IT Solutions M.
IM
IT Solutions M.
Telecommunications Engineer
Consumer Electronics
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Awesome service"
5/5
What do you like best about Uptime.com?

I love how I'm able to show customers status of their websites, for real time monitoring as well as status on a my company's servers Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

There is nothing to dislike everything has been good so far. Review collected by and hosted on G2.com.

Mauricio R.
MR
Mauricio R.
Cloud Leader
Small-Business (50 or fewer emp.)
"Intuitive design and flexible monitoring"
4.5/5
What do you like best about Uptime.com?

It features an intuitive interface with an excellent design that simplifies the configuration of the desired monitoring, providing a smooth and enhanced user experience, along with a wide range of options and monitoring types to cover various needs and scenarios. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The absence of parameter based or customized service pricing tailored to the client’s needs limits the flexibility to adapt to specific requirements. This can lead to paying for services that aren’t used or not having access to truly necessary features. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with our pricing structure and better understand your needs around more flexible or customized service options. We would like to understand which areas of our plans feel limiting, what specific requirements you are trying to accommodate, and how a more tailored approach could better support your use case.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Verified User in Graphic Design
AG
Verified User in Graphic Design
Mid-Market (51-1000 emp.)
"Always Reliable Monitoring"
5/5
What do you like best about Uptime.com?

I like that I can trust that its working all the time as I've never experienced an outage and not been notified by uptime. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Can't think of anything I'd change about it at this time. Review collected by and hosted on G2.com.

Anh L.
AL
Anh L.
Software Engineer
Mid-Market (51-1000 emp.)
"Intuitive Interface and Robust Features, Worth the Learning Curve"
4.5/5
What do you like best about Uptime.com?

We have been using Uptime.com for several months and have found its intuitive user interface to be a key factor in our decision to deploy it across all monitored systems. The platform makes it simple to locate and configure the necessary health checks, while offering a wide range of monitoring options and a highly customizable dashboard. Although the pricing is not the most competitive in the market, we consider Uptime.com to provide exceptional value for the features and reliability it delivers. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

So far, we have encountered very few issues with Uptime.com. While some of the more advanced features—such as Real User Monitoring, Transaction, and API checks—require a bit of a learning curve to configure, the comprehensive tutorials provided by Uptime.com have been extremely helpful. They enable us to find the right solutions quickly, often eliminating the need to contact support. Review collected by and hosted on G2.com.

SS
Shane S.
Mid-Market (51-1000 emp.)
"Multiple Alert Channels with Fast Setup"
5/5
What do you like best about Uptime.com?

I like Uptime.com for its multiple alert channels. It offers options like team notifications and integration with Slack, which I find beneficial in managing alerts. Additionally, the initial setup was fast, which I appreciated. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

There's no structured escalation process for critical incidents, and I wish there were more flexible pricing tiers based on usage. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate hearing from our customers.

We would like to learn more about your experience regarding incident escalation workflows and your desire for more flexible pricing options based on usage.

Our team would welcome the opportunity to better understand your specific needs and gather additional context so we can continue improving both our platform and service offerings.

Please reach out to our support team at support@uptime.com so we can discuss your feedback further and explore how we can best support your use case.

Enrique C.
EC
Enrique C.
Director Operaciones. Consultor Marketing Online SEO SEM Adwords Bing Analytics
Small-Business (50 or fewer emp.)
"Easy Setup and Reliable Alerts, But Pricing Can Be High for Small Teams"
3.5/5
What do you like best about Uptime.com?

I like how easy it is to set up monitoring for both our website and automation workflows with n8n. The alerts are reliable and timely, and the dashboards make it simple to keep track of everything, even in a small team like ours. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The main downside I’ve noticed is that after the trial, the cost increases quickly if you use it to monitor n8n workflows, since these are considered advanced checks. This can make it expensive for small teams like ours. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with advanced checks, particularly when monitoring n8n workflows, and better understand how pricing impacts your ability to continue using these features. We would like to gather more details about your monitoring needs, team requirements, and how we can make our plans better align with different usage scenarios.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Intuitive Configuration and Continuous Monitoring with Uptime.com"
5/5
What do you like best about Uptime.com?

I like that the initial setup of Uptime.com was very simple and intuitive, allowing us to go live quickly. I appreciate the clear dashboard that immediately shows the status of the monitored services. Additionally, I like the ability to continue monitoring over time and have a history of everything that has happened, which is useful for our work. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The possibility of adding more monitoring slots without significantly increasing costs. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with monitoring limits and pricing as your monitoring needs grow, and see how we can improve it for you.

We appreciate your feedback regarding the ability to add more monitoring slots without significantly increasing costs, and we would like to better understand your requirements and how we can continue to provide value.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

BP
Brent P.
Engineering Manager
Mid-Market (51-1000 emp.)
"Easy, Fast, Affordable—With Awesome AI and Great Support"
5/5
What do you like best about Uptime.com?

Ease of use, emails and texts, fast to use, cheap, good support, ai is awesome Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

nothing. It's really just perfect. I love it Review collected by and hosted on G2.com.

LC
Lisa C.
Mid-Market (51-1000 emp.)
"Effortless Monitoring with Uptime.com"
4.5/5
What do you like best about Uptime.com?

I find the ease of use to be the best thing about Uptime.com. The webpage is clean and clear, making it very easy to create or modify network checks. I like how I can control what areas of the world the checks can be performed from. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The feature that lets you test a user login for web pages. While I love the feature, it is difficult to create/configure. The user login test could be redesigned to be simpler and allow me to test/verify the user login test configuration. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the user login testing feature, particularly around the setup process and configuration, and see how we can improve it for you.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

Matias S.
MS
Matias S.
Mid-Market (51-1000 emp.)
"Facilitate Monitoring with Simplicity"
5/5
What do you like best about Uptime.com?

I like the ease of use and simplicity of Uptime.com. The application works very well and is super easy to set up. I also appreciate the real-time alerts about the applications. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

For the moment, nothing Review collected by and hosted on G2.com.