UsefulFeedback is a great tool for gathering and managing customer feedback. It’s simple to use, helps us stay organized, and makes it easy to act on what our customers are saying. Highly recommend for any business wanting to improve their services! Review collected by and hosted on G2.com.

Streamline the feedback analysis process for quicker insights and action. Review collected by and hosted on G2.com.

With UsefulFeedback! we have been able to effectively simplify some of the challenges of receiving and handling customer feedback particularly complaints. The software provides a gateway that the store employees can use to submit problems and track their progress. Review collected by and hosted on G2.com.

I noticed that UsefulFeedback! does not allow for much variation concerning the complaint categories. The current options do not suitably classify problems concerning the availability of products or long waiting time at the cash register. Review collected by and hosted on G2.com.

its flexibility, that allows us businesses to tailor workflows to our specific needs, how it integrates well with email software and has strong management features that help improve response times and track improvements Review collected by and hosted on G2.com.

high costs, which can be prohibited for small businesses, lack of API, limitated language and it needs an annualy payment, doesnt allow it to be per month. Review collected by and hosted on G2.com.

It offers an integrated map that shows the origin of complaints, which is a unique feature not commonly found in other software. Review collected by and hosted on G2.com.

The extensive customization options can feel overwhelming for new users, requiring a steeper learning curve. Review collected by and hosted on G2.com.

Feedback make better product and user experience Review collected by and hosted on G2.com.

i thing need feedback after 15 to 30 days for every product for better run Review collected by and hosted on G2.com.

It focuses on providing feedback which is more practical, clear and specific.Feedbacks provided are align to the goals. Review collected by and hosted on G2.com.

It lacks follow up mechanism.Without having any follow up or tracking feedback might not lead to improvements. Also somewhat I feel that feedback process is time consuming it can be cut shortened for encouraging the user. Review collected by and hosted on G2.com.

We can understand the customer and client and make improve according to it. Easy to use. Implemented into our project.Good customer service and support. Integration is easy. Frequency of use is about 2-3 times a week. Features are to modify select and understand the user feedback. Review collected by and hosted on G2.com.

Sometimes it may give information about different issues in different problems. Review collected by and hosted on G2.com.

Useful feedback will support in all aspect and ease of use. It rise the frequency of use.And guide whenever needed. We can get to know all the number of features. One main thing to acknowledge is ease of impleentation and ease of integration. Without customer support user cannot use this. Review collected by and hosted on G2.com.

nothing like that, but some it will take sometime to understand. Review collected by and hosted on G2.com.

Recently my client need a site that helps to improve customer service and after searching so many sites I found useful feedback they are very good easy to implement and integration and also they provide number of features which help to get good results also they provide good customer support and we use this services frequently... Review collected by and hosted on G2.com.

Right now I didn't find any negative thing.. Review collected by and hosted on G2.com.

The fact that it is very easy to share a review on and also one can access it from anywhere make it cool. Review collected by and hosted on G2.com.

There isn't anything I would personally say I dislike about UsefulFeedback, the interphase and everything was great! Review collected by and hosted on G2.com.