--- title: Userfeel Reviews meta_title: 'Userfeel Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 105 reviews by the users' company size, role or industry to find out how Userfeel works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 105 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Userfeel Reviews **Vendor:** Userfeel **Category:** [User Research Tools](https://www.g2.com/categories/user-research) **Average Rating:** 4.5/5.0 **Total Reviews:** 105 ## About Userfeel Make everything click. See where users get stuck. Gather feedback from real users on your prototype, app, or website. With a global panel of over 7 million participants, you can understand how your users feel and capture their genuine first impressions. Whether you are running a survey, A/B test, user test, tree test, or card sort, Userfeel helps you understand exactly how users interact with your product. We provide tools to support your research from start to finish: - Test Creation: Use our AI assistant to generate effective test scenarios and tasks in seconds. - AI Analysis: Automatically analyze sessions to generate sentiment maps and prioritized recommendations for improvement. - Seamless Sharing: Easily share highlight reels and narrative reports with your board or clients to align teams faster. Userfeel helps your team build with clarity and decide with confidence, all while maintaining compliance. ## Userfeel Pros & Cons **What users like:** - Users find Userfeel to be **easy to use** , facilitating quick access to remote usability testers and enhancing effectiveness. (11 reviews) - Users find **setup incredibly easy** for usability tests, enabling quick feedback and effective testing experiences. (8 reviews) - Users find the **easy setup** for tests and interviews a significant advantage, streamlining the feedback process effortlessly. (7 reviews) - Users value the **diverse contributor access** and **user-friendly templates** for effective and flexible research with Userfeel. (7 reviews) - Users value the **easy access to a diverse panel** and fast feedback, enhancing research effectiveness significantly. (6 reviews) - Time Efficiency (5 reviews) - Automation (4 reviews) - Users appreciate the **excellent customer support** from Userfeel, making their testing experience seamless and efficient. (4 reviews) - Insights (4 reviews) - Participant Engagement (4 reviews) **What users dislike:** - Users find the **pricing steep** , especially for smaller teams, making justification of costs challenging. (3 reviews) - Users find the **credit transfer process unclear** and hope for more affordable testing options in the future. (2 reviews) - Users express concerns over the **inadequate feedback mechanism** , noting a decline in contributor quality and engagement. (1 reviews) - Users find the **insufficient information** regarding credit transfer processes confusing and not user-friendly. (1 reviews) - Users find the **lack of guidance** on credit transfer confusing, affecting their overall experience with Userfeel. (1 reviews) - Lack of Training (1 reviews) - Limited Customization (1 reviews) - Limited Functionality (1 reviews) - Limited Options (1 reviews) - Limited Surveys (1 reviews) ## Userfeel Reviews ### 1. Very good - Real human testing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Userfeel?** It's perfect that the testing is actually done by human's, you have the ability to choose location, language and other parameters as well. The pricing as well is pretty good as compared to the rest of the portals in this field. **What do you dislike about Userfeel?** When I used it for a crypto website, I wasnt able to find the best possible users. **What problems is Userfeel solving and how is that benefiting you?** Gives you amazing results in the form of narrated videos that help you view where users get stuck and then re-design your journey. ### 2. We gathered interesting insights **Rating:** 3.5/5.0 stars **Reviewed by:** Matteo B. | Seo, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Userfeel?** The detailed explanations of some of the users. **What do you dislike about Userfeel?** There was not much availability of users for my target market, but it was a difficult one **What problems is Userfeel solving and how is that benefiting you?** We integrated some of the feedback in the web site ### 3. Keep up the great work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2022 **What do you like best about Userfeel?** Test on any device to discover bugs and user's issues **What do you dislike about Userfeel?** Nothing we love User Feel I have nothing that I dislike **What problems is Userfeel solving and how is that benefiting you?** Found that customers use Live Chat a lot **Official Response from Yannis Karampelas:** > Thanks a lot for your comments!! ### 4. Fantastic tool to get user experience insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Userfeel?** The fact that it's so easy to use and run tests quickly. **What do you dislike about Userfeel?** Could be better on mobile devices. When you are checking the results on mobile devices sometimes it can be tricky to view the results **Recommendations to others considering Userfeel:** Improve mobile experience **What problems is Userfeel solving and how is that benefiting you?** Optimize user interface for mobile experience **Official Response from Yannis Karampelas:** > Thanks a lot for your comments!! It's true that reviewing the results is optimized for desktop, as this is the most usual case anyhow. ### 5. Everything worked as expected **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2021 **What do you like best about Userfeel?** Ease of use, no monthly or annual fees, and timely support **What do you dislike about Userfeel?** Everything worked as expected. Didn't have something to dislike. **What problems is Userfeel solving and how is that benefiting you?** Increased conversion rates. ## Userfeel Discussions - [What is Userfeel used for?](https://www.g2.com/discussions/what-is-userfeel-used-for) - [View Userfeel pricing details and edition comparison](https://www.g2.com/products/userfeel/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+06%3A33%3A13+-0500&secure%5Bsession_id%5D=7dfe4a6d-a412-4fb3-9d8e-74569057e443&secure%5Btoken%5D=27e84f20c9d82d99f13cd50031085a65b960a64ccccb34ba4882abe55b0177df&format=llm_user) ## Userfeel Features **User Response Methods** - Survey - Video Snippets - Video Interview - Photo Submission - Text/Notes **Feedback Source** - Invitation - Survey Link - App - Widget - Recruitment Pool **Functionality** - Test Feedback - Test Variety - Emulation **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness **Participant Selection** - In-App - In-Store - On-Site - Recruitment Pool **Feedback Management** - Media Library - Sorting - Sharing - Privacy **Management** - Test History - Automation - Organization **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action **Insights** - Analytics - Collaboration - Sorting **Insights** - Human Transcription - Computer Transcription - Analytics **System Management** - Security - System Monitoring **Generative AI** - AI Text Summarization **Agentic AI - Demo Automation** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - AI Demo Agent or Avatar ## Top Userfeel Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews) - [Userlytics](https://www.g2.com/products/userlytics/reviews) - 4.4/5.0 (183 reviews) - [Respondent](https://www.g2.com/products/respondent/reviews) - 4.6/5.0 (382 reviews)