--- title: UrbanBound Reviews meta_title: 'UrbanBound Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how UrbanBound works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 20 scale: '5' date_modified: '2026-08-07' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # UrbanBound Reviews **Vendor:** UrbanBound **Category:** [Relocation Management Software](https://www.g2.com/categories/relocation-management) **Average Rating:** 3.7/5.0 **Total Reviews:** 20 ## About UrbanBound UrbanBound provides relocation management software and a vetted supplier network to simplify employee relocation, candidate experience and internship management while reducing costs. Our tech-first approach provides a fresh, innovative alternative to traditional relocation management—and employees love it. The UrbanBound Platform, is the highest rated relocation platform on the internet and gives employers the clarity and flexibility to set employees up for success on day one. ## UrbanBound Pros & Cons **What users dislike:** - Users find UrbanBound's services to be **excessively expensive** , with inflated quotes that lead to greater frustration. (1 reviews) - Users dislike the **high fees** from UrbanBound's moving partners, often finding significantly lower prices elsewhere. (1 reviews) - Users express frustration with **poor customer support** , citing unhelpful consultants and complicated processes as major issues. (1 reviews) - Users find the **poor interface design** of UrbanBound frustrating, complicating the process and hindering a smooth experience. (1 reviews) ## UrbanBound Reviews ### 1. Urbanbound desires **Rating:** 5.0/5.0 stars **Reviewed by:** Deng J. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about UrbanBound?** Urbanbound is an outstanding entrepre that gives accurate of its products with fantastic satisfaction towards consumers, which made it highly recommend, I love having good time collecting it products and services. **What do you dislike about UrbanBound?** Urbanbound need to operate in rural areas too likely like it's did in cuties or towns, it name urban should disqualified it operation in rural areas too, urbanbound should considering operations in area which love their products and services. **What problems is UrbanBound solving and how is that benefiting you?** Urbanbound is solving urban desires and I was benefits me and I would love it operating in rural areas. ### 2. Still exploring **Rating:** 5.0/5.0 stars **Reviewed by:** Islam E. | Partnerships & Resources Mobilization Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2024 **What do you like best about UrbanBound?** Ease of use Integration Accounting Forecast **What do you dislike about UrbanBound?** Detailed long entry records Streamed procees **What problems is UrbanBound solving and how is that benefiting you?** Streaming relocation process for multiple employs at once Including forecast ### 3. UrbanBound has created a red carpet relocation experience for our new hires **Rating:** 4.5/5.0 stars **Reviewed by:** Susan C. | Talent Acquisition Manager **Reviewed Date:** September 27, 2022 **What do you like best about UrbanBound?** We appreciated when UrbanBound provided detailed relocation data on request. They have also been very responsive to all our needs. The feedback from our providers who are relocating is also very positive. **What do you dislike about UrbanBound?** Nothing comes to mind. Whenever we have had issues, we have shared them, and UB has addressed them in a very timely manner. **What problems is UrbanBound solving and how is that benefiting you?** We appreciate that UB is handling relocation arrangements instead of our staff and the incoming new hires. This creates more of a "red carpet" experience for our valued providers. ### 4. Urbanbound Supports our Success! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about UrbanBound?** The ability for our applicants and newly hired team members to quickly & securely get reimbursed for expenses. **What do you dislike about UrbanBound?** The reporting functions are a little tricky to navigate on the back end. **Recommendations to others considering UrbanBound:** The team at UrbanBound is super accommodating. It's a good idea to consider things your internal team members need, as well as your external or new hire team members. They're highly supportive of working with the accounting department to create reports and communication channels that easily share financial information. The UB Team is also very friendly, flexible and responsive - as company needs might evolve, they're there to problem-solve with you. **What problems is UrbanBound solving and how is that benefiting you?** Helping our new team members with resources to make stressful moves less stressful. ### 5. Transition Like No Other **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin N. | Program Manager, Talent Acquisition|Diversity, Equity and Belonging, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2020 **What do you like best about UrbanBound?** The online portal was easy to navigate, intuitive and insightful, helping to create an ultimate experience. My relocation agent was phenomenal! Grace, you’re heaven sent! **What do you dislike about UrbanBound?** When traveling by air, it would be helpful to opt in for first or business class travel. **Recommendations to others considering UrbanBound:** Ask questions about vendors available. **What problems is UrbanBound solving and how is that benefiting you?** UrbanBound helped to make my move possible. ### 6. Urbanbound Relocation **Rating:** 5.0/5.0 stars **Reviewed by:** Prabhjot S. | EDG Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2020 **What do you like best about UrbanBound?** The representative always responded quickly and provided detailed answers to all my questions. **What do you dislike about UrbanBound?** Thought a lot. But couldn't find anything. **What problems is UrbanBound solving and how is that benefiting you?** Moving, Transportation, Rental apartments, Rental cars and temporary housing ### 7. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** September 21, 2020 **What do you like best about UrbanBound?** I liked the personalized service I received and how I was able to connect with a real person when I needed help. **What do you dislike about UrbanBound?** Nothing! would highly recommend- had a great overall experience **What problems is UrbanBound solving and how is that benefiting you?** UrbanBound helped me move to Chicago and ensure I was ready to go on day one. Everything was easy to use and I felt way more organized than I would have been on my own ### 8. We truly love the UrbanBound team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2019 **What do you like best about UrbanBound?** The team's secret sauce is its ability to grow amazing relationships. I've heard time and time again that our employee's UB Partner was absolutely amazing. In addition, our Recruiting team truly enjoys our time with the UB internal team. Best meeting of the quarter! **What do you dislike about UrbanBound?** It's difficult to use UB when relocating to or from remote areas but the team has been so open and flexible with us to help make the process easier for our employees. **What problems is UrbanBound solving and how is that benefiting you?** Relocating candidates to our offices and taking that complex problem off our plate has been such a time saver. ### 9. Organized Chaos **Rating:** 4.5/5.0 stars **Reviewed by:** Arliss O. | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2018 **What do you like best about UrbanBound?** The way they were able to execute on a dimes notice. I had only 2 weeks from acceptance to time of report on my first day. Relocation from Chicago Il to Scottsdale AZ.. I noted the following characteristics as we went though a vary what seem to me to be chaotic. the attentiveness of the team, the ability to keep the situation in a moderate level regarding stress, the ability to rely upon them, how organized they were, the website of resources and tracking of the plethora of details involved with a relocation. **What do you dislike about UrbanBound?** lack of input when it came to spending the slotted budget. **Recommendations to others considering UrbanBound:** ensure you understand what instructions Urban Bound receives from your employer regarding your relocation package and the limitations there -in. Understand how much actual control you have over how the budgeted funds are allocated and spent. **What problems is UrbanBound solving and how is that benefiting you?** As if my relocation, to a new city / region of the country that I had never been before, in a 2 week period was not enough stress, I had a stress booster of having to sell my condo in Chicago, and purchasing in AZ. When urban bound was contacted of any issues along the way of the 3 prong services they provided (relocation, sell and purchase of real-estate) they always was quick to solve and provide updates immediately as information became available. In hindsight they were relentless in getting results. for me. These actions garnered my trust after a short period of time. As the process continued, i noticed I would convey an issue. and not worry about it. which allowed me to address the next item of urgency. ### 10. Friendly and always ready to help **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren Z. | Breakfast Department Intern, Food & Beverages, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2018 **What do you like best about UrbanBound?** The relocation consultant that reached out to me was very polite, friendly, and was to readily answer any questions that I had about my move in a timely manner. **What do you dislike about UrbanBound?** The UrbanBound website can be a bit confusing to navigate; it's a bit overwhelming when you first go to explore it. **What problems is UrbanBound solving and how is that benefiting you?** UrbanBound has helped me with my relocation after I accepted a job at my current company. Their entire network of knowledge and resources is the largest benefit I realized. ### 11. A wonderful experience **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor W. | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2018 **What do you like best about UrbanBound?** My relocation Consultant, Jennifer Hoekstra, was the best part of my experience with urbanBound. She always responded with 24 hours of any request I had, even last minute! The resources and vendors available we reasonably prices and extremely friendly. The website is extremely user-friendly and helpful! **What do you dislike about UrbanBound?** My moving package was a little uninformative on what our options were on certain items. **Recommendations to others considering UrbanBound:** This is a great and friendly 3rd party moving service! would recommend to anyone looking for this type of service. **What problems is UrbanBound solving and how is that benefiting you?** exceptional 3rd party moving recourse! ### 12. I felt like i was in the best possible hands for the job. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Animation | Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2018 **What do you like best about UrbanBound?** Everyone was so helpful and in my case i needed to relocate within a weeks time which was no problem for UrbanBound and all their affiliates. Everyone was so professional and on top of it. I felt like i was in such great hands and i was! Everything went off without a hitch. **What do you dislike about UrbanBound?** Honestly i cant think of anything i disliked when it came to using UrbanBound. **What problems is UrbanBound solving and how is that benefiting you?** Since i was new to the Bay Area, UrbanBound provided a wonderful tour of the city to help familiarize me with my new home which helped me immensely. ### 13. Jennifer who helped out with my relocation was spot on and replied swiftly every single time. **Rating:** 5.0/5.0 stars **Reviewed by:** Varun Raju Sivaram R. | Project Engineer, Construction, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2018 **What do you like best about UrbanBound?** Swift replies and great at solving issues immediately **What do you dislike about UrbanBound?** Nothing at all. Everything was taken care. **What problems is UrbanBound solving and how is that benefiting you?** Not have to go through the painful research on who is the economical service provider. ## UrbanBound Discussions - [What is UrbanBound used for?](https://www.g2.com/discussions/what-is-urbanbound-used-for) - [View UrbanBound pricing details and edition comparison](https://www.g2.com/products/urbanbound/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+23%3A48%3A57+-0500&secure%5Bsession_id%5D=db3f06c1-621c-45b5-b9ff-9e7064082149&secure%5Btoken%5D=53d904a6de8b3eee72e1f9a716efb916a71fd7a78691aac8f41a2252b35458a6&format=llm_user) ## UrbanBound Features **Customization** - Services - Additional Tools - Home Solutions **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Logistics** - Dashboard & Reporting - Cost Management - Budget Tools - Expense Calculation - Vendor Management - Tax Management - Immigration Management - Reimbursement Management - Task Management - Immigration Management **Management** - Relocation Benefits - Employee Portal - Additional Tools **Additional Functionality** - Onboarding - Reporting/Analytics - Surveys & Feedback - Move Progress Tracking - AI Copilot - Content Library - Generative AI ## Top UrbanBound Alternatives - [ServiceNow HR Service Delivery](https://www.g2.com/products/servicenow-hr-service-delivery/reviews) - 4.3/5.0 (367 reviews) - [Deel Hire](https://www.g2.com/products/deel-hire/reviews) - 4.8/5.0 (5,956 reviews) - [ReloTalent](https://www.g2.com/products/relotalent/reviews) - 4.6/5.0 (4 reviews)