Nico F.
NF
Nico F.
CEO
Small-Business (50 or fewer emp.)
"Best iPaaS for startups"
5/5
What do you like best about Paragon?

Paragon is cheap, easy to use, and reliable -- everything a startup wants in an iPaaS solution. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Downside of using Paragon is not having as much QC on integrations for customers. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Paragon makes integrating with other services such as slack a breeze"
5/5
What do you like best about Paragon?

I like how it is straight forward to integrate with the users' favorite apps. The documentation is straight forward and you can have a working app in a few hours. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

I have not found any issues while using paragon Review collected by and hosted on G2.com.

JM
Jozef M.
Head of Software Development
Mid-Market (51-1000 emp.)
"Make integrations seamless."
5/5
What do you like best about Paragon?

Paragon makes the integration process with 3-rd party SaaS convenient and straightforward. Integrations can be implemented programmatically via API or by using graphical workflows, and particularly the graphical workflows are exceptionally easy to set up and maintain. The platform is flexible enough to make integrations tailored exactly to customers' needs. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Paragon is an evolving platform with new functionalities being added along the way, so some new features require initial testing. Nevertheless, the Paragon support team is terrific and always ready to fix whatever is needed to achieve customer satisfaction. Review collected by and hosted on G2.com.

Response from Brian Yam of Paragon

Thanks for the feedback! We are definitely evolving quickly, and are glad to have you and the rest of the team at Mitto on the journey with us!

Armaan M.
AM
Armaan M.
Co-Founder
Small-Business (50 or fewer emp.)
"Great product! Really accelerated our development"
5/5
What do you like best about Paragon?

The product was super easy to integrate which helped speed up our development process. The paragon team are also very supportive and always there for any guidance. Our customers are now able to access far more integrations then they would have otherwise! Review collected by and hosted on G2.com.

What do you dislike about Paragon?

There is nothing I dislike about the product or service. Our experience so far has been great. Review collected by and hosted on G2.com.

Response from Brian Yam of Paragon

Thanks for the feedback Armaan! Glad to be supporting Odore's native integration strategy!

Adam J.
AJ
Adam J.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"Integrations implemented in a fraction of the time"
4.5/5
What do you like best about Paragon?

Paragon shines with its technical and customer support. The team was exceedingly knowledgeable about the product and common use cases. They spent time understanding my requirements, gave me space to explore on my own, and responded to my ad hoc questions with urgency. We made a feature request, and Paragon responded quickly with a timeline they achieved.

The product works well. The workflow builder makes building and testing new integrations easy. We shipped three integrations in a very condensed timeframe with Paragon's product and support.

They met our security requirements and made our security review simple. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

I want more pricing options from which to choose. Specifically, more usage-based pricing would help me know I am getting a good ROI. Review collected by and hosted on G2.com.

Response from Brian Yam of Paragon

Thanks Adam! Glad that we've been able to support you and your team throughout the integration development process, and I will share the feedback around pricing with the team!

Kevin Q.
KQ
Kevin Q.
Director of Information Security
Small-Business (50 or fewer emp.)
"One of the fastest ways to build Salesforce integration for your SaaS app."
5/5
What do you like best about Paragon?

We are using Paragon's Salesforce integration for our app at the moment and it has been a big time saver. They even added support for sandbox environments when we requested it. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

It is still a fairly new product so there are occasionally bugs which are expected, but the team is quite quick to respond. I would like to see more customization options for the integration dialog box in the future. Review collected by and hosted on G2.com.

Response from Brian Yam of Paragon

Thanks Kevin! Glad to be supporting Safebase's growth (congrats on the Series A!), and providing more flexibility with the Connect Portal config module is coming soon on our roadmap!

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Top-notch developer-focused integrations platform"
4.5/5
What do you like best about Paragon?

Both my engineering team and I love Paragon and its focus on developers as it builds out an amazing integrations platform. The SDK and documentation are top-notch which makes it phenomenal to work with and the team is super responsive. After having tried a ton of a number of different integration platforms as well as having built systems in-house, we've landed on Paragon and we haven't looked back. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

The team is still working on adding a ton of new integrations so it may not have the "thousands of integrations" that other players in the space claim to have yet, but it's only a matter of time. Review collected by and hosted on G2.com.

Response from Brian Yam of Paragon

Thanks for the review! Glad that our focus on providing the best developer experience has translated in a great experience for your team, and ramping up our integration catalog is definitely a priority for us this year!

Garrett H.
GH
Garrett H.
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Great product, amazing service, exactly what we needed."
5/5
What do you like best about Paragon?

We have improved the quality of our integrations while lowering the total time for development needs significantly by using Paragon's service. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

At first, we were limited by the integrations we could do, but now we can integrate into anything using Paragon. Review collected by and hosted on G2.com.

Response from Brian Yam of Paragon

Thanks for the review Garrett! Glad to hear that our Custom Integration Builder has solved the initial limitations around the integration catalog!

Nate J.
NJ
Nate J.
Head of Innovation
Small-Business (50 or fewer emp.)
"Paragon is great"
4.5/5
What do you like best about Paragon?

The simplicity of the API and SDKs are great. And they're speed to release new integrations is helpful. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Would like to continue to see additional endpoints supported through the existing integrations Review collected by and hosted on G2.com.

Response from Brian Yam of Paragon

Thanks for the feedback Nate! Glad to be working with your team and we'll continue to work on adding new actions to our existing integrations over time!

Verified User in Computer Software
IC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great partner to have!"
5/5
What do you like best about Paragon?

The people! Brandon and Ishmael are great and super collaborative. The ease of use and options - both scripting and UI based. Compliance and response time were great. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Would love to see more integrations on the platform, faster. Some issues with API payloads etc on the on-prem version. Have more integrations with popular enterprise applications. Review collected by and hosted on G2.com.

Response from Brian Yam of Paragon

Thanks for the review and feedback! We are rapidly expanding our integration catalog, with 5 new integrations being launched this month and multiple enterprise SaaS integrations on the roadmap! I'll share the rest of the feedback with the team and don't hesitate to reach out to the team for support in the meantime!