--- title: Upwork Reviews meta\_title: 'Upwork Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 3214 reviews by the users' company size, role or industry to find out how Upwork works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 3214 scale: '5' date\_modified: '2026-08-11' parent\_category: name: HR url: https://www.g2.com/categories/hr ---

### Upwork Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the **ease of use** on Upwork, facilitating job searches and secure payments seamlessly. [(665 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174599&qs=pros-and-cons#reviews)

Users value the **wide variety of job opportunities** on Upwork, facilitating connections with clients globally and ease of application. [(367 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173567&qs=pros-and-cons#reviews)

Users appreciate the **convenience and reliability** of Upwork, finding it ideal for freelancers seeking secure and rewarding projects. [(358 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174676&qs=pros-and-cons#reviews)

Users appreciate the **time efficiency** of Upwork, enabling quick navigation and easy contract management. [(288 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174279&qs=pros-and-cons#reviews)

Users value the **secure payment systems** and organized management, fostering trust and reliability in job transactions. [(266 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174490&qs=pros-and-cons#reviews)

Users find Upwork to be **expensive** due to costs associated with Connects and commission on earnings, impacting accessibility. [(474 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174068&qs=pros-and-cons#reviews)

Users express frustration over **high fees** on Upwork, feeling increasingly burdened by costs and reduced earnings. [(454 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174035&qs=pros-and-cons#reviews)

Users express frustration over **job scarcity** on Upwork, citing competition and low-paying clients as significant challenges. [(207 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173972&qs=pros-and-cons#reviews)

Users face **intense competition** on Upwork, struggling to secure jobs despite qualifications due to aggressive bidding practices. [(155 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173362&qs=pros-and-cons#reviews)

Users face significant **limitations** on Upwork, including cumbersome messaging, slow payouts, and a flooded talent pool. [(123 mentions)](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174471&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Upwork

##### 1. Ease of Use

Users commend the **ease of use** on Upwork, facilitating job searches and secure payments seamlessly.
[
See 665 mentions
](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174599&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Quick Setup, Effective for Consultant Hiring"

What do you like about Upwork?

I find Upwork helpful and quick. Hiring contractors for one-off work is straightforward, and I'm particularly impressed with how simple the initial se

 ![Kate S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate S.")
KS

Kate S.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Hiring Experience with Global Reach"

What do you like about Upwork?

I like the breadth of skilled workers on Upwork and how quickly I can narrow down my choices. I appreciate the platform's ability to keep communicatio

##### 2. Job Opportunities

Users value the **wide variety of job opportunities** on Upwork, facilitating connections with clients globally and ease of application.
[
See 367 mentions
](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173567&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Stacy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacy R.")
SR

Stacy R.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect Platform for Affordable Freelance Work"

What do you like about Upwork?

I find Upwork perfect for people in my industry who do social media work. It's great that you can find jobs specific to social media and freelancers t

 ![Prafful K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prafful K.")
PK

Prafful K.

Small-Business (50 or fewer emp.)

4.5/5

"Helpful platform for students and freshers to get freelance work"

What do you like about Upwork?

I like that Upwork connects me with clients from all over the world. It’s a good way to earn while learning, and the payment system feels secure. Ther

##### 3. Freelancing Services

Users appreciate the **convenience and reliability** of Upwork, finding it ideal for freelancers seeking secure and rewarding projects.
[
See 358 mentions
](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174676&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Stacy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacy R.")
SR

Stacy R.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect Platform for Affordable Freelance Work"

What do you like about Upwork?

I find Upwork perfect for people in my industry who do social media work. It's great that you can find jobs specific to social media and freelancers t

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Efficient Talent Finder - speeds up my workflow"

What do you like about Upwork?

I can browse multiple talent\freelancers to see what capabilities they have. Upwork also keeps a running history of who I've worked with. I appreciat

##### 4. Time Efficiency

Users appreciate the **time efficiency** of Upwork, enabling quick navigation and easy contract management.
[
See 288 mentions
](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174279&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Stacy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacy R.")
SR

Stacy R.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect Platform for Affordable Freelance Work"

What do you like about Upwork?

I find Upwork perfect for people in my industry who do social media work. It's great that you can find jobs specific to social media and freelancers t

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Efficient Talent Finder - speeds up my workflow"

What do you like about Upwork?

I can browse multiple talent\freelancers to see what capabilities they have. Upwork also keeps a running history of who I've worked with. I appreciat

##### 5. Trusted Platform

Users value the **secure payment systems** and organized management, fostering trust and reliability in job transactions.
[
See 266 mentions
](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174490&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mary "Cathy" A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary "Cathy" A.")
MA

Mary "Cathy" A.

Small-Business (50 or fewer emp.)

5.0/5

"Been using Upwork for several years and I was happier with Elance"

What do you like about Upwork?

One thing I appreciate about Upwork is the continued improvement in matching freelancers with relevant opportunities. The platform has become more eff

 ![Muzammil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muzammil M.")
MM

Muzammil M.

Small-Business (50 or fewer emp.)

5.0/5

"Flexible Global Freelancing with Secure Payments and Reliable Opportunities"

What do you like about Upwork?

Upwork provides excellent flexibility and global exposure for freelancers. The platform makes it possible to connect with clients from different count

### 5 Cons or Disadvantages of Upwork

##### 1. Expensive

Users find Upwork to be **expensive** due to costs associated with Connects and commission on earnings, impacting accessibility.
[
See 474 mentions
](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174068&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mary "Cathy" A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary "Cathy" A.")
MA

Mary "Cathy" A.

Small-Business (50 or fewer emp.)

5.0/5

"Been using Upwork for several years and I was happier with Elance"

What do you dislike about Upwork?

While Upwork offers many valuable features, there are a few areas where I believe the platform could continue to improve. One improvement would be

 ![Muzammil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muzammil M.")
MM

Muzammil M.

Small-Business (50 or fewer emp.)

5.0/5

"Flexible Global Freelancing with Secure Payments and Reliable Opportunities"

What do you dislike about Upwork?

One of the main challenges on Upwork is the high level of competition. Many freelancers apply for the same projects, which can make it difficult to st

##### 2. High Fees

Users express frustration over **high fees** on Upwork, feeling increasingly burdened by costs and reduced earnings.
[
See 454 mentions
](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174035&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great Access to Affordable Short-Term Workers"

What do you dislike about Upwork?

They have added more fees and ask about tipping too much now. Don't need to tip on most projects, would rather give more work.

 ![Mary "Cathy" A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary "Cathy" A.")
MA

Mary "Cathy" A.

Small-Business (50 or fewer emp.)

5.0/5

"Been using Upwork for several years and I was happier with Elance"

What do you dislike about Upwork?

While Upwork offers many valuable features, there are a few areas where I believe the platform could continue to improve. One improvement would be

##### 3. Job Scarcity

Users express frustration over **job scarcity** on Upwork, citing competition and low-paying clients as significant challenges.
[
See 207 mentions
](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173972&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Mary "Cathy" A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary "Cathy" A.")
MA

Mary "Cathy" A.

Small-Business (50 or fewer emp.)

5.0/5

"Been using Upwork for several years and I was happier with Elance"

What do you dislike about Upwork?

While Upwork offers many valuable features, there are a few areas where I believe the platform could continue to improve. One improvement would be

 ![Sarah R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah R.")
SR

Sarah R.

4.0/5

"Connects Professionals but High Fees and Fake Jobs Persist"

What do you dislike about Upwork?

I don't like Upwork's high fees, the fake jobs being posted, and the large number of applicants for a single job.

##### 4. Intense Competition

Users face **intense competition** on Upwork, struggling to secure jobs despite qualifications due to aggressive bidding practices.
[
See 155 mentions
](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1173362&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Muzammil M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muzammil M.")
MM

Muzammil M.

Small-Business (50 or fewer emp.)

5.0/5

"Flexible Global Freelancing with Secure Payments and Reliable Opportunities"

What do you dislike about Upwork?

One of the main challenges on Upwork is the high level of competition. Many freelancers apply for the same projects, which can make it difficult to st

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"UpWork is the Worst"

What do you dislike about Upwork?

Everything. Connects. Bidding. Race to the bottom on price. Fake trust badges. Pay-to-play at every turn. There is nothing to like, really.

##### 5. Limitations

Users face significant **limitations** on Upwork, including cumbersome messaging, slow payouts, and a flooded talent pool.
[
See 123 mentions
](https://www.g2.com/products/upwork/reviews?filters%5Bsentiment_snippet%5D=1174471&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Doaa Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doaa Y.")
DY

Doaa Y.

Enterprise (\> 1000 emp.)

5.0/5

"Flexible Global Projects with Strong Payment Protection"

What do you dislike about Upwork?

No of connects are now slim and you have to purchase them now if you want to submit proposal and each client requires no of connects to be submitted u

 ![Nora A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nora A.")
NA

Nora A.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use and Full of Opportunities for Steady Client Work"

What do you dislike about Upwork?

Some of the jobs have requirements that feel excessive. It also takes too many connects just to apply.

 ![Mike M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike M.")
MM

Mike M.

Debt Advisor

Small-Business (50 or fewer emp.)

12/18/2025

"Empowering Freelancers with Global Opportunities and Flexibility"

5/5

What do you like best about Upwork?

Upwork offers a number of attractive features for freelancers. It connects professionals with a broad selection of projects spanning many industries, such as writing and web development. The platform allows freelancers to set their own schedules and workloads, which supports a healthier work-life balance. With its global reach, Upwork enables users to collaborate with clients from all over the world, often resulting in interesting and diverse opportunities. The secure payment system, including both hourly and fixed-price contracts, helps foster trust between freelancers and clients. Additionally, working on various projects and receiving feedback allows freelancers to continually develop their skills and advance professionally. Review collected by and hosted on G2.com.

What do you dislike about Upwork?

The service fees, the bidding process, and the additional charges for bid boosts are all concerns for me. Additionally, there have been issues with some contracts not being executed well with certain clients. Review collected by and hosted on G2.com.

What problems is Upwork solving and how is that benefiting you?

Access to clients, job security, skill development, and flexible work, Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

DS

David S.

Owner

Small-Business (50 or fewer emp.)

3/16/2026

"Found valuable freelancers on Upwork"

5/5

What do you like best about Upwork?

I use Upwork for finding freelancers for tasks like marketing consultations, graphic design, and administrative help. It's easy to find and compare freelancers, research their reviews, and make a decision about who is the right fit. I like that I can find freelancers who have been vetted and reviewed. Review collected by and hosted on G2.com.

What do you dislike about Upwork?

Some of the fees went up at one point, but overall it's pretty reasonable. Review collected by and hosted on G2.com.

What problems is Upwork solving and how is that benefiting you?

I use Upwork to find freelancers for marketing consultations, graphic design, and administrative help. They have helped me create a marketing strategy and ad campaign that's gotten more clients in the door and maximized my ad spend. Review collected by and hosted on G2.com.

Show More

3/17/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Mert D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mert D.")
MD

Mert D.

Attorney At Law

Small-Business (50 or fewer emp.)

5/20/2026

"Secure Contracts, Easy Setup, but High Fees"

4/5

What do you like best about Upwork?

I use Upwork to find freelancers for my small projects and to work as a freelancer myself. I find it especially useful when looking for someone abroad because the contract is safe for both parties. I really like the contract system as it secures that my tasks will be completed while ensuring the fee is paid. The initial setup was very easy and clear, showing everything at the beginning like how to make a profile and how to post a job. Review collected by and hosted on G2.com.

What do you dislike about Upwork?

Fees are a little high. It might be more affordable. Review collected by and hosted on G2.com.

What problems is Upwork solving and how is that benefiting you?

I find Upwork useful for ensuring contracts are safe when hiring freelancers, especially internationally. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Ryan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan N.")
RN

Ryan N.

C.E.O.

Small-Business (50 or fewer emp.)

4/2/2026

"Superstars and Seamless Experience with Upwork"

5/5

What do you like best about Upwork?

I really appreciate the ease of hiring talented people on Upwork while knowing my money is safe, thanks to their payment system where you don't pay until the job is done. The platform is user-friendly, and I value the large volume of talent available. I've been able to hire excellent professionals like a web designer, landing page designer, copywriter, and Facebook ads expert, all of whom I consider superstars. The financial return on my investments has been impressive, showing up to ten times what I've put in. The initial setup was pretty quick and very good, which adds to the positive experience. Review collected by and hosted on G2.com.

What do you dislike about Upwork?

nothing Review collected by and hosted on G2.com.

What problems is Upwork solving and how is that benefiting you?

Upwork makes it easier to find vetted talent at a reasonable investment, ensures job completion before payment, and offers a large pool of skilled professionals. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

2/20/2026

"Efficient Talent Finder - speeds up my workflow"

5/5

What do you like best about Upwork?

I can browse multiple talent\freelancers to see what capabilities they have. Upwork also keeps a running history of who I've worked with. I appreciate that I can look at my messages and contacts all in my dashboard. It makes my workflow a lot faster, going from taking several days to manage a job or find talent to minutes. Review collected by and hosted on G2.com.

What do you dislike about Upwork?

The interface can be slow sometimes and kludgy as well. I wish the dashboard was a little cleaner and that I could close out contracts within the same interface. As of right now, I have to go into a separate section for that. Review collected by and hosted on G2.com.

What problems is Upwork solving and how is that benefiting you?

Upwork solves my lack of skills by letting me quickly find people who possess them. It speeds up my workflow, allowing me to manage accounts and find talent in minutes. The platform also maintains a history of my collaborations and centralizes messages and contacts on my dashboard. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Beth P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beth P.")
BP

Beth P.

Business Writer

Small-Business (50 or fewer emp.)

9/15/2025

"Affordable Translation Services with Room for Improvement"

4.5/5

What do you like best about Upwork?

I like that I am able to find translators in less common languages for an affordable rate on Upwork. Whenever I post a translation project for an exotic language, I receive several offers. Also, Upwork is fairly easy to use. Review collected by and hosted on G2.com.

What do you dislike about Upwork?

I don't control how much time the translator spends on the project. I was overcharged once for work that was not performed. Review collected by and hosted on G2.com.

What problems is Upwork solving and how is that benefiting you?

Upwork helps me find translators for less common languages at an affordable rate, with multiple offers for each project. Review collected by and hosted on G2.com.

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4/21/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

NK

Nathan K.

Mid-Market (51-1000 emp.)

3/13/2026

"Seamless Experience, Essential for Scaling Teams"

5/5

What do you like best about Upwork?

I like that Upwork makes it easy to find people who can perform specific tasks. They offer specialty tags for people, which is really helpful. I also appreciate how you can easily engage potential candidates. The platform provides an hourly rate estimator and individual candidates provide their hourly rates, which helps me gauge the overlap between the money I can spend and the talent I can acquire. Overall, these features help me find the right candidate fit for the rate that I can pay. Review collected by and hosted on G2.com.

What do you dislike about Upwork?

Can't think of anything I dislike about Upwork at the moment. Review collected by and hosted on G2.com.

What problems is Upwork solving and how is that benefiting you?

I use Upwork to find people who can perform time-consuming tasks like data entry and website scraping, which I don't have time for. This helps me use my time better by hiring for these positions instead of doing them personally. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Cyril Rose B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cyril Rose B.")
CB

Cyril Rose B.

Academic Chat Support

Small-Business (50 or fewer emp.)

7/9/2026

"Upfront Client Payments Make Upwork Feel Secure and Reliable"

5/5

What do you like best about Upwork?

Upwork helps protect workers’ right to be paid because it collects the client’s payment upfront first. Review collected by and hosted on G2.com.

What do you dislike about Upwork?

I think the fees charged to freelancers are overboard. Imagine having 15% deducted from project-based work. Review collected by and hosted on G2.com.

What problems is Upwork solving and how is that benefiting you?

Finding remote jobs are easier through Upwork Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

PJ

Prasantha J.

Head of Product

Small-Business (50 or fewer emp.)

1/20/2026

"Great Pool of Resources Across Experience Levels and Rates"

4/5

What do you like best about Upwork?

Great pool of resource across a wide range of experiences and rates. Review collected by and hosted on G2.com.

What do you dislike about Upwork?

Too many responses to proposals. It's now faster for me to search out freelancers and invite them to my proposal than to review all the submissions.

It's not clear how well some resources are verified as I have received the exact same response / CV from different people for the same proposal Review collected by and hosted on G2.com.

What problems is Upwork solving and how is that benefiting you?

I use Upwork when I need to augment my team's skillset for a short term project. My team is small and we have a limited number of resources and skill sets. But, my business requires a lot more of both people and skills at times. When I have a specific need, I use Upwork for fill it. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

3/23/2021

"Expansive Talent Pool, But Overwhelming to Navigate"

5/5

What do you like best about Upwork?

I love Upwork because it allows me to access qualified candidates effortlessly. It's a safe platform, and I feel secure knowing I'm not going to get screwed over by a fake company or account. I really appreciate the clear pricing, which makes budgeting simpler. What I like most is the talent pool and the pricing. There's an unlimited number of qualified candidates for any type of job you need, and the pricing lets me access talent from around the globe, which helps keep my project costs down. Setting up Upwork was pretty straightforward. Review collected by and hosted on G2.com.

What do you dislike about Upwork?

It's the same thing that's the advantage is kind of the disadvantage is that there's just so many people. It can take an infinite amount of time to sift through them. So getting to the right contractor can be difficult. I know they have the ability to have somebody or it's probably AI now, help present a shorter list of qualified candidates. And I have used that. It is helpful. But if I don't use that, even after you use all of the filters, you could still be looking at thousands of people that fit all the criteria you're looking for. So it's a great problem to have, but it's still a problem. So yeah, maybe additional filters to further trim the list or really having the concierge model where I just have to look at five people that are highly recommended. Review collected by and hosted on G2.com.

What problems is Upwork solving and how is that benefiting you?

Upwork allows me to access qualified candidates with clear pricing and provides a somewhat safe platform. The unlimited talent pool lets me keep project costs down by accessing global talent. Review collected by and hosted on G2.com.

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4/20/2026
Validated ReviewerIncentivizedSource: Seller invite

## Top-Rated Alternatives

[

 ![Fiverr](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fiverr")

Fiverr

4.3/5(463)

](https://www.g2.com/products/fiverr/reviews)

[

 ![Bark.com](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bark.com")

Bark.com

1.6/5(335)

](https://www.g2.com/products/bark-com/reviews)

[

 ![Toptal](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toptal")

Toptal

4.7/5(270)

](https://www.g2.com/products/toptal/reviews)

[
View All Alternatives
](https://www.g2.com/products/upwork/competitors/alternatives)

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