--- title: Uptime.com Reviews meta\_title: 'Uptime.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 383 reviews by the users' company size, role or industry to find out how Uptime.com works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 383 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring ---

### Uptime.com Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **intuitive UI** of Uptime.com, simplifying integration and monitoring for seamless functionality. [(85 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182691&qs=pros-and-cons#reviews)

Users appreciate the **easy setup** of Uptime.com, allowing for quick and efficient monitoring implementation without complications. [(53 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184992&qs=pros-and-cons#reviews)

Users appreciate the **reliable and timely notifications** from Uptime.com, enhancing their monitoring and operational efficiency. [(45 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182653&qs=pros-and-cons#reviews)

Users appreciate the **real-time monitoring services** of Uptime.com, enhancing system health management effortlessly and effectively. [(44 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183341&qs=pros-and-cons#reviews)

Users value the **reliable monitoring** capabilities of Uptime.com, ensuring they stay updated on system performance effortlessly. [(43 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183317&qs=pros-and-cons#reviews)

Users find the **complex configuration** process tedious, leading to challenges in SSL monitoring and overall usability. [(19 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183607&qs=pros-and-cons#reviews)

Users find Uptime.com to be **expensive** , which poses challenges for small businesses and startups on a tight budget. [(18 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183530&qs=pros-and-cons#reviews)

Users experience **notification issues** with Uptime.com, facing false alerts and limited customization for alerts. [(17 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183833&qs=pros-and-cons#reviews)

Users express concern over **inadequate notifications** , facing issues with false alerts and limited customization for alert preferences. [(15 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184408&qs=pros-and-cons#reviews)

Users find the **learning curve for advanced features** of Uptime.com a bit challenging, but tutorials help significantly. [(13 mentions)](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184845&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Uptime.com

##### 1. Ease of Use

Users appreciate the **intuitive UI** of Uptime.com, simplifying integration and monitoring for seamless functionality.
[
See 85 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182691&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Matias S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matias S.")
MS

Matias S.

Mid-Market (51-1000 emp.)

5.0/5

"Facilitate Monitoring with Simplicity"

What do you like about Uptime.com?

I like the ease of use and simplicity of Uptime.com. The application works very well and is super easy to set up. I also appreciate the real-time aler

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

##### 2. Easy Setup

Users appreciate the **easy setup** of Uptime.com, allowing for quick and efficient monitoring implementation without complications.
[
See 53 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184992&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Matias S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matias S.")
MS

Matias S.

Mid-Market (51-1000 emp.)

5.0/5

"Facilitate Monitoring with Simplicity"

What do you like about Uptime.com?

I like the ease of use and simplicity of Uptime.com. The application works very well and is super easy to set up. I also appreciate the real-time aler

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

##### 3. Notifications

Users appreciate the **reliable and timely notifications** from Uptime.com, enhancing their monitoring and operational efficiency.
[
See 45 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1182653&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

 ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.")
GS

Guindolet S.

Enterprise (\> 1000 emp.)

4.5/5

"Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring."

What do you like about Uptime.com?

The price is very low, which is a big plus. Deploying scenarios with the script recorder is also very easy, and monitoring scripts is efficient. I als

##### 4. Monitoring Services

Users appreciate the **real-time monitoring services** of Uptime.com, enhancing system health management effortlessly and effectively.
[
See 44 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183341&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Maintenance scheduling is made easier with the Recent updates. Great tool for us."

What do you like about Uptime.com?

As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintena

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

##### 5. Monitoring

Users value the **reliable monitoring** capabilities of Uptime.com, ensuring they stay updated on system performance effortlessly.
[
See 43 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183317&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jeremy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremy G.")
JG

Jeremy G.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent service for fast response times"

What do you like about Uptime.com?

The monitoring has been highly reliable and fast to notify us of issues. This has enabled us to reduce our downtime drastically as we are now able to

 ![Dan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan P.")
DP

Dan P.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable, Easy Integration & Quick Setup"

What do you like about Uptime.com?

I use Uptime.com and appreciate its reliability, simplicity, and consistency. The integration with PagerDuty works really well and connects seamlessly

### 5 Cons or Disadvantages of Uptime.com

##### 1. Complex Configuration

Users find the **complex configuration** process tedious, leading to challenges in SSL monitoring and overall usability.
[
See 19 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183607&qs=pros-and-cons#reviews)

See Related User Reviews

 ![rahul r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rahul r.")
RR

rahul r.

Enterprise (\> 1000 emp.)

5.0/5

"Very Useful for Production Environments"

What do you dislike about Uptime.com?

New version little bit confusing and complicated to use

 ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.")
GS

Guindolet S.

Enterprise (\> 1000 emp.)

4.5/5

"Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring."

What do you dislike about Uptime.com?

Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is perfor

##### 2. Expensive

Users find Uptime.com to be **expensive** , which poses challenges for small businesses and startups on a tight budget.
[
See 18 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183530&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Dan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan P.")
DP

Dan P.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable, Easy Integration & Quick Setup"

What do you dislike about Uptime.com?

You could add greater integration with Autotask, and possibly with tools like ESET, Kaseya, Sentinel from Microsoft, Azure, and so on.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Flexible online software with great user interface."

What do you dislike about Uptime.com?

You can't by SMS credits outside of the monthly subscription. Once you have used your monthly SMS credits you have to upgrade to a higher level tier

##### 3. Notification Issues

Users experience **notification issues** with Uptime.com, facing false alerts and limited customization for alerts.
[
See 17 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1183833&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Maintenance scheduling is made easier with the Recent updates. Great tool for us."

What do you dislike about Uptime.com?

As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintena

 ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.")
GS

Guindolet S.

Enterprise (\> 1000 emp.)

4.5/5

"Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring."

What do you dislike about Uptime.com?

Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is perfor

##### 4. Inadequate Notifications

Users express concern over **inadequate notifications** , facing issues with false alerts and limited customization for alert preferences.
[
See 15 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184408&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Maintenance scheduling is made easier with the Recent updates. Great tool for us."

What do you dislike about Uptime.com?

As per the conversation with the support team they have provided recent updates as per our request and the search feature is also working and Maintena

 ![Guindolet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guindolet S.")
GS

Guindolet S.

Enterprise (\> 1000 emp.)

4.5/5

"Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring."

What do you dislike about Uptime.com?

Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is perfor

##### 5. Learning Curve

Users find the **learning curve for advanced features** of Uptime.com a bit challenging, but tutorials help significantly.
[
See 13 mentions
](https://www.g2.com/products/uptime-com/reviews?filters%5Bsentiment_snippet%5D=1184845&qs=pros-and-cons#reviews)

See Related User Reviews

 ![rahul r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "rahul r.")
RR

rahul r.

Enterprise (\> 1000 emp.)

5.0/5

"Very Useful for Production Environments"

What do you dislike about Uptime.com?

New version little bit confusing and complicated to use

VM

Vidhyashree M.

Enterprise (\> 1000 emp.)

4.0/5

"Easy to Implement, Always-On Support, and Feature-Rich"

What do you dislike about Uptime.com?

New version dificult to use as compare to old version uptime.

  

TE

Thomas E.

3/2/2026

"Essential Tool for Service Monitoring"

4.5/5

What do you like best about Uptime.com?

I like how Uptime.com allows me to know if there's a problem with our services so I can address it before customers notice. Even if a customer calls about an issue, I've already been alerted, so it doesn't come as a surprise. I also think it's a great price for what the service provides. My favorite feature is the ability to test user logins for public sites, which ensures not just that the site is up, but that login requests are properly handled. Using Uptime.com together with our network and systems monitoring system helps me keep an eye on the entire environment. For a small IT team like ours, this tool saves a lot of time and was reportedly very easy to set up. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The monitor/check interface is not as 'clean' as other services I use, so I would like to see a redesign to make it more modern. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I use Uptime.com to monitor internet services, allowing me to address issues before customers notice. If customers call, I've already been alerted. It saves our small IT team time by simplifying oversight of our entire environment. Review collected by and hosted on G2.com.

Show More

Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-12427525/official_response/edit)

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the monitor/check interface and better understand what changes you would like to see in a more modern, streamlined design.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

Validated ReviewerIncentivizedSource: Seller invite

  

 ![Rajendra Prasad D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajendra Prasad D.")
RD

Rajendra Prasad D.

Enterprise (\> 1000 emp.)

2/27/2026

"Cost-Effective with Global Monitoring Power"

4.5/5

What do you like best about Uptime.com?

I really like Uptime.com's easy management of configurations, especially via API when we create or delete an application. The availability of global locations is a huge plus, as it ensures we can connect to our application from the customer's location and monitor what they experience, including latency and performance. The error information and reporting are also very helpful for troubleshooting and navigating through issues. Additionally, it's pretty easy and straightforward to set up. We switched from Catchpoint because Uptime.com is cost-effective and provides all the basic checks we need. I'm also pleased with the certification-based authentication feature that was introduced last year. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I think it would be good if Uptime.com could perform more advanced RUM and network checks. Some things that could enhance its capabilities include network global network diagnostics, BGP monitoring, network path visualization, ISP and backbone vantage points. For RUM, having video playback of user sessions to capture UI interaction and a waterfall view would be useful. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I use Uptime.com to get immediate alerts, manage incidents, and maintain SLAs. It allows us to monitor globally, reflecting customer experiences. It offers easy config management via API and troubleshooting with error reports. Review collected by and hosted on G2.com.

Show More

Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-12413668/official_response/edit)

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with our Real User Monitoring (RUM) and network monitoring capabilities, and better understand the additional features you would find most valuable.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

Validated ReviewerIncentivizedSource: Seller invite

  

 ![Iva S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iva S.")
IS

Iva S.

Marketing Director

Mid-Market (51-1000 emp.)

5/15/2025

"So much easier to monitor website errors"

4.5/5

What do you like best about Uptime.com?

Real-time notifications about website issues are really helpful, and the data makes it easier to optimize my webpages. It was also super easy to set up, so I was able to get started quickly. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

I don’t have anything negative to say. Uptime provides exactly the web monitoring solution we were looking for, and it meets our needs well. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

Uptime provides real-time notifications whenever there are issues with any webpage. This gives us a head start on resolving problems, instead of noticing them hours or days later and potentially losing leads and traffic. Review collected by and hosted on G2.com.

Show More

Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-11173265/official_response/edit)

Thank you so much for taking the time to share your feedback about Uptime.com — we really appreciate it!

We're delighted to hear that Uptime.com has been providing exactly the web monitoring solution you were looking for and that it's meeting your needs. Knowing that our platform is delivering value to your team means a great deal to us.

If you ever have any questions, suggestions, or need assistance in the future, please don't hesitate to reach out to our support team at support@uptime.com. We're always happy to help.

Thank you again for your support and for choosing Uptime.com!

4/1/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

  

 ![Emma S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma S.")
ES

Emma S.

Digital Marketing Account Specialist

Small-Business (50 or fewer emp.)

7/14/2026

"Instant Downtime Alerts Make Troubleshooting Seamless"

5/5

What do you like best about Uptime.com?

Knowing quickly if a site goes down so we can troubleshoot. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Onboarding takes a little time, but once you're up and running its seamless. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

Knowing when a domain is going to expire before it does for clients. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

  

 ![Tom B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom B.")
TB

Tom B.

Mid-Market (51-1000 emp.)

7/13/2026

"Efficient Monitoring with a Clean UX"

4/5

What do you like best about Uptime.com?

I find Uptime.com clean and lightweight, with a UX that's easy to navigate and not full of non-important stuff. The pricing is alright and was a reason for switching from another product. Setting it up was very easy, and although we probably only use a fraction of its services, we're happy with the ones we do use. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

N/A Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

Uptime.com helps us understand if users experience issues with web services through clean and easy-to-navigate UX. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

  

 ![Dinesh M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dinesh M.")
DM

Dinesh M.

Lead Database Administrator

Mid-Market (51-1000 emp.)

9/25/2025

"Highly Reliable and User-Friendly Monitoring Tool"

5/5

What do you like best about Uptime.com?

I really like Uptime.com's clear and easy-to-understand dashboard, which makes my work monitoring databases and critical infrastructure simpler. The monitoring and alerting features are reliable, and the notifications are timely and configurable. I've been using Uptime.com for almost a year now, and I find the platform to be very user-friendly. The notifications I receive through both the web and mobile app are very helpful, which is something I'm really impressed with. We switched from another product called EyeLUT to Uptime.com because it's more user-friendly and cost-effective to the organization. Overall, I would say I'm quite happy with Uptime.com, and I would rate it a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Nothing to specify Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I use Uptime.com for monitoring databases and critical infrastructure. It offers reliable monitoring and alerting features with timely and configurable notifications, which are very helpful during on-call rotations. Review collected by and hosted on G2.com.

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12/17/2025
Current UserValidated ReviewerIncentivizedSource: Seller invite

  

 ![Sriharsha G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sriharsha G.")
SG

Sriharsha G.

Platform operations engineer -- SRE &amp; Ops

Mid-Market (51-1000 emp.)

11/23/2025

"Effortless Monitoring with Reliable Alerts and Intuitive Dashboards"

4.5/5

What do you like best about Uptime.com?

Uptime.com stands out for its straightforward setup, reliability, and the clear insight it provides into your website or service’s performance. The interface is intuitive, allowing you to easily set up uptime checks, SSL checks, and even comprehensive user-flow transaction monitors without any complicated configuration. Alerting is dependable, with minimal false positives, and it integrates seamlessly with tools like Slack, Teams, PagerDuty, and email or SMS, ensuring you’re promptly notified if issues arise. The dashboards and reports are well-designed and informative, offering performance trends, detailed downtime information, and actionable SLA insights for your team. With both synthetic and real user monitoring, as well as testing from various global locations, Uptime.com offers strong value compared to other monitoring solutions. In summary, it’s a reliable, user-friendly platform that delivers the visibility you need from a monitoring service. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Some common criticisms of Uptime.com focus on its cost, complexity, and usability. Many users find the pricing to be relatively high, particularly when additional checks or advanced features are needed. While the platform is straightforward for basic monitoring tasks, more advanced functions—such as multi-step transaction checks or in-depth API monitoring—can be somewhat complicated and require extra time to set up. Some users have also noted that alert notifications can sometimes be excessive or lack the level of customization they desire. The mobile experience is often seen as less robust than the desktop version. Overall, although the tool is powerful, some users believe it could be more intuitive and adaptable in certain aspects. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

Uptime.com enables me to keep a close watch on my website and service availability by providing continuous, dependable monitoring and instant alerts whenever issues arise. It addresses the challenge of being unaware of downtime or performance declines, offering clear insights through uptime checks, SSL monitoring, and transaction testing. The reporting features and dashboards make it straightforward to analyze trends and monitor SLAs, which supports faster decision-making. In summary, it eliminates uncertainty, saves valuable time, and gives me confidence that problems will be detected early, before they affect users. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

  

BR

Brian R.

2/11/2026

"Effortless Monitoring with Intuitive Interface"

4.5/5

What do you like best about Uptime.com?

I use Uptime.com to ensure my public websites and internet circuits are running efficiently. I appreciate that it proactively alerts me to problems without needing manual checks. The web interface is well put together, easy to navigate, and allows me to create and modify monitoring checks easily. I find the simple and clear navigation helpful, making it easy to see what I have configured with just one click. Although I wasn't involved in the initial setup, I've heard from my team that it was very easy to set up. Overall, I'm pleased with Uptime.com and would rate my likelihood of recommending it at least a 9. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

The ability to test a user logging into a monitored website is a bit confusing when using the required tool/wizard. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I use Uptime.com to ensure my websites are live and efficient, and it proactively alerts me to issues, eliminating manual checks. Review collected by and hosted on G2.com.

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Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-12345624/official_response/edit)

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with the user login monitoring feature, particularly around the setup process and the required tool/wizard used to configure the test. We would like to better understand which parts feel unclear or difficult to navigate and identify ways we can make the experience more intuitive.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

Validated ReviewerIncentivizedSource: Seller invite

  

GA

Ganesh A.

Small-Business (50 or fewer emp.)

3/31/2026

"Top-Notch Uptime Monitoring with Great Notifications"

5/5

What do you like best about Uptime.com?

I really value the dashboards in Uptime.com to see the status of our SaaS application. SMS and email notifications are incredibly valuable and useful, as they alert me when the service is down. The initial setup was quite straightforward, which made getting started easy. I also appreciate how Uptime.com is one of the best services to track API endpoints and SaaS applications' uptime. Given the price we pay and the service we receive, Uptime.com has a significant positive impact on our services' availability. Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

Nothing Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

I use Uptime.com to monitor API endpoints and SaaS application uptime. It lets us see status dashboards and sends valuable SMS and email alerts when services are down. It's one of the best services for tracking uptime. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

  

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/29/2026

"Reliable monitoring that’s easy to set up and trust"

5/5

What do you like best about Uptime.com?

What I like best about Uptime.com is how quickly you can get real monitoring up and running without fighting the tool. The checks are reliable and flexible for things like HTTP/S, keyword monitoring, DNS, SSL, and ports. Alerts are easy to route and escalate to the right people, and the status pages look professional while still being simple to customize. On top of that, the reporting is actually useful, with SLA and performance trends that are easy to pull and share, so it’s not just “we got an alert,” it’s “here’s what happened and how we’re doing over time.” Review collected by and hosted on G2.com.

What do you dislike about Uptime.com?

A few things I’ve disliked are that some of the more advanced features and reporting can feel a bit buried in the UI at first, and it takes some trial and error to dial in alert noise so you’re not getting pinged for every tiny blip. I’ve also run into cases where the customization on status pages and notifications feels a little limited compared to what you’d expect if you’re trying to match a very specific brand or workflow. Review collected by and hosted on G2.com.

What problems is Uptime.com solving and how is that benefiting you?

Uptime.com is solving the core problem of not knowing when something breaks until users complain. It gives us continuous external monitoring of websites and services, catches outages and performance degradation early, and alerts the right people fast so we can respond before it becomes a bigger incident. The benefit for me is fewer surprises, faster troubleshooting with clear incident history and performance trends, and better visibility I can share with stakeholders through reports and status pages, which helps keep both internal teams and customers informed. Review collected by and hosted on G2.com.

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Response from Chinedu U of Uptime.com

[Editedit](https://www.g2.com/survey_responses/uptime-com-review-12277278/official_response/edit)

Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it!

We would like to learn a bit more about your experience with advanced features, reporting, alert configuration, and customization options. We would like to better understand which areas feel difficult to discover or configure, as well as how we can improve status page and notification flexibility to better support your workflows.

We have a few questions and ask that you please reach out to our support team at support@uptime.com to allow us to continue looking into this for you.

Current UserValidated ReviewerIncentivizedSource: Seller invite

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