Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Uptime Monitoring, Highly Recommended"
5/5
What do you like best about Uptime.com?

I like how easy it is to use and set up health checks for various endpoints with Uptime.com. It's especially helpful since we have multiple endpoints that need to be monitored. Using this service ensures our endpoints are online and notifies us of any downtime. It also allows us to complete reporting for those endpoints, which we can then provide to our customers, showing the guaranteed uptime for specific time periods. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

N/A Review collected by and hosted on G2.com.

SS
Slavomir S.
Cloud Engineer
Information Services
Mid-Market (51-1000 emp.)
"Dependable Monitoring with Room for Improvement"
4.5/5
What do you like best about Uptime.com?

I like how easy Uptime.com is to use, which significantly simplifies our operations by allowing us to effectively track our status pages and notify customers about any scheduled maintenance. This usability is crucial, as it ensures that our team can manage tasks without unnecessary complications. Additionally, I appreciate how responsive the support team is at Uptime.com. Whenever we have encountered issues or needed assistance, their quick and effective responses have been invaluable in keeping our systems running smoothly. The overall service provided by Uptime.com stands out as well, offering a comprehensive solution that meets our monitoring and notification needs efficiently. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I found an issue with the status maintenance page setup, as it was not configured correctly. This misconfiguration created inconvenience, and I believe it could have been prevented with better checks or improvements. Additionally, better documentation would have been helpful to ensure that we could set up everything in the correct manner. Review collected by and hosted on G2.com.

MD
Matthew D.
"Reliable Monitoring and Easy to Use"
4.5/5
What do you like best about Uptime.com?

I find Uptime.com very reliable and easy to use. It does exactly what they say it will do, and the GUI is simple and easy to understand on first use. I also appreciate the feature that lets me configure a user login to ensure that sites aren't just up and running but can also receive and process login requests. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I honestly cannot think of anything that I dislike about Uptime. It does everything that I need it to do in order to assist me with my daily responsibilities. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We are glad to hear that Uptime.com is meeting your needs and supporting you with your daily responsibilities. We would still like to learn more about your overall experience and any feedback you may have that could help us continue improving the platform.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Cost-Effective, User-Friendly Monitoring with Quick Support"
4.5/5
What do you like best about Uptime.com?

I appreciate Uptime.com for being incredibly cost-effective compared to other tools, offering excellent value for its features and services. The user-friendly interface makes it easy for me to navigate and utilize the platform efficiently for monitoring my application's availability and login status. I value how quickly the support team responds to any issues I encounter, providing prompt resolutions and demonstrating a commitment to customer satisfaction. They are open to implementing new features that I request, showing a willingness to adapt and improve the service based on customer feedback. Additionally, Uptime.com seamlessly integrates with tools I already use, like PagerDuty and Slack, enhancing its utility and fit within my existing workflow. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I find the 10-minute interval for transaction checks to be problematic. If my application experiences a brief downtime of 2-3 minutes and a check happens to trigger during that time, it results in a failed check. Even if the application is back up in the next 2-3 minutes, the failed status remains until the next check runs 10 minutes later. It would be beneficial if there was an option to re-run a check once an issue is resolved to reduce reported downtime. Review collected by and hosted on G2.com.

Response from Anna White of Uptime.com

We appreciate your feedback.

If you need any assistance or need to explore some additional features, please reach out to our Support Team at https://support.uptime.com/hc/en-us/requests/new

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Uptime is simple yet easy platform to check uptime of you website"
5/5
What do you like best about Uptime.com?

Private Location Monitoring (PLM) now natively integrated with Secure Vault, which lets us securely encrypt and store credentials for checks behind firewall Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I think all is okay, nothing that i'm aware of at this time Review collected by and hosted on G2.com.

Response from Anna White of Uptime.com

Thank you! We appreciate your feedback

Vishnu P.
VP
Vishnu P.
Cloud Engineer
Computer Software
Mid-Market (51-1000 emp.)
"Efficient Alerts with Seamless Integration"
5/5
What do you like best about Uptime.com?

I use Uptime.com as an admin to monitor daily alerts, and I really appreciate getting quick alerts through email and integration with Teams. I also like the auto-resolve capability, which allows us to provide some setup instructions and resolve alerts automatically. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I think Kubernetes pod alerts need improvement, specifically needing pod health info with CPU and memory alerts. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with Kubernetes monitoring and better understand the improvements you would like to see with pod alerts. We would like to gather more details around the type of pod health information you need, including CPU and memory alerting requirements, and how these additional insights would help you manage your environment more effectively.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Pooja K.
PK
Pooja K.
Cloud and data ops specialist
Mid-Market (51-1000 emp.)
"Quick Uptime Alerts and Clear Downtime Information"
4/5
What do you like best about Uptime.com?

Easy to use.

easy to implement uptime

customer support is 24/7

on basic daily work i use uptime .

Uptime taken a quick action once any application down and give us proper information ,

easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

new version is so complicated to understand and process is so long to scheduled any downtime oinformation .r to search any cluster Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the new version of Uptime.com, particularly around scheduling downtime, managing information, and searching for clusters. We would like to better understand which parts of the workflow feel complicated or time-consuming so we can look for ways to improve the experience.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

Andrea G.
AG
Andrea G.
IoT consultant and Scrum Master
Small-Business (50 or fewer emp.)
"Flexibility and reliability, the two main features of Uptime"
4.5/5
What do you like best about Uptime.com?

We have been customers of Uptime for four years now, and we are delighted with the service offered. Its main features are the flexibility - guaranteed by many executable test types - the ease of use (you don't need to be an engineer to use the platform), and the peace of mind you get knowing that a serious and reliable company monitors your services. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

At this time, we have nothing of note to report. Review collected by and hosted on G2.com.

Response from Anna White of Uptime.com

Thank you for sharing your positive feedback Andrea! We value your insights about the platform and we're happy to be of service.

JC
John C.
Small-Business (50 or fewer emp.)
"Efficient Website Monitoring with Clean UI and ROI"
5/5
What do you like best about Uptime.com?

I love the ability to install and use the iphone app Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Just the configuration tool for making a user login test. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the configuration tool for creating user login tests and see how we can improve it for you.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Christoffer P.
CP
Christoffer P.
"Effortless Monitoring with Uptime.com"
4.5/5
What do you like best about Uptime.com?

I like that Uptime.com is easy to use and that their pricing is very fair. I appreciate the ability to perform both simple HTTP checks and more complex flows that verify specific functionalities in our production setup. The status page is very easy to set up and use, which is a big plus for me. Additionally, the initial setup was super easy; we started with basic HTTP endpoint checks and expanded to more advanced flows. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I kind of wish there was a functionality to import Cypress/Selenium/Puppeteer tests that are already written and used in our E2E testing. Review collected by and hosted on G2.com.