--- title: Userbrain Reviews meta\_title: 'Userbrain Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 34 reviews by the users' company size, role or industry to find out how Userbrain works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 34 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Userbrain Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Userbrain but has limited features. Are you part of the Userbrain team? [Upgrade your plan](https://my.g2.com/userbrain/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! User testing how it should be – easy, fast, and affordable. Userbrain allows you to watch videos of real people interacting with your product. Observe their behavior to discover what’s working for your product, and what’s not. Test websites, mobile apps, and prototypes on smartphones, desktops, and tablets. Userbrain is your go-to tool for remote unmoderated user testing. Get started in minutes, and get results in hours. There’s no hassle with Userbrain. You don’t need to install any code or book a sales call to start testing. Simply start a free trial and get 2 testers when you sign up. Access an unbiased pool of 170k+ user testers. Save yourself the hassle of recruiting, managing, and paying for testers. Userbrain gives you access to a global pool of real people using your product for the very first time and sharing their experiences. Invite your own users to test. Dive deeper by blending the rich insights of quality-assured Userbrain testers with feedback from your own users. Every subscription includes 100 sessions/month with your own users. AI Insights. Our in-house AI assistant is ready to discover and suggest important moments in your user tests, saving you valuable time and effort. Presentation-ready Reports. Easily share your findings with your team or stakeholders thanks to presentation-ready Reports. 100% Satisfaction Guarantee If you’re not happy with one of our testers, you’ll receive a new one at no extra cost. Flexible Pricing. Subscribe and save with a yearly or monthly plan, or perform user tests on an ad-hoc basis with Pay-As-You-Go. Whether you need one or one thousand testers, Userbrain has the perfect option for you. * * * Seller [Userbrain](https://www.g2.com/sellers/userbrain) Discussions [Userbrain Community](https://www.g2.com/products/userbrain/discuss) Languages Supported German, English, Spanish Solution Type Best-of-Breed Overview by Markus Pirker Show More ## Pricing Pricing provided by Userbrain. ### Free $0.00 ### Enterprise Contact Us [ View More Pricing Information ](https://www.g2.com/products/userbrain/pricing) ## Top-Rated Alternatives [ ![UserTesting](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UserTesting") UserTesting 4.4/5(792) ](https://www.g2.com/products/usertesting/reviews) [ ![User Interviews](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "User Interviews") User Interviews 4.6/5(1,046) ](https://www.g2.com/products/user-interviews/reviews) [ ![Respondent](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Respondent") Respondent 4.6/5(530) ](https://www.g2.com/products/respondent/reviews) [ View All Alternatives ](https://www.g2.com/products/userbrain/competitors/alternatives) ## User Insights Average based on 34 real user reviews. Implementation Time \<1 month Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Userbrain Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ChatGPT ](https://www.g2.com/products/chatgpt/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Figma ](https://www.g2.com/products/figma/reviews) Show More ![Fadhli S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fadhli S.") FS Fadhli S. Platoon Sergeant Mid-Market (51-1000 emp.) 6/2/2026 "Clean, easy-to-use with quick post-launch results" 4/5 What do you like best about Userbrain? Clean and easy to use. It’s fairly simple to synthesise the findings after each test. Most importantly, I appreciate the quick response once the test is launched. Review collected by and hosted on G2.com. What do you dislike about Userbrain? It’s hard to search for templates, and there aren’t many features like card sorting or tree testing. Also, setting up my own participant pool to join anonymously feels tedious, since they have to download a plugin just to get started. Review collected by and hosted on G2.com. What problems is Userbrain solving and how is that benefiting you? We initially struggled to build our own pool of users, and the turnaround time from launching a test to receiving a report was at least three weeks. Now, it’s down to minutes. That helps designers validate concepts faster. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Maria G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria G.") MG Maria G. 6/3/2026 "Effortless Participant Recruitment, Needs Improved Test Organisation" 3.5/5 What do you like best about Userbrain? I like that Userbrain is simple, straightforward, and easy to use. I can find what I need and I don't remember ever struggling to understand the features. It also removes the pain of recruiting participants, with a very quick turnaround on test results. Review collected by and hosted on G2.com. What do you dislike about Userbrain? I think the tests organisation, folder structure, and historical activity tracking could be improved. And I feel like the delta between what we pay for each test and the fee paid to the testers doesn't seem fair. Review collected by and hosted on G2.com. What problems is Userbrain solving and how is that benefiting you? Userbrain simplifies unmoderated prototype testing, removing the pain of recruiting participants. It's easy to use, and I can quickly find what I need without struggling with the features. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nikethana N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nikethana N.") NN Nikethana N. Small-Business (50 or fewer emp.) 6/2/2026 "Effortless Usability with Thorough Insights" 4/5 What do you like best about Userbrain? I used Userbrain for unmoderated testing, and I found it easy to set up. I love how it helped me follow user actions, and the reports were thorough and useful, allowing me to understand patterns and where users got stuck. I really appreciate its usability. Plus, the screener questions are a good addition. Review collected by and hosted on G2.com. What do you dislike about Userbrain? Having more number of screener questions? Currently it's only 2. Review collected by and hosted on G2.com. What problems is Userbrain solving and how is that benefiting you? Userbrain simplifies unmoderated testing by making setup easy and providing thorough reports. I can follow user actions, understand patterns, and identify where users get stuck. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Arianna P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arianna P.") AP Arianna P. E-commerce Manager Small-Business (50 or fewer emp.) 6/2/2026 "Intuitive Layout, Easy to Use, and a Handy AI Task Generator" 4/5 What do you like best about Userbrain? The layout is intuitive and the tool is easy to use. I especially like the AI task generator. Review collected by and hosted on G2.com. What do you dislike about Userbrain? The age-range options for filtering testers feel limited, and it would be helpful to have more choices. Review collected by and hosted on G2.com. What problems is Userbrain solving and how is that benefiting you? We use Userbrain to improve our customer journey, boost conversion rate, and reduce drop-offs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Cliff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cliff M.") CM Cliff M. UX/UI Usability Research Tester Small-Business (50 or fewer emp.) 3/27/2024 "A clean, user friendly usability testing platform" 4/5 What do you like best about Userbrain? Have used others like Userbrain but the platforms weren't nearly as usefriendly and stable. We did not encounter a single technical issue with Userbrain in the full year we used their services. Customer service was also second to none. We had tried many others as we were not bound but any sort of contracts. Almost a pay as you go type method. Review collected by and hosted on G2.com. What do you dislike about Userbrain? There isn't really anything negative to say about this company. I guess the only thing that comes to mind was the feeling that the usability testers weren't always adequately compensated for the amount of time they'd spend on some tests. Otherwise a platform I cannot complain about at all. Review collected by and hosted on G2.com. What problems is Userbrain solving and how is that benefiting you? It allows us to gain valuable insights on what our customer base liked and did not like about our website allowing us to make adjustments based on the research collected to ensure the best possible user experience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Enterprise (\> 1000 emp.) 4/24/2024 "Easy to use product" 4/5 What do you like best about Userbrain? Userbrain is easy to use, has great features and outstanding customer support. Overall, very happy with this tool for my user testing needs. Review collected by and hosted on G2.com. What do you dislike about Userbrain? There should be more options for downloading the test Report. Review collected by and hosted on G2.com. What problems is Userbrain solving and how is that benefiting you? Userbrain is helping my company do fast user testing, so we can get quick results that will benefit our customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Userbrain? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Userbrain ](https://www.g2.com/products/userbrain/discussions/new) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago What is the 100% Satisfaction Guarantee? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-the-100-satisfaction-guarantee) ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • Last activity over 6 years ago Can I select my participants? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/can-i-select-my-participants) [ View all Discussions ](https://www.g2.com/products/userbrain/discuss) ## Pricing Options Pricing provided by Userbrain. ### Free $0.00 ### Enterprise Contact Us ### Pro Starting at $49.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/userbrain/pricing) Userbrain Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ef7508d85c415e3bd152cc0eb52177ae/maze-maze.png "Product Avatar Image") Maze 4.5/5(111) [ Compare Now ](https://www.g2.com/compare/maze-maze-vs-userbrain) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2c76bc59390c8d8eb7065dd8c478a664/usertesting.png "Product Avatar Image") UserTesting 4.4/5(792) [ Compare Now ](https://www.g2.com/compare/usertesting-vs-userbrain) ##### ##### Userbrain Features User Response Methods Survey Video Snippets Text/Notes Participant Selection Recruitment Pool Insights Analytics Generative AI AI Text Summarization [ View More Features ](https://www.g2.com/products/userbrain/features) ##### Categories on G2 [User Research](https://www.g2.com/categories/user-research) ##### Explore More [Best tools for automating HR workflows in HCM](https://www.g2.com/discussions/what-are-the-best-tools-for-automating-hr-workflows-in-hcm)[Is MedTrainer worth it as a provider data management platform for mid-size healthcare organisations, or does a lighter credentialing tool cover the same ground at lower cost?](https://www.g2.com/discussions/is-medtrainer-worth-it-as-a-provider-data-management-platform-for-mid-size-healthcare-organisations-or-does-a-lighter-credentialing-tool-cover-the-same-ground-at-lower-cost)[Top-rated customer relationship management software for mid-size businesses](https://www.g2.com/discussions/top-rated-customer-relationship-management-software-for-mid-size-businesses) [Which technology review platforms have the best verified user reviews and detailed feature comparison tools?](https://www.g2.com/discussions/which-technology-review-platforms-have-the-best-verified-user-reviews-and-detailed-feature-comparison-tools)[Which enterprise-grade digital advertising intelligence platforms work best for brands running heavy programmatic buys that need competitive spend data without paying for a custom data vendor?](https://www.g2.com/discussions/which-enterprise-grade-digital-advertising-intelligence-platforms-work-best-for-brands-running-heavy-programmatic-buys-that-need-competitive-spend-data-without-paying-for-a-custom-data-vendor%20)[Pros and Cons Details](https://www.g2.com/products/userbrain/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)