--- title: Upwork Reviews meta\_title: 'Upwork Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 3213 reviews by the users' company size, role or industry to find out how Upwork works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 3213 scale: '5' date\_modified: '2026-08-10' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Upwork Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **ease of use** on Upwork, facilitating job searches and secure payments seamlessly. [(665 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174599&qs=pros-and-cons#reviews) Users value the **wide variety of job opportunities** on Upwork, facilitating connections with clients globally and ease of application. [(367 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173567&qs=pros-and-cons#reviews) Users appreciate the **convenience and reliability** of Upwork, finding it ideal for freelancers seeking secure and rewarding projects. [(358 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174676&qs=pros-and-cons#reviews) Users appreciate the **time efficiency** of Upwork, enabling quick navigation and easy contract management. [(288 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174279&qs=pros-and-cons#reviews) Users value the **secure payment systems** and organized management, fostering trust and reliability in job transactions. [(266 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174490&qs=pros-and-cons#reviews) Users find Upwork to be **expensive** due to costs associated with Connects and commission on earnings, impacting accessibility. [(474 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174068&qs=pros-and-cons#reviews) Users express frustration over **high fees** on Upwork, feeling increasingly burdened by costs and reduced earnings. [(454 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174035&qs=pros-and-cons#reviews) Users express frustration over **job scarcity** on Upwork, citing competition and low-paying clients as significant challenges. [(207 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173972&qs=pros-and-cons#reviews) Users face **intense competition** on Upwork, struggling to secure jobs despite qualifications due to aggressive bidding practices. [(155 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173362&qs=pros-and-cons#reviews) Users face significant **limitations** on Upwork, including cumbersome messaging, slow payouts, and a flooded talent pool. [(123 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174471&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Upwork ##### 1. Ease of Use Users commend the **ease of use** on Upwork, facilitating job searches and secure payments seamlessly. [ See 665 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174599&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Quick Setup, Effective for Consultant Hiring" What do you like about Upwork? I find Upwork helpful and quick. Hiring contractors for one-off work is straightforward, and I'm particularly impressed with how simple the initial se ![Kate S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate S.") KS Kate S. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Hiring Experience with Global Reach" What do you like about Upwork? I like the breadth of skilled workers on Upwork and how quickly I can narrow down my choices. I appreciate the platform's ability to keep communicatio ##### 2. Job Opportunities Users value the **wide variety of job opportunities** on Upwork, facilitating connections with clients globally and ease of application. [ See 367 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173567&qs=pros-and-cons#reviews) See Related User Reviews ![Stacy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacy R.") SR Stacy R. Small-Business (50 or fewer emp.) 5.0/5 "Perfect Platform for Affordable Freelance Work" What do you like about Upwork? I find Upwork perfect for people in my industry who do social media work. It's great that you can find jobs specific to social media and freelancers t ![Prafful K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prafful K.") PK Prafful K. Small-Business (50 or fewer emp.) 4.5/5 "Helpful platform for students and freshers to get freelance work" What do you like about Upwork? I like that Upwork connects me with clients from all over the world. It’s a good way to earn while learning, and the payment system feels secure. Ther ##### 3. Freelancing Services Users appreciate the **convenience and reliability** of Upwork, finding it ideal for freelancers seeking secure and rewarding projects. [ See 358 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174676&qs=pros-and-cons#reviews) See Related User Reviews ![Stacy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacy R.") SR Stacy R. Small-Business (50 or fewer emp.) 5.0/5 "Perfect Platform for Affordable Freelance Work" What do you like about Upwork? I find Upwork perfect for people in my industry who do social media work. It's great that you can find jobs specific to social media and freelancers t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 5.0/5 "Efficient Talent Finder - speeds up my workflow" What do you like about Upwork? I can browse multiple talent\freelancers to see what capabilities they have. Upwork also keeps a running history of who I've worked with. I appreciat ##### 4. Time Efficiency Users appreciate the **time efficiency** of Upwork, enabling quick navigation and easy contract management. [ See 288 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174279&qs=pros-and-cons#reviews) See Related User Reviews ![Stacy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacy R.") SR Stacy R. Small-Business (50 or fewer emp.) 5.0/5 "Perfect Platform for Affordable Freelance Work" What do you like about Upwork? I find Upwork perfect for people in my industry who do social media work. It's great that you can find jobs specific to social media and freelancers t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 5.0/5 "Efficient Talent Finder - speeds up my workflow" What do you like about Upwork? I can browse multiple talent\freelancers to see what capabilities they have. Upwork also keeps a running history of who I've worked with. I appreciat ##### 5. Trusted Platform Users value the **secure payment systems** and organized management, fostering trust and reliability in job transactions. [ See 266 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174490&qs=pros-and-cons#reviews) See Related User Reviews ![Mary "Cathy" A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary "Cathy" A.") MA Mary "Cathy" A. Small-Business (50 or fewer emp.) 5.0/5 "Been using Upwork for several years and I was happier with Elance" What do you like about Upwork? One thing I appreciate about Upwork is the continued improvement in matching freelancers with relevant opportunities. The platform has become more eff ![Muzammil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muzammil M.") MM Muzammil M. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Global Freelancing with Secure Payments and Reliable Opportunities" What do you like about Upwork? Upwork provides excellent flexibility and global exposure for freelancers. The platform makes it possible to connect with clients from different count ### 5 Cons or Disadvantages of Upwork ##### 1. Expensive Users find Upwork to be **expensive** due to costs associated with Connects and commission on earnings, impacting accessibility. [ See 474 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174068&qs=pros-and-cons#reviews) See Related User Reviews ![Mary "Cathy" A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary "Cathy" A.") MA Mary "Cathy" A. Small-Business (50 or fewer emp.) 5.0/5 "Been using Upwork for several years and I was happier with Elance" What do you dislike about Upwork? While Upwork offers many valuable features, there are a few areas where I believe the platform could continue to improve. One improvement would be ![Muzammil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muzammil M.") MM Muzammil M. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Global Freelancing with Secure Payments and Reliable Opportunities" What do you dislike about Upwork? One of the main challenges on Upwork is the high level of competition. Many freelancers apply for the same projects, which can make it difficult to st ##### 2. High Fees Users express frustration over **high fees** on Upwork, feeling increasingly burdened by costs and reduced earnings. [ See 454 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174035&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great Access to Affordable Short-Term Workers" What do you dislike about Upwork? They have added more fees and ask about tipping too much now. Don't need to tip on most projects, would rather give more work. ![Mary "Cathy" A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary "Cathy" A.") MA Mary "Cathy" A. Small-Business (50 or fewer emp.) 5.0/5 "Been using Upwork for several years and I was happier with Elance" What do you dislike about Upwork? While Upwork offers many valuable features, there are a few areas where I believe the platform could continue to improve. One improvement would be ##### 3. Job Scarcity Users express frustration over **job scarcity** on Upwork, citing competition and low-paying clients as significant challenges. [ See 207 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173972&qs=pros-and-cons#reviews) See Related User Reviews ![Mary "Cathy" A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary "Cathy" A.") MA Mary "Cathy" A. Small-Business (50 or fewer emp.) 5.0/5 "Been using Upwork for several years and I was happier with Elance" What do you dislike about Upwork? While Upwork offers many valuable features, there are a few areas where I believe the platform could continue to improve. One improvement would be ![Sarah R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah R.") SR Sarah R. 4.0/5 "Connects Professionals but High Fees and Fake Jobs Persist" What do you dislike about Upwork? I don't like Upwork's high fees, the fake jobs being posted, and the large number of applicants for a single job. ##### 4. Intense Competition Users face **intense competition** on Upwork, struggling to secure jobs despite qualifications due to aggressive bidding practices. [ See 155 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173362&qs=pros-and-cons#reviews) See Related User Reviews ![Muzammil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muzammil M.") MM Muzammil M. Small-Business (50 or fewer emp.) 5.0/5 "Flexible Global Freelancing with Secure Payments and Reliable Opportunities" What do you dislike about Upwork? One of the main challenges on Upwork is the high level of competition. Many freelancers apply for the same projects, which can make it difficult to st ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 0.0/5 "UpWork is the Worst" What do you dislike about Upwork? Everything. Connects. Bidding. Race to the bottom on price. Fake trust badges. Pay-to-play at every turn. There is nothing to like, really. ##### 5. Limitations Users face significant **limitations** on Upwork, including cumbersome messaging, slow payouts, and a flooded talent pool. [ See 123 mentions ](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174471&qs=pros-and-cons#reviews) See Related User Reviews ![Doaa Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doaa Y.") DY Doaa Y. Enterprise (\> 1000 emp.) 5.0/5 "Flexible Global Projects with Strong Payment Protection" What do you dislike about Upwork? No of connects are now slim and you have to purchase them now if you want to submit proposal and each client requires no of connects to be submitted u ![Nora A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nora A.") NA Nora A. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use and Full of Opportunities for Steady Client Work" What do you dislike about Upwork? Some of the jobs have requirements that feel excessive. It also takes too many connects just to apply. ![Kate S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate S.") KS Kate S. President and Chief Color Expert, Trainer and Speaker Design Small-Business (50 or fewer emp.) 9/14/2025 "Seamless Hiring Experience with Global Reach" 5/5 What do you like best about Upwork? I like the breadth of skilled workers on Upwork and how quickly I can narrow down my choices. I appreciate the platform's ability to keep communications organized and the convenience of file sharing. Upwork's payroll service is crucial for me, as it handles paying people and handling taxes correctly around the world. This is something we wouldn't have taken on otherwise. Having everything in one place helps us keep the project organized. The initial setup of Upwork was seamless, and switching to Upwork from Fiverr has been a better fit for my business. Review collected by and hosted on G2.com. What do you dislike about Upwork? We often have projects with multiple parts, with one person working on several pieces at once. It would be helpful to be able to have a thread for each part rather than a single thread. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? Upwork gives me access to specialized skills without needing full-time staff, organizing communication and file sharing, and handling global payments and taxes, saving time and reducing risk. Review collected by and hosted on G2.com. Show More 3/15/2026 Validated ReviewerIncentivizedSource: Seller invite ![Noorain F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Noorain F.") NF Noorain F. Officer Biotechnology Small-Business (50 or fewer emp.) 4/20/2026 "Trustworthy Payments and Flexible Hours with Global Client Opportunities" 4/5 What do you like best about Upwork? We get opportunities to work with clients from all over the world. The payment system feels trustworthy, and it gives us the flexibility to choose the hours we want to work. Review collected by and hosted on G2.com. What do you dislike about Upwork? Getting work at the beginning is pretty tough. There aren’t many jobs available, and the work that does come up is often low quality. On top of that, the payment is quite low. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? It helps me connect with clients and find suitable work from all over the world. It also helps me build long-term relationships with clients, with a steady flow of income. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite RL Rizwan L. Head of Product Design Computer Software Small-Business (50 or fewer emp.) 3/12/2026 "Best platform for expert designers" 5/5 What do you like best about Upwork? Very secure payments and top-tier clients Review collected by and hosted on G2.com. What do you dislike about Upwork? The Pay-to-Play Barrier (Connects Inflation) Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? Upwork basically takes a lot of the stress out of finding and managing clients. Instead of worrying about whether a new client will actually pay, or spending time hunting for work on social media, the platform handles the contracts and holds the money in a secure account until the job is done. For someone running a design business, that’s a huge time-saver. It keeps all the boring admin, like invoices and time-tracking, in one place, so I can focus on the actual design work and on leading my team. The best part is how it helps me find high-quality projects without having to constantly market myself. Because it has a reputation system, my years of experience and successful past projects work like a magnet for bigger companies that are looking for experts rather than just cheap labor. It also makes it much easier to scale from small tasks to major branding or UI projects, since the infrastructure for managing larger contracts is already built in and ready to go. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite AC Alex C. Small-Business (50 or fewer emp.) 3/11/2026 "Broad Talent Access, But Costly for Long-Term Use" 4/5 What do you like best about Upwork? I like Upwork for its largest selection of talent. Their escrow and hourly payment tracking is really nice. I don't have to worry about setting up escrow services or dealing with unclear delivery. Once I have a contract, I can put the money for the milestone and have peace of mind that I will get it back if the freelancer can’t deliver. Also, the initial setup was super easy, and they are the only real option for the breadth of talent you might be looking for. Review collected by and hosted on G2.com. What do you dislike about Upwork? They nickel and dime to a degree it’s more painful to use them long term than set up your own contract with the freelancer. It is good for finding people, but a pain to keep working on. Their quest to be a publicly traded company has made them push away the clients and made keeping work on the platform more trouble than it’s worth. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? I use Upwork to find the right talent for anything I need and pay them seamlessly. I like the vast selection of talent and the peace of mind with their escrow and hourly payment tracking. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Rajasekar R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajasekar R.") RR Rajasekar R. Director of Product & Growth Data Science and Analytics Small-Business (50 or fewer emp.) 3/11/2026 "Seamless Hiring Experience on Upwork" 4.5/5 What do you like best about Upwork? I like that Upwork is set up for doing small work like this, end to end. From discovery to delivery of a project, the whole experience is pretty seamless on Upwork. I appreciate how it's easy for me to find the best lawyer by browsing through a list of attorneys, checking their past projects, and seeing how much they charge. I can easily sign a contract and pay via Upwork, making the process seamless. The tool provides a way to set up meetings, facilitating an intro brief meeting even before getting alignment. On an ongoing basis, communication via chat or meetings is made convenient. The initial setup was pretty easy, and I could quickly explain what the project is. The features are really good as soon as I prompt something, the AI picks it up and creates a nice project description for me. This made creating a project straightforward. Review collected by and hosted on G2.com. What do you dislike about Upwork? So things that have not worked well for me is more from a worker standpoint. I put my profile on Upwork, and I haven't been able to get any projects. So at least for me, there is not a good match. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? Upwork makes it easy to find the best lawyer for my case by providing a list of attorneys, showing their past projects, and pricing. It allows me to sign contracts, pay seamlessly, set up meetings, and communicate easily for ongoing projects. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Aaron A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron A.") AA Aaron A. Small-Business (50 or fewer emp.) 3/11/2026 "Seamless Hiring with a Minor Hitch" 5/5 What do you like best about Upwork? I like that everything's seamless. When I hire people, I don't have to worry about getting anything set up; everything tracks their time automatically. I can see exactly how efficient they are with their time. Everything is built into the platform, which is just one thing less to think about when hiring, especially people from other countries. In the beginning, I really value those tools that show me how frequently they use the keyboard and other things that give me a sense of how well they use their time. Review collected by and hosted on G2.com. What do you dislike about Upwork? I sometimes find that the Upwork website can be a bit buggy. There are times when I want to use the site, and it just isn't working, which is one of the issues I don't like. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? Upwork helps me find good talent and clients. It tracks time automatically, showing how efficient hires are, particularly useful when hiring overseas. Everything is seamless and built into the platform. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Michael D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael D.") MD Michael D. Small-Business (50 or fewer emp.) 3/11/2026 "Efficient Talent Sourcing, But Clunky Meetings" 3.5/5 What do you like best about Upwork? I like Upwork's deep database or roster of talent, which makes it easier for me to find specific resources for projects. If I'm looking for a specific need, I can easily search by specific keywords or phrases, or even by project or campaign. This feature lists people, their experiences, and the price all in one spot, which I find provides an incredibly helpful one-stop experience. Additionally, I find Upwork pretty easy to use for recruiting part-time employees, and the initial setup was fairly easy for my team. Review collected by and hosted on G2.com. What do you dislike about Upwork? The number one thing I dislike is the meeting format within Upwork. It's really clunky and hard to use. A lot of times, I've had missed meetings or couldn't get into a meeting on time because it just doesn't work properly. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? Upwork solves finding talent. It has a deep database or roster of talent for specific projects, making it easy to find a specific resource. I can search by specific keyword or project, listing people, their experiences, and prices all in one spot. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Aaron P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron P.") AP Aaron P. Small-Business (50 or fewer emp.) 4/30/2026 "Effortless Staffing Flexibility with Upwork" 5/5 What do you like best about Upwork? I don't need to hire a full-time staff, which is great. I can hire on a need-to-need basis per project with Upwork. I'm happy to use the payment system because I don't have to figure out how to transfer in different currencies. I hired or started interviewing people off the bat, and the initial setup was super easy. I value the messaging system too. Review collected by and hosted on G2.com. What do you dislike about Upwork? I guess it would be great if Upwork had integrated with a product like Twilio or had similar functionality on their site so I can manage projects easier without leaving the Upwork infrastructure. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? Upwork lets me hire on a project basis, avoiding the need for full-time staff. I'm happy with its payment system for handling different currencies and the messaging system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Ashley D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley D.") AD Ashley D. SEO consultant Small-Business (50 or fewer emp.) 3/11/2026 "Ideal for Hiring Freelancers with Great Insights" 5/5 What do you like best about Upwork? I like that I can see multiple projects freelancers have completed. I can see reviews, and it helps me find freelancers whose past work is relative to the projects I need them for and see how they performed. Being able to see how many jobs they completed and didn't complete gives a more complete picture. Review collected by and hosted on G2.com. What do you dislike about Upwork? I mean, sometimes I'm not sure how accurate some of these job completion stats are because, you know, maybe the job wasn't completed because the person who hired them stopped it before it was over. I'm also not a fan when freelancers can add manual work because I've experienced cases where a freelancer has tried to charge me for working on another project. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? I use Upwork to find freelancers for small onetime projects or to test freelancers for recurring projects. It's a good place to evaluate freelancers based on completed projects and reviews. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Michael R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael R.") MR Michael R. Cold Case Investigator Small-Business (50 or fewer emp.) 3/9/2026 "Upwork’s Milestone Payments Build Trust and Keep Contracts on Track" 5/5 What do you like best about Upwork? I use Upwork because they provide the trust required to go forward with a contract for people you have only reviewed online. Each contract I have written has been broken down into milestones and only after you’ve reviewed and approved each milestone do you release payment for the service you have already received. Both sides win in this situation. Review collected by and hosted on G2.com. What do you dislike about Upwork? My first time using Upwork I was a bit overwhelmed by the sheer number of applicants there were for a relatively small contract. Review collected by and hosted on G2.com. What problems is Upwork solving and how is that benefiting you? Upwork solves the problem of finding people with particular skills that you might only need once. You need describe your needs and Upwork brings the people to you. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Top-Rated Alternatives [ ![Fiverr](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fiverr") Fiverr 4.3/5(463) ](https://www.g2.com/products/fiverr/reviews) [ ![Bark.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bark.com") Bark.com 1.6/5(334) ](https://www.g2.com/products/bark-com/reviews) [ ![Toptal](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toptal") Toptal 4.7/5(270) ](https://www.g2.com/products/toptal/reviews) [ View All Alternatives ](https://www.g2.com/products/upwork/competitors/alternatives) ##### Categories on G2 [Freelancer Management Systems](https://www.g2.com/categories/freelancer-management-systems)[Freelance Platforms](https://www.g2.com/categories/freelance-platforms) ##### Explore More [Best event management software for small businesses](https://www.g2.com/discussions/what-s-the-best-event-management-software-for-small-businesses)[Best app for board meeting organization](https://www.g2.com/discussions/best-app-for-board-meeting-organization)[Which data analytics platforms provide real-time construction visibility without requiring custom dashboard builds?](https://www.g2.com/discussions/which-data-analytics-platforms-provide-real-time-construction-visibility-without-requiring-custom-dashboard-builds) [Is Simplus worth it as a quote to cash consulting partner for a Salesforce-heavy implementation, or does a larger firm like IBM Consulting justify the cost difference with broader delivery coverage?](https://www.g2.com/discussions/is-simplus-worth-it-as-a-quote-to-cash-consulting-partner-for-a-salesforce-heavy-implementation-or-does-a-larger-firm-like-ibm-consulting-justify-the-cost-difference-with-broader-delivery-coverage)[What audience intelligence tools have crosstab and heatmap functionality that analysts can actually use in a client presentation without exporting to a separate tool?](https://www.g2.com/discussions/what-audience-intelligence-tools-have-crosstab-and-heatmap-functionality-that-analysts-can-actually-use-in-a-client-presentation-without-exporting-to-a-separate-tool%20)[Pros and Cons Details](https://www.g2.com/products/upwork/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)