Xiaoran Z.
XZ
Xiaoran Z.
Small-Business (50 or fewer emp.)
"Lightspeed Integrations"
5/5
What do you like best about Paragon?

Paragon is one of the only integration companies that offered product embeds for our end users (B2C):

1/ Give our end users full control over which accounts they connect to. (flexibility + control)

2/ Reduced engineering efforts by months per integration. (~1-2 hours per integration since initial launch)

3/ The ops and solution teams are amazing and responsive. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

As we are B2C company, our users are very interested in consumer related integrations. I appreciate that it is not entirely the focus of Paragon as they serve mostly B2B customers, would love to see integrations into social platforms. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Excellent integrations, excellent flows, and the features we need"
5/5
What do you like best about Paragon?

Tons of integrations, tons of the right flows, and the flexibility we need. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Still adding some integrations we could use today, but that'll come with time. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Promising platform, but yet to see results"
3.5/5
What do you like best about Paragon?

Responsive customer service and account managers

Inuitive UI for admins and end users

Active development team

Quick and easy to connect to new services Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Monday.com integration not ready for full use

Intermittent issues with loading and accessing dashboard Review collected by and hosted on G2.com.

Ru Z.
RZ
Ru Z.
Computer Software
Small-Business (50 or fewer emp.)
"Fast implementation and intuitive user interface"
4.5/5
What do you like best about Paragon?

The product user interface is intuitive. It's pretty easy to set up new integrations Review collected by and hosted on G2.com.

What do you dislike about Paragon?

The pricing is not transparent on their website. Review collected by and hosted on G2.com.

Nathan G.
NG
Nathan G.
Director - Marketplace Product Strategy & Partnerships
Enterprise (> 1000 emp.)
"Paragon is a true partner in the App Integrations Space"
5/5
What do you like best about Paragon?

From day-one Paragon has worked with our company as a true partner rather than a traditional vendor. We have total confidence in their team, their commitment and their technology. Working with them has been an absolute pleasure, and I would recommend them unequivocally to those looking for a modern iPaaS provider. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

The team is young, but I see this potential negative as a positive...Everyone is hard-working and extremely bright. They've created a team of all-stars, and working with them is a pleasure. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Helpful for setting up integrations"
4/5
What do you like best about Paragon?

The auth flows are simple to setup for most integrations. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Manually creating workflows for out use cases are tedious. Review collected by and hosted on G2.com.

SG
Sudeep Rao G.
SPS Associate Advisor
Consumer Services
Enterprise (> 1000 emp.)
"The ease with the Paragon"
5/5
What do you like best about Paragon?

Paragon offers a seamless experience and the best part of it is the one-click feature which enables everything.It also involves modern API and testing features. The ease of implementation and frequency of use enbles the users with a seamless experience. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

With Paragon it's always that room for improvement and quicker integration. Customer Service and Customer Support can be improved a bit for seamless experience Review collected by and hosted on G2.com.

Raphael A.
RA
Raphael A.
Small-Business (50 or fewer emp.)
"Paragon is easy & fast to implement (less than 2 weeks to go live)"
4.5/5
What do you like best about Paragon?

We loved their documentation from the start, when choosing a vendor in the first place. super developer friendly, which helped speed up the sales process significantly. Within less than 2 weeks we have launched our first integrations to Slack, Hubspot and Salesforce thanks to Paragon Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Not everything in the integrations is as customizeable as if you would do it yourself. But most of the time, Paragon serves the 80/20 rule here and covers the most needed usecases for every platform integration Review collected by and hosted on G2.com.

Luca M.
LM
Luca M.
Small-Business (50 or fewer emp.)
"A way to abstract away a good deal of junk"
4/5
What do you like best about Paragon?

All the OAuth2 stuff when integrating with another platform, they deal with it. You get their SDK inside your app, a simple callback, popup comes up, user gives the permissions, you're ready to talk with the external platform. You get to spare yourself a good deal of headaches Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Well, the error messages are not always helpful (or at least they didn't use to be, it's been months since I had to integrate Paragon in my product). Also I didn't find a straightforward way to check whether an integration is active. But all in all, good product. Review collected by and hosted on G2.com.

Response from Brian Yam of Paragon

Hi Luca,

Thank you for the feedback Luca! Error abstractions has been a huge focus for us over the last 6 months, and we are continuing to make improvements to help our users understand exactly what issues may be occurring whether it be due to 3rd party API outages or if your end-user has disconnected their account.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy to navigate UX perfect for someone non technical"
4/5
What do you like best about Paragon?

The speed to integration, required only a little input form my devleopers to set up and maintain. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

The time zone, being based on the west coast the work on pacific time and im GMT. Review collected by and hosted on G2.com.