Guindolet S.
GS
Guindolet S.
Head of Software Factory
Enterprise (> 1000 emp.)
"Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring."
4.5/5
What do you like best about Uptime.com?

The price is very low, which is a big plus. Deploying scenarios with the script recorder is also very easy, and monitoring scripts is efficient. I also appreciate that there are many options to share dashboards with my workmates. On top of that, the free push app messages for warnings are really helpful. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is performed in production (for example, an IP change). Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with protocol support and operational notifications, and better understand the challenges you are facing with executing certain commands and receiving clear updates for production changes.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

Warren W.
WW
Warren W.
Co-Founder & Chief Intelligence Officer
Small-Business (50 or fewer emp.)
"Effortlessly Monitor Uptime with Stellar Support"
4.5/5
What do you like best about Uptime.com?

I find Uptime.com incredibly easy to sign up and set up, which is great for getting started quickly. I really like the iPhone app as it's good and easy to use. Their customer support is responsive, which is always a plus when issues come up. I appreciate that it's a cost-effective solution, which fits well with my small business needs. Uptime.com provides a scalable solution that makes it easy to add or modify new checks and even pause them on demand. I also like their business model, which allows for a flexible subscription either monthly or as a longer-term solution. Setting it up was super easy, even at a customer site, as I was able to set up a website check immediately. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Some of the messaging and controls could be a bit clearer. I had trouble pausing some of the checks through the browser, which was much easier through the iPhone app. I think it would be useful to have a "Pause" button available from the error email message. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn more about your experience with check controls, notifications, and the process for pausing monitors. We appreciate your feedback regarding clearer messaging, easier access to pause options, and the ability to manage checks directly from alert emails.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. We would appreciate the opportunity to better understand your workflow and explore how we can make managing alerts and checks more convenient.

Dan P.
DP
Dan P.
CEO
Small-Business (50 or fewer emp.)
"Reliable, Easy Integration & Quick Setup"
4/5
What do you like best about Uptime.com?

I use Uptime.com and appreciate its reliability, simplicity, and consistency. The integration with PagerDuty works really well and connects seamlessly with our ticketing system. It's easy for our engineers to configure, allowing us to monitor systems and services of all different types without having to custom program specific extensions. We got everything up and running in about an hour, which was convenient for us. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

You could add greater integration with Autotask, and possibly with tools like ESET, Kaseya, Sentinel from Microsoft, Azure, and so on. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with integrations, particularly with Autotask and other tools such as ESET, Kaseya, Microsoft Sentinel, and Azure, and see how we can improve it for you.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. We would appreciate the opportunity to better understand your integration needs and how we can continue improving our platform.

MH
Michael H.
IT Engineer
Mid-Market (51-1000 emp.)
"Seamless Monitoring with User-Friendly Interface"
4.5/5
What do you like best about Uptime.com?

I find Uptime.com very easy to use, and I really appreciate the clean and simple design of the site, which makes it easy to navigate and manage network checks. The platform saves time for our IT department by automatically checking the availability and performance of servers and circuits, notifying us of any issues. I also like that I can choose the regions of the world to perform checks from, allowing me to focus on areas where we have customers. The initial setup was straightforward and very easy. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The feature that lets me test user logins uses a tool that you record login steps. It's a little harder to use and the ability to test the logins does not always seem to be accurate. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your feedback about Uptime.com — we really appreciate it!

We're sorry to hear that your experience with the user login testing feature hasn't been as smooth as it should be. We'd love the opportunity to learn more about the issues you've encountered with the recorded login steps and the accuracy of the login tests so we can investigate further.

If you're willing, please reach out to our support team at support@uptime.com. We'll be happy to take a closer look and work with you to improve your experience.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Reliable and Easy Monitoring Solution"
4.5/5
What do you like best about Uptime.com?

I like Uptime.com for its ease of use and reliability. The product's very easy setup was a big positive for me. I also value the up down monitoring feature, which is something I use regularly. Additionally, the price was an important factor in my choice of Uptime.com. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I think the communication needs to be more tailored. You have access to my profile and usage, so it would be helpful if you made specific suggestions and recommendations based on that. Review collected by and hosted on G2.com.

Fraser S.
FS
Fraser S.
Co-Founder & Chief Commercial Officer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy Setup, Reliable Early Alerts, and a Great Status Page"
5/5
What do you like best about Uptime.com?

Easy to set-up and use. Works great for Lyfeguard and provides an early warning alert if anything goes down. Status page is an excellent addition too. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The insights and analytics could be better, but thats being picky Review collected by and hosted on G2.com.

Emmanuel D.
ED
Emmanuel D.
Information Technology Architect
Small-Business (50 or fewer emp.)
"Reliability and Transparency with Ease"
5/5
What do you like best about Uptime.com?

I truly appreciate Uptime.com for its consistent reliability and user-friendly interface. The dashboards are intuitive, and the flexible monitoring options make it easy to keep track of the health of our public-facing services. I find the clear, actionable alerts particularly helpful, as they enable us to respond swiftly to any issues and reduce downtime. The built-in status pages are a great asset for communicating service availability to our partners, which also lessens the need for manual updates. The real-time and performance monitoring features are essential for us, ensuring our services remain smooth and uninterrupted. Additionally, the initial setup was simple and straightforward, allowing us to start monitoring and receiving alerts quickly with minimal effort. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

One aspect that could be enhanced is the support for tracking mobile applications. This includes providing more detailed usage metrics, as well as data on downloads, installations, and geographic distribution. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with mobile application monitoring and better understand the types of insights and metrics that would be most valuable for your needs. We would like to gather more details around the usage data, installation and download tracking, geographic reporting, and other capabilities you would like to see improved.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Reliable, Flexible Monitoring with Clear Uptime Visibility"
4/5
What do you like best about Uptime.com?

What I like best about Uptime.com is its reliability and flexibility in monitoring critical services. It provides clear visibility into uptime, response times, and incident history, which is especially useful for managing distributed systems and microservices. The alerting is responsive and configurable, allowing quick reaction to issues. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Deeper integrations and advanced customization options could be improved to better support complex infrastructure setups. Pricing can also become a concern as usage scales. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with integrations, advanced customization options, and pricing as your usage grows, and see how we can improve it for you.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Christian C.
CC
Christian C.
Salesforce B2C Tech Lead
Mid-Market (51-1000 emp.)
"Efficient and Economical Monitoring with Uptime.com"
5/5
What do you like best about Uptime.com?

I like that Uptime.com is economically accessible and particularly extensive in terms of available infrastructure (servers). It is essential that checks are done from different countries as well as the same one, and the check can be set with a fairly low time interval that ensures quick detection of anomalies. Recently, we have also set up checks towards internal server-to-server APIs that we were previously unable to monitor. Furthermore, the initial installation of Uptime.com was very simple. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The RUM part could be more 'powerful'. Check performance at the URL level, general filters for device/country, the ability to view beacons, and temporal comparisons could be improved. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your feedback about Uptime.com — we really appreciate it!

We appreciate your suggestions for improving our Real User Monitoring (RUM) features. Feedback like yours helps us better understand where we can enhance the product, particularly around URL-level performance insights, filtering options, beacon visibility, and temporal comparisons.

We'd love to learn more about your use case and the improvements that would be most valuable to you. If you're willing, please reach out to our support team at support@uptime.com so we can continue the conversation and better understand your needs.

Kamila W.
KW
Kamila W.
Web Developer
Mid-Market (51-1000 emp.)
"Reliable monitoring with great support"
4.5/5
What do you like best about Uptime.com?

It's easy to set up and the alerts are reliable we get notified quickly whenever something needs attention. The support team has also been really helpful and responsive, which makes a big difference when you're running a live news site Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Nothing major to report it does what it promises. If anything, the interface could feel a bit more modern, but it doesn't get in the way of getting things done Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate it!

We're glad to hear that Uptime.com is delivering on its promises and helping you get things done effectively.

We also appreciate your suggestion regarding the interface design. Feedback like this is valuable as we continue to enhance the user experience while maintaining the reliability and functionality our customers depend on.

If you have any additional thoughts or suggestions, we'd love to hear from you. Please feel free to reach out to our support team at support@uptime.com.