--- title: UserEvidence Reviews meta\_title: 'UserEvidence Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 63 reviews by the users' company size, role or industry to find out how UserEvidence works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 63 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Brand Advocacy url: https://www.g2.com/categories/brand-advocacy --- # UserEvidence Reviews & Product Details Visit Website UserEvidence is a customer voice platform that automates social proof for GTM teams, generating verified case studies, testimonials, and stats in minutes. Using surveys and third-party reviews, UserEvidence continually captures feedback throughout the customer journey and creates a customer story library that proves the value of your product. Game-changing B2B companies like Pendo, Workato, Gong, Jasper.ai, and Ramp rely on UserEvidence to create authentic customer stories at scale. * * * Product Website UserEvidence Seller [UserEvidence](https://www.g2.com/sellers/userevidence-3ce4e742-3887-4ec1-888c-25667a0a9306) Discussions [UserEvidence Community](https://www.g2.com/products/userevidence-userevidence/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Mark Huber Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/userevidence-userevidence/pricing) ## UserEvidence Integrations (7) What do users say about integrations? Verified by UserEvidence [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gainsight Customer Success ](https://www.g2.com/products/gainsight-customer-success/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gong ](https://www.g2.com/products/gong/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack Connector for Jira ](https://www.g2.com/products/slack-connector-for-jira/reviews) Show More ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 6/30/2026 "Centralized Data Analysis That Saves Time on Client Insights" 4/5 What do you like best about UserEvidence? I like that it's a centralized platform for the data analysis piece, and I can dive deep into the respondents' responses to the client surveys. The data analysis is great. Before UserEvidence, we would have to manually calculate some of the data from things like NPS surveys, so being able to capture that inside UserEvidence saves a lot of time. I can get data analysis on all of our survey questions and see detailed insights, like where one client may be stronger than another, and come up with benchmark data. Client testimonies are huge, since a lot of our clients like to hear directly from their clients. The surveys are a great way to understand the time and cost savings our clients are actually capturing, which helps us measure ROI. Anytime I'm preparing for a quarterly business review or a live meeting with a client, it saves me and my peers' time on data analysis around what's working and what's not. Out of the client survey, we can see the ratio of clients getting quantifiable value versus those that are not, and those actually saving money via our tool. It also lets us act on the insights we're getting, whether that's setting up a meeting to understand how we can be better, gathering additional product feedback, or choosing clients for beta testing of new product functionality. It supplements our NPS surveys, so we're able to get a lot more granular than just relying on NPS surveys. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? I'd say it could be a little more user friendly. It took me a couple training sessions with a peer of mine just to feel comfortable with it. From an improvement perspective, I'd like a way to capture live client testimonials built in. And maybe even integrating a platform to offer up a gift card, kind of like what you all are doing with this review. Automating and streamlining that would be huge for Mitratech and a lot of other organizations. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? I use UserEvidence for client surveys and testimonials. The data analysis piece saves a lot of time since we used to manually calculate NPS data. It helps me prep for quarterly business reviews, see which clients get quantifiable value, and act on the insights we gather. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Gabrielle A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabrielle A.") GA Gabrielle A. Content Marketing Lead Mid-Market (51-1000 emp.) 7/9/2026 "Effortless Testimonial Aggregation with UserFriendly Interface" 4.5/5 What do you like best about UserEvidence? I like that UserEvidence is easy to use, and I appreciate its really clean and familiar interface. Having everything in one place makes it easier for me to understand more about how customers engage with our product. It allows me to filter and understand by role or company size, which is convenient. The familiarity of the software helps me do things more quickly. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? It'd be great to have an all up dashboard view. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? I use UserEvidence to aggregate customers in one place, understand usage by role or company size, and gather testimonials for marketing, making it easy to understand top users and plan customer interviews. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JL Jennifer L. Director Customer Marketing Mid-Market (51-1000 emp.) 7/2/2026 "UserEvidence Makes Capturing Customer Evidence at Scale Effortless" 5/5 What do you like best about UserEvidence? There is so much to say about this platform. UserEvidence allows our organization to effectively capture customer evidence at scale, which is very important in the cybersecurity industry. We are able to create meaningful, impactful assets and metrics via the UserEvidence platform, especially with their survey approach. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? Honestly - nothing. I just wish I had more time to fully dedicate to the platform as it's such a fantastic solution for our organization. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? Capturing customer evidence, especially in a difficult industry (cybersecurity). Being able to capture metrics that are impressive - which we weren't able to do previously. Creating assets based on those survey responses is a huge benefit. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Stephanie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie S.") SS Stephanie S. Content Marketing Manager Mid-Market (51-1000 emp.) 7/1/2026 "Seamless Integrations, Verified Customer Proof, and Outstanding Support" 5/5 What do you like best about UserEvidence? I really like how UserEvidence integrates with multiple software to surface customer proof and does it all with third party verification. I also love the support we've been getting. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? Nothing crazy, but I do wish there was additional ways for you to tweak the sharable assets with other colors/designs/etc Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? Prior to UserEvidence we were doing everything manually and we were craving customer proof badly. Now it feels seamless and scalable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 7/6/2026 "Intuitive Feedback Collection with Responsive Support" 4/5 What do you like best about UserEvidence? UserEvidence makes it easy to collect authentic customer feedback and turn it into credible proof points for marketing and sales. The platform is intuitive, and the team is responsive and helpful whenever we need support. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? The initial setup and customization can take some time to get right, especially when defining survey workflows. Beyond that, we've had a positive experience and haven't encountered any major issues. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? UserEvidence helps us efficiently collect and showcase verified customer feedback, making it easier to build trust with prospects. It's given our marketing and sales teams a steady stream of credible customer proof that supports campaigns and conversations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jennifer S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer S.") JS Jennifer S. Customer Advocacy & Community Manager Mid-Market (51-1000 emp.) 7/1/2026 "Turns Actionable Customer Feedback Into Content" 4/5 What do you like best about UserEvidence? What I like most is the ability to not only get customer feedback that we can action, but also being able to turn those results into content. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? I wish the content making was a little more agile. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? Securing customer proof points at scale. Within a few short weeks from launching a survey, we have tangible data we can place in the market. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Craig M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig M.") CM Craig M. Customer Success Coordinator Mid-Market (51-1000 emp.) 7/1/2026 "Highly Efficient for NPS Surveys with Easy Setup" 5/5 What do you like best about UserEvidence? I use UserEvidence for gathering NPS survey responses and the ability to publish responses from customers. I really like the analytics and the capability to publish customer reviews. The initial setup was easy, and we have a great point of contact at UserEvidence to help us get started. The software has more capabilities and features, which is why we switched from SurveyMonkey. I am highly likely to recommend UserEvidence to a friend or colleague. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? None at this time. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? I use UserEvidence to gather survey responses and publish them. I like its analytics and the ability to publish customer reviews. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 6/30/2026 "Transforms Customer Interviews — Easy UI, Voice Dictation, Smart Summaries, Gong & MCP Integrations" 5/5 What do you like best about UserEvidence? I have been really impressed by it's capabilities, the abilities to have conversations and summarise impactful quotes, as well as supporting voice dictation and answer strength, I feel like it does a better job of interviewing customers than I ever could. The interface is really easy to use and the fact it has an MCP and Gong integration is great. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? Nothing i've found so far that I dislike Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? Being able to get customer ROI and advocacy examples back quicker and in more detail than ever before Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 6/29/2026 "Intuitive UI and Seamless Integrations Speed Up Implementation" 5/5 What do you like best about UserEvidence? The UI/UX allows for quick input, shortening implementation time. We were also able to integrate with Salesforce, Gong and other platforms in our tech stack. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? Establishing a reliable segmentation connection with Salesforce has been difficult. We are confident that these issues will be resolved and not effect the platform's overall performance. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? UserEvidence is helping us to reach our customers in an entirely new way! We have a new channel to reward customers for their advocacy and engagement activities and measure their "stickiness". Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cara P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cara P.") CP Cara P. Customer Advocacy Manager Enterprise (\> 1000 emp.) 7/1/2026 "Effortless Testimonial Collection with Swift Support" 5/5 What do you like best about UserEvidence? I like UserEvidence for its ease of use and the product enhancements it offers. They are really quick to fix anything that may be broken or if a link is broken. This makes it reliable for collecting testimonials, product feedback, and building an advocacy pipeline. Additionally, I use it with Slack and have found it helpful. Review collected by and hosted on G2.com. What do you dislike about UserEvidence? Some bugs or product crashes. Review collected by and hosted on G2.com. What problems is UserEvidence solving and how is that benefiting you? I use UserEvidence for collecting testimonials, finding customers for advocacy, and it seamlessly surfaces content through Slack. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/userevidence-userevidence/pricing) ## How much does UserEvidence cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 4 purchases. 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