Uscreen Reviews (96)

Reviews

Uscreen Reviews (96)

4.7
96 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the customer support and ease of use of Uscreen, highlighting how the platform simplifies video content management and enhances user experience. Many appreciate the intuitive interface and the responsive assistance from the support team, which helps them effectively launch and manage their membership sites. However, some users note that the pricing can be on the higher side.

Pros & Cons

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Isaac J.
IJ
Isaac J.
CTO
Small-Business (50 or fewer emp.)
"Why Uscreen Became Essential for Our Growth"
5/5
What do you like best about Uscreen?

You can manage your own payment processor through Stripe and PayPal. Review collected by and hosted on G2.com.

What do you dislike about Uscreen?

At this time, they do not offer apps for LG TVs Review collected by and hosted on G2.com.

DR
David R.
CEO
Small-Business (50 or fewer emp.)
"Global Voice Acting Academy is onboard with Uscreen"
5/5
What do you like best about Uscreen?

We host our GVAA On-Demand training library on Uscreen and have been really happy with it. Clean interface, reliable video delivery, and it makes managing a subscription library surprisingly easy on the backend. It lets us focus on creating great training instead of worrying about the tech. Thumbs up from us 👍 Review collected by and hosted on G2.com.

What do you dislike about Uscreen?

Occasional kinks in the system to work out, but these are minor Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"All-in-One Platform for a Premium Learning Experience"
5/5
What do you like best about Uscreen?

What I like best about Uscreen is that it provides a complete, all-in-one platform that allows us to deliver a truly premium learning experience. Instead of managing multiple tools, everything from video hosting and memberships to payments and community is seamlessly integrated. Review collected by and hosted on G2.com.

What do you dislike about Uscreen?

Honestly, there is very little to dislike. Everything has been smooth, reliable, and well-designed, and the platform has consistently met our needs without any major issues. Review collected by and hosted on G2.com.

XayLi B.
XB
XayLi B.
Owner
Small-Business (50 or fewer emp.)
"Best Video Membership Platform"
4/5
What do you like best about Uscreen?

I've been using Uscreen since the end of last year, and I’m really happy with it. I recently moved my membership over to Uscreen, and it's been a great decision for both me and my members.

Since I run a video membership, finding a platform that focuses on video and streaming was super important to me. Uscreen has been exactly what we needed. The video integration is smooth, and the platform is really easy to use, which makes my life a lot easier.

One thing I absolutely love is having an app. It’s such a great experience for both me and my members. Plus, the ability to easily upsell different aspects of the membership based on what people are viewing or accessing is a huge bonus. I can already see this increasing our income as we continue to grow with our current customer base.

But what I love most is what my members have been saying. They’ve been really positive about the new experience, saying it’s easy to find what they’re looking for and that the video quality is top-notch. The switch was smooth, and it’s clear they’re enjoying the upgrade.

If you’re looking for a platform that gets how important video is, I’d definitely recommend Uscreen. It’s made a big difference for us. Review collected by and hosted on G2.com.

What do you dislike about Uscreen?

Tedious App Setup: The process of setting up the app was time-consuming and required frequent permissions for updates, especially with Apple upgrades.

Backend Organization: The organization on the Uscreen backend could be more intuitive and easier to manage.

Public Video Descriptions: Video descriptions are publicly accessible, which limits the ability to include private or member-only information.

Resource: It isn't easy for people to find, and it limits the ability to add additional resources (workbooks, quizzes, text, etc) to enhance the user experience. Plus not everyone wants a fillable PDF. Review collected by and hosted on G2.com.

Rheannon R.
RR
Rheannon R.
Customer Service Manager
Small-Business (50 or fewer emp.)
"Pretty, but functionality needs some work."
0/5
What do you like best about Uscreen?

It's pretty. It comes with an app. It's nice to be able to reach out to chat support rather than just emailing. Review collected by and hosted on G2.com.

What do you dislike about Uscreen?

The community notifications are ridiculous. Let's say you get 50 new notifications and you go to respond to each one. You'll initially see all 50 have a red dot next to them, indicating that they haven't been opened or responded to. The second you click on ONE of them, ALL dots go away and you now get to keep track mentally of what you've responded to (or not), and hope you don't miss any. We have been requesting this feature for the entire two years we've been with uscreen. Seems like it's too difficult to implement. Review collected by and hosted on G2.com.

EP
Elio P.
Director, Creator
Small-Business (50 or fewer emp.)
"Appalling Customer Service. I do NOT recommend their services in any shape or form."
0.5/5
What do you like best about Uscreen?

Its a drag and drop feature and thats about it. They have some useful features, otherwise read my dislike about uscreen which outweighs the pros Review collected by and hosted on G2.com.

What do you dislike about Uscreen?

Appalling Customer Service. I do NOT recommend their services in any shape or form. They have a standard line when you want them to implement into your website to enhance member experience. "We value your input and we will put this forward to the tech team". 2. They charge $6 for every subscriber you get and top of the annual fee they charge. Minimum USD 1000. Thats not fair. 3. Asked them to implement features for my site, they used the same line as above. I had to spend additional money outside of Uscreen. Overall, my experience as a user has been frustrating to get them to do anything of which nothing. They dont value you. I value my subscribers and I do whatever it takes and spend money to ensure I keep my clients. Uscreen don't value you and it's a cash money making business. Again, I do not recommend their business whatsoever. Review collected by and hosted on G2.com.

SZ
Silke Z.
Head of Dru Studio
Small-Business (50 or fewer emp.)
"Uscreen: A Game-Changer for Our Business and Customers"
5/5
What do you like best about Uscreen?

Exceptional support and customer care—responsive, knowledgeable, and partnership-oriented.

Seamless user experience for customers, including well-designed apps.

Comprehensive and detailed analytics function, which is a game-changer for understanding customer needs and driving business decisions.

Easy-to-use platform that helps efficiently run the business and delight customers.

Constant innovation, with new features being regularly introduced. Review collected by and hosted on G2.com.

What do you dislike about Uscreen?

Limited flexibility with landing page functionality and some automated emails—would love more options and customisation. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Verified User in E-Learning
Mid-Market (51-1000 emp.)
"Uscreen is the way to go!"
4.5/5
What do you like best about Uscreen?

We've been Uscreen customers for many years and, along the way, we've grown with them. Their many many features make our business model possible, and their new analytics feature allows us for an incredible in-depth review of all of our customer's engagement and metrics. Almost everyday there's something new and Uscreen does take all our suggestion into account, which is amazing. Their customer support is incredible, and the platform in itself is easy to use and implement. Integration with other platforms is also possible. Highly recommend taking a look at Uscreen if you're looking for a great video membership platform - we use it every day! Review collected by and hosted on G2.com.

What do you dislike about Uscreen?

Even though it integrates with Zapier, there are some limitations in terms of available triggers and actions possible. I wish there were more. Review collected by and hosted on G2.com.

Becky D.
BD
Becky D.
Owner
Small-Business (50 or fewer emp.)
"So easy to use for a non-techy person."
5/5
What do you like best about Uscreen?

Onboarding was so supportive and I have support 24/7. Review collected by and hosted on G2.com.

What do you dislike about Uscreen?

I have not encountered anything yet. All my needs are met. Review collected by and hosted on G2.com.

Leah P.
LP
Leah P.
Pilates Instructor and Creator of Pilates by Leah
Small-Business (50 or fewer emp.)
"Finding Success with Uscreen"
5/5
What do you like best about Uscreen?

What I love most about Uscreen is how intuitive the platform is and the complete transparency it provides in analytics. Having clear, reliable data allows me to confidently make business decisions without any guesswork. Review collected by and hosted on G2.com.

What do you dislike about Uscreen?

I do wish there were more customization options for the website layout and the ability to integrate a blog directly within Uscreen’s backend instead of using a third-party solution. Review collected by and hosted on G2.com.