--- title: Usercentrics Reviews meta_title: 'Usercentrics Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 227 reviews by the users' company size, role or industry to find out how Usercentrics works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 227 scale: '5' date_modified: '2026-08-12' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # Usercentrics Reviews **Vendor:** Usercentrics **Category:** [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp) **Average Rating:** 4.4/5.0 **Total Reviews:** 227 ## About Usercentrics Usercentrics is a global leader in Consent Management Platforms (CMPs), empowering organizations to achieve privacy compliance while maintaining marketing performance and building lasting customer trust. We enable businesses to collect, manage, signal, and document user consent across digital touchpoints—including websites, mobile apps, and connected platforms—in alignment with global privacy regulations such as the GDPR, ePrivacy Directive, CCPA/CPRA, LGPD, and others. Our solutions are designed for businesses of all sizes, from SMBs to multinational enterprises, and scale to grow alongside your organization. Whether you're looking to future-proof your marketing strategies, streamline consent management, or enhance the privacy experience, Usercentrics supports sustainable revenue growth through optimized, privacy-compliant data usage. Scalable Solutions for a Privacy-First World - Usercentrics CMP provides a scalable, automated solution for managing consent across web, app, and connected TV. It enables organizations to achieve compliance with global data privacy laws while continuing to use consented data for marketing activities. Our platform simplifies privacy operations and consent signaling, helping you unlock monetization potential and build trust with users. - Usercentrics Preference Manager enables businesses to collect, centralize, and activate zero- and first-party data preferences and permissions within a single platform. It supports the creation of privacy-focused, data-driven customer experiences aligned with the highest compliance standards. - Usercentrics Privacy Policy Generator allows you to generate customized, GDPR-compliant privacy policies in minutes. Built-in legal expertise and essential clauses empower your business to meet legal obligations efficiently. - Usercentrics Server-Side Tagging enhances marketing signal quality and page load speed by sending compliant conversion data through server-side Google Tag Manager to GA4, Meta, and Google Ads. As third-party cookies are phased out, this privacy-forward tool helps marketers achieve accurate, data-driven performance. Our CMP supports Google Consent Mode, Microsoft UET Consent Mode and TCF 2.2, enabling publishers and advertisers to run privacy-compliant advertising and analytics across the EU/EEA, UK, and Switzerland. This supports business continuity, data accuracy, and adherence to evolving regulations. Usercentrics holds Google’s Gold Tier certification for both Usercentrics CMP and Cookiebot CMP—recognizing the strength of our integrations, data quality, and support. Trusted by brands such as Daimler, ING, and Telefónica, we operate in over 180 countries, with a network of more than 7,000 partners, and process over 7 billion monthly user consents. We’re committed to empowering companies to balance privacy protection with data-driven growth. Learn more at usercentrics.com. ## Usercentrics Pros & Cons **What users like:** - Users commend the **ease of use** of Usercentrics, making cookie consent management straightforward and reliable. (38 reviews) - Users appreciate the **intuitive interface** of Usercentrics, enabling easy implementation and seamless customization options. (30 reviews) - Users value the **intuitive design for GDPR compliance** which simplifies cookie consent management effectively and reliably. (26 reviews) - Users value Usercentrics for its **enhanced compliance and operational control** , fostering trust and transparency in data processing. (25 reviews) - Users appreciate the **global compliance capabilities** of Usercentrics, effectively addressing essential legal requirements. (24 reviews) - Users find the **easy implementation** of Usercentrics enhances compliance and user experience effortlessly across multiple languages. (21 reviews) - Users appreciate the **variety of features** and quick implementation support provided by Usercentrics. (20 reviews) - Users value the **excellent customer support** and quick resolution of issues, enhancing their Usercentrics experience. (18 reviews) - Privacy Management (17 reviews) - Users find **easy integrations** with user-friendly setup, making compliance management straightforward and efficient for newcomers. (16 reviews) **What users dislike:** - Users report that the **setup difficulty** can be quite high, particularly for those unfamiliar with consent management systems. (19 reviews) - Users find **learning difficulties** with Usercentrics as setup can be confusing for newcomers, complicating the experience. (14 reviews) - Users find the **initial setup complexity** of Usercentrics challenging, particularly for newcomers to consent management. (13 reviews) - Users find **limited customization options** frustrating, making it hard to adjust designs and localize text effectively. (12 reviews) - Users find **setup difficulties** daunting, especially for newcomers, due to complex documentation and technical requirements. (10 reviews) - Users find Usercentrics **expensive** , noting that pricing could be more accommodating for medium-sized businesses. (9 reviews) - Complexity (8 reviews) - Complex Setup (8 reviews) - Users find the **cookie management confusing** due to complexities and unclear navigation compared to Cookiebot. (8 reviews) - Poor Customer Support (8 reviews) ## Usercentrics Reviews ### 1. Robust Consent Management, Needs Better Documentation **Rating:** 4.0/5.0 stars **Reviewed by:** Abdul W. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 07, 2026 **What do you like best about Usercentrics?** I find Usercentrics incredibly valuable for its combination of native A/B testing tools and detailed interaction analytics. **What do you dislike about Usercentrics?** I find the biggest downside of Usercentrics to be its technical documentation, which I find to be messy, fragmented, and occasionally out of date. **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics solves our significant operational headache of managing compliance for new third-party tools. It spares our web developers from writing custom JavaScript blocking logic, reducing slow processes and human errors. **Official Response from Hanna Sternkopf:** > Hello Abdul, Thank you for your review! We're glad the A/B testing tools and interaction analytics are adding value, and that the platform is saving your developers from writing custom blocking logic. We appreciate your candid feedback on the documentation - clarity and consistency are important, and this is something we're working to improve. Kind regards, The Usercentrics Team ### 2. Streamlined Compliance with Global Scalability **Rating:** 4.0/5.0 stars **Reviewed by:** Alto P. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2026 **What do you like best about Usercentrics?** I find Usercentrics incredibly valuable, especially the extensive built-in library of data processing services, templates, and automatic service categorization. **What do you dislike about Usercentrics?** While the platform excels at standard out-of-the-box setups, we ran into friction when implementing more complex, custom architectural requirements. **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics simplifies compliance across regional domains, saving our team from manual privacy law tracking and consent rule verification. The built-in templates and automatic service categorization help deploy legal notices easily. **Official Response from Hanna Sternkopf:** > Hello Alto, Thank you for your review! We're glad the built-in DPS library, templates, and automatic categorization are saving your team time across regional domains. We appreciate your feedback on the complexity of custom implementations. If you run into friction with more advanced setups in the future, our support team is happy to help at support@usercentrics.com. Kind regards, The Usercentrics Team ### 3. Simple operation for cookie compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Usercentrics?** I like the simple operation of Usercentrics and the security it offers in terms of compliance and GDPR conformity. The quick implementation and the ability to adjust the design settings to our corporate identity are also big advantages. Additionally, the initial setup was easy. **What do you dislike about Usercentrics?** No comments **What problems is Usercentrics solving and how is that benefiting you?** I find Usercentrics helpful for compliance and GDPR conformity. It is easy to use, provides legal security, and the implementation is quick. Additionally, the design settings allow for customization to our corporate identity. **Official Response from Hanna Sternkopf:** > Hello there, thank you for your thoughtful review! We're delighted to hear that you value the simple setup, intuitive interface, and flexibility of the consent banner. It's great to know that the automatic detection and detailed reporting are helping you save time while ensuring GDPR compliance. We truly appreciate your trust in Usercentrics and are glad to support your privacy efforts! Kind regards, The Usercentrics Team ### 4. Customizable UI, Easy Integrations, Stable Performance, and Fast Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Usercentrics?** Customization Opportunites for UI / UX, Integrations are simple, performance is stable, pricing is fair, support is qucik to react, AI features aren't used on our end. **What do you dislike about Usercentrics?** nothing major to complain, non other is much better or different. **What problems is Usercentrics solving and how is that benefiting you?** it's solving our need for a compliant CMP and we're happy with it. **Official Response from Hanna Sternkopf:** > Hello there, Thank you for your review! We're glad the customization options, easy integrations, and stable performance are working well for you - and it's great to hear our support team has been quick to respond. Thank you for your trust in Usercentrics! Kind regards, The Usercentrics Team ### 5. Easy to use CMP for multiple country versions of a website **Rating:** 4.0/5.0 stars **Reviewed by:** Eddie N. | Online Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2025 **What do you like best about Usercentrics?** As stated in the title, it is really intuitive to use and makes managing cookie consent across multiple markets easy. It's simple to implement with Google Tag Manager and also brandable, so it can be setup to reflect your corporate identity. The offered reports help to identify user behavior and can be used to optimize your way to get user consent. Beside the platform itself, I am really fond of the customer service team. They are really helpful, if you have any issues, and always try to find an optimal solution to fit your needs. **What do you dislike about Usercentrics?** Unfortunately you can only use the bot detection for Google bots. So if you are used to rely on other crawlbots for specific technical audits, then the CMP will be shown and the crawls counted as sessions. Another thing is, that the monthly sessions are only visible in the account settings for some unknown reason instead of the "Analytics" section. **What problems is Usercentrics solving and how is that benefiting you?** - Managing cookie consent across multiple markets, so that you are always acting how data privacy laws in each market require you to be - Easy implementation reduces headaches and requirement of external support - Data reports to identify unnormal consent behavior (like sessions generated by bots) **Official Response from Hanna Sternkopf:** > Hello Eddie, thank you for your detailed and thoughtful review! We're happy Usercentrics is intuitive, easy to implement, and supports your branding and compliance needs. Your feedback on bot detection and session visibility is valuable and helps us improve. Kind regards, The Usercentrics Team ### 6. Well-supported consent management with some challenges **Rating:** 3.5/5.0 stars **Reviewed by:** Alexander H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Usercentrics?** I like the compliance aspects of Usercentrics. It is widely used and well supported. **What do you dislike about Usercentrics?** Partially due to the transition back then, difficulties arose that the support could not resolve promptly. + Pricing **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics helps me with consent management, keeps us compliant, and is widely recognized and well-supported. **Official Response from Pascale Comaty:** > Hello Alexander, Thanks for sharing your experience with Usercentrics - we appreciate it! It's great to know the platform is helping you stay compliant and that you feel well-supported by the broader ecosystem around it. We're sorry the support during your transition didn't meet expectations; we know how stressful those moments can be, and we take that feedback to heart. If anything is still outstanding, or if you'd like to explore your pricing options, please don't hesitate to reach out - we're always glad to help. Kind regards, The Usercentrics Team ### 7. Easy to Use, High Customizability **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Usercentrics?** It's easy to use. Each vendor can be customized and the localization tool (different languages for the consent banner) is a good feature. **What do you dislike about Usercentrics?** Customer support is unfortunately a bit slow. **What problems is Usercentrics solving and how is that benefiting you?** As a European company we have obligations arising from GDPR. Usercentrics helps us to stay compliant. **Official Response from Hanna Sternkopf:** > Hello there, Thank you for your feedback! We’re glad to hear that you find Usercentrics easy to use and that features like vendor customization and the localization options are helpful for your setup. It’s great to know the platform supports you in meeting your GDPR compliance obligations. We also appreciate your note regarding support response times. Your feedback is valuable as we continue working to improve our service. Kind regards, The Usercentrics Team ### 8. Good cookie consent tool especially for multiple domains **Rating:** 4.0/5.0 stars **Reviewed by:** Steffen S. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Usercentrics?** Usercentrics offers a robust and user-friendly platform for managing cookie consent across multiple domains, which is especially helpful for businesses with a broad digital presence. The UI is intuitive, and setting up consent banners is quick and flexible. I particularly appreciate the detailed customization options and the ability to tailor consent flows per region, which helps ensure GDPR and CCPA compliance with minimal manual effort. Additionally, the platform’s regular updates and transparent communication contribute to a trustworthy user experience. **What do you dislike about Usercentrics?** While the overall experience is positive, I’ve encountered occasional lags in the admin dashboard, especially when managing a large number of services or configurations. **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics helps us address the increasingly complex requirements of data privacy laws such as GDPR and CCPA by providing a centralized platform to manage user consent. It allows us to easily deploy and maintain compliant cookie banners across a wide range of websites, including multi-domain setups. This not only reduces legal risk but also saves time for our development and legal teams. By offering transparency and control to our users, we also build trust—leading to improved user experience and engagement rates. **Official Response from Hanna Sternkopf:** > Hello Steffen, thank you for your detailed review! It's great to hear that Usercentrics is making consent management easier for you and helping with compliance across your sites. We appreciate your note on dashboard performance and are working to improve it. Thanks again for your support. Kind regards, The Usercentrics Team ### 9. The perfect CMP for mid-sized companies that are looking to improve their consent management **Rating:** 4.0/5.0 stars **Reviewed by:** Debanjan C. | Performance marketing specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Usercentrics?** - The product is easy to use and covers everything you need to ensure you're compliant to your local laws. - Implementation is relatively easy and features like A/B testing and providing analytics makes sure you're on top of improvement opportunities. **What do you dislike about Usercentrics?** - The documentation can be messy and not always easy to find or hasn't been updated. **What problems is Usercentrics solving and how is that benefiting you?** - Usercentrics has allowed us to ensure that we have different avenues to work on improving consent acceptance rate. - It has also saved us a lot of time in implementing consent management for new third party tools we use. **Official Response from Hanna Sternkopf:** > Hello Debanjan, thank you for sharing your experience! It’s great to hear that Usercentrics has made implementation smooth while also helping you improve consent rates and save time with new third-party tools. We appreciate your note on the documentation - feedback like this helps us improve. Glad to know the platform is supporting your compliance and optimization efforts! Kind regards, The Usercentrics Team ### 10. Powerful and reliable, but not always easy to customize **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Usercentrics?** I appreciate how intuitive the platform is — it makes something usually complex, like cookie consent and compliance, much easier to handle. I also like that it feels reliable and professional. **What do you dislike about Usercentrics?** Sometimes it feels a bit too rigid and complex to customize — especially when you want to adjust the design or fine-tune how the banner behaves. It can also be a bit heavy on page load. **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics helps me stay compliant with GDPR and other privacy regulations without having to manually manage all the legal and technical details. It centralizes cookie consent and tracking management, which saves time and ensures transparency for users. **Official Response from Hanna Sternkopf:** > Hello there, Thank you for sharing your detailed feedback! We’re glad to hear that you find Usercentrics intuitive and reliable for managing cookie consent and compliance - simplifying complex privacy requirements is exactly what we aim for. We also appreciate your comments on customization and performance. Insights like yours help us continue refining the balance between flexibility and usability. Kind regards, The Usercentrics Team ### 11. Efficient Consent Management, a strong partner in data protection and compliance **Rating:** 4.0/5.0 stars **Reviewed by:** Dominik U. | Head of Material Date & Information Products, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Usercentrics?** As an internationally operating company with various markets, we place great importance on data protection and regulatory requirements (e.g., GDPR, ePrivacy). Usercentrics helps us to implement these requirements consistently and reliably and provides the necessary tools to document consent data in a traceable manner. **What do you dislike about Usercentrics?** For standard cases, the documentation is good. For complex use cases (e.g., custom APIs, individual consent logics, deeper integration), we would have liked more examples and best practices. **What problems is Usercentrics solving and how is that benefiting you?** The extensive library with pre-made vendor templates and sensible cookie/service categories saved us a lot of time. We didn't have to manually research and classify all services. **Official Response from Hanna Sternkopf:** > Hey Dominik, Thank you for sharing your experience! We’re glad to hear that Usercentrics helps you implement compliance consistently and that the vendor library has saved you time. We also appreciate your feedback on documentation for more complex use cases - insights like yours help us continue improving. Kind regards, The Usercentrics Team ### 12. Easy Setup and Reliable Tracker Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Usercentrics?** Simple to set up, constant scanning of our website keeps a count of any new trackers that might have been added without us noticing. **What do you dislike about Usercentrics?** Their pricing model: Even if we just display consent banners to specific regions, we still get charged for sessions from all regions, even the ones we don't have subject to consent. **What problems is Usercentrics solving and how is that benefiting you?** We need to collect marketing/analytics consent from users visiting our website. Usercentrics lets us easily do that, while also making sure we didn't miss anything. **Official Response from Hanna Sternkopf:** > Hello there, Thank you for your review! We’re happy to hear that you found Usercentrics easy to set up and that the automatic scanning feature helps you stay on top of new trackers effortlessly. Your feedback about the pricing model is valuable - we understand how important flexibility is, and we’ll make sure it’s shared with our team. It’s great to know that Usercentrics is supporting your marketing and analytics consent needs effectively. Kind regards, The Usercentrics Team ### 13. Great Integration and Previews, But UI Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Julio Cesar M. | Mobile Apps Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Usercentrics?** I like the technical integration, previews, and drafts. **What do you dislike about Usercentrics?** The UI is not very intuitive. Every configuration opens in a different tab in the browser. **What problems is Usercentrics solving and how is that benefiting you?** This platform serves as a centralized location for managing consent, and it also offers customization options, per configuration. **Official Response from Hanna Sternkopf:** > Hello Julio, Thank you so much for taking the time to share your feedback! It’s great to hear that the technical integration, preview capabilities, and configuration drafts are supporting your workflow effectively. We also appreciate your input regarding the UI and navigation experience. Feedback like yours is essential as we continue to refine the platform and make configuration even more seamless.We’re happy Usercentrics is contributing to a more organized and efficient consent management process for your team. Thanks again for your thoughtful review! Kind regards, The Usercentrics team ### 14. Excellent Analytics, But Layout Needs More Personalization **Rating:** 4.0/5.0 stars **Reviewed by:** Giacomo C. | Senior Marketing Intelligence Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Usercentrics?** Analytics part is very well structured, with the possibility of deep diving into granular dimensions. **What do you dislike about Usercentrics?** Layout could be more personalised, there is no possibility of uploading our font to make it consistent with website and app. **What problems is Usercentrics solving and how is that benefiting you?** It's allowing us to run a wider range of marketing campaigns (ex. Retargeting) and also to finally be compliant in both our platforms. **Official Response from Hanna Sternkopf:** > Hello Giacomo, Thank you so much for your thoughtful review! We’re happy to hear that the analytics capabilities are providing the level of detail you need - it’s great to know this supports both compliance and your marketing initiatives across platforms. We also appreciate your feedback regarding banner layout and font customization. Enhancing branding flexibility is something we continue to improve, and input like yours helps us shape future updates. Thanks again for taking the time to share your experience! Kind regards, The Usercentrics Team ### 15. Clear user interface, easy to use, sometimes sluggish.. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Usercentrics?** Tidy user interface, not overloaded **What do you dislike about Usercentrics?** Sometimes the user interface loads very slowly and you have to click through to the desired page about 10 times. **What problems is Usercentrics solving and how is that benefiting you?** We have been looking for a CMP platform with SST **Official Response from Hanna Sternkopf:** > Hello there, Thank you for sharing your feedback with us! It’s great to hear that you find the interface clean and easy to navigate. We appreciate the note on the user interface since insights like yours help us continue improving the experience. Thanks again for taking the time to share your thoughts! Kind regards, The Usercentrics Team ### 16. Occasionally clunky but does the job **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Usercentrics?** The DPS database with all the translations and up-to-date services **What do you dislike about Usercentrics?** The UX is not always intuitive (e.g. user management), it takes time to find things **What problems is Usercentrics solving and how is that benefiting you?** multi-site multi-language cookie banner and consent management, integration with Google Tag Manager **Official Response from Hanna Sternkopf:** > Hey there, Thanks a lot for your feedback! We're happy to hear that you value our up-to-date DPS database and translation coverage. Your comment about the UX and navigation is very helpful - we’re always working on improving usability and making setup faster and smoother. It’s great to know that Usercentrics supports your multi-site, multi-language setup effectively! Kind regards, The Usercentrics Team ### 17. Easy to set up **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2025 **What do you like best about Usercentrics?** Very easy to set up on the Website, a good overview. **What do you dislike about Usercentrics?** The Price is high but you get what you pay for. A serfect service! **What problems is Usercentrics solving and how is that benefiting you?** Cookie Management **Official Response from Hanna Sternkopf:** > Hello there, Thank you for your review! We’re glad to hear Usercentrics was easy to set up on your website and gives you a clear overview. It’s great to know the platform is supporting your cookie management needs effectively. We appreciate your feedback! Kind regards, The Usercentrics Team ### 18. Good and robust experience for more requiring consent needs **Rating:** 4.0/5.0 stars **Reviewed by:** Fernando O. | Head of Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Usercentrics?** There is a decent number of features and possible integrations, and once you get a grip, it is also fairly easy to use, just has more features and possibilities than other CMPs I have used **What do you dislike about Usercentrics?** It is a little complex looking when first setting it up specially considering Cookiebot as its predecessor in my implementation process. **What problems is Usercentrics solving and how is that benefiting you?** It is helping us set up consent management for Health-care related business **Official Response from Hanna Sternkopf:** > Hello Fernando, Thank you for taking your time to give us feedback! We are glad to hear that you had overall a positive experience with Usercentrics. Your insights are valuable to us - we’re constantly working to improve the user experience. Thanks again for your support. Kind regards, The Usercentrics Team ### 19. Excellent WordPress plugin **Rating:** 4.0/5.0 stars **Reviewed by:** Mirko Z. | Addetto alle vendite, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Usercentrics?** The most complete and functional at the free level, I will soon make the plus version **What do you dislike about Usercentrics?** The automatic scan of my website with the automatic update **What problems is Usercentrics solving and how is that benefiting you?** I have automated the entire process of euro GDPR management. **Official Response from Hanna Sternkopf:** > Hello Mirko, thank you for your feedback! We're glad to hear that you find the WordPress plugin complete and functional, and we look forward to having you try the Plus version. We appreciate your note about the automatic scan and updates and are always working to improve these features. Kind regards, The Usercentrics Team ### 20. Intuitive and flexible **Rating:** 4.0/5.0 stars **Reviewed by:** Veronica H. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about Usercentrics?** Easy-to-use interface and good array of customization options. **What do you dislike about Usercentrics?** I prefered the cookiebot interface prior to merging with usercentrics. **What problems is Usercentrics solving and how is that benefiting you?** Ensuring GDPR compliance on our website in regards to consent and cookies. **Official Response from Hanna Sternkopf:** > Hello Veronica, Thank you for your feedback! We’re glad to hear that you find the interface easy to use and appreciate the customization options. Your feedback is incredibly valuable, and we're always working to enhance our service to offer the best experience for our customers. We’re happy to support you in maintaining GDPR compliance on your website! Kind regards, The Usercentrics Team ### 21. Safest mode to be safe **Rating:** 3.5/5.0 stars **Reviewed by:** Álvaro M. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Usercentrics?** Support for Unity and easy implementation, the possibility to make a custom UI and the support for the main worldwide policies. **What do you dislike about Usercentrics?** AB Test feature, UI bugs in different devices... **What problems is Usercentrics solving and how is that benefiting you?** GDPR, COPPA, CPA... **Official Response from Hanna Sternkopf:** > Hey Álvaro, thank you for leaving us this review! We're pleased to hear that you appreciate our Unity support, ease of implementation, and coverage of global privacy regulations. It's great to know Usercentrics is helping you meet key compliance requirements efficiently. We look forward to continuing to support your privacy needs. Kind regards, The Usercentrics Team ### 22. User friendly Consent management Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Usercentrics?** User centric provides a very user friendly interface for consent management. It provides everything under one roof event if a business runs multiple websites. It also allow to duplicate the existing settings-IDs which reduces human effort to create different data processing services again and again id you are using it for multiple websites. Reporting interface also provides a detailed overview of Consent banner interactions. Above all, it is compatible with GTM which makes it more desirable. It communicates with GTM and the tags change their behavior according to the user's consent both in basic and advanced consent mode. Customer support is also very quick. Whenever I need to create a new settings-ID, I get quick response and my work is done very quickly. **What do you dislike about Usercentrics?** Although it provides a friendly user interface, some people with a lomited technical knowledge might face issues while implementing it on website. Also implementing the code on the website might reduce the speed of website but again it would also be a problem with other CMPs. Overall, I haven't faced any issue while using it as it is easy to connect with GTM as well. **What problems is Usercentrics solving and how is that benefiting you?** I am using it for one of our clients and they are suing it as a consent management platform. They have implemented advanced Consent mode with the help of Usercentrics and GTM and they are tracking the data smoothly even if the user doesn't consent (obviously anonymous data in that case) **Official Response from Jana Stovickova:** > Thanks a lot for the review and your feedback! We are glad to see you are happy with our CMP solution! To address one of your concerns - our latest version, so called CMP V3 reduces the size of the data package by approximately 70% and cuts the number of network requests by around 60%. This leads to faster page speed, improved Google Lighthouse and Core Web Vitals scores, and overall better user experience. You can read more about the V3 and how to migrate to this new version here: https://usercentrics.com/knowledge-hub/usercentrics-cmp-v3-migrations/#what-is-usercentrics-cmp-v3-and-what-does-it-deliver-1 Once again, thanks for the review and for being our customer! ### 23. Great product for a complicated topic **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2024 **What do you like best about Usercentrics?** They have a powerful mobile SDK and the configuration from the dashboard is easy. The implementation is pretty straightforward and we could successfully integrate it to our systems. The analytics part is also pretty useful as it shows how frequent the users accept the consents. We're happy with the collaboration with UserCentrics as we did not had to deal with such a complicated topic that is the TCF compliancy. **What do you dislike about Usercentrics?** The Android SDK has a poor UX. The backstack is poorly managed when trying to come back from the "Manage preferences" screen. Pressing back would completely exit the consent process where the user would expect it to go back to the first screen. Same remark for the X icon on the "Manage preferences" screen. **What problems is Usercentrics solving and how is that benefiting you?** It's providing an easy way to comply to TCF by providing a powerful and customisable CMP. ### 24. One of the best consent manager which comply with GDPR and CCPA guidelines. **Rating:** 4.0/5.0 stars **Reviewed by:** Prashant S. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Usercentrics?** Its customizable to the end , we can use our own company Logo.I like how we can align it with our company identity. We can integrate with our marketing automation. and crm . It adhere to GDPR and CCPA guidelines. Customer support is highly active , they solve our query very fast **What do you dislike about Usercentrics?** Its quite hard for beginner to understand about its advanced features. Price it quite agressive for small buisness. **What problems is Usercentrics solving and how is that benefiting you?** 1) We need something to follow the guidelines complying with GDPR and CCPA guidelines. This is helping in avoiding penalties and build trust with user. 2) Its customizable and we can make it like our own app or website. 3) Its providing realtime tracking of user consent. ### 25. Very helpful but a bit complicated **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Usercentrics?** I like the ease of the integration and the sdk availability **What do you dislike about Usercentrics?** the web console is difficult to find what you need, I have been going through it for a while to find the services templates id's **What problems is Usercentrics solving and how is that benefiting you?** it simplifies the process of collecting the user consents for the services we provide along with GDPR **Official Response from Hanna Sternkopf:** > Hey, Thank you for sharing your feedback! We're glad to hear that the ease of integration and SDK availability have been beneficial to your experience with Usercentrics. We also appreciate your input regarding the web console. Your feedback is super helpful as we keep working to improve our services. If you have any other thoughts or suggestions, feel free to let us know. Thanks again for your support. Kind regards, The Usercentrics Team ### 26. Effortless Setup, Multi-Language Support, and a User-Friendly Dashboard **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Usercentrics?** Very easy to set up and deploy, especially in multiple languages. The dashboard is very user-friendly and easy to navigate. **What do you dislike about Usercentrics?** In order to tweak or customise banner positions is very limited. **What problems is Usercentrics solving and how is that benefiting you?** easy to deploy on multiple international websites with single login. **Official Response from Hanna Sternkopf:** > Hello, Thank so much for taking the time to share your experience with Usercentrics. We’re thrilled to hear that you found Usercentrics easy to set up and deploy and that the dashboard is user-friendly and intuitive. We really appreciate your honest feedback on customizing the banner positions as we want to make the user experience as seamless as possible. We’re always here to listen and keep improving, and we look forward to continuing to work together. Kind regards, The Usercentrics Team ### 27. Consent Management **Rating:** 3.5/5.0 stars **Reviewed by:** Fabian G. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Usercentrics?** Analytics about usage. Robust behaviour. **What do you dislike about Usercentrics?** Maybe it is the topic, but it is a bit difficult in the setup. The support is not easily accessable. **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics manages consent for cookie seetings. It is connected with Google Tag Manager, who fires tags after consent is given. **Official Response from Review Platforms:** > Dear Fabian, Thanks so much for taking the time to share your experience with Usercentrics. We appreciate your input on the setup process and support accessibility. We’re always looking for ways to enhance our user experience, and your feedback helps us improve our support channels and onboarding resources. If you ever need assistance, please don’t hesitate to reach out—we’re here to help! Kind regards, The Usercentrics Team ### 28. Autonomy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Usercentrics?** The rates are affordable and suited to our needs. **What do you dislike about Usercentrics?** The support is not the same across all plans, which may hinder the adoption of the tool. **What problems is Usercentrics solving and how is that benefiting you?** Consent management in one place, GDPR compliance **Official Response from Review Platforms:** > Hi there, Thanks so much for taking the time to share your experience with Usercentrics. We appreciate your feedback on the learning curve for setup. We're continuously working to improve our service to ensure the best possible experience for all users. If you ever have any questions, please don’t hesitate to reach out—we’re here to help! Kind regards, The Usercentrics Team ### 29. Keeps you compliant with ease **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Usercentrics?** They've understood the compliance and the process that it needs to support **What do you dislike about Usercentrics?** I guess reliance on an external platform for my compliance **What problems is Usercentrics solving and how is that benefiting you?** That otherwise we would have to do in-house bespoke development to bake in compliance with ease as part of our processes **Official Response from Review Platforms:** > Hi there, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. We’re always here to listen and keep improving, and we look forward to continuing to work together. Kind regards, The Usercentrics Team ### 30. reliable solution for our needs **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Usercentrics?** helped us to comply with privacy regulations **What do you dislike about Usercentrics?** we are missing more customization options **What problems is Usercentrics solving and how is that benefiting you?** privacy regulations **Official Response from Review Platforms:** > Hi there, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. We’re always here to listen and keep improving, and we look forward to continuing to work together. Kind regards, The Usercentrics Team ### 31. Works well for our business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Usercentrics?** The setup and integration was easy, good user experience, and transparency of what cookies are tracked and for which purpose. **What do you dislike about Usercentrics?** No complaints on my side so far after 2 years **What problems is Usercentrics solving and how is that benefiting you?** Supports in our consent management and cookie tracking. **Official Response from Review Platforms:** > Hi there, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. Do not hesitate to reach out to our Support team with your questions! We’re always here to listen and keep improving, and we look forward to continuing to work together. Kind regards, The Usercentrics Team ### 32. Very reliable support for an extensive backend **Rating:** 3.5/5.0 stars **Reviewed by:** Lisa K. | Product Owner Website, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Usercentrics?** The technical support of usercentrics organized quickly the setting up with our third parties. Thereafter usercentrics continously offers a very reliable and honest support by discussing and explaining different individual solutions for our business. **What do you dislike about Usercentrics?** The backend is very extensive and in a role as a projectmanager with less experience in programmatically cases, it needs time to understand all functions. The backend could be a bit more intuitive and descriptive. A big disadvantage in our business was the missing compatibility with shopify. **What problems is Usercentrics solving and how is that benefiting you?** Adapting the consent banner to our corporate layout and self-standing adding tracking-services. ### 33. We use Usercentrics’ CMP successfully on various websites with a wide range of requirements. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Usercentrics?** The advantage of Usercentrics is the easy integration and the robust infrastructure. The support is very fast and capable. **What do you dislike about Usercentrics?** Managing custom data processing services can be difficult, especially when used across different configurations. **What problems is Usercentrics solving and how is that benefiting you?** We use the CMP primarily for consent management and, on a technical level, for managing 3rd party scripts. **Official Response from Review Platforms:** > Hi there, Thanks so much for taking the time to share your experience with Usercentrics. We truly appreciate your honest feedback and value our partnership. We’re always here to listen and keep improving, and we look forward to continuing to work together. Kind regards, The Usercentrics Team ### 34. Fully Customizable CMP **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Usercentrics?** Great dashboard layout. A/B testing, dedicated analytics pages. **What do you dislike about Usercentrics?** Custom CSS not available at lower tiers. **What problems is Usercentrics solving and how is that benefiting you?** Makes consent management easier, all in one place. **Official Response from Review Platforms:** > Hello, We’re so glad to hear that you’re satisfied with our customer support. We greatly appreciate you taking the time to provide feedback, and it motivates us to continue providing excellent service for our customers and partners. Kind regards, The Usercentrics Team ### 35. Easiest way to handle cookies **Rating:** 4.0/5.0 stars **Reviewed by:** Teemu H. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Usercentrics?** It's simple to set up and will handle everything mostly automatically **What do you dislike about Usercentrics?** There's no real consultation, just technical setup **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics allows us to handle all the various consent management & cookie issues according to law and regulations ### 36. Was looking for a CMP that priced per sessions overall and didn't increase price per domain. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2024 **What do you like best about Usercentrics?** They don't charge per domain. Easy to use interface. **What do you dislike about Usercentrics?** A bit to the expensive side, but still cheaper than other CMPs. **What problems is Usercentrics solving and how is that benefiting you?** I needed CMP on my websites, and it delivers on that. ### 37. Have a lot of functions and the customer support is really good **Rating:** 4.0/5.0 stars **Reviewed by:** Marcel B. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2023 **What do you like best about Usercentrics?** - Customer support is exceptionally strong and easily accessible. - There's a wide array of functions, especially beneficial when dealing with multiple websites. - The reports and analysis provided are of high quality and value. **What do you dislike about Usercentrics?** - Taking a different angle, the bunch of functions might seem a bit confusing or kind of overwhelming. - Wrapping your head around the basics and terms often involves diving into a bunch of articles and explanations. - Making things more accurate, the DPA Scanner could be a handy tool. Instead of scanning all the plugins, even the users, it could just focus on those embedded cookies and pixels that have to show up in the CMP. **What problems is Usercentrics solving and how is that benefiting you?** Usercentrics helps us to show the cookie banner on our website and get consent according to GPDR. ### 38. Good service, fixed contact persons, very good communication **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Usercentrics?** The customer service is particularly noteworthy. When you contact them, you receive helpful feedback very quickly. Also, the product knowledge of the employees - if a contact person doesn't know something, it doesn't take long to get helpful feedback from colleagues. **What do you dislike about Usercentrics?** The structure of the Global Vendorlist. A search function would be very helpful for easier handling when activating vendors from the Global Vendorlist. In addition, a vendor counting with the info how many vendors are active, inactive, deactivated or deleted would be advantageous. The structure of the DPS scanner can also be improved - communication with the global vendor list would be an advantage here. **What problems is Usercentrics solving and how is that benefiting you?** With our previous provider, we had problems with app integration. Usercentrics provides a good SDK to ensure a good implementation in the app. In addition, Usercentrics supported us in the implementation of the PUR model. ### 39. Great Consent Management Platform with many out-of-box functionalities and easy maintenance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Usercentrics?** Setup and implementation of CMP is very straight-forward and allows customization (general configuration, data categories, banner design etc.) if needed. Out-of-box features like DPS scanner, bot detection or automated banner translation improve overall CMP management and maintenance compared to other solutions. Very good customer support and constant development of new features. **What do you dislike about Usercentrics?** Implementation of Smart Data Protector script might impact website performance. **What problems is Usercentrics solving and how is that benefiting you?** DPS scanner shows what cookies, tags and other data processing services are implemented on the website. Each service can be reviewed and be added to the corresponding data category. Users have the option to view detailed information on each data processing service within the 2nd CMP banner which also replaces the need of maintaining a manual cookie declaration. ### 40. An all-round successful product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2023 **What do you like best about Usercentrics?** The simple administration of the global vendor list and the reporting of the most important KPIs (accept rate etc.) **What do you dislike about Usercentrics?** In reporting, you cannot evaluate over a very long period of time. **What problems is Usercentrics solving and how is that benefiting you?** Our CMP enables us to be open and honest about the information we collect and use. By being transparent, we can earn our visitors' trust and increase their willingness to give us their consent. ### 41. Review Usercentrics **Rating:** 4.0/5.0 stars **Reviewed by:** Patrick M. | IT Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Usercentrics?** What I like the most is the quality and reliability of the platform that Usercentrics offers. The service doesn't let you down and the provider puts a lot of emphasis on data privacy and compliance. **What do you dislike about Usercentrics?** I don't like the long waiting times for feedback on questions about the platform (from support) and the very imprecise or non-existent deadlines for further software implementations (new moduls, bugfixing). A little more goodwill regarding non-existent software functionalities would also be desirable. **What problems is Usercentrics solving and how is that benefiting you?** The biggest and at the same time also main problem is the implementation of data protection compliance on our websites/platforms, but also the user-friendly presentation, coupled with high transparency and clarity for our customers. ### 42. Simple implementation and reliable performance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Usercentrics?** simple implementation - service text database - analytics data - consent layer customization **What do you dislike about Usercentrics?** service text quality from the database - it's okay but not perfect for companies that are more in focus and customize their tags & services **What problems is Usercentrics solving and how is that benefiting you?** users and data privacy department are happy and as an analyst I'm able to keep up the data quality ### 43. Except for the pricing model, still the best solution for me **Rating:** 4.0/5.0 stars **Reviewed by:** Mira S. | HR Manager & Data Protection Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2021 **What do you like best about Usercentrics?** - Firm, competent contact person and rapid response - Sufficiently flexible design options and, in comparison, very good appearance (except for IAB, as standardised) - Most service providers are already stored and can be used with one click - Regular updates of legally compliant texts and information - A well-stocked Knowledge Space that explains the most important things in an entertaining and comprehensible way - Applicable according to IAB - Several languages are possible, as well as A/B tests and cross-device tests - A scanner that regularly checks the website and draws attention to items that have not been added **What do you dislike about Usercentrics?** - Highly priced compared to other service providers, and the pricing model is counterproductive for companies that want as much traffic as possible on their site. - Some functions are still in the beta phase or complicated to implement, but there is a lot happening and feedback is responded to well (compared to others, still a tad better, as they often do not offer the functions at all). - A cache and planned release should be possible, currently everything is implemented directly and goes live. **Recommendations to others considering Usercentrics:** - I remain convinced that I made the right choice. I would recommend everyone to always give feedback because it will be taken into account. - In addition, besides the functionalities, the implementation is also an important point, and here too UC had convinced us the most with both the documentation and the implementation itself. **What problems is Usercentrics solving and how is that benefiting you?** - We finally have an overview of all the services and tools we use; previously, a legally compliant list was not possible at all. - Obtaining and documenting consent is possible in a legally compliant manner, there is no alternative or do-it-yourself option. - Since most of the services are stored, the effort to find out the data on storage & co. is significantly less. - We have to work IAB-compliant, which works perfectly with User Centrics. ### 44. Consent Management Platform delivering on needs **Rating:** 4.0/5.0 stars **Reviewed by:** Christian R. | Head of Product Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2021 **What do you like best about Usercentrics?** Relatively easy set-up although talking to a Web Developer will help for certain. Texts for consent bar are provided/pre-configured. Saying this you cannot avoid a legal check to be 100% safe here. So speaking to a lawyer is still somehow needed. The support team does a good job in case of any open questions - friendly and supportive. **What do you dislike about Usercentrics?** Provided text needs to be checked again by a lawyer to be 100% legally sure. Sometimes parts of the settings are not that self-explanatory. Crawler for tracking scripts is missing. This is important as I need to know where the cookies/scripts are located. Once I found them I can add them to the Consent Management Platform. **Recommendations to others considering Usercentrics:** While setting it up involve a Web Developer. Makes your life easier. In addition I recommend to have a crawler in place to find all the cookies/scripts, because a Consent Management Platform is only as good as its content . Furthermore you need to be ahead of the game to scan regularly and adjust the Consent Management Platform accordingly. **What problems is Usercentrics solving and how is that benefiting you?** GDPR compliance is a must. Therefore using a consent management platform is also a must in case you do not want to code it on your own. So using a ready-to-use solution was the better choice for us. Saves a whole lot of time and helps you even with the needed copy for the different cookies/scripts in the Consent Management Platform as well as in the Privacy Policy. ### 45. Powerful solution with fast support and insightful webinars **Rating:** 4.0/5.0 stars **Reviewed by:** Christian T. | Manager Online & E-Commerce, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2021 **What do you like best about Usercentrics?** It's very customizable consent management platform and gives us all necessary tools to comply with our GDPR requirements. The design of the cookie consent front end is nice and professional. User centrics design can be matched with your corporate design branding. **What do you dislike about Usercentrics?** Pricing could of course always be less, but it's reasonable for such a powerful tool. We had problems with CMP version 1 integration with Google Analytics enhanced ecommerce functionality but the new version 2 solved this. **Recommendations to others considering Usercentrics:** Usercentrics CMP gives powerful tools that need deep understanding of analytics implementation to make it work. Using version 2 of the consent management platform offers more performance and can solve issues with implementation of google analytics enhanced ecommerce plugins in magento 2. **What problems is Usercentrics solving and how is that benefiting you?** We meet the GDPR requirements and have a good feeling that usercentrics is keeping us and our website visitors safe. We use a lot of cookie based services which were difficult to take care of with other consent management solutions. ### 46. Easy to implement, easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Tim H. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Usercentrics?** How easy to implement it was and how easy it is to customise the design. Setting the colors and translating the terms was fairly easy to do. **What do you dislike about Usercentrics?** I'm not really sure how to connect the tools I use with Usercentrics so that a user will only use cookies if he agrees. The choice of predefine solutions was not so great, I am missing out some solutions like Hubspot or Sendinblue. **What problems is Usercentrics solving and how is that benefiting you?** I need a consent management tool for my website because of legal reasons ### 47. Very flexibel tool but you need to know how to do the implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Ronald T. | Senior Manager Digital & E-Commerce Manager EMEA & APAC, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2021 **What do you like best about Usercentrics?** Very good backend allows customers to change settings very quickly **What do you dislike about Usercentrics?** Usercentrics does not really support when it comes to implemenation. There you need to go back to agency if you can't do it allown. All out of one hand would be prefered. **Recommendations to others considering Usercentrics:** The tool is super but make sure you have someone internal or external how nows how to do a proper integration in terms of tag managements etc. **What problems is Usercentrics solving and how is that benefiting you?** Reducing data privacy risks. Usercentrics transfers trust. ### 48. Usercentrics - Manage your website cookies in one platform **Rating:** 4.0/5.0 stars **Reviewed by:** Peter J. | Team Leader Digital Product Development, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2021 **What do you like best about Usercentrics?** Usercentrics has an easys to use admin frontend so that you can change your texts and colors live in production in no time **What do you dislike about Usercentrics?** As the software is being enhanced there are two versions of it that need to be handled. Obviously one user-friendly interface would be best. **What problems is Usercentrics solving and how is that benefiting you?** We have multiple websites in the company and we can easily handle all of them with usercentrics. Handling across websites is quite easy. ### 49. Good choice with many features **Rating:** 4.0/5.0 stars **Reviewed by:** J. B. | O, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2021 **What do you like best about Usercentrics?** easy to install - very good support - cross domain consent management - cross device consent management - DPS Scanner **What do you dislike about Usercentrics?** only english Admin Interface - Analytics has room for improvement - Performance has to be improved too **What problems is Usercentrics solving and how is that benefiting you?** We have updated our websites with usercentrics GDPR-compliant and data protection law to ensure the data security of our users. ### 50. I am very happy with the choice of the CMP **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2021 **What do you like best about Usercentrics?** setup via Google Tag Manager - collect, manage and optimize consents - privacy statements are still up-to-date - a dedicated Success Manager - good support with direct contact to our Success Manager - cross domain and cross device consent sharing - custom DPS templates **What do you dislike about Usercentrics?** reporting features should be optimized - documentations and support-sides should be in german also - performance of the page load is to bad and should be optimized - i'm missing support sides to config by Google Tag Manager - **What problems is Usercentrics solving and how is that benefiting you?** usercentrics helps us to comply with the data protection regulations according to GDPR ## Usercentrics Discussions - [What is Usercentrics used for?](https://www.g2.com/discussions/what-is-usercentrics-used-for) - 1 comment - [View Usercentrics pricing details and edition comparison](https://www.g2.com/products/usercentrics/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+22%3A50%3A40+-0500&secure%5Bsession_id%5D=a8552d67-5f02-4783-a5dc-458e54a1aa05&secure%5Btoken%5D=c0e07b79882fdcab988ef865f9839509ba75402d43104ae4301fc67afcfc86ab&format=llm_user) ## Usercentrics Integrations - [Google Analytics Hub](https://www.g2.com/products/google-analytics-hub/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [Webflow](https://www.g2.com/products/webflow/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WordPress PHP7.4](https://www.g2.com/products/wordpress-php7-4/reviews) ## Usercentrics Features **Functionality** - Dashboard - Reporting - Integrations - End-user management - Audit trails - APIs - Mobile SDK - Customizable design - Server-side storage **Functionality** - Auto scans - Auto privacy policy update - Easy installation - Reporting **Functionality** - Generates privacy policies - Downloadable format - Embeddable format - Updates Automatically - Manually override updates - Dashboard **Functionality** - DSAR Portal - Reporting and logs ## Top Usercentrics Alternatives - [CookieYes](https://www.g2.com/products/cookieyes/reviews) - 4.8/5.0 (298 reviews) - [OneTrust Privacy Automation](https://www.g2.com/products/onetrust-privacy-automation/reviews) - 4.3/5.0 (143 reviews) - [Osano](https://www.g2.com/products/osano/reviews) - 4.5/5.0 (171 reviews)