Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Good"
4.5/5
What do you like best about UrbanPiper?

User friendly dashboards, easy to understand and maintain website. Review collected by and hosted on G2.com.

What do you dislike about UrbanPiper?

Sometimes delay in response time of CRM team. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Good product well thought"
4/5
What do you like best about UrbanPiper?

Order management and atlas. Automatic order Review collected by and hosted on G2.com.

What do you dislike about UrbanPiper?

Nothing much time to onboard customer can be reduced Review collected by and hosted on G2.com.

Vishwadeep S.
VS
Vishwadeep S.
Manager IT
Mid-Market (51-1000 emp.)
"A robust tech platform to cater aggregator orders that makes hassle free icon."
4/5
What do you like best about UrbanPiper?

tension-free integration between aggregators and POS. end-user doesn't need to bother about updates/changes at the aggregator level. Review collected by and hosted on G2.com.

What do you dislike about UrbanPiper?

Uninformed changes during business hours or during holidays. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Good service"
4.5/5
What do you like best about UrbanPiper?

Easy of use of such a complex system and response from support team. Review collected by and hosted on G2.com.

What do you dislike about UrbanPiper?

Sometimes there is outage and new generation of support team is yet to take speed. Website design is very limited and very bad. Review collected by and hosted on G2.com.

Nikhil G.
NG
Nikhil G.
Co-Founder
Mid-Market (51-1000 emp.)
"Fantastic solution for anyone serious about online business"
4.5/5
What do you like best about UrbanPiper?

It has a simple & logical UI. Platform is very stable with minimal downtime. Review collected by and hosted on G2.com.

What do you dislike about UrbanPiper?

Reports are weak and need improvement. Advanced features such as KOT customization are missing. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
"Integration is transparent and Smooth"
4/5
What do you like best about UrbanPiper?

Integration with different aggregators and UI/UX of quint dashboard. Review collected by and hosted on G2.com.

What do you dislike about UrbanPiper?

Support response time has been increased now, earlier the response time was within one day now it has been 2-3 days. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"One of the best companies you can always depend on."
5/5
What do you like best about UrbanPiper?

With unconditional support and an always-available attitude, they understand the issues immediately and try to support at the best they can. the team is dedicated, respectful, and always available who really understand restaurant business and the challenges it face Review collected by and hosted on G2.com.

What do you dislike about UrbanPiper?

nothing as such, all is good and perfect Review collected by and hosted on G2.com.