--- title: Upwork Reviews meta\_title: 'Upwork Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 3213 reviews by the users' company size, role or industry to find out how Upwork works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 3213 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Upwork Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **ease of use** on Upwork, facilitating job searches and secure payments seamlessly. [(665 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174599&qs=pros-and-cons#reviews) Users value the **wide variety of job opportunities** on Upwork, facilitating connections with clients globally and ease of application. [(367 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173567&qs=pros-and-cons#reviews) Users appreciate the **convenience and reliability** of Upwork, finding it ideal for freelancers seeking secure and rewarding projects. [(358 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174676&qs=pros-and-cons#reviews) Users appreciate the **time efficiency** of Upwork, enabling quick navigation and easy contract management. [(288 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174279&qs=pros-and-cons#reviews) Users value the **secure payment systems** and organized management, fostering trust and reliability in job transactions. [(266 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174490&qs=pros-and-cons#reviews) Users find Upwork to be **expensive** due to costs associated with Connects and commission on earnings, impacting accessibility. [(474 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174068&qs=pros-and-cons#reviews) Users express frustration over **high fees** on Upwork, feeling increasingly burdened by costs and reduced earnings. [(454 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174035&qs=pros-and-cons#reviews) Users express frustration over **job scarcity** on Upwork, citing competition and low-paying clients as significant challenges. [(207 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173972&qs=pros-and-cons#reviews) Users face **intense competition** on Upwork, struggling to secure jobs despite qualifications due to aggressive bidding practices. [(155 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173362&qs=pros-and-cons#reviews) Users face significant **limitations** on Upwork, including cumbersome messaging, slow payouts, and a flooded talent pool. [(123 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174471&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Upwork ##### 1. Ease of Use Users commend the **ease of use** on Upwork, facilitating job searches and secure payments seamlessly. [ See 665 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174599&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Quick Setup, Effective for Consultant Hiring" What do you like about Upwork? I find Upwork helpful and quick. Hiring contractors for one-off work is straightforward, and I'm particularly impressed with how simple the initial se ![Kate S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate S.") KS Kate S. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Hiring Experience with Global Reach" What do you like about Upwork? I like the breadth of skilled workers on Upwork and how quickly I can narrow down my choices. I appreciate the platform's ability to keep communicatio ##### 2. Job Opportunities Users value the **wide variety of job opportunities** on Upwork, facilitating connections with clients globally and ease of application. [ See 367 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173567&qs=pros-and-cons#reviews) See Related User Reviews ![Stacy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacy R.") SR Stacy R. Small-Business (50 or fewer emp.) 5.0/5 "Perfect Platform for Affordable Freelance Work" What do you like about Upwork? I find Upwork perfect for people in my industry who do social media work. It's great that you can find jobs specific to social media and freelancers t ![Prafful K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prafful K.") PK Prafful K. Small-Business (50 or fewer emp.) 4.5/5 "Helpful platform for students and freshers to get freelance work" What do you like about Upwork? I like that Upwork connects me with clients from all over the world. It’s a good way to earn while learning, and the payment system feels secure. Ther ##### 3. Freelancing Services Users appreciate the **convenience and reliability** of Upwork, finding it ideal for freelancers seeking secure and rewarding projects. [ See 358 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174676&qs=pros-and-cons#reviews) See Related User Reviews ![Stacy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacy R.") SR Stacy R. Small-Business (50 or fewer emp.) 5.0/5 "Perfect Platform for Affordable Freelance Work" What do you like about Upwork? I find Upwork perfect for people in my industry who do social media work. It's great that you can find jobs specific to social media and freelancers t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 5.0/5 "Efficient Talent Finder - speeds up my workflow" What do you like about Upwork? I can browse multiple talent\freelancers to see what capabilities they have. Upwork also keeps a running history of who I've worked with. I appreciat ##### 4. Time Efficiency Users appreciate the **time efficiency** of Upwork, enabling quick navigation and easy contract management. [ See 288 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174279&qs=pros-and-cons#reviews) See Related User Reviews ![Stacy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacy R.") SR Stacy R. Small-Business (50 or fewer emp.) 5.0/5 "Perfect Platform for Affordable Freelance Work" What do you like about Upwork? I find Upwork perfect for people in my industry who do social media work. It's great that you can find jobs specific to social media and freelancers t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 5.0/5 "Efficient Talent Finder - speeds up my workflow" What do you like about Upwork? I can browse multiple talent\freelancers to see what capabilities they have. Upwork also keeps a running history of who I've worked with. I appreciat ##### 5. Trusted Platform Users value the **secure payment systems** and organized management, fostering trust and reliability in job transactions. [ See 266 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174490&qs=pros-and-cons#reviews) See Related User Reviews ![Mary "Cathy" A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary "Cathy" A.") MA Mary "Cathy" A. Small-Business (50 or fewer emp.) 5.0/5 "Been using Upwork for several years and I was happier with Elance" What do you like about Upwork? One thing I appreciate about Upwork is the continued improvement in matching freelancers with relevant opportunities. The platform has become more eff ![Muzammil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muzammil M.") MM Muzammil M. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Global Freelancing with Secure Payments and Reliable Opportunities" What do you like about Upwork? Upwork provides excellent flexibility and global exposure for freelancers. The platform makes it possible to connect with clients from different count ### 5 Cons or Disadvantages of Upwork ##### 1. Expensive Users find Upwork to be **expensive** due to costs associated with Connects and commission on earnings, impacting accessibility. [ See 474 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174068&qs=pros-and-cons#reviews) See Related User Reviews ![Mary "Cathy" A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary "Cathy" A.") MA Mary "Cathy" A. Small-Business (50 or fewer emp.) 5.0/5 "Been using Upwork for several years and I was happier with Elance" What do you dislike about Upwork? While Upwork offers many valuable features, there are a few areas where I believe the platform could continue to improve. One improvement would be ![Muzammil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muzammil M.") MM Muzammil M. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Global Freelancing with Secure Payments and Reliable Opportunities" What do you dislike about Upwork? One of the main challenges on Upwork is the high level of competition. Many freelancers apply for the same projects, which can make it difficult to st ##### 2. High Fees Users express frustration over **high fees** on Upwork, feeling increasingly burdened by costs and reduced earnings. [ See 454 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174035&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great Access to Affordable Short-Term Workers" What do you dislike about Upwork? They have added more fees and ask about tipping too much now. Don't need to tip on most projects, would rather give more work. ![Mary "Cathy" A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary "Cathy" A.") MA Mary "Cathy" A. Small-Business (50 or fewer emp.) 5.0/5 "Been using Upwork for several years and I was happier with Elance" What do you dislike about Upwork? While Upwork offers many valuable features, there are a few areas where I believe the platform could continue to improve. One improvement would be ##### 3. Job Scarcity Users express frustration over **job scarcity** on Upwork, citing competition and low-paying clients as significant challenges. [ See 207 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173972&qs=pros-and-cons#reviews) See Related User Reviews ![Mary "Cathy" A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary "Cathy" A.") MA Mary "Cathy" A. Small-Business (50 or fewer emp.) 5.0/5 "Been using Upwork for several years and I was happier with Elance" What do you dislike about Upwork? While Upwork offers many valuable features, there are a few areas where I believe the platform could continue to improve. One improvement would be ![Sarah R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah R.") SR Sarah R. 4.0/5 "Connects Professionals but High Fees and Fake Jobs Persist" What do you dislike about Upwork? I don't like Upwork's high fees, the fake jobs being posted, and the large number of applicants for a single job. ##### 4. Intense Competition Users face **intense competition** on Upwork, struggling to secure jobs despite qualifications due to aggressive bidding practices. [ See 155 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173362&qs=pros-and-cons#reviews) See Related User Reviews ![Muzammil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muzammil M.") MM Muzammil M. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Global Freelancing with Secure Payments and Reliable Opportunities" What do you dislike about Upwork? One of the main challenges on Upwork is the high level of competition. Many freelancers apply for the same projects, which can make it difficult to st ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 0.0/5 "UpWork is the Worst" What do you dislike about Upwork? Everything. Connects. Bidding. Race to the bottom on price. Fake trust badges. Pay-to-play at every turn. There is nothing to like, really. ##### 5. Limitations Users face significant **limitations** on Upwork, including cumbersome messaging, slow payouts, and a flooded talent pool. [ See 123 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174471&qs=pros-and-cons#reviews) See Related User Reviews ![Doaa Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doaa Y.") DY Doaa Y. Enterprise (\> 1000 emp.) 5.0/5 "Flexible Global Projects with Strong Payment Protection" What do you dislike about Upwork? No of connects are now slim and you have to purchase them now if you want to submit proposal and each client requires no of connects to be submitted u ![Nora A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nora A.") NA Nora A. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use and Full of Opportunities for Steady Client Work" What do you dislike about Upwork? Some of the jobs have requirements that feel excessive. It also takes too many connects just to apply. ![Karyn B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karyn B.") KB Karyn B. Associate Small-Business (50 or fewer emp.) 3/20/2026 "Diverse Talent, Seamless Collaboration" 5/5 What do you like best about Upwork? I find Upwork to be a great and diverse platform with obviously more than capable individuals. I've honed in on one individual in particular, and we've built a solid work relationship that I would like to continue. Review collected by and hosted on G2.com. What do you dislike about Upwork? Sometimes there are glitches in the payment process. So that's about it. Nothing that cannot be handled via customer service. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? I utilize Upwork to access skill sets we don't have in-house, solving requirements beyond our capabilities. It's a diverse platform with capable individuals, allowing me to build valuable relationships. Review collected by and hosted on G2.com. Show More 4/22/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Small-Business (50 or fewer emp.) 9/15/2025 "Efficient Freelancing with Top-Quality Results" 5/5 What do you like best about Upwork? I like how quickly I can get work done with a freelancer on Upwork, and it's at a low cost. The quality of the work I receive from freelancers is top-tier. The platform and communication tools are very useful and easy to use, allowing me to communicate with my freelancers and manage projects very quickly and easily. Review collected by and hosted on G2.com. What do you dislike about Upwork? I dislike the size limit for uploading files on Upwork. If you guys could increase the limit of file size, that would help us tremendously. A lot of times our freelancers have to use external tools like Dropbox or Google Drive to send us computer work. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? Upwork helps solve technical problems by avoiding the need to hire big consulting firms or employees for tasks that freelancers can handle quickly and at a low cost. Review collected by and hosted on G2.com. Show More 1/20/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Rahim W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahim W.") RW Rahim W. Filmmaker/Cinematographer Small-Business (50 or fewer emp.) 1/20/2026 "Effortless Freelancer Hiring with Upwork" 5/5 What do you like best about Upwork? I love the ease of finding freelancers on Upwork. Whenever I post a job, I get an almost immediate response from a wide range of freelancers. I appreciate the safety of doing business on Upwork because of the protections they provide for the contractor. I also like having an abundance of options to choose from. The initial setup was simple and straightforward. Review collected by and hosted on G2.com. What do you dislike about Upwork? I wish Upwork could learn who we hire and suggest other freelancers based on previous habits. It would be helpful if it could see the type of freelancers we work with and recommend others that seem similar. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? Upwork helps me get my time back by offering ease in finding freelancers, providing safety with protections, and giving me an abundance of freelancer options. Review collected by and hosted on G2.com. Show More 4/20/2026 Validated ReviewerIncentivizedSource: Seller invite ![Charles W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles W.") CW Charles W. Small-Business (50 or fewer emp.) 4/23/2026 "Efficient Backend Support and Cost-Effective Solutions" 5/5 What do you like best about Upwork? I appreciate how Upwork connects me with experts to handle tasks I don't have the skills for, especially in back-end web support, integrations with WordPress, and Gravity Forms. They do the work quickly, which helps make it cost-effective. The initial setup of Upwork was very easy. I also like that it's recommended by others, and based on my experience, I'm very likely to recommend Upwork to friends or colleagues. Review collected by and hosted on G2.com. What do you dislike about Upwork? I'm still getting used to the interface and how best to communicate with the person I'm working with. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? I use Upwork for tech support and web page tasks, like backend web support, WordPress integrations, and Gravity Forms. It connects me with preferred professionals to do work I lack skills in, quickly and cost-effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Maryann S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maryann S.") MS Maryann S. Owner Retail Small-Business (50 or fewer emp.) 5/17/2026 "Variety in Jobs, But Competitive Market" 3/5 What do you like best about Upwork? I like that there are a lot of different jobs that you could choose from on Upwork. The search works very well compared to other gig work sites. Review collected by and hosted on G2.com. What do you dislike about Upwork? It looks like there's more people trying to hire people instead of get hired. This makes my experience kinda negative because I am actively looking for a job, and I can't use the site to look for one. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? I use Upwork to find microtasks and gig work. I appreciate the variety of jobs available and the search works well compared to other gig sites. However, there seems to be more people hiring than looking for work, which makes my job search challenging. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MP Mike P. Owner/Operator Small-Business (50 or fewer emp.) 3/13/2026 "Easy-to-Use Platform with a Wide Pool of Affordable International Talent" 4/5 What do you like best about Upwork? It's a great network to find work as a freelancer / small business and also find help for your business. It's easy to use and the pool is wide, especially with good international talent that is reasonably priced Review collected by and hosted on G2.com. What do you dislike about Upwork? The mediation process needs some tweaking - sometimes it doesn't work out between parties and I wish Upwork had better policies in place to protect both sides. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? The need to find help for our small business, without having the resources to have full time employees. Upwork helps find the right talent to help with tasks we aren't equipped to do ourselves, or simply want to offload. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Stacy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacy R.") SR Stacy R. Senior Social Media Strategist Small-Business (50 or fewer emp.) 2/23/2026 "Perfect Platform for Affordable Freelance Work" 5/5 What do you like best about Upwork? I find Upwork perfect for people in my industry who do social media work. It's great that you can find jobs specific to social media and freelancers that are within your budget. It's useful that you can work with freelancers from literally any location across the world and share their experiences. I've hired plenty of freelancers this way, and I get 99% of my clients from Upwork. Setting it up was very easy, and my identity was verified within twenty-four hours. The process was smooth and straightforward. Review collected by and hosted on G2.com. What do you dislike about Upwork? I think vetting freelancers would improve my workflow a lot better. I've gone through a lot of freelancers. It's been a whole trial and error process of people who are not actually qualified to do the job. Who claim that they have the experience and then can't actually do the work. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? I use Upwork to outsource freelance work at an affordable rate. It helps by screenshotting users' computers, so I don't worry about checking timesheets. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Devroux D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Devroux D.") DD Devroux D. Business Development Consultant Small-Business (50 or fewer emp.) 1/27/2026 "Reliable Hub for Freelancers with Efficient Payment System" 4/5 What do you like best about Upwork? I find Upwork valuable for lead generation, allowing me to find projects without spending months on marketing myself. I particularly appreciate the consistency of free job requests and the availability of legitimate jobs, which I believe sets Upwork apart. The escrow system works well, as I haven't had any disputes since joining. The initial setup was straightforward, and once I landed my first project, they started coming in more consistently. Review collected by and hosted on G2.com. What do you dislike about Upwork? The time capture feature on the desktop app could be somewhat more responsive in terms of capture randomisation. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? Upwork solves lead generation for me, acting as a central hub for projects and offering a safe space for payments. It provides consistent, legitimate job requests, making it easier to find and secure work. Review collected by and hosted on G2.com. Show More 2/3/2026 Current UserValidated ReviewerSource: Organic ![Andreas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andreas B.") AB Andreas B. Small-Business (50 or fewer emp.) 3/12/2026 "Effortless Talent Acquisition with Upwork" 5/5 What do you like best about Upwork? I really appreciate how Upwork provides access to a large amount of talent and allows me to sort exactly for what I need. The filtering function is particularly beneficial for me as I can search for specific jobs and titles. This is crucial when I'm looking for the most qualified talent, as I can filter candidates by experience, country, and hourly rate. I also find that Upwork offers better talent quality and a wider range of experienced workers compared to other platforms. The initial setup was very easy, which was a big plus. Review collected by and hosted on G2.com. What do you dislike about Upwork? I find that the overview of weekly hours charged is not very simple to understand, especially when multiple people work at the same time. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? I use Upwork to access a large amount of talent and sort exactly for what I need, filtering by experience, country, and hourly rate. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Mike M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike M.") MM Mike M. Debt Advisor Small-Business (50 or fewer emp.) 12/18/2025 "Empowering Freelancers with Global Opportunities and Flexibility" 5/5 What do you like best about Upwork? Upwork offers a number of attractive features for freelancers. It connects professionals with a broad selection of projects spanning many industries, such as writing and web development. The platform allows freelancers to set their own schedules and workloads, which supports a healthier work-life balance. With its global reach, Upwork enables users to collaborate with clients from all over the world, often resulting in interesting and diverse opportunities. The secure payment system, including both hourly and fixed-price contracts, helps foster trust between freelancers and clients. Additionally, working on various projects and receiving feedback allows freelancers to continually develop their skills and advance professionally. Review collected by and hosted on G2.com. What do you dislike about Upwork? The service fees, the bidding process, and the additional charges for bid boosts are all concerns for me. Additionally, there have been issues with some contracts not being executed well with certain clients. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? Access to clients, job security, skill development, and flexible work, Review collected by and hosted on G2.com. 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