Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Meet our ISO 27001 requirement and keeps our users safe"
4/5
What do you like best about usecure?

This product is straightforward to use and manage, helping us ensure our users remain compliant. Deployment to all users is also very easy. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Content is not always current with new threats Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Thanks so much for your review! We’re glad usecure helps your team stay compliant and makes deployment simple while supporting your ISO 27001 requirements. We appreciate the note about content freshness. Our content team regularly updates and adds new courses, and we’d love to hear more about any areas you’d like us to cover next. Feel free to share details with your dedicated account manager anytime — we really value your input and collaboration!

Satyanarayan S.
SS
Satyanarayan S.
Assistant System Engineer
Small-Business (50 or fewer emp.)
"Security support secure with usecure"
5/5
What do you like best about usecure?

Easy to Setup and comes up with brand new added features which boost security with regards to data , etc. Review collected by and hosted on G2.com.

What do you dislike about usecure?

usecure usually met expectations with the user experience. The design it has is clearly applaused. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Hi Satyanarayan, thanks so much for your review! We really appreciate you taking the time to share your experience and feedback. It’s great to hear how usecure is helping you strengthen security practices.

TB
Tim B.
Cyber Security Architect
Small-Business (50 or fewer emp.)
"uSecure Review - Brilliant Training"
5/5
What do you like best about usecure?

uSecure from a Supplier perspective is well priced, easy to setup and implement within a clients environment. Integration is a breeze with the initial setup with a client.

From a user perspective, the regular courses are short, informative and entertaining. A good mix to retain the information learned and non-intrusive to business hours.

From both perspectives, the user-interface is easy to navigate and quite to grasp. Logging in daily is never a chore and can be used for a quick glance or more depth setup. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The only downsides are the intial time-consuming Gap Assessment Questionnaire.

The other downside is the phshing email creation is very basic and does not allow experts to get their hands in to create something spectacular. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Hi Tim, we're thrilled to hear you're having such a positive experience with usecure! Thank you for taking the time to share your feedback on G2. We really appreciate your detailed review. We appreciate your feedback on the Gap Assessment and the phishing simulation tool. Could you elaborate on the types of simulations you'd like to create with more advanced features? Knowing more about your needs will help us as we consider future platform enhancements. Please contact us or your account manager to discuss this further.

alexander v.
AV
alexander v.
Sales admin and marketing.
Mid-Market (51-1000 emp.)
"Simple and comprehensive"
5/5
What do you like best about usecure?

I create micro learning videos and use U-secure to assist with training staff at various organizations. The layout is very easy to use. Its well laid out, has fantastic customer service, and is very easy to use and integrate into a corporation that needs frequent training provided. Reporting is easy and keeping track of users performance is very easy. Implementing this training is quick and seemless. Review collected by and hosted on G2.com.

What do you dislike about usecure?

There are one or two bugs when it comes to reporting, but they usually get sorted out with an email to support. I would love it if there were more ways to get video content onto the platform as Vimeo is a little tiresom at times. A system similar to the one with Vimeo, but rather with Youtube links, would be wonderful. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Hi Alexander, thanks for your review! It’s great to hear that usecure is helping you streamline training and reporting while providing a smooth experience for your team. We’re also thrilled that our support team has been able to assist whenever needed!

Appreciate your feedback on video uploads. We’re actually in the process of moving from Vimeo to Cloudflare Stream to improve the viewing experience, so hopefully, this will help! If you have any other suggestions, we’re always happy to hear them.

Sam C.
SC
Sam C.
Data Analyst
Mid-Market (51-1000 emp.)
"Usecure for Business"
5/5
What do you like best about usecure?

Usecure has 4 main pillars, which are based around training, learning, polices and breaches. As a business we use each of the pillars daily to train our staff and keep the business secure. The phising simulation software is brilliant as this is keeping staff alert to potential phising attacks. The learning modules are great and these can be worked into annual learning stratergies for staff members.

The price of the software is surprising low also.

The customer support comes from a dedicated manager. Ours is great and is always on hand to help with any techincal issues or advice on how best to use the software. Review collected by and hosted on G2.com.

What do you dislike about usecure?

So far nothing has come to mind that is worth noting. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

Hi Sam, we're thrilled to hear that you are finding value in all our products. It's great to know that our solution is helping to keep your business secure and that you have had a positive experience with our customer support. Thanks so much for your feedback!

- Anna

Verified User in Financial Services
EF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Unbeatable Value and Excellent Support with Usecure"
5/5
What do you like best about usecure?

From a cost per user standpoint it is difficult to beat Usecure. They are also extremely responsive and the content is great. We have also integrated with Microsoft and that helps a lot. Review collected by and hosted on G2.com.

What do you dislike about usecure?

There is nothing that we dont really like. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Thanks for the great review! We’re thrilled to hear the content is hitting the mark, that the value is working well for your team, and that the Microsoft 365 integration is helping with day-to-day operations. It’s great to know that we’re delivering across training, phishing simulations, and policy management. If there’s anything we can do to make things even smoother, just let us know - we’re here to help!

Varun K.
VK
Varun K.
Security Engineer
Mid-Market (51-1000 emp.)
"Excellent"
5/5
What do you like best about usecure?

We Use usecure from last one year and our experience with the product is amazing the way we can manage our info-sec policies and the info-sec training and awareness that is awesome. we have organised 2 phishing simulation from usecure it looks like amazing and with those we can identify gap and close those gaps ad the customer support is excellent we have integrated usecure with our google workspace and that works very smoothly and the time of implementation of this tool is very easy and only with the support of documentation we can do tasks very easily. we use usecure of weekly basis. Review collected by and hosted on G2.com.

What do you dislike about usecure?

As of now nothing we dislike it is great to use this product. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Hi Varun, thank you for sharing your positive experience with usecure! We appreciate your feedback and are so glad to hear that our info-sec training and awareness platform is meeting your needs. It's also great to know that our customer support has been helpful and that the phishing simulations are proving valuable in strengthening your security.

Verified User in Computer & Network Security
EC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Usecure is the key component of our cyber training program"
5/5
What do you like best about usecure?

usecure makes it incredibly easy to roll out security awareness training without adding overhead for IT or security teams. The automated user training journeys and phishing simulations are seamless, and the content is engaging enough that employees actually pay attention. I especially appreciate the reporting—it gives a clear view of user risk levels and training progress across the organization. Plus, the platform is quick to deploy and low maintenance, which is perfect for smaller security teams. Review collected by and hosted on G2.com.

What do you dislike about usecure?

There are a few areas where usecure could be better. It would be helpful to have a bit more flexibility in customising training content and phishing simulations to fit specific organisational needs. The interface, while generally easy to use, could benefit from some streamlining to make navigation a bit smoother. That said, these are relatively minor points, and the core functionality works really well. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Thanks so much for the fantastic feedback - it's great to hear that usecure is helping your team drive real behavior change without the admin burden! We're glad the automated training journeys, phishing simulations, and reporting are making a big impact. We appreciate your suggestions around customization and UI - your input helps shape our roadmap. If you have specific ideas or requests, feel free to reach out to your account manager or contact our team directly - we’d love to hear more!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Good security awareness training tool"
4/5
What do you like best about usecure?

The reporting functionality, user sync and great support. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The lack of being able to offer optional courses that fall outside of reporting. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Thanks for your review! We're glad to hear you're finding value in our reporting, user sync, and support—our team is always happy to help.

Regarding optional courses, we actually offer a wide range of training options, including compliance courses, micro-learning, and custom LMS capabilities. If there are specific courses you'd like to offer outside of reporting, we'd love to hear more so we can help you make the most of usecure’s library. Feel free to reach out!

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"A review of Usecure"
3.5/5
What do you like best about usecure?

Usecure's main point of attraction for me was the uPhish feature which allowed me to test users of our clients and their awareness to potentail phishin emails.

The system then gave feedback in a simple and easy to view dashboard which gave us a good insight to the overall level of security within our clients business.

It was very easy to implement as the system is well configured to add users. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I noticed on a few tests that the dashboard wasn't displaying an accurate count for the level of each breach but this was cleared up as each different type of simulation has different requirements. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Thanks for the review - glad to hear uPhish and the dashboard have been valuable in supporting your clients' security posture. We appreciate the note on simulation reporting; since then, we've rolled out improvements to tracking accuracy and export performance. If you notice any ongoing issues or have suggestions, feel free to reach out to your account manager - we’re always keen to improve!