MT
Mark T.
Owner
Small-Business (50 or fewer emp.)
"UseINBOX is a winner"
5/5
What do you like best about UseINBOX?

UseINBOX is a robust email software service. One benefit for us is that the we were able to get UseINBOX on an LTD so it is very cost effective for what we want to use it for. Inbox has a lot of functionality for its cost and rivals many of the comparable email services.

I'm not a software expert by any stretch of the imagination. UseINBOX has a very easy UI for me to use. There are step-by-step processes to create a newsletter or landing pages and an adequate level of templates. Although we switched because of price, the functionality cannot be beat as far as I'm concerned. Review collected by and hosted on G2.com.

What do you dislike about UseINBOX?

I don't have any cons currently for UseINBOX. I do always look for additional integrations but for the value that the program currently offers, that can hardly be considered a con. Review collected by and hosted on G2.com.

Paul Anton V.
PV
Paul Anton V.
Proprietor
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Effective and Easy!"
5/5
What do you like best about UseINBOX?

I tested Inbox last month along with other email marketing platforms.

While other platforms offered higher limits, Inbox was the easiest to learn. πŸ‘

Being new to this type of service, I tested as much as possible from the contact list, sender account, forms, landing pages, and newsletters.

I sent a test newsletter, and Gmail and Yahoo immediately received it. While on Outlook, it ended in the spam folder.

The newsletter creator (Inbox Brush) is easy and fun to use! There is plenty of templates and design options. And the output is beautiful, engaging Newsletters! πŸ˜ƒ

πŸ† This is a great app and will be helpful even for beginners. And Support is reliable as they answer within a few hours. ⚑ Review collected by and hosted on G2.com.

What do you dislike about UseINBOX?

Maybe the interface can be more straightforward, but I guess it's just me since I am new to Email Marketing automation. The UI/UX is actually better than the others I tested. Review collected by and hosted on G2.com.

Berin S.
BS
Berin S.
Translator
Translation and Localization
Small-Business (50 or fewer emp.)
"Great for automating emails"
5/5
What do you like best about UseINBOX?

I create email lists and automate them, the free version is enough for me right now. However, it's cheaper than a lot of services. Review collected by and hosted on G2.com.

What do you dislike about UseINBOX?

Sometimes it's a bit complicated to use, trying to figure out takes time Review collected by and hosted on G2.com.

ES
Ezi S.
Trade & Procurement Manager
International Trade and Development
Small-Business (50 or fewer emp.)
"Highly Recommended Email Marketing & Automation Platform"
5/5
What do you like best about UseINBOX?

1. The UseINBOX platform is not in its early development stages. It is a very mature product and can handle many business use cases. The UseINBOX platform allows corporate owners to maintain all their Email Marketing, Automation, Landing Pages, Analytics, and Third-Party Integrations. The best part is that you can manage multiple brands from one single account.

2. Another significant thing we love about the UseINBOX platform is that it supports the Right-to-Left (RTL) languages such as Arabic and Hebrew. It is now effortless for us to market to our global client base.

3. Behind a successful business, excellent customer service! The UseINBOX support team listeners to their customers’ feedback. We sent many questions, and all our questions were answered within 24 hrs! When it comes to customer service, I wish there were more than 5 stars to give! Please keep up this outstanding customer service! Review collected by and hosted on G2.com.

What do you dislike about UseINBOX?

Nothing we can think of for now. Even if we find something down the road, we are not worried about it because the team members behind this platform are very responsive and listen to their customers' feedback. Review collected by and hosted on G2.com.

Dr. Rafael R.
DR
Dr. Rafael R.
CEO
Small-Business (50 or fewer emp.)
"2 years of experience."
5/5
What do you like best about UseINBOX?

I think one of the most difficult features to get in a marketing tools are:

1. Deliverability and

2. Open Rate

Inbox offers you amazing deliverability and open rate. I've tested a lot of apps, but this one is amazing. Review collected by and hosted on G2.com.

What do you dislike about UseINBOX?

Sometimes some plans can be costly. But I think that it is worth the money. Review collected by and hosted on G2.com.

Wilton T.
WT
Wilton T.
Founder
Small-Business (50 or fewer emp.)
"Great for entrepreneurs with multiple businesses"
4.5/5
What do you like best about UseINBOX?

Until inbox, I had never seen an email marketing platform that allowed you to brand and send emails as different companies all under one account. This makes inbox stand out amongst its competitors. Inbox is easy to navigate with a clean interface which leads to a smooth user experience. The drag/drop editor is great, and they have well-designed templates to get you going. Mobile-friendly output is no issue with the HTML editor. Landing pages or signup forms are handled beautifully within Inbox. Most importantly, deliverability has been on point. You can see how your campaigns are doing by viewing the dashboard to review your stats/data quickly. Review collected by and hosted on G2.com.

What do you dislike about UseINBOX?

No team login. You have to share your creditials so team members can access your account. Review collected by and hosted on G2.com.

AP
Amarnath P.
Consultant
Small-Business (50 or fewer emp.)
"A worthy contender in the Email Marketing space"
5/5
What do you like best about UseINBOX?

Inbox is a service that caters to my small business needs and at a price point that does not pinch.

The no-code interface for me to create HTML newsletters/emails is a boon considering that being a small business we do not have an in-house tech person. I just need to spend a few minutes to spin an email for me to distribute.

I also love the fact that I can create landing pages to provide additional information to my clients on a single page and convert them from within that page. I usually had to create pages on my website to do that.

The support and development team in Inbox is constantly thinking about end-users and is coming up with user experience enhancements.

I personally love Inbox for my requirements and would not consider moving to any other platform for my email marketing needs. Review collected by and hosted on G2.com.

What do you dislike about UseINBOX?

I have found Inbox to fulfil all my requirements. Maybe I do not yet use it for advanced use cases as others do but, for now, I am completely smitten and content with Inbox. Kudos to the team! Review collected by and hosted on G2.com.

Tim P.
TP
Tim P.
Founder, Director
Small-Business (50 or fewer emp.)
"A cost effective alternative for Mailchimp with an excellent rich email editor"
4.5/5
What do you like best about UseINBOX?

- When we looked at INBOX, it was because we were nudging limits on Mailchimp and though it's a great tool, it's also an expensive one. The path from free to paid is a steep one - INBOX was $22, Mailchimp $85 for 2,500 contacts at time of writing.

- INBOX is pretty powerful, and we don't need much in the way of heavy automation, though that's there if you need it.

- For me personally, it's good to be able to work with multiple domains.

- Like Mailchimp, the limits are based on the number of emails you hold, but with no sending limits. If you communicate a lot, then it's a better option.

- Set up was simple, and especially good in terms of DKIM, SPF etc.

- I like the HTML editor way more than others I've used, including Mailchimp and Sendy.

- I only contacted support the one time, but they were back to me pretty quickly.

- I like the reports they generate. Review collected by and hosted on G2.com.

What do you dislike about UseINBOX?

There were bugs early on which I found workarounds for, they may now be sorted:

- There was a bug importing data into custom fields where that field is empty - I just put a blank space in which resolved the import issue but I expect it's now fixed.

- Notification emails and general "it's now been sent" type messaging isn't great. With Mailchimp it's way clearer what's happening and when.

- They took a while to approve my first mail - so plan for this.

- It doesn't support tagging (in the Mailchimp sense of tagging). Nor do most other Mailchimp competitors, though.

- If you have bigger lists but small email volumes overall, there may be other cost-effective alternatives out there like SendInBlue. Review collected by and hosted on G2.com.

Lex N.
LN
Lex N.
Senior Director of Communications & Technology
Small-Business (50 or fewer emp.)
"Excellent value for email marketing solution"
5/5
What do you like best about UseINBOX?

You get a great bang for the buck for your email marketing dollars. I highly recommend Inbox for a company that needs a smart and affordable solution to their email marketing. Our team was looking for an easy-to-use, reliable email marketing software and we couldn't be happier with what we found. I love how it's automated, user-friendly, and the rates are great. Inbox is the best thing out there right now! Review collected by and hosted on G2.com.

What do you dislike about UseINBOX?

The platform needs to add more integrations, such as Konnectzit. It would be great if they continue adding more email design templates. Review collected by and hosted on G2.com.

AS
Aditya S.
Proprietor
Small-Business (50 or fewer emp.)
"Email marketing made easy and simple!"
4/5
What do you like best about UseINBOX?

This is one of the email platforms I use daily, it is super easy and simple to use. It has all the features you would ever need for your email marketing campaigns. What I like about it is simplicity, UX is thoughtfully placed and intuitive. The other thing I like is automations, which help me with automating my email strategy and makes my life so much easier! There are quite a few options available for Triggers and Actions, like if someone joins the list do the following, etc. Makes it very easy for me to manage my user emails and keep them updated. Also, detailed analytics give me a good overall picture of how my campaigns are going and if there are areas that need my attention. It is my goto platform for email campaigns. Review collected by and hosted on G2.com.

What do you dislike about UseINBOX?

One thing that I dislike is the Form builder, needs improvement in that area. UI has some room for improvement as it seems a bit dated and hard to setup. Other than that, no complains. Review collected by and hosted on G2.com.