Verified User in Computer & Network Security
EC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"It’s simple to automate cybersecurity knowledge for the staff."
5/5
What do you like best about usecure?

usecure is a user-friendly platform that simplifies boosting your team’s cybersecurity awareness. It saves time by automating tasks like user enrollment and phishing simulations, and integrates seamlessly with Microsoft 365 and Google Workspace. The training programs are tailored to each user’s performance, ensuring effective learning. Realistic phishing tests help your team recognize and handle threats, while detailed reports track progress and compliance. Plus, the customer support is excellent, with plenty of resources to help you get the most out of the platform. Overall, usecure makes it easy to keep your team informed and prepared, reducing the risk of cyber threats. Review collected by and hosted on G2.com.

What do you dislike about usecure?

The ability to use uBreach for our salesteam.

But i heard it´s on the way. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Thank you for your thoughtful review! We’re delighted to hear that usecure has been a user-friendly solution for boosting your team’s cybersecurity awareness and that our automation features and phishing simulations have been valuable to you.

We noticed your feedback on using uBreach with your sales team and would love to learn more about your needs in that area. Please feel free to get in touch so we can discuss our latest uBreach Pro enhancements and explore how it might best support your goals.

Thanks again for choosing usecure!

- Kerryn Zendera

Cristian A.
CA
Cristian A.
Network Administrator
Enterprise (> 1000 emp.)
"Great features, unique take"
5/5
What do you like best about usecure?

The customized, per user, trainings are by far what sets usecure apart from it's competition, why have all users take the same training when some don't need to be taught about a subject they already have a solid grasp on while missing out on what they are actually weak on? Never will I look the same way at training software after having used usecure. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Although they have a more expensive plan that comes with better account compromise detection, I would have loved to see that implemented by default with the base plan even if it made it just a bit more expensive instead of being marketed as basically a full price product as an addon. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

Thank you Cristian for your positive review! We're glad to hear that you appreciate our customized, per user training approach. It's great to know that it's making a difference and supporting your company's compliance needs. Thank you also for your feedback on the pricing plan around our advanced dark-web monitoring tool. We value our customers' input and your suggestion has been passed on to the relevant team.

- Anna

Ridwaan D.
RD
Ridwaan D.
Managing Owner
Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent"
4/5
What do you like best about usecure?

I love the free prospecting option that Usecure offers. It allows me to do Dark Web Scans and Phishing campaigns which is a great help in showing clients their risk. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Since I'm still kinda new to Usecure I do not have any dislikes. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Hi Ridwaan, thank you for your feedback! We're really pleased to hear that you’re enjoying the free prospecting option and finding value in the Dark Web Scans and Phishing campaigns. It’s great to hear they’re helping you highlight potential risks to your clients.

If you have any questions as you get more familiar with usecure, just let us know. We're here to help!

- Kerryn

PR
pablo R.
Account manager
Mid-Market (51-1000 emp.)
"Exceptional Training, Policy Management, and Dark Web Monitoring"
5/5
What do you like best about usecure?

As an MSP, I can't recommend Usecure highly enough. Their security awareness training is top-notch—engaging, easy to understand, and incredibly effective at reducing human error. The policy management feature is another standout; it’s intuitive and ensures that all our clients’ policies are up-to-date and compliant without the usual hassle. Plus, the dark web monitoring is a game-changer. It provides peace of mind by alerting us to any compromised data before it becomes a bigger issue. Usecure has truly elevated our security offerings, and I strongly recommend it to any MSP looking to enhance its services and protect their clients. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Currently, I don't have anything negative to say. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

Hello Pablo, Thank you for the glowing review! We're delighted that our training, policy management, and dark web monitoring have elevated your security offerings and provided peace of mind. Thanks so much for recommending us!

- Anna

Rahul B.
RB
Rahul B.
Information Security Manager
Enterprise (> 1000 emp.)
"Usefull tool for managing security training."
4.5/5
What do you like best about usecure?

Usecure is very user friendly and very easy to operate. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Usecure does not have the functionality to integrate organisations' domains to send emails. Review collected by and hosted on G2.com.

Response from Kerryn Zendera of usecure

Hi Rahul, thank you for your positive review of usecure! We're glad to hear you're finding the platform user-friendly and that it's helping you effectively manage your security training programs.

Regarding your concern about domain integration for emails - usecure does offer domain configuration options through our Platform Settings. You can configure your preferred domain for all platform emails, course presentations, and admin panel access.

For resources on how to configure your domain settings and other platform features, please visit our knowledge base article: https://help.usecure.io/en/articles/3635708-how-to-configure-your-platform-settings#h_3f8c233caa. For more help and support, please reach out via our online chat or speak with a member of our team who will be happy to assist you further.

We're continuously working on expanding our domain options and appreciate your feedback as it helps us improve our platform.

TB
Tauny B.
Office Manager
Mid-Market (51-1000 emp.)
"The best tool to guarantee cyber awareness in your company"
5/5
What do you like best about usecure?

I like that it is a highly interactive platform, and that it allows me to monitor my progress and score in each course and company policy. In each review I can determine the areas in which I can improve until I am completely immersed in what cybersecurity encompasses. It is easy to implement in the day-to-day activities of the team in the company, since the interface is easy to use and understand, even for users who are not used to working with technology and computing. It allows everyone to be included in raising awareness about the risks of phishing, extortion and other cyber crimes to which we are all exposed. Review collected by and hosted on G2.com.

What do you dislike about usecure?

So far I have not found any aspect that I do not like or that complicates my interaction with the interface, so I have not had the need to contact customer support yet. Overall, my review of the program is 10. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

Hi Tauny, we're glad to hear that you find our platform highly interactive and easy to use. Monitoring progress and scores in each course and policy is important for continuous improvement in cybersecurity awareness. Thank you for sharing your positive experience!

- Anna

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Usecure Review"
5/5
What do you like best about usecure?

I've been using usecure for both my employees and clients, and it's been an excellent experience so far. The platform is incredibly user-friendly, making it easy to manage cybersecurity awareness and training. The interface is intuitive, which allows me to focus more on the training and less on navigating the system.

What stands out the most are the features offered by usecure. From automated phishing simulations to policy management and comprehensive reporting, the platform covers all the essential aspects needed to ensure a robust security posture. It’s clear that the team behind usecure put a lot of thought into creating a solution that is both effective and easy to use.

Additionally, the support and attention from the usecure team have been top-notch. They are attentive, responsive, and genuinely care about their partners and customers. This level of customer service makes a real difference in ensuring that everything runs smoothly.

Overall, usecure has been a great tool for enhancing security awareness and protecting both my organization and clients. I highly recommend it to anyone looking for an effective cybersecurity training platform. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Honestly, there aren't really any downsides to secure, overall they have impressed me! Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

Thank you for your kind words! We're so pleased to hear that you are benefitting from all the features we offer to ensure effective security awareness training for your employees and clients. Our support team is committed to providing excellent support, so it's great to hear the positive feedback. We really appreciate the glowing review and for recommending us!

- Anna

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"A tool every business should utilise."
5/5
What do you like best about usecure?

I love the ability to easily create realistic phishing simulations, and report on results. The message injection delivery method is reliable and easy to set up, and reporting on results is easy. It's very easy to get to grips with the tools, and if you do have any difficulty, the documentation and support available are top-notch. I use it to run bi-monthly simulations and send out courses. It was very easy to integrate with the supplied documentation and I was able to rely on the support team where needed. Review collected by and hosted on G2.com.

What do you dislike about usecure?

My only criticism is that some users complain that the training they received from the auto-enrol is too easy. Though that could be that I need to find the difficult training and enrol them on that - not so much a fault of usecure. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

Thanks for your positive review! We're so pleased to hear that usecure is helping you in regularly simulating attacks and training your users against phishing threats. With regards to auto-enrol, it is expected that the first couple of courses will be easy, as all users are enrolled on the beginner level modules first, starting with the topic they performed in the least well. You also have the option to manually assign courses to users where you can select a higher difficulty level. For more information you can check out our Help Centre, or reach out to us via the messenger chat.

- Anna

AR
Aaron R.
IT Administrator
Small-Business (50 or fewer emp.)
"Usecure is brilliant"
5/5
What do you like best about usecure?

The short, easily digestible training videos and courses have been slowly but steadily educating our entire workforce on basic cybersecurity and diligence without hampering their normal work duties, and the phishing tests look real enough to even keep the IT team on their toes. We've measured a real improvement in security here since implementing Usecure. Review collected by and hosted on G2.com.

What do you dislike about usecure?

I'm struggling to come up with anything. The tools they give us on the back end are excellent, but I guess they could be a little more user-friendly? Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

Hello Aaron, thanks so much for your review! We're delighted to hear that usecure has made a real improvement in your security and has helped in educating your workforce on cybersecurity. We value your feedback about the user-friendliness of our back-end tools and will work on enhancing the user experience.

- Anna

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Fantastic User Experience"
5/5
What do you like best about usecure?

I use uSecure from the MSP/IT side of things and don't use it for training myself, but when speaking with our customers who use uSecure, they love the easability of completing training and checking their risk scores. From the MSP side, deploying this for a company is SUPER easy and takes little time. Fire and forget missile. Review collected by and hosted on G2.com.

What do you dislike about usecure?

Not too many downsides, the biggest thing for us was the awareness questionarre. I wish there was more customizability with the content in it and it kind of deters users when they have to answer a ton of questions. Once this is completed however, it doesn't have to be done again which is usually what we reassure our customers with. Review collected by and hosted on G2.com.

Response from Anna Cunningham of usecure

Thank you for sharing your positive experience with usecure! We're glad to hear that both you and your customers find the training and risk score checking easy to use. We appreciate your feedback on the gap analysis questionnaire and although the length and content of the questionnaire is designed to determine each end users' knowledge gap, we are open to future improvements! We'd love to hear any suggestions for customisations you have in mind, please feel free to submit any ideas to us by reaching out via the messenger chat and selecting the option "Request a feature".

- Anna