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BF

Ben F.

Chief Technologist - We help Attorneys, Doctors, Construction and Financial Service Firms

Small-Business (50 or fewer emp.)

8/19/2024

"Easiest to setup , good training, good reporting"

4.5/5

What do you like best about usecure?

365/gsuite integration using application to send instead of whitelisting IP's/domains etc

The ability to pull users from either is great and means hands-off for us

The auto-learn, and auto-phish are another easy hands-off, but also we like all the different languages.

We are in an international location and having all the training in many languages while is a small number, it makes it easier for our clients who prefer their first language Review collected by and hosted on G2.com.

What do you dislike about usecure?

Sometimes setting up the initial phish campaigns takes a little time, but once you do the templates it's easy. None of the phishing attempts are 'exact' replicas (probably copyright etc) but we edit them to make them more realistic and then can reuse them across all tenants Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

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Hi Ben, thank you for sharing your positive experience of our Message Injection feature, Microsoft 365 / Google Workspace sync feature and our automated multi-language training. We appreciate your feedback on setting up initial phishing simulation campaigns, we'll bear this in mind for future improvements to the admin user experience and it's so great to hear that the training has led to an increase in end users identifying bad emails and links!

- Anna

MC

Michael C.

IT Support analyst

Mid-Market (51-1000 emp.)

1/28/2025

"Easy to manage training facility with extras"

5/5

What do you like best about usecure?

Usecure is easy to administer. Enrollment is quick and easy. There are handy reports to keep track of Users progress.

We'll also be looking to uBreach soon. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Nothing. Usecure keeps growing and new features are added. We now use Usecure to deliver our company policies to staff. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Hi Michael, thank you for your fantastic review! We're thrilled to hear you find usecure easy to administer and that the reporting features are helpful for tracking user progress. We're also excited you're considering uBreach! It's great to know usecure is helping you identify knowledge gaps and deliver relevant training. We appreciate your feedback and are committed to continuing to add valuable features.

AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

10/24/2024

"Cyberto is a Legend!"

5/5

What do you like best about usecure?

The training courses are really good and my staff all loved beating Cyberto during the tests. The content is delivered in a way that all staff can understand, it is original, isnt boring and gets the message across.

The phishing tests are also great and do test the users ability to catch out a scam email.

Best thing about both is you can sync your o365 tenant and new people are auto created and enrolled on a training course and also put forward for phishing tests. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The phishing courses sent out were all the same to every member of staff and the range of domain names used to send the emails wasnt vast enough. It would be better if different phishing tests were sent out to the staff and not the exact same. This causes staff to tell others that the email was a training email. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Hi there, thank you for the great review! We're glad to hear your staff enjoyed the training courses and had fun with Cyberto. It’s great that the content is engaging and that our auto-enrollment feature has made things easier for you!

We also appreciate your feedback regarding the phishing tests. We understand that variety is key to keeping things interesting, and we’ll definitely take your suggestion about diversifying the email domains into consideration for future updates.

If you have any more suggestions or need assistance, feel free to reach out. Thanks again for being a part of the usecure community!

- Kerryn

CS

Corey S.

Senior Data Privacy and Security Analyst

Small-Business (50 or fewer emp.)

8/6/2024

"Usecure is a well supported, and quality built-for-MSP platform like no other we've found!"

4.5/5

What do you like best about usecure?

Being MSP focused, the amount of attention and effort put into providing resources like marketing and sales collateral was perhaps the best part of getting started. We were able to create a library of resources based on Usecures templates in hours and days rather than weeks and months. This allowed us to started selling quickly and easily. The features of the platform are well thought out and the onboarding process is incredbily well streamline, making implementation an absolute breeze. The automation features are also some of the best I've seen in a platform like this, meaning the administration time is absolutley minimal. Support has been incredibly repsonsive and helpful! Review collected by and hosted on G2.com.

What do you dislike about usecure?

Currently, the landing page domains and some of the tracking/measurement tools built into emails are less reliable than I would ideally like to see. While I have yet to have any issues with clients, it is noted in the tool that many domains may get caught by basic browser detections and blocked, making testing ineffective. Bitdefender as tends to block much of the provided domains and tracking metrics, so configuring AV whitelists as part of your client configurations should be considered during onboarding. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

Usecure has allowed us to provide services to our clients that would either be cost prohibitive or impossible to otherwise provide. The functionality that Usecure provides is perfectly complimentary to our own, giving us a way to maintain consistent top of mind with our clients, as well as provide inexpensive and high quality service that our clients actually need. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

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Thank you for sharing your experience with us Corey! We're so pleased to hear that you found our MSP-focused resources and onboarding process helpful in quickly getting started and that usecure has been beneficial in providing cost-effective and high-quality services to your clients.

We appreciate your valuable feedback on configuring AV whitelists as part of the client configurations and we will take this into account for future onboarding.

- Anna

AA

Amy A.

CEO/Owner

Small-Business (50 or fewer emp.)

1/28/2025

"Great product!!!"

4.5/5

What do you like best about usecure?

Policy management is a stand out feature. Looks for active known breaches. Policy management is a great feature and value. Tests your security and users for only a few bucks. Custom phishing is great and lets you know if clients are clicking things they should not. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I do not have any dislikes yet at the moment. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Hi Amy, thank you for the fantastic review! We're thrilled you find the policy management feature so valuable, and that you're seeing the benefits of active training and phishing testing for your clients.

RG

Richard G.

Dev Ops Engineer

Small-Business (50 or fewer emp.)

8/8/2024

"A simple solution"

4/5

What do you like best about usecure?

The fact that it comes with lesson plans already created and that these get tailored to each user based on their performance. The auto-phish feature is really nice as it allows one to set up a phishing testing/training program in a few minutes. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I wish there was more information on the "users" page. Customizable columns would be nice so I can rapidly see where everyone is at in a single glance. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

This provides an essentially "pre-built" solution for training employees in security and also seeing how vulnerable they are. We have been looking for a solution for this and didn't want to have to create something from scratch. Usecure has everything ready so that I can simply enroll users and it does the rest. This gives a service that we can offer clients that requires minimal work to get rolling and provides good training and vulnerability testing. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

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Hi Richard, thanks for leaving a review. It's great to hear that usecure is solving your employee security training needs efficiently. We're thrilled to hear you are benefitting from the Gap Analysis questionnaire and the Auto-Phish feature. We appreciate your suggestion for customizable columns in the Users page and your feedback has been passed on to our product team for consideration.

- Anna

SP

Sam P.

Cyber Security Consultant

Small-Business (50 or fewer emp.)

10/24/2024

"Email security that allows you to feel confident"

4/5

What do you like best about usecure?

The platform is very user-friendly and easy to navigate around. The loading times have also been quick for me. It's very quick to enroll new customers and implement into their cyber security setup. I've also found the training topics to be vast and it keeps up with current events. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The lower level training exercises are sometimes too low level, and there could still be more information included. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Hi Sam, thanks so much for your wonderful review! It's great to hear that usecure has made security training and compliance seamless for your team. We also appreciate your feedback on the lower-level training exercises. Our team is always working to keep training relevant and effective, so we’ll definitely keep your insights in mind for future updates.

- Kerryn

AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

3/12/2025

"It's a really good service, there's a lot of training course from lots of areas."

5/5

What do you like best about usecure?

Really easy system to use, with courses sent to your email address. The admin side is great as well, as it's simple to select a course.

Also it was easy to implement, it was pretty much out of the box. Review collected by and hosted on G2.com.

What do you dislike about usecure?

There's nothing i'd say I dislike. Some of the courses can be in american language but that's a small thing Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Thanks so much for the kind words! We’re glad to hear that usecure has been easy to implement and manage, and that the course variety is hitting the mark for your team. Noted on the language-we’re always working to make content as globally accessible as possible. If you ever have content suggestions, feel free to reach out to your account manager or drop us a line!

DN

David N.

Sytems Engineer

Mid-Market (51-1000 emp.)

2/11/2025

"Simple and easy to use application"

5/5

What do you like best about usecure?

Automated videos tailored to users to ensure relevant topics are generated for that particular user. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The report about individul users. It's not easy to generate per user reports. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

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Hi David, thanks for your review! It’s great to hear that you find usecure simple to use and that the automated, tailored training is helping keep cybersecurity relevant for your team.

We appreciate your feedback on user reports. We're always looking for ways to improve, so we'll take this into account as we continue refining the platform. If you ever need help navigating reports, our support team is happy to assist!

Thanks for choosing usecure to strengthen your team’s cyber defense.

RR

Ryan R.

President

Small-Business (50 or fewer emp.)

8/23/2024

"Simple and Effective"

5/5

What do you like best about usecure?

Usecure was easy to configure and deploy. Has the features snecessary for any business to stay up to date on relevant information. The phishing simulations are easily configurable and the templates can make it even easier. They have always been easy to reach and offered plenty of support during onboarding. I have only deployed it in a Microsoft echosystem but I'd assume it's just as easy with Google. Review collected by and hosted on G2.com.

What do you dislike about usecure?

There could be more templates for phishing simulation deployments to make it even easier. Also, I wish the automatic trainings that are assigned could have a prioritization so that we can push a topic to the front without disrupting the automation. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

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Hello Ryan, thanks for your positive feedback on usecure's ease of configuration and deployment, as well as the support provided during onboarding. We understand your suggestions for more phishing simulation templates and we are currently working on creating new templates. With regards to the prioritisation of certain topics for automatic training, we'll take this into consideration for future uPhish enhancements. However for now, you can also manually enrol users in a particular course you wish to prioritise either in Users and clicking on the action items arrow, or in the uLearn course library, and selecting enrol users. I hope this helps! For any further support or feature suggestions, let us know in the messenger chat.

- Anna