--- title: Uptime.com Reviews meta\_title: 'Uptime.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 383 reviews by the users' company size, role or industry to find out how Uptime.com works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 383 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring ---

### Uptime.com Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **intuitive UI** of Uptime.com, simplifying integration and monitoring for seamless functionality. [(85 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182691&qs=pros-and-cons#reviews)

Users appreciate the **easy setup** of Uptime.com, allowing for quick and efficient monitoring implementation without complications. [(53 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184992&qs=pros-and-cons#reviews)

Users appreciate the **reliable and timely notifications** from Uptime.com, enhancing their monitoring and operational efficiency. [(45 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182653&qs=pros-and-cons#reviews)

Users appreciate the **real-time monitoring services** of Uptime.com, enhancing system health management effortlessly and effectively. [(44 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183341&qs=pros-and-cons#reviews)

Users value the **reliable monitoring** capabilities of Uptime.com, ensuring they stay updated on system performance effortlessly. [(43 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183317&qs=pros-and-cons#reviews)

Users find the **complex configuration** process tedious, leading to challenges in SSL monitoring and overall usability. [(19 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183607&qs=pros-and-cons#reviews)

Users find Uptime.com to be **expensive** , which poses challenges for small businesses and startups on a tight budget. [(18 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183530&qs=pros-and-cons#reviews)

Users experience **notification issues** with Uptime.com, facing false alerts and limited customization for alerts. [(17 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183833&qs=pros-and-cons#reviews)

Users express concern over **inadequate notifications** , facing issues with false alerts and limited customization for alert preferences. [(15 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184408&qs=pros-and-cons#reviews)

Users find the **learning curve for advanced features** of Uptime.com a bit challenging, but tutorials help significantly. [(13 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184845&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Uptime.com

##### 1. Ease of Use

Users appreciate the **intuitive UI** of Uptime.com, simplifying integration and monitoring for seamless functionality.
[
See 85 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182691&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Matias S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matias S.")
MS

Matias S.

Mid-Market (51-1000 emp.)

5.0/5

"Facilitate Monitoring with Simplicity"

What do you like about Uptime.com?

I like the ease of use and simplicity of Uptime.com. The application works very well and is super easy to set up. I also appreciate the real-time aler

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

##### 2. Easy Setup

Users appreciate the **easy setup** of Uptime.com, allowing for quick and efficient monitoring implementation without complications.
[
See 53 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184992&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Matias S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matias S.")
MS

Matias S.

Mid-Market (51-1000 emp.)

5.0/5

"Facilitate Monitoring with Simplicity"

What do you like about Uptime.com?

I like the ease of use and simplicity of Uptime.com. The application works very well and is super easy to set up. I also appreciate the real-time aler

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

##### 3. Notifications

Users appreciate the **reliable and timely notifications** from Uptime.com, enhancing their monitoring and operational efficiency.
[
See 45 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182653&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

 ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.")
GS

Guindolet S.

Enterprise (\> 1000 emp.)

4.5/5

"Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring."

What do you like about Uptime.com?

The price is very low, which is a big plus. Deploying scenarios with the script recorder is also very easy, and monitoring scripts is efficient. I als

##### 4. Monitoring Services

Users appreciate the **real-time monitoring services** of Uptime.com, enhancing system health management effortlessly and effectively.
[
See 44 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183341&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Maintenance scheduling is made easier with the Recent updates. Great tool for us."

What do you like about Uptime.com?

As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintena

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

##### 5. Monitoring

Users value the **reliable monitoring** capabilities of Uptime.com, ensuring they stay updated on system performance effortlessly.
[
See 43 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183317&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

 ![Dan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan P.")
DP

Dan P.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable, Easy Integration & Quick Setup"

What do you like about Uptime.com?

I use Uptime.com and appreciate its reliability, simplicity, and consistency. The integration with PagerDuty works really well and connects seamlessly

### 5 Cons or Disadvantages of Uptime.com

##### 1. Complex Configuration

Users find the **complex configuration** process tedious, leading to challenges in SSL monitoring and overall usability.
[
See 19 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183607&qs=pros-and-cons#reviews)

See Related User Reviews

 ![rahul r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rahul r.")
RR

rahul r.

Enterprise (\> 1000 emp.)

5.0/5

"Very Useful for Production Environments"

What do you dislike about Uptime.com?

New version little bit confusing and complicated to use

 ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.")
GS

Guindolet S.

Enterprise (\> 1000 emp.)

4.5/5

"Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring."

What do you dislike about Uptime.com?

Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is perfor

##### 2. Expensive

Users find Uptime.com to be **expensive** , which poses challenges for small businesses and startups on a tight budget.
[
See 18 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183530&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan P.")
DP

Dan P.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable, Easy Integration & Quick Setup"

What do you dislike about Uptime.com?

You could add greater integration with Autotask, and possibly with tools like ESET, Kaseya, Sentinel from Microsoft, Azure, and so on.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Flexible online software with great user interface."

What do you dislike about Uptime.com?

You can't by SMS credits outside of the monthly subscription. Once you have used your monthly SMS credits you have to upgrade to a higher level tier

##### 3. Notification Issues

Users experience **notification issues** with Uptime.com, facing false alerts and limited customization for alerts.
[
See 17 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183833&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Maintenance scheduling is made easier with the Recent updates. Great tool for us."

What do you dislike about Uptime.com?

As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintena

 ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.")
GS

Guindolet S.

Enterprise (\> 1000 emp.)

4.5/5

"Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring."

What do you dislike about Uptime.com?

Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is perfor

##### 4. Inadequate Notifications

Users express concern over **inadequate notifications** , facing issues with false alerts and limited customization for alert preferences.
[
See 15 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184408&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Maintenance scheduling is made easier with the Recent updates. Great tool for us."

What do you dislike about Uptime.com?

As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintena

 ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.")
GS

Guindolet S.

Enterprise (\> 1000 emp.)

4.5/5

"Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring."

What do you dislike about Uptime.com?

Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is perfor

##### 5. Learning Curve

Users find the **learning curve for advanced features** of Uptime.com a bit challenging, but tutorials help significantly.
[
See 13 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184845&qs=pros-and-cons#reviews)

See Related User Reviews

 ![rahul r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rahul r.")
RR

rahul r.

Enterprise (\> 1000 emp.)

5.0/5

"Very Useful for Production Environments"

What do you dislike about Uptime.com?

New version little bit confusing and complicated to use

VM

Vidhyashree M.

Enterprise (\> 1000 emp.)

4.0/5

"Easy to Implement, Always-On Support, and Feature-Rich"

What do you dislike about Uptime.com?

New version dificult to use as compare to old version uptime.

 ![Hossein A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hossein A.")
HA

Hossein A.

Site Reliability Engineer

Mid-Market (51-1000 emp.)

4/25/2026

"Reliable, Easy-to-Use Infrastructure Monitoring with Broad Integrations"

5/5

What do you like best about Uptime.com?

It’s a reliable tool for monitoring infrastructure. It’s also easy to use and integrates well with a wide range of services. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I didn’t find anything annoying about the uptime. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

When incidents occur, time is a critical factor. Uptime helps you spot early signs that your services are becoming unavailable, so you can stay one step ahead and act quickly to respond to an incident as soon as possible.

It also becomes useful during incident review sessions, since you can look back and better understand what happened and when. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

MB

Megan B.

Small-Business (50 or fewer emp.)

5/30/2026

"Fast and Reliable Alerting, But Needs Better Pricing"

5/5

What do you like best about Uptime.com?

I like Uptime.com's fast and reliable alerting system. It provides real-time alerting via email, SMS, Slack, or call when downtime occurs, which helps avoid delays in incident response. The initial setup was smooth, which I appreciated. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Delay alert causing slow incident response. Make pricing more affordable for startup and small teams. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I use Uptime.com for real-time alerting to avoid delay alerts, and I like its fast and reliable alerting system. Review collected by and hosted on G2.com.

Show More

Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-12895522/official_response/edit)

Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate hearing from our customers.

We would like to learn more about your experience with alert delays and how they may be impacting incident response times. We also appreciate your feedback regarding pricing and the need for more affordable options for startups and small teams.

Our team would welcome the opportunity to better understand your use case and gather additional context as we continue to improve both our monitoring services and pricing offerings.

Please reach out to our support team at support@uptime.com so we can discuss your feedback further and explore how we can best support your needs.

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

6/24/2026

"Quick Setup, Effective Monitoring"

5/5

What do you like best about Uptime.com?

I use Uptime.com for tracking when my routers are down, and it allows me to begin working on issues earlier than I could before. I like how easy it is to use and how fast it is to get set up. The initial setup was very simple and took just minutes. The notifications work well, which is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The proxy servers could be easier to set up, especially on Windows. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I use Uptime.com for tracking when my routers go down, and it allows me to begin working on issues earlier than I could before. Review collected by and hosted on G2.com.

Show More

Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-13022509/official_response/edit)

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience setting up proxy servers, particularly on Windows, and see how we can improve it for you.

We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you.

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Small-Business (50 or fewer emp.)

6/26/2026

"Effortless Website Monitoring with Instant Alerts"

5/5

What do you like best about Uptime.com?

I like that Uptime.com is simple and easy to use. Adding probes for websites is very easy, and it allows me to quickly see if a service is up or down. I appreciate how quickly I can be alerted within a minute if a website I monitor goes down. The initial setup was very fast, and everything worked great. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Nothing Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I use Uptime.com to monitor website API processes. It lets me quickly see if a service is online or down, providing immediate status history and alerts within a minute if the service is down. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Dharyashil W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dharyashil W.")
DW

Dharyashil W.

Cloud and Dataops specialist

Enterprise (\> 1000 emp.)

1/26/2026

"Clean, User-Friendly Dashboard That’s Easy for Non-Engineers"

5/5

What do you like best about Uptime.com?

A clean, user-friendly dashboard that makes it easy for even non-engineers to navigate and manage everything. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The search option isn’t very feasible for new users; it worked better in the earlier version. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I like the availability of 30+ check types, ranging from basic HTTP/S and Ping checks to more advanced API and transaction monitoring. Another advantage is having 100+ probe locations globally, which helps detect outages that are isolated to specific regions. I also find the Synthetic Monitoring effective for simulating critical user paths, and the RUM useful for capturing actual visitor experiences. Review collected by and hosted on G2.com.

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Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-12258314/official_response/edit)

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the search functionality, especially for new users, and better understand what changes from the previous version made it easier to use.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Naveen V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naveen V.")
NV

Naveen V.

Senior Site Reliability Engineer

Enterprise (\> 1000 emp.)

9/17/2025

"Easy to integrate with low cost"

4.5/5

What do you like best about Uptime.com?

The integration is very easy and its very cost efficient Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Some of the features, like grouping the URLs and other thing, can be made more easy to do Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I am the admin of my company's uptime where i hace added all my service urls and endpoint so that i can get alert via slack or phone call if there is any downtime so that i can fix it Review collected by and hosted on G2.com.

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Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-11695217/official_response/edit)

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with features like URL grouping and other areas of the platform that you feel could be made easier to use, and see how we can improve them.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

3/17/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Benjamin H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin H.")
BH

Benjamin H.

Digital Analyst and Developer

Marketing and Advertising

Small-Business (50 or fewer emp.)

12/17/2025

"Essential Tool for Reliable Uptime Monitoring"

5/5

What do you like best about Uptime.com?

I like the ease of use when setting up and reviewing checks with Uptime.com. It's convenient for identifying root causes during outages, saving us critical time in resolving issues. I also appreciate the ability for our customers to subscribe to updates through the SLA page. The centralized location for sharing the status of our application and communicating maintenance and incidents is super handy. We've been using Uptime.com for over 5 years, and it's been a great tool for what it's designed to do. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The SSO login process has too many clicks, I have to select SSO, then put in my account, then it takes me to my identity provider. Would be nice to just have a quick link that would bypass one or some of these steps. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

Uptime.com gives us a centralized location for communication with customers about our application's status and triggers alerts for outages, integrating seamlessly with OpsGenie. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

BE

Brendan E.

Mid-Market (51-1000 emp.)

6/8/2026

"Fast Setup and Accurate Alerts, Needs Billing Transparency"

5/5

What do you like best about Uptime.com?

I like the accurate alert system of Uptime.com, which leads to fewer missed incidents. It's also easy to appreciate the fast initial setup. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I have difficulty notifying the right team at the right time. I think Uptime.com needs to improve transparency in billing and plan changes. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I use Uptime.com to route alerts to the right team for specific issues, reducing missed incidents. Review collected by and hosted on G2.com.

Show More

Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-12935237/official_response/edit)

Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate hearing from our customers.

We would like to learn more about the challenges you've experienced with notifying the right team at the right time, as well as your concerns regarding billing transparency and plan changes.

Our team would welcome the opportunity to better understand your experience and gather additional details about your specific use case so we can continue improving our platform and communication processes.

Please reach out to our support team at support@uptime.com so we can look into these concerns further and work with you directly to address them.

Validated ReviewerIncentivizedSource: Seller invite

 ![Sandris I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandris I.")
SI

Sandris I.

IS Administrator

12/11/2025

"Feature-Rich with Super Easy Setup"

4.5/5

What do you like best about Uptime.com?

I like Uptime.com for its simplicity and the richness of its features. The availability of Internal Probe servers is particularly valuable, as it allows to monitor not only external services but also on-premises or isolated environments. I find adding checks to be super easy, as it's as simple as a few clicks, plus there is a huge list of Probe servers available. The initial setup of Uptime.com was also super easy. Overall, when we were searching for a monitoring product, Uptime.com provided the best value for money. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Some more complex apps were not able to be used with Transaction checks. Previously, it was not able to detect correctly website elements if specific frameworks were used. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

Uptime.com is great for monitoring website global availability. It checks service availability from multiple locations. The simplicity of adding checks with a few clicks and a huge list of probe servers is beneficial. Internal Probe servers allow monitoring on-premises or isolated environments, enhancing resource oversight. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Michael G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael G.")
MG

Michael G.

Small-Business (50 or fewer emp.)

5/12/2026

"Simple Setup, Effective Monitoring and Notifications"

5/5

What do you like best about Uptime.com?

I use Uptime.com to monitor my websites and really appreciate its notification feature for sys admins about outages. The platform is really simple and understandable, which is great. I like the nice UI/UX, as everything is straightforward and easy to navigate. The initial setup was easy, and that made transitioning from our self-hosted solution a breeze. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Nothing Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I use Uptime.com to monitor my websites, understand what's online, and get notifications for sys admin about outages. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

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