all within the same day. The pl NW Natalie W. Small-Business (50 or fewer emp.) 5.0/5 "An Essential Part of My UX Research Toolkit" What do you like about Userfeel? It's super easy to set up usability tests, interviews, and surveys. Plus, I love that there’s a wide mix of participants to choose from—it makes getti ##### 4. Features Users value the **diverse contributor access** and **user-friendly templates** for effective and flexible research with Userfeel. [ See 7 mentions ](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=2067498&qs=pros-and-cons#reviews) See Related User Reviews JB Julie B. Small-Business (50 or fewer emp.) 5.0/5 "A reliable all-in-one tool for user research, testing, reporting, and iterating." What do you like about Userfeel? I’m impressed by how quickly I can create a test, define the audience, publish it, and start collecting insights—often all within the same day. The pl JS Jonathan S. Mid-Market (51-1000 emp.) 5.0/5 "A great tool for running user research efficiently." What do you like about Userfeel? It’s easy to access a diverse panel of contributors from various industries and roles, spread across the globe. The platform offers multiple templates ##### 5. Helpful Users value the **easy access to a diverse panel** and fast feedback, enhancing research effectiveness significantly. [ See 6 mentions ](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=1344231&qs=pros-and-cons#reviews) See Related User Reviews ![Kristen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen M.") KM Kristen M. Small-Business (50 or fewer emp.) 5.0/5 "Excellent tool for observing user interactions, identifying pain points, and collecting feedback." What do you like about Userfeel? The tester screening questions make it easy to get testers who meet our demographic criteria. Userfeel is an excellent tool that helps improve usabili NW Natalie W. Small-Business (50 or fewer emp.) 5.0/5 "An Essential Part of My UX Research Toolkit" What do you like about Userfeel? It's super easy to set up usability tests, interviews, and surveys. Plus, I love that there’s a wide mix of participants to choose from—it makes getti ### 5 Cons or Disadvantages of Userfeel ##### 1. Expensive Users find the **pricing steep** , especially for smaller teams, making justification of costs challenging. [ See 3 mentions ](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=1342110&qs=pros-and-cons#reviews) See Related User Reviews NW Natalie W. Small-Business (50 or fewer emp.) 5.0/5 "An Essential Part of My UX Research Toolkit" What do you dislike about Userfeel? The pricing can feel a bit steep for smaller teams. YH Yanbin H. Enterprise (\> 1000 emp.) 5.0/5 "A Useful Tool for User Research" What do you dislike about Userfeel? The cost can be a bit tough to justify If you're part of a smaller team, but as for me, I don't see anything to dislike. ##### 2. Credit Issues Users find the **credit transfer process unclear** and hope for more affordable testing options in the future. [ See 2 mentions ](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=2067539&qs=pros-and-cons#reviews) See Related User Reviews ![Kristen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen M.") KM Kristen M. Small-Business (50 or fewer emp.) 5.0/5 "Excellent tool for observing user interactions, identifying pain points, and collecting feedback." What do you dislike about Userfeel? Credits are specific to each project and must be moved to another project to be used there. The process for transferring credits wasn’t very clear. SV Sheila V. Mid-Market (51-1000 emp.) 5.0/5 "The first and best user tools platform" What do you dislike about Userfeel? "I’m really hoping the credit model gets cheaper someday—can’t wait for the day we can run as many tests as we want without watching the meter." ##### 3. Inadequate Feedback Mechanism Users express concerns over the **inadequate feedback mechanism** , noting a decline in contributor quality and engagement. [ See 1 mentions ](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=2094979&qs=pros-and-cons#reviews) See Related User Reviews JS Jonathan S. Mid-Market (51-1000 emp.) 5.0/5 "A great tool for running user research efficiently." What do you dislike about Userfeel? The quality of contributors on Userfeel has noticeably declined over time. Some participants seem more focused on collecting the incentive than offeri ##### 4. Insufficient Information Users find the **insufficient information** regarding credit transfer processes confusing and not user-friendly. [ See 1 mentions ](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=2278405&qs=pros-and-cons#reviews) See Related User Reviews ![Kristen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen M.") KM Kristen M. Small-Business (50 or fewer emp.) 5.0/5 "Excellent tool for observing user interactions, identifying pain points, and collecting feedback." What do you dislike about Userfeel? Credits are specific to each project and must be moved to another project to be used there. The process for transferring credits wasn’t very clear. ##### 5. Lack of Guidance Users find the **lack of guidance** on credit transfer confusing, affecting their overall experience with Userfeel. [ See 1 mentions ](https://www.g2.com/products/userfeel/reviews?filters%5Bsentiment_snippet%5D=2278396&qs=pros-and-cons#reviews) See Related User Reviews ![Kristen M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen M.") KM Kristen M. Small-Business (50 or fewer emp.) 5.0/5 "Excellent tool for observing user interactions, identifying pain points, and collecting feedback." What do you dislike about Userfeel? Credits are specific to each project and must be moved to another project to be used there. The process for transferring credits wasn’t very clear. ## Top-Rated Alternatives [ ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting") UserTesting 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews) [ ![Userlytics](https://images.g2crowd.com/uploads/product/hd_favicon/77d0a0611ac8e48b54fb28c48c3677ae/userlytics.svg "Userlytics") Userlytics 4.4/5(189) ](https://www.g2.com/products/userlytics/reviews) [ ![Respondent](https://images.g2crowd.com/uploads/product/hd_favicon/a0948e9c5c619d3d77014123bd187a1e/respondent.svg "Respondent") Respondent 4.6/5(530) ](https://www.g2.com/products/respondent/reviews) [ View All Alternatives ](https://www.g2.com/products/userfeel/competitors/alternatives) MR Michele R. Staff User Researcher Program Development Mid-Market (51-1000 emp.) 4/20/2025 "Userfeel is very easy to use" 5/5 What do you like best about Userfeel? I find it super easy to use, and I love that it offers so many different types of tests and questions. It really keeps things interesting Review collected by and hosted on G2.com. What do you dislike about Userfeel? I just wish they’d let me run a focus group through it, it would make things so much more complete Review collected by and hosted on G2.com. What problems is Userfeel solving and how is that benefiting you? I like that I can set up both moderated and unmoderated tests with users on this platform. The unmoderated test format is really smart, it saves me a ton of time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") GR Verified User in Retail Small-Business (50 or fewer emp.) 9/8/2025 Guest users or non-business users of the software, not included in G2 scores. "Easy to use and affordable" 5/5 What do you like best about Userfeel? Low barrier to entry. Good outreach from customer service. Easy to use and quick turn around on tests. Review collected by and hosted on G2.com. What do you dislike about Userfeel? Nothing so far! Easy to use and quick turn around on results. Review collected by and hosted on G2.com. What problems is Userfeel solving and how is that benefiting you? Providing qualitative feedback about my client's website experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TS Thaisa S. Game Designer Program Development Small-Business (50 or fewer emp.) 4/15/2025 "A robust tool for research" 5/5 What do you like best about Userfeel? Userfeel is great for running user interviews and unmoderated studies. It handles everything scheduling, recruiting, tagging, and study summaries. You can easily share clips with your team and invite collaborators. Review collected by and hosted on G2.com. What do you dislike about Userfeel? It would be great if images could be added to multiple choice questions. Review collected by and hosted on G2.com. What problems is Userfeel solving and how is that benefiting you? I can recruit from a broad audience, easily manage interview schedules, and run usability tests on my prototypes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Andrea C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea C.") AC Andrea C. Clinical Psychology Intern Enterprise (\> 1000 emp.) 3/17/2025 Guest users or non-business users of the software, not included in G2 scores. "I really appreciate the fact that this gives people (me) a way to help improve sites." 5/5 What do you like best about Userfeel? The feedback from real people reviewing it. Some websites can be difficult to use, so it is great that Userfeel exists to get that feedback. Review collected by and hosted on G2.com. What do you dislike about Userfeel? I'm not sure what exactly wouldn't be helpful. Clients need to be able to navigate business sites easily and this service helps with that. Review collected by and hosted on G2.com. What problems is Userfeel solving and how is that benefiting you? It helps businesses to organize their websites so that they are more intuitive. I know clients that will just give up and move on to a different business if they can't, for example, figure out the search button functionality, or it is glitchy. This will help prevent customer frustration and loss of business. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") GR Verified User in Retail Small-Business (50 or fewer emp.) 11/19/2024 Guest users or non-business users of the software, not included in G2 scores. "It was a smooth and interesting experience" 5/5 What do you like best about Userfeel? I joined Userfeel to find some opportunities for a part-time job and to gain new experience. As a small business owner (B2C), I believe it could be beneficial for me. The test task was easy; I had to evaluate the usability of an online store's website. It was a site I often use for online shopping. With my experience running my own online store and being an experienced online buyer, I think it's great to get paid for the tasks I enjoy fulfilling. Review collected by and hosted on G2.com. What do you dislike about Userfeel? So far, I don't have any dislikes about Userfeel, as I haven't received any paid tasks yet, although my qualification test was rated 5/5. I filled out the form indicating Ukrainian as my native language and English and Russian as fluent languages. I hope to receive paid tasks in English, as I assume there are more opportunities for English-speaking users. Review collected by and hosted on G2.com. What problems is Userfeel solving and how is that benefiting you? It provides business with a broad understanding of customer experiences and the usability of their websites. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jahanzeb J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jahanzeb J.") JJ Jahanzeb J. Sr. Officer Small-Business (50 or fewer emp.) 12/31/2024 "Life changing service for QA department" 5/5 What do you like best about Userfeel? I found this website accidentally I never believe it first but now Userfeel change my mind. It's very useful and easy for tester and also it's very effective for clients how want to test there web in the different regions. Review collected by and hosted on G2.com. What do you dislike about Userfeel? Nothing found to dislike this, it's very easy and to the point work for tester and clients Review collected by and hosted on G2.com. What problems is Userfeel solving and how is that benefiting you? Userfeel work in worldwide, that's really recommended to the all software houses how always finding peoples in the different regions to test their clients web. Userfeel make there work easy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rohan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohan S.") RS Rohan S. Recruiter Mid-Market (51-1000 emp.) 1/27/2025 "User Testing Service with an Easy, Pay-as-you-go Model" 5/5 What do you like best about Userfeel? The ability to navigate the platform and launch my user tests without the need for support or a call with their product or sales team is very easy Review collected by and hosted on G2.com. What do you dislike about Userfeel? there's nothing to dislike so far, their teams are so friendly Review collected by and hosted on G2.com. What problems is Userfeel solving and how is that benefiting you? Userfeel helps us understand user behaviors and how they click through different pages and CTAs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Fábio C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fábio C.") FC Fábio C. Traducteur Enterprise (\> 1000 emp.) 1/8/2025 Guest users or non-business users of the software, not included in G2 scores. "Great experience" 5/5 What do you like best about Userfeel? It was a great experience overall, the app is very well conceived yet simple (which is not a bad thing at all!). The instructions provided for the test I perfmored were very clear. Review collected by and hosted on G2.com. What do you dislike about Userfeel? I just hope to get invited for more tests! Review collected by and hosted on G2.com. What problems is Userfeel solving and how is that benefiting you? Userfeel is helping in create the best user experiences Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aaron P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron P.") AP Aaron P. Tester Small-Business (50 or fewer emp.) 1/20/2025 Guest users or non-business users of the software, not included in G2 scores. "Userfeel Good Experience" 4/5 What do you like best about Userfeel? Good practice tests to prepare the tester with real life testing scenarios. Review collected by and hosted on G2.com. What do you dislike about Userfeel? Has to have more testing opportunities and tests. Review collected by and hosted on G2.com. What problems is Userfeel solving and how is that benefiting you? Userfeel provides a great platform for user testing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sandor F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandor F.") SF Sandor F. Senior Project Manager Construction Small-Business (50 or fewer emp.) 11/17/2024 "Testing services for 2MS Construction" 5/5 What do you like best about Userfeel? I really love the way the way the handle things. And they are always ready to assist us in way. Also they are very easy to use and they have a good customer support. Review collected by and hosted on G2.com. What do you dislike about Userfeel? Nothing, I really like everything about them. Review collected by and hosted on G2.com. What problems is Userfeel solving and how is that benefiting you? We detect our system is been affected by bug and malware. we had to contact Userfeel, we knew about them all this while, so they concur to assist us, after some while our software is really good and outstanding we are now bug and malware free. Review collected by and hosted on G2.com. 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