Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Easy to Use, Excellent Customer Service"
4.5/5
What do you like best about Plane?

I use Plane to receive payments for work for an American company and I find it very easy to register the data. I also really like the customer service, which is great. I also signed the company's contract and did all the onboarding within the system. My part as a user was simple. Review collected by and hosted on G2.com.

What do you dislike about Plane?

The access to the area for changing bank details was a bit difficult to find. Review collected by and hosted on G2.com.

JW
Jake W.
"Great Interface, Helpful Support with International Connectivity"
4/5
What do you like best about Plane?

I find Plane's customer support very helpful, and the user interface of the website is pretty easy to manage and deal with. The initial setup was also very easy and took me less than five minutes to enter all my details and have my bank account set up. Review collected by and hosted on G2.com.

What do you dislike about Plane?

I had two small issues. One of them was regarding my bank account details; I didn't realize that I had entered them wrong because there was no confirmation. Also, I didn't receive any emails about the rejection of my payment on the first attempt, which is kind of annoying. So, I had to directly go to customer support to get help. Also, because I live in the UK, customer support doesn't work at all times for me, so I sort of have to wait for American hours to receive customer support. Review collected by and hosted on G2.com.

Jack .
J
Jack .
Small-Business (50 or fewer emp.)
"Lightning-Fast Payments and Secure Storage"
5/5
What do you like best about Plane?

I appreciate how quickly everything is dealt with on Plane. My most recent payment was sent at 23:55 GMT, and by the next morning at 10:51 GMT, the money was already in my bank account. Everything is stored safely and recorded, which makes tax filing much easier. It's also easy to navigate and access for accounting, eliminating the need to store data in an Excel sheet or manage it with third parties. Plus, when I need to contact support, I'm not met with AI trying to resolve the problem, which is something every consumer dislikes. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Plane?

Nothing! Review collected by and hosted on G2.com.

Andrea Z.
AZ
Andrea Z.
Small-Business (50 or fewer emp.)
"Straightforward Payment Solution with Room for Improvement"
3/5
What do you like best about Plane?

I like how Plane is very straightforward. You fill out the onboarding forms, and you receive your first payment directly from your client. I also found the initial setup to be very easy. Review collected by and hosted on G2.com.

What do you dislike about Plane?

Plane could improve by including payment periods to have better invoices. As of right now, they do not include payment periods, so it becomes a struggle to track specific payments from a client and make sure everything has been paid accordingly. Review collected by and hosted on G2.com.

Diego Alejandro S.
DS
Diego Alejandro S.
Customer Support Representative
Restaurants
Small-Business (50 or fewer emp.)
"Great Interface and Reliability, but Processing Times Could Be Faster"
4.5/5
What do you like best about Plane?

What I value most about Plane is how seamless, transparent, and user-friendly the entire experience is — especially for remote employees. The platform brings clarity and organization to what can often be a complicated part of international employment: payments, contracts, and compliance. Everything from viewing pay slips, understanding payment schedules, and managing documents is clearly laid out and easy to access.

I also appreciate how Plane emphasizes reliability and communication. Notifications about upcoming payments, clear breakdowns of each transaction, and the ability to track processing stages in real time give a strong sense of confidence and control. It helps reduce uncertainty and builds trust between the employee and the company.

Lastly, the design and interface feel modern and well-thought-out. It’s not just functional — it feels like it was built with the end user in mind. In short, what I like best about Plane is that it combines transparency, simplicity, and professionalism in a way that makes the entire payroll and employment process smooth and stress-free. Review collected by and hosted on G2.com.

What do you dislike about Plane?

Overall, I think Plane is a great platform, but one area that could be improved is the payment processing timelines. Sometimes, there’s a noticeable gap between the date payments are initiated and when the funds actually arrive in the bank account. While I understand that this can depend on banking networks and international transfers, it can still cause some uncertainty when trying to plan personal finances.

Another aspect that could be enhanced is real-time payment tracking or clearer status updates during the “processing” phase. Having more visibility into where the payment stands — for example, when it’s been sent, cleared, or pending bank confirmation — would make the experience even more reassuring.

Aside from that, I think the platform itself is intuitive and well-designed; these points are more about improving efficiency and transparency in the last step of the payment process rather than major issues. Review collected by and hosted on G2.com.

Bruno B.
BB
Bruno B.
Mid-Market (51-1000 emp.)
"Effortless Payment Management with Seamless Interface"
5/5
What do you like best about Plane?

I like how Plane always works well and makes everything easy to handle. The interface is very easy, and Plane always achieves the payment schedules and handles my exchange issues very well. It's super easy to set up and very cool. The interface and scheduling features are particularly helpful, and everything is done very well. Review collected by and hosted on G2.com.

What do you dislike about Plane?

I believe that Plane can improve its dashboard to better show information about payments and history. Review collected by and hosted on G2.com.

Cristian S.
CS
Cristian S.
Regional Support Specialist
Small-Business (50 or fewer emp.)
"Effortless Payments with Room for Improvement"
3.5/5
What do you like best about Plane?

I think what I like the most about Plane is that I don't have to do nothing at all. I just get my money. I also found the initial setup of Plane to be very easy, honestly. Review collected by and hosted on G2.com.

What do you dislike about Plane?

The exchange rate could be better, honestly. The rate between the dollar and the Colombian peso is a bit low right now, and Plane pays even lower than that. So I don't like that. Review collected by and hosted on G2.com.

Mike T.
MT
Mike T.
Mentor
"Streamlined Payments, Zero Hassle"
5/5
What do you like best about Plane?

I love Plane's super user-friendly UI and the reliability with payments, which means I never have issues receiving them. As an independent contractor, it's crucial for me to know that my payments will come on time and in my local currency, which really helps me focus on my work without the added stress of chasing payments. It also takes away the anxiety related to managing cash flow. The setup was incredibly easy, literally taking just a couple of minutes to get set up with my client's HR department. Review collected by and hosted on G2.com.

What do you dislike about Plane?

A mobile app would be nice. Review collected by and hosted on G2.com.

JYOTI S.
JS
JYOTI S.
Executive Finance Account
Mid-Market (51-1000 emp.)
"Smooth Onboarding with Fast Support"
5/5
What do you like best about Plane?

I really appreciated Plane's easy and satisfying onboarding process and the professional, helpful, and well-organized team. They provided clear directions at every stage, making the process simple and easy to comprehend. I liked the fast replies and quick responses from the team. I found their step-by-step procedure with proper guidance via email very helpful. The initial setup was easy, with an easy sign-up and easy interface, which made the experience smooth without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Plane?

Nothing Review collected by and hosted on G2.com.

Sabrina T.
ST
Sabrina T.
"Effortless International Payments with Reliable Speed"
5/5
What do you like best about Plane?

I like the speed and reliability of transfers with Plane, it makes international payments easy and stress-free. It offers good exchange rates and is faster than most banks, which is great. Plane eliminates high banking fees, and the initial setup was very easy, just a few clicks after sharing my banking details and identification. This service is really a game changer in terms of international payments. Review collected by and hosted on G2.com.

What do you dislike about Plane?

Plane is already excellent but I would suggest real-time tracking options during the payment process. It would allow me to monitor my payouts step-by-step to eliminate uncertainty in the 2-3 business days it takes to receive the funds. Review collected by and hosted on G2.com.