Edit

NJ

Nick J.

Head of IT and Digital Transformation

Mid-Market (51-1000 emp.)

10/16/2025

"Great for User-Friendly Policy Distribution and Training, but Metrics Need Improvement"

5/5

What do you like best about usecure?

ease of use for feature level, we use the system for distribution of policies, phishing simulations and user micro learnings. Whilst the technical depth of the courses is not as detailed as I would like, actually from a base level end user perspective it is probably just about right. I very much like the initial GAP analysis Review collected by and hosted on G2.com.

What do you dislike about usecure?

some of the metrics seem designed to promote what a great job Usecure is doing rather than highlighting organisational weaknesses. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

edit

Hi Nick, thanks for taking the time to share your feedback! We’re glad to hear you find usecure user-friendly and effective for policy distribution, phishing simulations, and micro-learnings. It’s great that the GAP analysis is helping set the right foundation for your security awareness journey.

We appreciate your honest comments regarding the metrics. Our goal is to provide insights that both celebrate progress and highlight areas needing improvement, so your feedback is valuable as we continue refining our reporting tools to better support organisational needs.

Thanks again for trusting usecure to help drive threat awareness and improve your team’s security posture!

JR

Jono R.

Chief Executive Officer

Small-Business (50 or fewer emp.)

10/14/2025

"usecure Makes Learning Simple, Accessible, and Surprisingly Fun"

5/5

What do you like best about usecure?

usecure is a simple to use and engaging platform which makes learning accessible, and dare I say it, 'fun'. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I have tracked with usecure over the last year and can confidently say that every feature that needed work has been worked on and improved to ensure a great end user experience. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

Getting the whole team engaged with learning and helping us to ensure our various compliance requirements are met. The automation of training and phishing simulations saves us admin overhead and ensures the courses are personalised to staff, ensuring the most efficient outcomes in people's knowledge gaps. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

edit

Hi, thanks so much for your fantastic review and for sharing your experience with usecure! We’re thrilled to hear that the platform is making learning simple, accessible, and even fun for your team.

It’s great to know that the improvements we’ve made over the past year are making a real difference to your end-user experience. We’re committed to continually enhancing the platform to help teams like yours stay engaged and compliant. Keep an eye out for some exciting updates coming soon!

BW

Ben W.

Technical Account Manager

Small-Business (50 or fewer emp.)

4/21/2026

"Dark Web Scans and Easy Campaign Setup, with Room to Grow"

3.5/5

What do you like best about usecure?

Dark Web Scans and I also like the fact it's easy to set up campaigns Review collected by and hosted on G2.com.

What do you dislike about usecure?

I feel like some customers dont like the training videos and would prefer less cartoonish. Review collected by and hosted on G2.com.

AM

Verified User in Maritime

Small-Business (50 or fewer emp.)

10/14/2025

"Comprehensive and easy-to-use security platform"

4.5/5

What do you like best about usecure?

What I appreciate most about usecure is its comprehensive nature and user-friendly design, which makes it ideal for our team at UK Docks Marine Services. The platform enables us to handle security awareness training, phishing simulations, policy sign-offs, and breach monitoring all within a single system. I especially value the straightforward reporting dashboards, as they make it easy to monitor user progress and risk scores throughout the company. Review collected by and hosted on G2.com.

What do you dislike about usecure?

There’s really nothing significant to complain about. The system operates reliably, and any minor adjustments I might suggest would be more about convenience than addressing actual problems. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

edit

Thanks so much for your great review and for trusting usecure at UK Docks Marine Services! We’re glad to hear that the all-in-one setup and clear dashboards are making training, phishing simulations, policy sign-offs, and breach monitoring easier. We’re always keen to hear from our partners, and if there’s anything else that would help, please don’t hesitate to reach out anytime.

AR

Verified User in Retail

Mid-Market (51-1000 emp.)

1/28/2025

"A feature packed Human Risk Management platform"

5/5

What do you like best about usecure?

usecure provides a holistic approach to human risk management, bundling user awareness training, policy management, phishing simulation and breach notificaton into one. It does this in a straight forward and well throughout interface that is easy to configure and maintain. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The training videos utilise animation instead of realistic simulations. This is fine for some but for other, may not be their cup of tea. Review collected by and hosted on G2.com.

What problems is usecure solving and how is that benefiting you?

The User Awareness Training platform is what drove towards usecure. After the initial configuration and first phishing simulation, it was clear our users were in dire need for security training.

usecure support were very helpful in the deployment and we have no complaints. The platform is very affordable and there are no hidden costs or bolt-ons required off the bat. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

edit

Thank you for the fantastic review! We're delighted you appreciate usecure's holistic approach to human risk management and its user-friendly interface. We've noted your feedback regarding the training video style and will pass it along to our team.

AI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

4/13/2026

"Excellent Customer Service and Pricing"

5/5

What do you like best about usecure?

Customer service and price are both excellent! Review collected by and hosted on G2.com.

What do you dislike about usecure?

Nothing. All the issues with platform stability seem to have been sorted! Review collected by and hosted on G2.com.

EH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

10/16/2025

"Easy Implementation and Great User Experience with Plenty of Courses"

5/5

What do you like best about usecure?

Easy to implement, a lot of courses available and very good user experience. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Reports should be improved. It's a bit confusing how they're organized. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

edit

Thanks for the review. Great to hear implementation was easy, the course range fits your needs, and the user experience feels strong. On reports, thanks for the heads-up. Report Hub brings your key metrics into one place, supports monthly, quarterly, or custom ranges, lets you schedule reports to stakeholders, and exports ready-to-present PDFs. If you’d like support, get in touch and your dedicated Account Manager can review Report Hub with you and tailor the setup to your workflow.

See how usecure improved

MB

martyn b.

head of technical services

Mid-Market (51-1000 emp.)

3/30/2026

"Sneaky Good Software That Just Works"

5/5

What do you like best about usecure?

sneaky software that works really well and is easy to configure Review collected by and hosted on G2.com.

What do you dislike about usecure?

not anything really as the product does exactly what is required Review collected by and hosted on G2.com.

AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

10/14/2025

"Easy Automated Phishing Training, but Courses Lack Depth"

4/5

What do you like best about usecure?

It's easy and automated for phising trainings Review collected by and hosted on G2.com.

What do you dislike about usecure?

Their courses are a bit poor and easy to complete Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

edit

Thanks so much for your feedback. Great to hear the phishing training is easy to automate. On course depth, our aim is to keep learning quick and accessible, and we understand that some teams want more challenging content. We can help you tailor a stronger path with role-based and scenario-driven modules, add your own content, and layer in assessments and tougher simulations. If you’d like a quick walkthrough to fine-tune difficulty and relevance, our Account Managers are happy to help. Your input helps us keep improving, and we appreciate you taking the time to share it.

MM

Mohammed M.

ceo

Computer & Network Security

Mid-Market (51-1000 emp.)

11/11/2024

"MSP"

5/5

What do you like best about usecure?

in usecure our company working as MSP level recent client demo our client more intested with usecure product since easy to use customize such funcations . Review collected by and hosted on G2.com.

What do you dislike about usecure?

nothing much to say dislike since which we are expected level they are providng Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

edit

Hi Mohammed, thank you for the positive feedback! We're happy to hear that our product is meeting your expectations and that your clients are finding our product easy to use and customize!

- Kerryn Zendera