Fernando O.
FO
Fernando O.
Head of Analytics
Mid-Market (51-1000 emp.)
"Good and robust experience for more requiring consent needs"
4/5
What do you like best about Usercentrics?

There is a decent number of features and possible integrations, and once you get a grip, it is also fairly easy to use, just has more features and possibilities than other CMPs I have used Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

It is a little complex looking when first setting it up specially considering Cookiebot as its predecessor in my implementation process. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics
Edit edit

Hello Fernando,

Thank you for taking your time to give us feedback! We are glad to hear that you had overall a positive experience with Usercentrics.

Your insights are valuable to us - we’re constantly working to improve the user experience.

Thanks again for your support.

Kind regards,

The Usercentrics Team

Niklas B.
NB
Niklas B.
CEO, Website designer
Small-Business (50 or fewer emp.)
"very good service, i like how easy it is and it works nice"
4.5/5
What do you like best about Usercentrics?

i like the cookiebot customization, its easy and simple and it really works. Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

there should be little more customisable things and easier navigation on dashboard Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics
Edit edit

Hello Niklas,

thank you for taking your time to leave us a positive review! We highly appreciate it, as it motivates us to continue providing excellent service for our customers and partners.

Kind regards,

The Usercentrics Team

Mirko Z.
MZ
Mirko Z.
Addetto alle vendite
Small-Business (50 or fewer emp.)
"Excellent WordPress plugin"
4/5
What do you like best about Usercentrics?

The most complete and functional at the free level, I will soon make the plus version Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

The automatic scan of my website with the automatic update Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics
Edit edit

Hello Mirko,

thank you for your feedback! We're glad to hear that you find the WordPress plugin complete and functional, and we look forward to having you try the Plus version. We appreciate your note about the automatic scan and updates and are always working to improve these features.

Kind regards,

The Usercentrics Team

Kacper .
K
Kacper .
CEO
Small-Business (50 or fewer emp.)
"Quick and easy installation."
5/5
What do you like best about Usercentrics?

I appreciate how Usercentrics makes it easy to manage user consent in a clear, compliant, and customizable way. Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

There’s nothing wrong with Usercentrics — it works smoothly and does exactly what it promises. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics
Edit edit

Hello Kacper,

thank you so much for taking the time to give us positive feedback! We sincerely appreciate it, as it motivates us to keep improving our service and ensure the best experience for everyone who uses Usercentrics.

Thanks for choosing Usercentrics!

Kind regards,

The Usercentrics Team

Rishi S.
RS
Rishi S.
Marketing
Small-Business (50 or fewer emp.)
"Easy to use"
5/5
What do you like best about Usercentrics?

Good customer support and UI. Haven’t had an issue that wasn’t resolved quickly. Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

Haven’t found anything I dislike about Usercentrics. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics
Edit edit

Hello Rishi,

thank you for your review! We're glad to hear you've had a smooth experience with our support team and user interface. It’s great to know that Usercentrics is helping free up your time so you can focus on other priorities.

Kind regards,

The Usercentrics Team

Verified User in Manufacturing
CM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Simple and guided implementation"
4.5/5
What do you like best about Usercentrics?

Simple to implement and integrate. Tried different solutions, but Usercentrics solution is the most inutitive. Used on a customer website to ensure compliance with GDPR. Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

After trial period functionality gets disabled instead of automatically downgrading to free tier. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics
Edit edit

Hello there,

thank you for your feedback! We're glad to hear that Usercentrics is intuitive and easy to implement, helping you ensure GDPR compliance on your customer’s website.

Your insights are so valuable to us — we continuously strive to improve and provide the best possible experience for our customers.

Kind regards,

The Usercentrics Team

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Our experience with Usercentrics"
4.5/5
What do you like best about Usercentrics?

We love the flexibility of our consent tool. We can make it look like it is a part of our website instead of having it look like it's just another annoying popup. Also it was easy to implement and the documentation is very helpful. The support we got beforehand was great as well. Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

We'd love to see even more options for visual customization. The more the better. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics
Edit edit

Hello,

Thank you for your feedback! We’re so glad to hear that the flexibility and ease of implementation of Usercentrics have made a positive impact on your site’s user experience. We appreciate your suggestion for more visual customization options, as we’re committed to continuously improving to deliver the best experience for our customers.

Thanks for choosing Usercentrics!

Kind regards,

The Usercentrics Team

Marek L.
ML
Marek L.
Managing Director, Board Member
Small-Business (50 or fewer emp.)
"Quick setup and seamless using"
5/5
What do you like best about Usercentrics?

The solution is totally covers my needs regarding data privacy on my website, meets industry standards and offers advanced support as well as takes care of users education by organizing webinars etc Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

I didn’t notice such a thing, it works according to my expectations Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics
Edit edit

Hello Marek,

Thank you for sharing your positive feedback with us! We’re so glad to hear that you’re satisfied with our CMP. We greatly appreciate you taking the time to provide feedback, and it motivates us to continue providing excellent service for our customers and partners.

Kind regards,

The Usercentrics Team

Amar S.
AS
Amar S.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Simple and easy to set up."
5/5
What do you like best about Usercentrics?

The software is more flexible then standard cookie bots. Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

The account took a little too long to set up, and somehow we were charged twice, but we were quickly refunded. Review collected by and hosted on G2.com.

Response from Hanna Sternkopf of Usercentrics
Edit edit

Hello Amar,

Thank you for your feedback! We’re glad to hear that you find our product flexible and overall easy to set up.

Apologies for the billing issue, but we’re happy to know our support team resolved it quickly.

Thanks for choosing Usercentrics!

Kind regards,

The Usercentrics Team

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Usercentrics - a simple but effective tool"
4.5/5
What do you like best about Usercentrics?

Usercentrics offers all the necessary functionalities in a clear, easy-to-use, and well-implementable form to obtain and store the consent of website users in a legally compliant manner. As an administrator, you do not have to worry about legally compliant formulations, as these are provided directly according to the current standards. Review collected by and hosted on G2.com.

What do you dislike about Usercentrics?

The creation of new instances must be done directly through Usercentrics and cannot be done by the administrators. Review collected by and hosted on G2.com.

Response from Review Platforms of Usercentrics
Edit edit

Hi there,

Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership.

We’re always here to listen and keep improving, and we look forward to continuing to work together.

Kind regards,

The Usercentrics Team