--- title: UserEvidence Reviews meta\_title: 'UserEvidence Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 63 reviews by the users' company size, role or industry to find out how UserEvidence works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 63 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Brand Advocacy url: https://www.g2.com/categories/brand-advocacy --- # UserEvidence Reviews & Product Details Visit Website UserEvidence is a customer voice platform that automates social proof for GTM teams, generating verified case studies, testimonials, and stats in minutes. Using surveys and third-party reviews, UserEvidence continually captures feedback throughout the customer journey and creates a customer story library that proves the value of your product. Game-changing B2B companies like Pendo, Workato, Gong, Jasper.ai, and Ramp rely on UserEvidence to create authentic customer stories at scale. * * * Product Website UserEvidence Seller [UserEvidence](https://www.g2.com/sellers/userevidence-3ce4e742-3887-4ec1-888c-25667a0a9306) Discussions [UserEvidence Community](https://www.g2.com/products/userevidence-userevidence/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Mark Huber Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/userevidence-userevidence/pricing) ## UserEvidence Integrations (7) What do users say about integrations? Verified by UserEvidence [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gainsight Customer Success ](https://www.g2.com/products/gainsight-customer-success/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gong ](https://www.g2.com/products/gong/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack Connector for Jira ](https://www.g2.com/products/slack-connector-for-jira/reviews) Show More ![Andrew M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew M.") AM Andrew M. Small-Business (50 or fewer emp.) 8/9/2023 "Simple and powerful platform for customer advocacy" 5/5 What do you like best about UserEvidence? Firstly, the team was great to get us onboarded fast—very supportive, frequent check-ins, worked to our tight timelines. The product is simple, intuitive, and powerful. We're only on our first survey, but we already have a much clearer view into the health of key customers + how they could be powerful advocates. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? Nothing really to note so far—there are a couple of features being built that will be exciting to be able to manage ourselves, including the email survey templates themselves. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? The ability to know at a glance which of our customers are our strongest advocates, and conversely, who can we drive the biggest improvements for for the long term health of the relationship. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Patricia B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patricia B.") PB Patricia B. Mid-Market (51-1000 emp.) 3/3/2023 "Customer Feedback and Quotes — collected, compiled, cleaned up and circulated!" 5/5 What do you like best about UserEvidence? It's an easy tool to use, and the fact that we can send out unlimited surveys is a really big plus for us. The team is really responsive, and I truly feel like a valued partner. UserEvidence worked with us on a special project which involved having our company's customer award nomination forms sent out and compiled on their platform, which ensured that the nominations/stories could all be used beyond the lifetime of the nomination period. It resulted in so much insightful and useful content. All in all, I highly recommend UserEvidence. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? The company is still new, so there are things they need to work on that will improve the user experience when these are fixed. Filtering the reviews, in particular, would be great. Looking forward to more customized case studies! Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? We needed to send out surveys to collect quotes around specific topics/themes/use cases. We also used UserEvidence for our customer award program. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Justin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin L.") JL Justin L. Mid-Market (51-1000 emp.) 3/3/2023 "Best SaaS platform on the market for collecting customer stories" 5/5 What do you like best about UserEvidence? UserEvidence is incredibly easy to use. With the UserEvidence platform, we were able to quickly capture rich customer testimonials that we've since leveraged across sales decks, webinars, website, and more. In addition, with UserEvidence we were able to identify customer advocates that we've since engaged with to do deeper case studies. Can't say enough about how great the platform and the UserEvidence team are. Highly recommend this platform to anyone looking to gather more customer testimonies and data points that bring credibility to their solution. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? There's really nothing I dislike about the UserEvidence platform. The team is constantly adding new updates to the platform with most recently a custom template builder for branded social proofs. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? UserEvidence allows us to easily survey our customers to collect data points and testimonials. This is benefitting us tremendously as we have been able to repurpose this content across almost all of our marketing and sales collateral. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Enterprise (\> 1000 emp.) 8/9/2023 "An innovative survey tool that's easy to use and saves both time and money" 4.5/5 What do you like best about UserEvidence? The platform itself is easy to use and their team handles distribution and incentives, which saves us a lot of time and money. Also, unlike many competitors, there is no cap on the number of surveys you can run. That allows our company to get an incredible amount of value from our partnership with UserEvidence. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? It would be nice if the survey platform allowed for more question types and logic. Parts of programming the survey can be a bit clunky as well, but it's not a big deal and it's still quite easy to build a survey. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? Enables us to efficiently and cheaply run multiple surveys to collect customer feedback and stats that validate the benefits of using our products. By handling distribution, incentives and other logistics involved in fielding research, our small team is able to field more surveys than we otherwise would be. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Devon M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devon M.") DM Devon M. Small-Business (50 or fewer emp.) 2/8/2023 "Wrangling evidence and reducing internal chaos." 5/5 What do you like best about UserEvidence? UserEvidence has turned the process of collecting, storing, and exporting customer quotes and statistics from a process that involved three different teams to a single source of truth. Previously our success team had to ask customers for content, our design team made it pretty, and our sales team finally sent it to prospects days later. With UserEvidence, our sales team can browse the content library, export it on their own, and send it to prospects in minutes! Review collected by and hosted on G2.com. What do you dislike about UserEvidence? We'd love to have more capabilities to customize the templates for exporting our content to better match our brand guidelines. This is something we've been working with the UserEvidence team to provide feedback on, so no doubts they'll have the capabilities soon. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? With a highly specialized and technical user base, it was challenging to collect honest customer feedback from privacy-conscious users. Giving them the opportunity to respond without attributing their name immediately improved our response rate and helped us grow our evidence library by almost 4x. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Andrew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew S.") AS Andrew S. Mid-Market (51-1000 emp.) 3/3/2023 "Great product!" 4.5/5 What do you like best about UserEvidence? UserEvidence is easy to use. The service and support have been excellent. They have also been very responsive to our product suggestions. It compares favorably to its competitors. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? It is still a newer product, so it doesn't have all the functionality as other products. However, for what it does right now, it does it well. Where I'd like to see improvements is just expanded flexibility and functionality. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? UserEvidence is allowing us to capture the voice of the customer that benefits us in two key ways. First, we are able to make to product and process improvements to enhance our product and service offerings. Second, UserEvidence aggregates the data in ways that we can easily create marketing and sales collateral that tell powerful stories about the value our clients are getting from our software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ryan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan B.") RB Ryan B. Small-Business (50 or fewer emp.) 3/1/2023 "UserEvidence keeps me accountable as a Customer Success Manager!" 5/5 What do you like best about UserEvidence? The big thing I like is being able to aggregate different customer insights into a tangible direction for me as a Customer Success Manager and to relay to my CEO. The detailed thing I love is being able to send a survey with a hard link instead of the entire email list. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? I would love to be able to more easily edit the Intro and Conclusion sections, but by no means does it stop us from getting the job done with the platform. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? 1. Collecting product user testing insights at scale 2. Creating case studies for current customers 3. Understanding where we stand for things like NPS and eventually will be new feature releases Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 5/12/2023 "Costumer feedback isn't a chaos anymore!" 4.5/5 What do you like best about UserEvidence? I work for a technology company that provides services to other businesses. We use UserEvidence to gather feedback from our clients and their end-users. We want to know how satisfied they are with our services, how we can improve them, and what new features they want. We can create custom dashboards and reports to visualize and understand our users’ needs and preferences. UserEvidence helped us achieve these goals by providing us with a comprehensive and easy-to-use feedback management system. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? Some tiny bugs on the platform, like artificial intelligence analysis, are not always accurate or reliable. Sometimes, the sentiment scores, keywords, topics, and summaries do not match the feedback text or context. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? UserEvidence helped my company achieve these goals by providing a comprehensive and easy-to-use feedback management system. We were able to create surveys and embed them on our clients’ websites and collect reviews from various platforms. We could see all the feedback data in one place and easily filter, sort, and segment it by multiple criteria. We could also create charts and graphs to visualize the feedback trends and patterns. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Cory B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cory B.") CB Cory B. CEO Small-Business (50 or fewer emp.) 3/3/2023 "The best way to capture customer feedback" 5/5 What do you like best about UserEvidence? It's easy to tailor what questions we ask to which types of customers and get a summary of feedback in a clear and concise manner. It beats the heck out of doing it manually! Review collected by and hosted on G2.com. What do you dislike about UserEvidence? Nothing. We've had a great experience from the start and haven't stumbled at any point along the way. They also do a great job of innovating so that's been nice to see. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? Creating social proof to use in marketing and in sales conversations. We had no systematic way to capture this information before, but we now we do. We've been able to uncover insights we didn't know existed because of our use of UserEvidence. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Cache W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cache W.") CW Cache W. Director Customer Marketing Enterprise (\> 1000 emp.) 2/8/2023 "UserEvidence is the juice behind our advocacy efforts!" 5/5 What do you like best about UserEvidence? With UserEvidence we have one place for customer quotes and feedback. No more searching, digging, or crossing of fingers to find a quote or stat. It's all in our library. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? Nothing of note sticks out, everything has hit our targets and the team is great to work with. We are still working on getting it plugged into all of our systems for reporting, but that's mostly on our end. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? There are multiple ways I could answer this question, because UserEvidence is solving lots of stuff for us. On the front end, it is HUGE in helping us discover advocates and their stories at scale, somewhere in the middle of the process we absolutely love the content angle and being able to share all of it with our teams, and then on the backend we use all of this data and insights to increase our knowledge of our customers. There are probably 3 to 4 other highlights as well, we feel very highly about what we are able to do with UserEvidence. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/userevidence-userevidence/pricing) ## How much does UserEvidence cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 4 purchases. 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