Easy to use when organising and collating feedback from multiple channels Review collected by and hosted on G2.com.

Excessive feedback without proper analysis can lead to having too much information- user intervention required Review collected by and hosted on G2.com.

User friendly application with ease of understandable sentences Review collected by and hosted on G2.com.

User interface , design, template used to create every page of application Review collected by and hosted on G2.com.

It is an on-demand service for capturing, managing and reporting on complaints and feedback across your entire business network. Review collected by and hosted on G2.com.

There is a scope to improve UI as presently it is not that great. Review collected by and hosted on G2.com.

It give us a freedom to give feedback on every topic where we need to rectify or sort out Review collected by and hosted on G2.com.

Nothing from my side to hate this.. and amazing quality of support from back end team so no issues at all Review collected by and hosted on G2.com.

The best part of UsefulFeedback is that it prevents problems and reduces complaints. Since it is on the cloud, it is highly scalable, can be accessed from anywhere. It also enhances the customer experience. Review collected by and hosted on G2.com.

There is no direct link for a demo, but you can schedule one. The price is also not written anywhere, so you may not know how much it costs. You cannot download and host it on your server. Review collected by and hosted on G2.com.

The accessibility and how easy it is to get my opinions out there. The feedback from others you are serving is very important and UsefulFeedback is so simple yet very helpful compared to its competitors. Review collected by and hosted on G2.com.

Nothing so far. Except sometimes the app will take a little longer than usual to load. This could be a user defect though. It is perfect other than that! Very, very helpful to our school. Review collected by and hosted on G2.com.

I like the modern interface and it's user friendly aspect. It's easy to train new teammates on how to use it when onboarding. Review collected by and hosted on G2.com.

Many recipients say it looks like spam communications and or goes to junk folder Review collected by and hosted on G2.com.

An easy to use software for clients and customers where we can access it easily. It helped us improve our communication with clients complaints and also hassle free and straight to the point program Review collected by and hosted on G2.com.

Maybe this app is not that friendly in terms of prices. Review collected by and hosted on G2.com.

The ability to capture all feedback within your network. Review collected by and hosted on G2.com.

Although is has a free trial, pricing may be a little high. Review collected by and hosted on G2.com.

they're cloud based and has an AI learn from current complaints Review collected by and hosted on G2.com.

the mobile app sometimes doesn't work properly Review collected by and hosted on G2.com.