Braam B.
BB
Braam B.
Ecommerce Operations Manager
Enterprise (> 1000 emp.)
"Easy Navigation and Quick Onboarding, But Reporting Details Need Work"
3.5/5
What do you like best about Uptime.com?

Its easy to navigate. The Integrations does take some learning, but once you are up and running, keeping an eye on the performance and trend does make it easy. The Onboarding was quick and simple! Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Navigating the different reports and histories in more details is not so easy and does cause friction and frustration. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience navigating reports and historical data, and see how we can improve it for you. We appreciate your feedback regarding usability and the challenges you have encountered when trying to access more detailed information.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. We would appreciate the opportunity to better understand your workflow and how we can make reporting easier to use.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Maintenance scheduling is made easier with the Recent updates. Great tool for us."
4.5/5
What do you like best about Uptime.com?

As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintenance scheduling is also easy to do. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintenance scheduling is also easy to do. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more your experience with the search feature and try to resolve it for you.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Effortless Setup and Reliable Monitoring with Uptime.com"
4.5/5
What do you like best about Uptime.com?

I really appreciate that Uptime.com is easy to set up, and I can tell it's a product that is regularly evolving instead of being stuck in time. The mobile app access is a nice plus too. It provides long-term visibility and data on the availability of our websites, which allows me to easily report those metrics to internal customers. It's reliable and offers a simple method for knowing when we have an availability issue. Plus, it integrates well without needing a significant investment in time and cost. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

So far I haven’t run into any limits yet. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Peace of Mind Monitoring with a Simple Dashboard and Handy App"
5/5
What do you like best about Uptime.com?

Uptime.com gives us peace of mind because we know we’ll be notified about issues as they happen. It’s helped us stay focused on the work at hand instead of constantly checking systems or relying on customer feedback to learn about an outage. The dashboard is straightforward to use, and I especially like the app because it lets me keep an eye on things even when I’m out of the office. Setup was simple and painless, and I haven’t had to go back and redo anything. Overall, I’m extremely happy with the service and plan to keep using Uptime.com for the foreseeable future. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

There isn’t much I dislike overall. That said, being limited to 5-minute check intervals on the starter tier feels unnecessary. I’d much rather see a different limitation to balance the plan, or have shorter intervals offered as an optional add-on I could pay for. As it stands, it comes across as a deliberate push toward the higher tier, which includes far more features than many people would actually need. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the check interval limitations on the Starter plan and better understand your thoughts on how this could be improved.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

Verified User in Gambling & Casinos
EG
Verified User in Gambling & Casinos
Mid-Market (51-1000 emp.)
"Intuitive Centralized Monitoring with Excellent Geo Coverage"
5/5
What do you like best about Uptime.com?

I recently migrated to it after being unhappy with my previous vendor. Its distributed monitoring locations provide much better coverage for geo-specific scenarios, and the platform offers a more intuitive interface with centralized management. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

So far, I’m enjoying the platform, and the customer support team responds quickly as well. Review collected by and hosted on G2.com.

Harish V.
HV
Harish V.
Senior System Administrator
Enterprise (> 1000 emp.)
"User-Friendly and Lightweight Monitoring Tool"
4/5
What do you like best about Uptime.com?

I find Uptime.com very user-friendly with its simple configuration. It's the most lightweight solution I've used, and going through the simple setup steps, anyone can just check the config and update. All these features make it really good for me. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

as of now im good with this product Review collected by and hosted on G2.com.

Jae C.
JC
Jae C.
Sr. Solutions Architect
Mid-Market (51-1000 emp.)
"Fast, Reliable Alerts for Proactive Site Monitoring"
5/5
What do you like best about Uptime.com?

Uptime provides fast and reliable alerts when the site is down or when SSL certificates are close to expiring. It allows us to identify critical issues immediately and respond before they impact customers. The monitoring is simple, clear, and effective, making it easy to trust as an early warning system for site availability and infrastructure health. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

At times, when the site recovers and comes back online, the recovery or uptime notification is delayed or not triggered as expected. This can make it unclear whether the issue is fully resolved without manually checking the site, and it would be helpful if recovery alerts were more consistent and timely. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with recovery notifications and better understand the instances where uptime alerts are delayed or not received as expected. We would like to gather more details about your monitoring setup, notification channels, and the impact this has on your workflow so we can better understand how to improve the consistency and reliability of recovery alerts.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Munikiran K.
MK
Munikiran K.
cloud & data ops specalist-1
Enterprise (> 1000 emp.)
"Easy and Reliable Website & Service Monitoring with Uptime"
4/5
What do you like best about Uptime.com?

Uptime is easy to use for monitoring website and service availability.

Easy to implementation and identify issues quickly and reduce downtime.

customer support is responsive and helpful when issues or arise.

we use uptime.com regularly for continuous monitoring of websites and service.

Uptime.com offers a good range of monitoring and alerting features the meet most requirements.

The tool integrates easily with existing systems. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

There are no major drawbacks with uptime.com but some advanced features are limited to higher-tier plans. Improved onboarding and clearer documentation would help new users get started faster. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with our advanced features, onboarding process, and documentation. We would like to better understand which features or resources you feel could be made more accessible and how we can improve the experience for new users.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Real-Time Email & SMS Alerts Keep Us Informed ASAP"
5/5
What do you like best about Uptime.com?

Real time alerts via multiple methods (email and SMS) so that I am aware of issues ASAP. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

No option for ping only monitoring. Some infrastructure that I would like to monitor with Uptime.com doesn't run any of the supported protocols. A simple timed-out alerts would be great. Review collected by and hosted on G2.com.

Response from Elias Laham of Uptime.com

Thank you for leaving a review of our services. We would like to know more about the difficulties you mention about "Ping only" monitoring as we do have a Ping (ICMP) check available on all accounts. Please reach out to our Support team at support@uptime.com for assistance. If you are in need of some specific configuration, we are happy to look into this for you.

TE
Thomas E.
"Essential Tool for Service Monitoring"
4.5/5
What do you like best about Uptime.com?

I like how Uptime.com allows me to know if there's a problem with our services so I can address it before customers notice. Even if a customer calls about an issue, I've already been alerted, so it doesn't come as a surprise. I also think it's a great price for what the service provides. My favorite feature is the ability to test user logins for public sites, which ensures not just that the site is up, but that login requests are properly handled. Using Uptime.com together with our network and systems monitoring system helps me keep an eye on the entire environment. For a small IT team like ours, this tool saves a lot of time and was reportedly very easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The monitor/check interface is not as 'clean' as other services I use, so I would like to see a redesign to make it more modern. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the monitor/check interface and better understand what changes you would like to see in a more modern, streamlined design.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.