Uscreen Reviews & Product Details

I've been using Uscreen since the end of last year, and I’m really happy with it. I recently moved my membership over to Uscreen, and it's been a great decision for both me and my members.

Since I run a video membership, finding a platform that focuses on video and streaming was super important to me. Uscreen has been exactly what we needed. The video integration is smooth, and the platform is really easy to use, which makes my life a lot easier.

One thing I absolutely love is having an app. It’s such a great experience for both me and my members. Plus, the ability to easily upsell different aspects of the membership based on what people are viewing or accessing is a huge bonus. I can already see this increasing our income as we continue to grow with our current customer base.

But what I love most is what my members have been saying. They’ve been really positive about the new experience, saying it’s easy to find what they’re looking for and that the video quality is top-notch. The switch was smooth, and it’s clear they’re enjoying the upgrade.

If you’re looking for a platform that gets how important video is, I’d definitely recommend Uscreen. It’s made a big difference for us. Review collected by and hosted on G2.com.

Tedious App Setup: The process of setting up the app was time-consuming and required frequent permissions for updates, especially with Apple upgrades.

Backend Organization: The organization on the Uscreen backend could be more intuitive and easier to manage.

Public Video Descriptions: Video descriptions are publicly accessible, which limits the ability to include private or member-only information.

Resource: It isn't easy for people to find, and it limits the ability to add additional resources (workbooks, quizzes, text, etc) to enhance the user experience. Plus not everyone wants a fillable PDF. Review collected by and hosted on G2.com.

It's pretty. It comes with an app. It's nice to be able to reach out to chat support rather than just emailing. Review collected by and hosted on G2.com.

The community notifications are ridiculous. Let's say you get 50 new notifications and you go to respond to each one. You'll initially see all 50 have a red dot next to them, indicating that they haven't been opened or responded to. The second you click on ONE of them, ALL dots go away and you now get to keep track mentally of what you've responded to (or not), and hope you don't miss any. We have been requesting this feature for the entire two years we've been with uscreen. Seems like it's too difficult to implement. Review collected by and hosted on G2.com.

Its a drag and drop feature and thats about it. They have some useful features, otherwise read my dislike about uscreen which outweighs the pros Review collected by and hosted on G2.com.

Appalling Customer Service. I do NOT recommend their services in any shape or form. They have a standard line when you want them to implement into your website to enhance member experience. "We value your input and we will put this forward to the tech team". 2. They charge $6 for every subscriber you get and top of the annual fee they charge. Minimum USD 1000. Thats not fair. 3. Asked them to implement features for my site, they used the same line as above. I had to spend additional money outside of Uscreen. Overall, my experience as a user has been frustrating to get them to do anything of which nothing. They dont value you. I value my subscribers and I do whatever it takes and spend money to ensure I keep my clients. Uscreen don't value you and it's a cash money making business. Again, I do not recommend their business whatsoever. Review collected by and hosted on G2.com.

Exceptional support and customer care—responsive, knowledgeable, and partnership-oriented.

Seamless user experience for customers, including well-designed apps.

Comprehensive and detailed analytics function, which is a game-changer for understanding customer needs and driving business decisions.

Easy-to-use platform that helps efficiently run the business and delight customers.

Constant innovation, with new features being regularly introduced. Review collected by and hosted on G2.com.

Limited flexibility with landing page functionality and some automated emails—would love more options and customisation. Review collected by and hosted on G2.com.

We've been Uscreen customers for many years and, along the way, we've grown with them. Their many many features make our business model possible, and their new analytics feature allows us for an incredible in-depth review of all of our customer's engagement and metrics. Almost everyday there's something new and Uscreen does take all our suggestion into account, which is amazing. Their customer support is incredible, and the platform in itself is easy to use and implement. Integration with other platforms is also possible. Highly recommend taking a look at Uscreen if you're looking for a great video membership platform - we use it every day! Review collected by and hosted on G2.com.

Even though it integrates with Zapier, there are some limitations in terms of available triggers and actions possible. I wish there were more. Review collected by and hosted on G2.com.

Onboarding was so supportive and I have support 24/7. Review collected by and hosted on G2.com.

I have not encountered anything yet. All my needs are met. Review collected by and hosted on G2.com.

What I love most about Uscreen is how intuitive the platform is and the complete transparency it provides in analytics. Having clear, reliable data allows me to confidently make business decisions without any guesswork. Review collected by and hosted on G2.com.

I do wish there were more customization options for the website layout and the ability to integrate a blog directly within Uscreen’s backend instead of using a third-party solution. Review collected by and hosted on G2.com.

The thing I like most about Uscreen is that it was able to communicate with my zoom account so that I could initiate lives to my members and they could choose if they wanted to watch the live from the uscreen platform or if they would like to participate in the live by joining the zoom meetup. I also really like the different challenges and collections they have created to organize videos in a fun and engaging way for members. It's really neat. Review collected by and hosted on G2.com.

The downside to using Uscreen is that the only way I can get documents to my members is if I attach the document to a video. In my category, Crochet Content Creator, I deal with a lot of patterns, charts, forms and to have to create a video to attach all of those to is sometimes very inconvenient. I would also like to be able to have a location people could go to for all my patterns and not have to search out the video, remember the name of the video, in order to find one pattern at a time. It would be cool to be able to have a FALL Projects folder I could put everything in for example. Review collected by and hosted on G2.com.

Uscreen gave me the ability to teach students around the world easily with a weel organized and powerful platform. I love the way uscreen combines self paced / tutorials with the ablity to do livestreams and create community all in one place. Whenever i have had an issue, support has been prompt to help me. Review collected by and hosted on G2.com.

Maybe the cost, but it isn't much for how much the benefit is. I wouldn't mind seeing the ability to have email sequencing built in versus using a third party email plateform. But screen has the ability to integrate different applications. Review collected by and hosted on G2.com.

That is very easy to setup and navigate. The backend doesn't require a ton of experience to maneuver. Review collected by and hosted on G2.com.

It's very expensive and sometimes the customer service is hard to get a hold of. Review collected by and hosted on G2.com.