
I really like Uptime.com's easy management of configurations, especially via API when we create or delete an application. The availability of global locations is a huge plus, as it ensures we can connect to our application from the customer's location and monitor what they experience, including latency and performance. The error information and reporting are also very helpful for troubleshooting and navigating through issues. Additionally, it's pretty easy and straightforward to set up. We switched from Catchpoint because Uptime.com is cost-effective and provides all the basic checks we need. I'm also pleased with the certification-based authentication feature that was introduced last year. Review collected by and hosted on G2.com.
I think it would be good if Uptime.com could perform more advanced RUM and network checks. Some things that could enhance its capabilities include network global network diagnostics, BGP monitoring, network path visualization, ISP and backbone vantage points. For RUM, having video playback of user sessions to capture UI interaction and a waterfall view would be useful. Review collected by and hosted on G2.com.
Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!
We would like to learn a bit more about your experience with our Real User Monitoring (RUM) and network monitoring capabilities, and better understand the additional features you would find most valuable.
We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.