--- title: UrbanPiper Reviews meta_title: 'UrbanPiper Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 57 reviews by the users' company size, role or industry to find out how UrbanPiper works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 57 scale: '5' date_modified: '2026-08-07' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # UrbanPiper Reviews **Vendor:** UrbanPiper **Category:** [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 57 ## About UrbanPiper We believe that selling online is imperative for restaurants and food chains in the 21st century. However, building an effective online presence by developing apps and websites in-house can be an expensive and time-consuming effort. At UrbanPiper, we have built a suite of products, which makes the whole experience of selling online quick and simple. UrbanPiper offers a comprehensive suite of products, which include white-labelled and customizable websites and apps, a feature-rich CMS + CRM dashboard to manage and analyze your online presence, customer segmentation and campaigning tool to make it easier for you to keep your customers engaged, and to top it all - a devoted support team to make your online experience a breeze. The platform offers you everything that you need to grow your online business in an efficient manner. As a cloud-based solution, our clients do not have to pay anything extra for the latest updates, features and bug fixes. For a low monthly subscription fee, we ensure that all their technology concerns are taken care of – so that, they can focus single-mindedly on their business. ## UrbanPiper Discussions - [What is UrbanPiper used for?](https://www.g2.com/discussions/what-is-urbanpiper-used-for) - [Are you meeting your sales expectation from your website and app?](https://www.g2.com/discussions/are-you-meeting-your-sales-expectation-from-your-website-and-app) - 1 upvote - [View UrbanPiper pricing details and edition comparison](https://www.g2.com/products/urbanpiper/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+14%3A41%3A29+-0500&secure%5Bsession_id%5D=8b0b96e3-fe75-4ee0-8e3b-1d463c8b2a9c&secure%5Btoken%5D=5c1d6301cf30de717cad34c74af8d1c59120af7577b8a55f3d38ac1f7a58b6a0&format=llm_user) ## UrbanPiper Features **Administration** - Analytics - Order Tracking **Administration** - Accounting - Marketing Tools - Employee Management - Guest Profiles **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Order Management** - Multichannel Ordering - Menu Management - Order Tracking - Order Prioritization **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **Finances** - Food Costing - Invoice Tracking - Recipe Costing - Accounting **Analytics** - Reports & Analytics - Predictive Analytics - Feedback Management - Market Intelligence **Back Office** - Built-in Accounting - Employee Management - Real-Time Analytics - Stock Management - Reporting/Analytics **Kitchen Logistics** - Recipe Management - Inventory Tracking - KDS Syncing **User App - Food Delivery** - Payment processing - Real-time Order Tracking - On-demand Food ordering - Online Ordering - Order Processing - Location Tracking - Status Tracking - Delivery Tracking - Live Tracking - Activity Tracking - Inventory Tracking **Inventory Management ** - Waste Tracking - Recipe Creation - Inventory Control - Online Ordering **Front of Office** - Point of Sale (POS) - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Platform** - Sales Reporting & Analytics - Mobile Application - Integrations - Loyalty Programs **Delivery App - Food Delivery** - Driver Management System - Driver Earnings and Payments - Communication and Scheduling - Mobile Payments - Online Payments - Inventory Management - Dispatch Management - Kitchen/Menu Management - Discount Management **Additional Functionality** - Inventory Management - Nutrition & Allergen Management - AI Copilot - Point of Sale (POS) - Recipe Management - Generative AI - Kitchen/Menu Management - Demand Forecasting **Platform Data** - Dashboard - Activity Dashboard **Admin App - Food Delivery** - Customer Support - Centralized Dashboard - Restaurant Onboarding and Management - Gift Card Management - Receipt Management - Reviews Management - Promotions Management - Route Management **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Additional Functionality** - Reporting/Analytics - Third-Party Integrations - Route Optimization - Barcode/Ticket Scanning - Customizable Templates - Customizable Reports - Generative AI - Real-Time Reporting - Loyalty Program - Customer History - Reporting & Statistics - Point of Sale (POS) - Real-Time Updates - Customizable Branding - AI Copilot - Geolocation - Order Entry - Alerts/Notifications - Real-Time Monitoring - Food Delivery Dispatching - SMS Messaging - Multi-Location - Real-Time Data - Mobile Alerts - Routing - Geographic Maps - Real-Time Notifications - API - Mobile Access - Customer Database - Contact Database - Multi-Language - Menu Builder - Real-Time Analytics - Restaurant POS - Online Reservations - Customer Accounts - Multi-Channel Marketing - Email Marketing - QR Codes - Mobile Booking - Website Personalization - Delivery Estimate - Point of Sale (POS) Integration **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top UrbanPiper Alternatives - [Petpooja POSS](https://www.g2.com/products/petpooja-poss/reviews) - 4.7/5.0 (283 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,307 reviews) - [Restroworks Cloud Kitchen Management](https://www.g2.com/products/restroworks-cloud-kitchen-management/reviews) - 4.8/5.0 (402 reviews)