Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Strong DevOps with Terraform and a Kubernetes Operator, Though Still Evolving"
3.5/5
What do you like best about Uptime.com?

The "devops" implementation with terraform and now with a kubernetes operator. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

It's complicated to repons to that. They have probably lot of feature I doesn't have test. Maybe an HAR implementation ? Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with our available features and your interest in additional capabilities, such as HAR implementation, and see how we can improve it for you.

We appreciate your feedback and would like to better understand the tools and functionality that would be most valuable for your monitoring needs.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Simon W.
SW
Simon W.
CTO
Small-Business (50 or fewer emp.)
"Reliable Uptime Monitoring with Easy Integrations"
3.5/5
What do you like best about Uptime.com?

I really appreciate Uptime.com for its easy integrations with other tools. This seamless connectivity streamlines our workflow and enhances the value Uptime.com brings to our operations. Especially, the integration with Incidental IO is excellent, making it a go-to choice for our monitoring needs. Additionally, the initial setup was very easy, which was a significant plus when transitioning from our previous solution. This efficiency in onboarding has allowed us to maximize the software's functionalities without any major technical hurdles. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I experienced an incident where the stability of Uptime.com was impacted. Although it was not ideal, it appeared to be a rare occurrence as it only happened once in the last year. Review collected by and hosted on G2.com.

Tomas P.
TP
Tomas P.
"Reliable Monitoring with Exceptional Support"
4/5
What do you like best about Uptime.com?

I really like Uptime.com for its fair pricing and very fast support. Whenever I've had issues, they've been resolved quickly, often with the help of the account manager. I was impressed when the account manager replied to my email in just 7 minutes. The demo provided is great as well, and the initial setup was pretty easy. I used my personal AI tool to assist with the first configurations of monitors. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I think it would be valuable to have crypto payment options. I didn't like the email check up when registering, that the registration process was held. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the registration process and payment options. We would like to better understand the challenges you encountered during account setup, including the email verification process, as well as your interest in additional payment methods such as cryptocurrency options.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy Setup and Updates, But Needs External Service Status Integration"
5/5
What do you like best about Uptime.com?

Uptime monitoring/checks and status pages are very easy to configure and update. Team members can get up to speed quickly on how to add checks, components, incidents and maintenance events. I've also been very impressed with the responsiveness of the Uptime Support team when we have needed assistance. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The only thing I see lacking at this point in the Uptime status pages, is a way to add links to commonly used external services -- for example, cloud service provider status pages, or third-party providers that integrate with our product. Sometimes these external services can be experiencing issues which impact our client sites -- so it would be great if users could just see that one of those publicly available status pages is showing an active incident or maintenance which may be affecting their site. Review collected by and hosted on G2.com.

VK
Vinayak K.
Cloud Engineer
Enterprise (> 1000 emp.)
"Easy to Use, Quick to Implement, and Helpful Customer Support"
4.5/5
What do you like best about Uptime.com?

Easy to use and easy to implement. Customer support is helpful, and it’s also easy to use frequently, Multiple feature of avaible , easy for integration Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Uptime sometimes loads very slowly, and it also has fewer AI features than I expected. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the platform performance and AI capabilities, and better understand the situations where you have noticed slower loading times or areas where additional AI features would be most valuable.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Simple Setup, Reliable Service, and Outstanding Support"
5/5
What do you like best about Uptime.com?

Uptime.com provides a niche service that is simple to setup and use. The cost is reasonable, support is outstanding, and the service is reliable. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Navigating the GUI can be a little tricky, but you get the hang of it pretty quickly. Honestly that's about it. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn more about your experience navigating the Uptime.com interface and identify any areas where we can make the platform easier to use. We appreciate your feedback and are glad to hear that the interface becomes more familiar over time.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. We would appreciate the opportunity to better understand your experience and gather any suggestions you may have.

ZT
Zoe T.
Mid-Market (51-1000 emp.)
"Comprehensive Monitoring with Fast Setup"
5/5
What do you like best about Uptime.com?

I like Uptime.com for its comprehensive monitoring capabilities for websites, servers, and infrastructure. The initial setup was fast. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I find the mobile push notifications need enhanced reliability. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about the issues you’ve experienced with the reliability of mobile push notifications and see how we can help improve this for you.

Our team would love the opportunity to better understand the behavior you’re seeing and gather additional details from your use case.

We have a few questions and ask that you please reach out to our support team at support@uptime.com, to allow us to continue looking into this for you.

JR
Jacob R.
Mid-Market (51-1000 emp.)
"Reliable Monitoring with Room for Improvement"
5/5
What do you like best about Uptime.com?

I use Uptime.com for page speed monitoring to analyze loading time and optimize performance. I like the wide range of monitoring checks the platform offers. The initial setup was smooth, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I think Uptime.com could improve the accuracy of their alerts to reduce false positives. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We value your feedback regarding alert accuracy and would like to better understand your experience with false positives. Understanding when and how these alerts occur helps us identify opportunities to improve the reliability and effectiveness of our monitoring.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. We would appreciate the opportunity to review your feedback in more detail and see how we can better support your monitoring needs.

Oleg S.
OS
Oleg S.
DevOps
Mid-Market (51-1000 emp.)
"Reliable site monitoring with customer oriented support team"
5/5
What do you like best about Uptime.com?

Support team responding with good technical background. We saw a number of false positives in past but that happens quite rare and uptime team seems to stay on top of it. We using this product for a while for monitoring external services and are quite happy with it.

Implementation is very smooth and easy, it supports necessary external tools for monitoring which compliment extensive internal monitoring. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Not found downsides from product side or missing features Review collected by and hosted on G2.com.

LD
Luimbe D.
Director of IT
Mid-Market (51-1000 emp.)
"Efficient Monitoring with Great Support and Alerts"
4.5/5
What do you like best about Uptime.com?

I find Uptime.com really easy to use and it's simple to organize observed assets. User access is straightforward, making it easier for the team to manage tasks. The support is very good, which gives us confidence in using the service. I also appreciate the status pages and subscriptions for alerts, as they enhance our ability to monitor system uptime and communicate reliability effectively. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

We found a different solution for observing assets on-premises. The expense is far greater for monitoring assets behind a VPN. Review collected by and hosted on G2.com.

Response from Chinedu U of Uptime.com

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with monitoring on-premises assets and better understand the challenges you encountered when monitoring resources behind a VPN. We would like to learn more about your specific requirements, the cost considerations involved, and how we can improve our capabilities for these types of environments.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.