Hossein A.
HA
Hossein A.
Site Reliability Engineer
Mid-Market (51-1000 emp.)
"Reliable, Easy-to-Use Infrastructure Monitoring with Broad Integrations"
5/5
What do you like best about Uptime.com?

It’s a reliable tool for monitoring infrastructure. It’s also easy to use and integrates well with a wide range of services. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I didn’t find anything annoying about the uptime. Review collected by and hosted on G2.com.

MB
Megan B.
Small-Business (50 or fewer emp.)
"Fast and Reliable Alerting, But Needs Better Pricing"
5/5
What do you like best about Uptime.com?

I like Uptime.com's fast and reliable alerting system. It provides real-time alerting via email, SMS, Slack, or call when downtime occurs, which helps avoid delays in incident response. The initial setup was smooth, which I appreciated. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Delay alert causing slow incident response. Make pricing more affordable for startup and small teams. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate hearing from our customers.

We would like to learn more about your experience with alert delays and how they may be impacting incident response times. We also appreciate your feedback regarding pricing and the need for more affordable options for startups and small teams.

Our team would welcome the opportunity to better understand your use case and gather additional context as we continue to improve both our monitoring services and pricing offerings.

Please reach out to our support team at support@uptime.com so we can discuss your feedback further and explore how we can best support your needs.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Quick Setup, Effective Monitoring"
5/5
What do you like best about Uptime.com?

I use Uptime.com for tracking when my routers are down, and it allows me to begin working on issues earlier than I could before. I like how easy it is to use and how fast it is to get set up. The initial setup was very simple and took just minutes. The notifications work well, which is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The proxy servers could be easier to set up, especially on Windows. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience setting up proxy servers, particularly on Windows, and see how we can improve it for you.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Effortless Website Monitoring with Instant Alerts"
5/5
What do you like best about Uptime.com?

I like that Uptime.com is simple and easy to use. Adding probes for websites is very easy, and it allows me to quickly see if a service is up or down. I appreciate how quickly I can be alerted within a minute if a website I monitor goes down. The initial setup was very fast, and everything worked great. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Nothing Review collected by and hosted on G2.com.

Dharyashil W.
DW
Dharyashil W.
Cloud and Dataops specialist
Enterprise (> 1000 emp.)
"Clean, User-Friendly Dashboard That’s Easy for Non-Engineers"
5/5
What do you like best about Uptime.com?

A clean, user-friendly dashboard that makes it easy for even non-engineers to navigate and manage everything. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The search option isn’t very feasible for new users; it worked better in the earlier version. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the search functionality, especially for new users, and better understand what changes from the previous version made it easier to use.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

Naveen  V.
NV
Naveen V.
Senior Site Reliability Engineer
Enterprise (> 1000 emp.)
"Easy to integrate with low cost"
4.5/5
What do you like best about Uptime.com?

The integration is very easy and its very cost efficient Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Some of the features, like grouping the URLs and other thing, can be made more easy to do Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with features like URL grouping and other areas of the platform that you feel could be made easier to use, and see how we can improve them.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

Benjamin H.
BH
Benjamin H.
Digital Analyst and Developer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Essential Tool for Reliable Uptime Monitoring"
5/5
What do you like best about Uptime.com?

I like the ease of use when setting up and reviewing checks with Uptime.com. It's convenient for identifying root causes during outages, saving us critical time in resolving issues. I also appreciate the ability for our customers to subscribe to updates through the SLA page. The centralized location for sharing the status of our application and communicating maintenance and incidents is super handy. We've been using Uptime.com for over 5 years, and it's been a great tool for what it's designed to do. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The SSO login process has too many clicks, I have to select SSO, then put in my account, then it takes me to my identity provider. Would be nice to just have a quick link that would bypass one or some of these steps. Review collected by and hosted on G2.com.

BE
Brendan E.
Mid-Market (51-1000 emp.)
"Fast Setup and Accurate Alerts, Needs Billing Transparency"
5/5
What do you like best about Uptime.com?

I like the accurate alert system of Uptime.com, which leads to fewer missed incidents. It's also easy to appreciate the fast initial setup. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I have difficulty notifying the right team at the right time. I think Uptime.com needs to improve transparency in billing and plan changes. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate hearing from our customers.

We would like to learn more about the challenges you've experienced with notifying the right team at the right time, as well as your concerns regarding billing transparency and plan changes.

Our team would welcome the opportunity to better understand your experience and gather additional details about your specific use case so we can continue improving our platform and communication processes.

Please reach out to our support team at support@uptime.com so we can look into these concerns further and work with you directly to address them.

Sandris I.
SI
Sandris I.
IS Administrator
"Feature-Rich with Super Easy Setup"
4.5/5
What do you like best about Uptime.com?

I like Uptime.com for its simplicity and the richness of its features. The availability of Internal Probe servers is particularly valuable, as it allows to monitor not only external services but also on-premises or isolated environments. I find adding checks to be super easy, as it's as simple as a few clicks, plus there is a huge list of Probe servers available. The initial setup of Uptime.com was also super easy. Overall, when we were searching for a monitoring product, Uptime.com provided the best value for money. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Some more complex apps were not able to be used with Transaction checks. Previously, it was not able to detect correctly website elements if specific frameworks were used. Review collected by and hosted on G2.com.

Michael G.
MG
Michael G.
Small-Business (50 or fewer emp.)
"Simple Setup, Effective Monitoring and Notifications"
5/5
What do you like best about Uptime.com?

I use Uptime.com to monitor my websites and really appreciate its notification feature for sys admins about outages. The platform is really simple and understandable, which is great. I like the nice UI/UX, as everything is straightforward and easy to navigate. The initial setup was easy, and that made transitioning from our self-hosted solution a breeze. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Nothing Review collected by and hosted on G2.com.