AM
Ashley M.
Cyber Compliance Manager
Small-Business (50 or fewer emp.)
"uSecure Review"
5/5
What do you like best about usecure?

Coming up to 1 year of being an admin on the platform and I have not had any issues whatsoever, from prospects to customers. The platform is simple on both the admin and the user side of things and the automation is great. One of my favourite features is the reporting. The performance reports are well received by the customers who are able to digest the data easily. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I havent come across any downsides as of yet. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure
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Thank you for the fantastic review! We're thrilled to hear you've had such a positive experience with usecure over the past year, from prospecting to customer use. It's great that you find the platform simple for both admins and users, and that the reporting is so well-received. We're especially pleased to hear about the positive impact on phishing awareness and resistance – that's exactly what we aim for!

Verified User in Computer Networking
UC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
"Entertaining Videos and Easy Questions, but Some Can Be Vague"
5/5
What do you like best about usecure?

The videos are comedic enough to prevent boredom and the questions are easy enough as long as you take in the contents of the videos. Usually. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Some of the questions can be easy to misconstrue, leading to selecting the wrong answer. They may be 'gotchas', but I don't think they are. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure
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Thanks for the review! Great to hear you’re enjoying the engaging videos and straightforward training experience. We really appreciate the note about some questions feeling a bit vague, our content team is always working hard to make training as clear, relatable, and adaptable as possible.

If you’d like any support tailoring content to your team’s needs, feel free to get in touch with us or reach out to your account manager — we’d be happy to help. Thanks again for the helpful feedback!

TM
Tyler M.
System Analyst
Mid-Market (51-1000 emp.)
"Excellent Product and Excellent Customer Support"
5/5
What do you like best about usecure?

We decided to partner with USecure a couple years ago in hopes of educating our end users on the dangers of blindly clicking on email links. When we first went live with our phishing campaign we noticed we were experiencing quite a few compromised users. After about a year of running our campaign, we have noticed our compromised users have dropped significantly. Our users are also using the Report Phishing plugin for outlook to report emails outside of our campaign that may sneak through. We are extremely happy with the results. The customer support has been stellar. Review collected by and hosted on G2.com.

What do you dislike about usecure?

There isn't much I dislike about. I do wish I knew about the Auto Phish feature much sooner which has significantly reduced the amount of backend work. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure
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Hello Tyler, thanks so much for your review! We're so pleased to hear that you've had such a positive experience with our product and customer support. It's great to know that our phishing campaigns and Phish Alert plugin have been effective in improving your security awareness. We appreciate your feedback and are glad to have you as a satisfied customer!

- Anna

TM
Tim M.
IT Consultant/Director
Small-Business (50 or fewer emp.)
"Educate your Front Line Workers - Region-specific End-User Cyber Security Awareness Training"
5/5
What do you like best about usecure?

Our team love our partnership with uSecure as it provides modern, relevant and region-specific End-User Cybersecurity Aware Training.

Deploying the solution into our client's environments is seamless and only takes a few clicks, with responsive support from their team if any headaches arise during the integration. Review collected by and hosted on G2.com.

What do you dislike about usecure?

uSecure - What is there to dislike, it is an industry leading CSAT solution which has allowed our team to ensure our clients and their staff receive modern,relevant training. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure
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Hi Tim, thanks so much for the amazing review! We're thrilled to hear that our region-specific training and smooth deployment process are making a real difference for your clients. It's great to know the partnership is delivering value—and we’re always here to support you every step of the way. Appreciate you being part of the usecure community!

CD
Corey D.
President
Small-Business (50 or fewer emp.)
"Human Risk - Managed & Automated!"
5/5
What do you like best about usecure?

usecure was the only platform to allow us to truly automate everything about the ongoing use of the product, all others in this space required more manual work! Review collected by and hosted on G2.com.

What do you dislike about usecure?

origianlly there was a lack of branding for features like "upish" and "ubreach" but after a recent update we can now brand those as whatever we like. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure
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Hi Corey, thanks so much for your positive feedback. We're pleased to hear you're benefitting from the ease of automation and the value that white-labelling adds to our products to meet your branding requirements. Thanks for your review!

- Anna

Gavin L.
GL
Gavin L.
Security Team Lead
Small-Business (50 or fewer emp.)
"Easy to setup, great solution for testing security policies and users"
5/5
What do you like best about usecure?

Usecure is very easy to configure and getting started with. The configuration wizards make life easy and it is a great tool for testing users to ensure we keep our staff on their toes when it comes to security Review collected by and hosted on G2.com.

What do you dislike about usecure?

I would like an option to restart a campaign instead of having to stop, delete and redo a campaign. A few extra option around this would be ideal Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure
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Hi Gavin, thank you for the excellent review! We're thrilled you find usecure easy to configure and that it's a great tool for testing your users' security awareness. We appreciate your feedback regarding campaign restarts, and we'll pass this suggestion along to our team for consideration.

TP
Tim P.
Security Engineer
Mid-Market (51-1000 emp.)
"Good Security Awareness Platform"
4.5/5
What do you like best about usecure?

usecure has a great set of tools that are easy to use, such as phishing simulations and auto-enrolling trainings at a defined frequency (we use every 8 weeks). Setting everything up is very straightforward, and support is available whenever needed. It also integrates quite well with Google workspace. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Some of the training material is quite generic and I wish it was easier to quickly customise them. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure
Edit edit

Hi Tim, thank you for sharing your positive experience with our platform. We understand the importance of customizable training material and we'll take that into consideration for future improvements. We're pleased to hear that usecure is helping you run your security awareness program efficiently and with minimal effort, and that the phishing simulations are providing valuable insights into your team's security awareness.

CM
Cameron M.
Support Consultant
Mid-Market (51-1000 emp.)
"Great Interface and Training Programs"
4.5/5
What do you like best about usecure?

Training Modules are interesting. They are also just long enough to be engaging, but not too long that they could be classed as boring and tedious. Very easy to intergrate users into. There are many training modules which are frequently sent to users enrolled. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The Phishing Test Setup is a little bit difficult to setup correctly and does not work in some instances. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure
Edit edit

Thanks for your review! It’s great to hear that you’re enjoying the training modules and that they strike the right balance between engaging and informative. We’re also glad that integrating users has been a smooth experience for you!

Appreciate your feedback on the phishing test setup. We want to make sure everything runs as smoothly as possible, so if you're experiencing any issues, this: https://help.usecure.io/en/articles/5230724-troubleshooting-email-issues. might help. Of course, our support team is always happy to assist if needed, don't hesitate to reach out.

Jeffrey L.
JL
Jeffrey L.
Founder/CEO
Small-Business (50 or fewer emp.)
"Empower Your Team: Transforming Human Risk Management with usecure!"
5/5
What do you like best about usecure?

Hey everyone! 🌟 I just had to take a moment to share my thoughts on the usecure HRM platform. After diving deep into its features, I can confidently say it’s the best solution for human risk management out there!

What sets usecure apart? Their approach is not just about ticking boxes like traditional security awareness training platforms. Instead, they focus on real engagement and practical learning that resonates with employees. It’s refreshing to see a tool that truly understands the human element in security.

As business leaders, CIOs, CISOs, HR professionals, and legal experts, we all know that our team’s awareness is crucial in today’s digital landscape. With usecure, you’re not just investing in a platform; you’re investing in a culture of security that empowers your employees.

If you're looking for an effective way to enhance your organization’s human risk management strategy, I highly recommend checking out usecure. Let’s make our workplaces safer together! 💪✨ #HumanRiskManagement #usecure #SecurityAwareness #BusinessLeadership Review collected by and hosted on G2.com.

What do you dislike about usecure?

There is nothing I dislike about the product. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure
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Hi Jeffrey, thank you for such an inspiring review! 🌟 We’re thrilled that you find usecure’s human risk management approach both engaging and impactful. We believe that true security starts with empowering individuals, so hearing that our focus on practical, relatable learning resonates with you and your team is incredibly rewarding. Thank you for being part of the usecure community.

- Kerryn Zendera

PK
Patrick K.
Network Analyst
Small-Business (50 or fewer emp.)
"MSP management dream"
4.5/5
What do you like best about usecure?

I love the M365 integration. It makes adding and managing users a breeze for ULearn. I have experiemented a little with UPhish and love the automation. I have not got a chance to try the other features as of yet but I am excited to impliment them. Everything is very easy to manage on the client side for ULearn. Being able to keep track of users both in ULearn and UPhish so easily is great for feedback when we are asked questions. The automation keeps everything from being cumbersome. Review collected by and hosted on G2.com.

What do you dislike about usecure?

There are a few small custom QoL features I would love to see. I wish there was a streamline way of pushing custom reports to clients who are a little more technologically challenged. Sometimes the emails that are generated look a little too simplistic for the ULearn side. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure
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Hi Patrick, thanks for sharing your positive experience with the Microsoft 365 integration and our Auto Phish feature. It's great to hear you have found value in the automation of the features and the insights you have access to for your clients. We hear you on scheduling custom reports and we'll take this into consideration for future reporting enhancements. With regards to the uLearn emails, it is possible to customise the appearance of the emails to an extent, in Settings > Emails. However if there is a particular customisation you would like to see, please feel free to submit it as an idea on our roadmap by selecting the option "Request a feature" in our messenger chat.

- Anna