MG
Mike G.
IT Manager
Small-Business (50 or fewer emp.)
"Easy Setup and Targeted Training That Fits Users’ Needs"
5/5
What do you like best about usecure?

Easy setup, not monolithic, and it narrows the training down to what the users actually need vs a 1 size fits all approach. Review collected by and hosted on G2.com.

What do you dislike about usecure?

No real downside for my use case. Some of the navigation could be more clear. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure
Edit edit

Hi Mike, thank you for your great review. We’re so pleased to hear the setup has been easy and that the targeted approach to training is helping reduce your workload and better support users based on their needs.

We also appreciate the feedback on navigation clarity. We recently introduced a new side menu to improve navigation, but if you have any further detail to share, we’d be happy to pass it on to the team. Thanks again for taking the time to share your experience with usecure.

SD
Stuart D.
Senior Manager IT
Mid-Market (51-1000 emp.)
"Simple, Well-Priced Tool with Great Reporting and 365 Sync"
4/5
What do you like best about usecure?

Simple, good reporting, syncs people to 365 and well priced. Yes simple to install. Very little support so far required. Review collected by and hosted on G2.com.

What do you dislike about usecure?

It could help by choosing multiple people in some windows rather than individuals. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure
Edit edit

Hi Stuart, thank you for your review. We’re really pleased to hear usecure has been simple to install and use, with strong reporting, Microsoft 365 sync, and pricing that works well for your team.

We also appreciate the feedback on selecting multiple users in certain areas of the platform and will share this with our team. Thanks again for taking the time to share your experience with usecure.

Andrew C.
AC
Andrew C.
Small-Business (50 or fewer emp.)
"Engaging Security Training Made Easy"
5/5
What do you like best about usecure?

I like that usecure is a good mix of serious education and entertaining stories. I also appreciate how it analyzes where users' knowledge needs further reinforcement. Furthermore, the admin access to users' results has been well received, making it easier to track progress. The initial setup process was very easy, which was quite convenient. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Nothing at the moment Review collected by and hosted on G2.com.

Chris H.
CH
Chris H.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Efficient Phishing Simulation with Minor Navigation Hiccups"
4/5
What do you like best about usecure?

I like that usecure requires no admin work to set up because it just syncs up with our Google and 365 accounts. This feature makes the day-to-day onboarding admin much less of a hassle. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The portal is slightly challenging to navigate around. I thought I would find it easy, being an IT guy, but it wasn't obvious where everything was. Review collected by and hosted on G2.com.

RB
Rui B.
Enterprise (> 1000 emp.)
"Effective Phishing Simulation & Training Tool"
4/5
What do you like best about usecure?

I really like that usecure is simple to set up and powerful. It works fine every time we use it. I also appreciate the template edition capabilities, which allow me to tailor phishing attacks to specific types of users. Additionally, the initial setup was pretty easy to start using. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Nothing to mention Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure
Edit edit

We’re so pleased to hear you’ve found usecure simple to set up and powerful to use, with template editing that works well for your needs. Thanks for sharing your experience.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Simple, Smart, and Still Evolving"
4.5/5
What do you like best about usecure?

Personalised, automated training and simulations

Human-risk focused approach

Strong measurable results and reporting

Compliance and security credentials

Scales and fits MSP / channel models

Great customer support

Easy to use, integrate and implement

We use it alot Review collected by and hosted on G2.com.

What do you dislike about usecure?

Reporting / analytics might be less advanced than some peers

Some content relevance/localisation issues

Some features/integrations may still be developing Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure
Edit edit

Thank you for your feedback! We're delighted to hear that usecure has been helpful for both security awareness training and maintaining company policies. If there’s anything more we can do to support your training or policy management needs, feel free to reach out!

Tumelo M.
TM
Tumelo M.
IT Intern
Telecommunications
Mid-Market (51-1000 emp.)
"usecure is awesome"
4/5
What do you like best about usecure?

I am mainly impressed by it's ability to automate phishing simulations and detect user interactions. Review collected by and hosted on G2.com.

What do you dislike about usecure?

It currently lacks native language support for Sesotho and I think the phishing simulations can be made better with cultural context. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure
Edit edit

Hi Tumelo, thanks for the valuable feedback! We’re glad to hear you’re enjoying the phishing simulations and breach detection features. We’ve shared your feedback about Sesotho language support and cultural context with our internal team. If you’d like to discuss further, feel free to reach out via live chat or connect with your dedicated account manager.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Quick Setup, Great Courses, and More Vigilant Customers with usecure"
5/5
What do you like best about usecure?

It helps our customers think twice about suspicious emails, so when a genuine spam message comes through, they’re less likely to get caught out.

Setting up usecure is quick and straightforward, and the courses are great. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The only downside of usecure is that you can’t add new users to simulations that have already been created. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure
Edit edit

Thank you for the great review. We’re so pleased to hear usecure is helping your customers spot suspicious emails more confidently, and that the setup and course experience has been a positive one.

We also appreciate the feedback on adding new users to existing simulations and will share it with our team for future improvements.

Matt J.
MJ
Matt J.
IT Manager
Small-Business (50 or fewer emp.)
"Easy Setup, Great Interface and Reporting"
5/5
What do you like best about usecure?

It's very easy to setup and deploy to all staff. Once it's running the interface and reporting is great. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I haven't found anything that I dislike. Review collected by and hosted on G2.com.

AM
Ashley M.
Mid-Market (51-1000 emp.)
"Engaging Training but UI Needs Improvement"
4/5
What do you like best about usecure?

I appreciate usecure for its informative animated videos. They are engaging and make the points easy to remember. Additionally, the initial setup of usecure was quite easy, which was a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The administration UI is clunky, with User (learner) details and edit features put in different places. Also - you have to delete a user (with all their data) to free up the license, instead of archiving. Review collected by and hosted on G2.com.