--- title: User Interviews Reviews meta\_title: 'User Interviews Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1046 reviews by the users' company size, role or industry to find out how User Interviews works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1046 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### User Interviews Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find User Interviews to be extremely **easy to use** , providing a seamless and efficient recruiting experience. [(102 mentions)](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1669839&qs=pros-and-cons#reviews) Users commend the **responsive customer support** of User Interviews, enhancing their recruitment experience significantly. [(58 mentions)](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1672181&qs=pros-and-cons#reviews) Users love the **fast and effective user recruitment** by User Interviews, streamlining their research process significantly. [(57 mentions)](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1671961&qs=pros-and-cons#reviews) Users value the **high quality of participants** in User Interviews, enhancing the confidence in feedback received. [(48 mentions)](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1672577&qs=pros-and-cons#reviews) Users commend the **easy scheduling** and seamless integration with calendars, enhancing their user research experience significantly. [(41 mentions)](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1672316&qs=pros-and-cons#reviews) Users face significant **survey issues** including fraudulent participants and inadequate screening features, complicating the recruitment process. [(28 mentions)](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1670908&qs=pros-and-cons#reviews) Users find the **limited customization options** frustrating, hindering their ability to effectively tailor their research processes. [(18 mentions)](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1671138&qs=pros-and-cons#reviews) Users find the **user interface to be slow and complex** , leading to frustration and a lack of ease in use. [(18 mentions)](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1672502&qs=pros-and-cons#reviews) Users struggle with **recruitment issues** , facing challenges in meeting quotas and dealing with participant validity concerns. [(17 mentions)](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1672645&qs=pros-and-cons#reviews) Users find the **UX improvement** detrimental, complicating key features and frustrating overall usability of the tool. [(17 mentions)](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=2106371&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of User Interviews ##### 1. Ease of Use Users find User Interviews to be extremely **easy to use** , providing a seamless and efficient recruiting experience. [ See 102 mentions ](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1669839&qs=pros-and-cons#reviews) See Related User Reviews ![Maggie T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maggie T.") MT Maggie T. Mid-Market (51-1000 emp.) 5.0/5 "Easy and convenient" What do you like about User Interviews? We have been recruiting participants for market research the old-school way for years. Post-pandemic this has become increasingly challenging. My firs ![Naman M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman M.") NM Naman M. Small-Business (50 or fewer emp.) 5.0/5 "Quick turnaround and high quality candidates" What do you like about User Interviews? Recruiting is extremely easy with UserInterviews. The candidates are of high quality. You can define the profile of candidates you are looking for, in ##### 2. Customer Support Users commend the **responsive customer support** of User Interviews, enhancing their recruitment experience significantly. [ See 58 mentions ](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1672181&qs=pros-and-cons#reviews) See Related User Reviews ![Shilpa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shilpa K.") SK Shilpa K. Mid-Market (51-1000 emp.) 4.5/5 "User-Friendly Interface, Great Customer Support, Multiple Features. UI is incredible!" What do you like about User Interviews? The interface is extremely user-friendly, which makes the UI stand out as one of the best for programming. UI has makes implementing complex skipping ![Ahmad C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmad C.") AC Ahmad C. 4.0/5 "Intuitive Platform with Great Support, Needs Improved Fraud Detection" What do you like about User Interviews? I really appreciate the onboarding process from User Interviews, as their customer success team provided us with a personalized session that was extre ##### 3. Helpful Users love the **fast and effective user recruitment** by User Interviews, streamlining their research process significantly. [ See 57 mentions ](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1671961&qs=pros-and-cons#reviews) See Related User Reviews ![Naman M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman M.") NM Naman M. Small-Business (50 or fewer emp.) 5.0/5 "Quick turnaround and high quality candidates" What do you like about User Interviews? Recruiting is extremely easy with UserInterviews. The candidates are of high quality. You can define the profile of candidates you are looking for, in ![Miriam P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miriam P.") MP Miriam P. 2.5/5 "Mixed Experience: Versatile but Requires Better Verification" What do you like about User Interviews? I like that User Interviews has a wide range of different people to reach out to, and they have their LinkedIn for verification. The interface is pret ##### 4. Interviews Users value the **high quality of participants** in User Interviews, enhancing the confidence in feedback received. [ See 48 mentions ](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1672577&qs=pros-and-cons#reviews) See Related User Reviews ![Naman M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman M.") NM Naman M. Small-Business (50 or fewer emp.) 5.0/5 "Quick turnaround and high quality candidates" What do you like about User Interviews? Recruiting is extremely easy with UserInterviews. The candidates are of high quality. You can define the profile of candidates you are looking for, in ![Miriam P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miriam P.") MP Miriam P. 2.5/5 "Mixed Experience: Versatile but Requires Better Verification" What do you like about User Interviews? I like that User Interviews has a wide range of different people to reach out to, and they have their LinkedIn for verification. The interface is pret ##### 5. Scheduling Users commend the **easy scheduling** and seamless integration with calendars, enhancing their user research experience significantly. [ See 41 mentions ](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1672316&qs=pros-and-cons#reviews) See Related User Reviews ![Naman M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naman M.") NM Naman M. Small-Business (50 or fewer emp.) 5.0/5 "Quick turnaround and high quality candidates" What do you like about User Interviews? Recruiting is extremely easy with UserInterviews. The candidates are of high quality. You can define the profile of candidates you are looking for, in ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Fieldwork Manager" What do you like about User Interviews? I like that User Interviews makes it easy to connect with real participants quickly and efficiently. The platform is well organized, communication is ### 5 Cons or Disadvantages of User Interviews ##### 1. Survey Issues Users face significant **survey issues** including fraudulent participants and inadequate screening features, complicating the recruitment process. [ See 28 mentions ](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1670908&qs=pros-and-cons#reviews) See Related User Reviews ![Miriam P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miriam P.") MP Miriam P. 2.5/5 "Mixed Experience: Versatile but Requires Better Verification" What do you dislike about User Interviews? There are many times when users did not show up at the scheduled times, which was a big problem because then we'd have to scramble to find new people ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Fieldwork Manager" What do you dislike about User Interviews? Sometimes, the screening and qualification process can feel a bit slow or inconsistent, and there can be occasional issues with participant no-shows o ##### 2. Limited Customization Users find the **limited customization options** frustrating, hindering their ability to effectively tailor their research processes. [ See 18 mentions ](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1671138&qs=pros-and-cons#reviews) See Related User Reviews ![Shilpa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shilpa K.") SK Shilpa K. Mid-Market (51-1000 emp.) 4.5/5 "User-Friendly Interface, Great Customer Support, Multiple Features. UI is incredible!" What do you dislike about User Interviews? The absence of a 'Must select one of' option makes it quite challenging to set up multiselect questions that require one of the few options to be sele ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great for Qualitative Research, But UI and Quantitative Features Need Improvement" What do you dislike about User Interviews? Their UI is a bit slow and often times lacking. They market the ability to use their tool for quantitative studies with the unmoderated study type, bu ##### 3. Not User-Friendly Users find the **user interface to be slow and complex** , leading to frustration and a lack of ease in use. [ See 18 mentions ](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1672502&qs=pros-and-cons#reviews) See Related User Reviews ![Shilpa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shilpa K.") SK Shilpa K. Mid-Market (51-1000 emp.) 4.5/5 "User-Friendly Interface, Great Customer Support, Multiple Features. UI is incredible!" What do you dislike about User Interviews? The absence of a 'Must select one of' option makes it quite challenging to set up multiselect questions that require one of the few options to be sele ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Mid-Market (51-1000 emp.) 3.5/5 "Great for Qualitative Research, But UI and Quantitative Features Need Improvement" What do you dislike about User Interviews? Their UI is a bit slow and often times lacking. They market the ability to use their tool for quantitative studies with the unmoderated study type, bu ##### 4. Recruitment Issues Users struggle with **recruitment issues** , facing challenges in meeting quotas and dealing with participant validity concerns. [ See 17 mentions ](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=1672645&qs=pros-and-cons#reviews) See Related User Reviews ![Miriam P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miriam P.") MP Miriam P. 2.5/5 "Mixed Experience: Versatile but Requires Better Verification" What do you dislike about User Interviews? There are many times when users did not show up at the scheduled times, which was a big problem because then we'd have to scramble to find new people ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Quick way to find participants" What do you dislike about User Interviews? It takes time to set up a screener especially if you haven't done it before, or perhaps you are trying to screen for a very specific B2B audience. I'd ##### 5. UX Improvement Users find the **UX improvement** detrimental, complicating key features and frustrating overall usability of the tool. [ See 17 mentions ](https://www.g2.com/products/user-interviews/reviews?filters%5Bsentiment_snippet%5D=2106371&qs=pros-and-cons#reviews) See Related User Reviews ![Tatyana M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tatyana M.") TM Tatyana M. Enterprise (\> 1000 emp.) 3.0/5 "Good experience" What do you dislike about User Interviews? I sometimes find the project set up to be overly complex. feels like there are opportunities for improvement and simplification in the UI ![Russell G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Russell G.") RG Russell G. Enterprise (\> 1000 emp.) 0.0/5 "Ironically, the UX is terrible" What do you dislike about User Interviews? A recent redesign of their website has made key features frustrating to use — which is ironic, given this is a tool designed for user experience profe ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 2/12/2025 "Great pool of users; highly responsive team; thoughtful UI" 5/5 What do you like best about User Interviews? It's hard not to list too many things. First and foremost, they have a great pool of users to pull from, which is the most imoprtant piece here. Secondly, they've built a thoughtful product and UI that makes it easy to source, screen, and schedule those folks. And finally, they're team is highly, highly responsive, which makes the world of difference to me, especially when I'm trying to move quickly. Review collected by and hosted on G2.com. What do you dislike about User Interviews? Only real knock -- and this isn't really UI -- is sometimes interviews will cancel last minute, which can be frustrating. I'm not sure what theyt do to discourage that / make sure those folks don't continue that pattern of behavior with others. That being said, this isn't the majority of my interviews. Definitely a minority. Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? Evauating customer pain points, PMF, and sourcing trial users. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![PLUG M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PLUG M.") PM PLUG M. Program Support Apprentice Small-Business (50 or fewer emp.) 9/10/2025 Guest users or non-business users of the software, not included in G2 scores. "Easy to use service for quick and effective surveys" 4/5 What do you like best about User Interviews? Streamlined easy process to complete survey with verification Review collected by and hosted on G2.com. What do you dislike about User Interviews? Not always formatted correctly on multiple choice answers Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? Allowing me the user to take part in multiple different surveys provided by their clients Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") UF Verified User in Facilities Services Enterprise (\> 1000 emp.) 2/10/2025 "Helps make recruiting and managing users easier" 4.5/5 What do you like best about User Interviews? Creating, curating, and managing our own panel of users. Review collected by and hosted on G2.com. What do you dislike about User Interviews? While the UI has been updated and revised, there are some nagging things. For example, when I select "show my projects only\*, it'd be nice if that was not required every time I login. Also, there are popups (like asking if I need help or want to chat) - and those cover a button I need to click or otherwise are in the way. Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? Faster and easier management of users for UX research activities. Review collected by and hosted on G2.com. Show More 5/27/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 6/30/2025 "Great user base of respondents" 3.5/5 What do you like best about User Interviews? It has easy and user friendly UI and the large, diverse user base, which makes finding and scheduling relevant participants quick and efficient. Review collected by and hosted on G2.com. What do you dislike about User Interviews? It has relatively high pricing and some recruiting restrictions, especially for certain demographics which is not ideal for some research needs Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? Main goal is reaching external respondents outside of our own app. User Interviews is good at making this process quick and efficient Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Daniel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel B.") DB Daniel B. SVP Research & Innovation Small-Business (50 or fewer emp.) 11/6/2024 "Fast, Global, and Precision-Driven Recruitment" 5/5 What do you like best about User Interviews? User Interviews is a powerhouse for quick, efficient recruiting. I love how easy it is to find quality participants fast, with a global reach that’s hard to beat. The platform’s filtering capabilities are excellent, allowing me to narrow down on specific demographics or preferences with precision. Plus, the cost-saving packages make it an affordable choice for consistent research needs. Review collected by and hosted on G2.com. What do you dislike about User Interviews? I find it frustrating that video previews of participants aren’t available without upgrading to a more expensive plan, which feels limiting. Also, scheduling could be smoother—there’s no direct integration with Calendly, making coordination more tedious than it needs to be. Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? This is an outstanding tool for reaching a wide variety of potential participants across regions. It is easy to use and makes consumer research fast and pain free. We utilize it for qualitative research recruiting, the ability to design custom screening criteria is fantastic. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") GM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 9/12/2025 Guest users or non-business users of the software, not included in G2 scores. "Easy to use and customer support team assistance" 5/5 What do you like best about User Interviews? Easy to use and customer support team assistance Review collected by and hosted on G2.com. What do you dislike about User Interviews? Nothing to note about disliking, platform is easily navigated Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? Easy to use and customer support team assistance Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TL tiffany l. Principal Product Designer Mid-Market (51-1000 emp.) 10/11/2024 "A great tool for streamlining research recruitment :)" 4.5/5 What do you like best about User Interviews? User Interviews makes it incredibly easy to find the right candidates for my research. I particularly love the templates feature, as I often conduct similar types of research and this saves me time. Inviting team members is also a breeze, making collaboration seamless. Overall, it's the best tool I've come across for my recruitment and research needs. Review collected by and hosted on G2.com. What do you dislike about User Interviews? The only issue I've encountered is that certain project settings were changed without my knowledge, which affected my recruiting criteria. I'm unsure if this was due to user error or an external adjustment, but it expanded my search criteria and locked me out of fixing it easily. I had to either recreate the project from scratch or spend extra time filtering out candidates that weren't relevant. This was frustrating, but it's been my only negative experience with the platform. Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? User Interviews is solving the challenge of quickly finding high-quality participants for user research. It helps streamline the recruitment process by providing a vast pool of candidates and allowing me to set up repeatable research templates, which saves significant time. This tool benefits me by reducing the manual effort involved in sourcing participants and ensuring that I can maintain consistency across similar research projects. It also simplifies team collaboration, making it easier for my team to stay aligned on recruitment and research tasks. Ultimately, it's making my research process more efficient and effective. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kelsey T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelsey T.") KT Kelsey T. Lead Product Researcher Mid-Market (51-1000 emp.) 2/11/2025 "Makes it easier to find professional participants" 5/5 What do you like best about User Interviews? I love how easy it is to find participants that are otherwise hard to access. We need to recruit professionals with lots of experience, which can be difficult to do! The customer support team is also really helpful when we need a special request :) Review collected by and hosted on G2.com. What do you dislike about User Interviews? Finding people at c-suite level is difficult (but not impossible on User Interviews), so if I had one wish, it would be for folk in executive teams to sign up! Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? Being able to access professionals in the niche subject domain our software is for Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing") UP Verified User in Publishing Enterprise (\> 1000 emp.) 2/17/2025 "Time-saving, easy to use, and stable app for UX researchers" 4.5/5 What do you like best about User Interviews? User Interviews makes the research process very efficient. It's easy to use, the site is very stable, has the features that we need for most research projects. It allows access to an external panel as well which is helpful when our own panel does not suffice. It works well with calendar integrations. Customer support is super helpful and responsive. Review collected by and hosted on G2.com. What do you dislike about User Interviews? For diary studies, it does not offer enough options so have to use workarounds which is challenging. Would be nice if some UI elements could be customised per user, as opposed to per account Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? User Interviews offers a central hub to complete all logistics steps such as recruiting, scheduling, and paying participants. This was done before through several excel sheets, amazon gift cards, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design") CD Verified User in Design Small-Business (50 or fewer emp.) 5/2/2025 "User Interviews makes managing a project a breeze" 4.5/5 What do you like best about User Interviews? I was able to manage both my qualitative and quantitative studies easily using the Research Hub. I was able to get the incentive to the participants almost immediately after they completed their interview. They are very customer focused and their reps are always very helpful. Review collected by and hosted on G2.com. What do you dislike about User Interviews? I wish there was a way to contact Support other than through email. You have to wait for a response when sometimes you have a pressing issue that needs immediate resolution. Review collected by and hosted on G2.com. What problems is User Interviews solving and how is that benefiting you? Enables me to manage my projects through one dashboard. Review collected by and hosted on G2.com. 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