Laura C.
LC
Laura C.
VP of Customer Success
Mid-Market (51-1000 emp.)
"Great way to support integrations"
5/5
What do you like best about Paragon?

Great way to support many integrations with little engineering effort, which helps us deliver a better customer experience Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Sometimes we've run into bugs where the integration doesn't work as expected Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Neat documentation and great support"
4.5/5
What do you like best about Paragon?

The paragon sdk documentation covers all the use cases and if anything is still confusing, the paragon support team is always helpful for resolving any query on time, which helps us meet our deadlines. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Nothing that i can think of till now. Everything seems fine. Review collected by and hosted on G2.com.

Ryan H.
RH
Ryan H.
COO
Small-Business (50 or fewer emp.)
"Great product and team"
5/5
What do you like best about Paragon?

The ability to connect with other data sources has been vital for us and our team. The Paragon team is also incredible. Great people and very responsive. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

So far we haven't run into any issues. We'll continue to need connections to other data sources so we're hoping their library continues to grow. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Pretty confusing dashboard for our usecase"
2/5
What do you like best about Paragon?

Is able to solve the problem that we need which is not directly integrate with crm providers Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Pretty confusing experience setup, not intuitive on how to debug, learning curve quite steep, have found significant bugs in the app Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Building multiple integrations quickly has never been easier"
5/5
What do you like best about Paragon?

The easy of creating new custom integrations and the task history UI for debugging! Review collected by and hosted on G2.com.

What do you dislike about Paragon?

There are some edge cases with the integrations that can be tricky but the team is super responsive. Review collected by and hosted on G2.com.

Griff B.
GB
Griff B.
VP of Engineering
Small-Business (50 or fewer emp.)
"Critical infrastructure without the hassle of self hosting"
4.5/5
What do you like best about Paragon?

Paragon's ease of setup, low-code integrations, and reliability have been impressive. It has removed the headaches of managing infrastructure on our end and empowers engineers of any experience level to make impactful changes.

Having worked in aggregation before, it's the unique, nitpicky per-integration tweaks that become difficult to manage. Paragon eliminates those concerns with their seamless workflow builder.

I've also been pleasantly surprised by their environment division, secret management, and core security utilities. It really makes a difference when handling customer data. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Our use case is somewhat unique as we're retrieving incredibly large amounts of data. The load can be significant, but Paragon has been excellent at collaborating with us and ensuring our tasks are as performant as possible. Our direct contact at Paragon, Jonny, has been a huge help! Review collected by and hosted on G2.com.

Gabe H.
GH
Gabe H.
Head of Engineering
Small-Business (50 or fewer emp.)
"A velocity unlock for adding integrations"
5/5
What do you like best about Paragon?

Utilizing Paragon to build out our integrations has allowed us to focus the time saved on building our product rather than the integration process. I also appreciate having a centralized place to manage all our integration workflows.

Additionally, they have been extremely responsive and helpful during the onboarding process.

We’re very glad to have partnered with Paragon for our integrations. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Nothing that they have not addressed during our onboarding or have explained how they plan to address in the future. Review collected by and hosted on G2.com.

Alex  P.
AP
Alex P.
Small-Business (50 or fewer emp.)
"Incredibly useful product and great people"
4.5/5
What do you like best about Paragon?

There’s a lot of flexibility - the product opens up a huge range of possibilities, especially with things like the function step, which enables you to insert custom code into a workflow. The people have also been tremendously helpful, always ready to dive in and find answers to any question. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

Not much really - even when I did raise an issue with the UI, this was fixed in no time at all. Review collected by and hosted on G2.com.

Chris L.
CL
Chris L.
Cofounder
Small-Business (50 or fewer emp.)
"Great platform to scale out integrations"
5/5
What do you like best about Paragon?

Paragon makes it super easy and fast for our engineering team to launch new integrations. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

While they provide common webhook triggers, not every webhook is supported. However custom webhooks seem to be on the roadmap. Review collected by and hosted on G2.com.

Dan M.
DM
Dan M.
Software Engineer
Small-Business (50 or fewer emp.)
"Paragon Is Really Simplifying Managing Multiple Integrations"
4.5/5
What do you like best about Paragon?

As a Senior Developer at Crystal who has worked extensively with Paragon, my favorite part of the tool has been the ability to blend low/no code integration management with custom coded calls to our and other apis. We maintain multiple workflows that integrate our app and api with Hubspot. Hubspot can be a little tricky and temperamental to deal with directly in terms of their api functionality and documentation, so outsourcing that effort to a well supported piece of software like Paragon has freed us up to expand and grow faster, spending less time on the tedious and mundane parts of developing our platform and more on the creative and rewarding ones. Review collected by and hosted on G2.com.

What do you dislike about Paragon?

There are certain like-to-have things which we've communicated to Paragon's customer success representatives. The ability to have one workflow trigger another directly would be nice. We've had issues backfilling data at times (after adding or editing fields). We've gotten assistance, sometimes even scripts used by Paragon devs to complete the same sort of tasks. Overall I'm very encouraged by the rate of development of the platform. Viewing and filtering the history of workflow runs could also be improved in my opinion. Review collected by and hosted on G2.com.