It offers a lot of services. I can create a Newsletter, form, push notification and so much more. I also like automation which is in "beta" for now but it works. Instead of paying a lot of money for other tools, I can easily manage a whole campaign in it. I really like automation. It's so powerful. Open, clicks, anniversary, tag, specific date etc. Review collected by and hosted on G2.com.

UX and UI could be so much better. It's super easy to navigate but it's a bit outdated. Also, it could have better analytics. The other thing is native integration. It does not offer much. I'm mainly missing and eCom integration as we have 4 online stores. We can use API but it requires a bit of coding which takes time. It's much better to have a native integration which you can easily set up and forget. Review collected by and hosted on G2.com.

As a small business owner, I manage 3 websites and having them all in one place makes it easy for my wife and I. We started using UseInbox because we had separate EDM accounts for each of our businesses and wanted to put everything in one place. Also, it is reasonably priced compared to some others we have used like MailChimp, SendInBlue, MailerLite, YMLP to name a few.

The one thing that was not a feature but more from using it is the tech support as they have been really helpful. We had issues when we changed from shared hosting to Google Workspace and they gave us custom txt records to help us migrate. Review collected by and hosted on G2.com.

No separate logins at this stage for each brand account (all mixed together) when you log in.

The website feels a little slow at times to navigate around. Review collected by and hosted on G2.com.

Inbox has almost everything you could want for your email marketing needs. Now, rather than having multiple services for sending, newsletters, automation, landing pages - it's an all-in-one suite!

And their customer service rocks, they're always updating and upgrading their services.

Highly recommended if you're looking for an email marketing service!

Oh, and their pricing is very competitive too! Review collected by and hosted on G2.com.

Honestly up to this point, there isn't much I dislike.

I'm installing it on two of my websites now, with one taking over for another (more popular) service, because Inbox has impressed me that much. Review collected by and hosted on G2.com.

Really Like How Easy It Is to Learn. I watched the 5 minute video which helped a lot. All email programs seem to have their own style, but once I understood all the basics I found it very easy to use. I really like all the templates (over 100) because I don't really enjoy making emails from scratch - which you can do and you can also upload your own html code. I also like I can send from multiple users. So far I really like the program mainly because it's pretty simple. My pet peeve with email programs is when I get lost or can't find things. So far, so good with this InBox. After several emails the open rate was close to 45%. I'm sure that may go down over time, but so far so good. Review collected by and hosted on G2.com.

I have to test each sender email to make sure that my emails don't go into spam. That may be more on our end, though. One work email works flawlessly; the other has a tendency to go into spam. But with InBOX both seemed to work which is a bonus! Review collected by and hosted on G2.com.

I come from sendy, which is software I am very comfortable with.

The only difficulty is that I always have to manually update the software and it doesn't have a block html editor.

Then the initial configuration is not the simplest.

So I'm always looking for a functional and economical alternative.

I am testing inbox and find it very convenient and am considering doing the switch.

I can do the same things, only in a much more comfortable way.

If the delivery rate is good I will keep it forever. Review collected by and hosted on G2.com.

The biggest flaw is that it is young and not as widespread as other services, so if you want to integrate into the platforms you usually use, you have to work a little, or use zapier. Review collected by and hosted on G2.com.

Inbox Apps and the Landing Page Designer and Templates that come with that. Even the newsletter builder is straightforward to use, even for a layperson.

The Contextual help throughout the application is impressive and so is the support.

We have integrated it with Woocommerce and Typeform and its super easy. Review collected by and hosted on G2.com.

Automations can be better. Though it suffices our need, we need more integrations. Team features also need improvement. Review collected by and hosted on G2.com.

Unlimited emails is the best feature which we don't need right now but gives us the comfort we have it if needed in the future as we grow our list. We are happy to stop using Mailchimp which will save us a lot of costs going forward. Review collected by and hosted on G2.com.

The UI isn't as modern as some other tools we've tested but the drag and drop editor is easy to use and smooth. Review collected by and hosted on G2.com.

Their verification tool for emails are fantastic. It an extra fee but it has helped clean up some of my old lists. The service is simplistic in a good way. Mailchimp and others can easily confuse a sales rep trying to do their own individual campaigns. Inbox can't really confuse you in making your newsletters. You wont need training, classes, or an on staff expert to understand the service. Review collected by and hosted on G2.com.

I wish I could drive down deeper into data. I love data that is the only reason why. The data they do provide is good but I would like to see all clicks on a contact not just the first url they clicked on for that campaign. Review collected by and hosted on G2.com.

Clean, intuitive interface.

Can have the same contact on multiple lists, without being charged separately for each contact. Review collected by and hosted on G2.com.

For each email you put together, you can only save by the subject line. In some cases, we are sending out multiple emails in a short campaign, it would be great to be able to also to have a separate, more intuitive internal name for each email. Review collected by and hosted on G2.com.

INBOX is a great tool overall. The UI is quite good and simple to navigate, and the analytics is comprehensive. I'm Excited about webhooks and other automation. The VERY IMPORTANT THING is that you’ll get high deliverability. I’ve tested a lot of times, and all the times my email arrived in inbox, never to spam or promotion in Gmail and least but not less you’ll find that your score in mail-tester.com is always 10/10, which is highly recommended when you’re sending email marketing. Review collected by and hosted on G2.com.

I would like to have more automation and integration features. Review collected by and hosted on G2.com.