# Uptime.com Reviews **Vendor:** Uptime.com **Category:** [Website Monitoring Software](https://www.g2.com/categories/website-monitoring) **Average Rating:** 4.6/5.0 **Total Reviews:** 362 ## About Uptime.com Uptime.com provides comprehensive, unified visibility into the availability and performance of critical services. Monitoring tools empower engineering, operations and SRE teams to maintain oversight of their web stack and respond to outages through customizable alerting channels. Uptime.com offers a broad set of monitoring capabilities, including web, network, and email. API and transaction checks offer synthetic monitoring to perform multi-step validations of critical flows and services. Monitor public and private resources through a unified interface that streamlines configuration and alerting. Set up and customize Status Pages with your company branding to communicate incidents and maintenance to both customers and internal teams. Provide a single-page overview that shows your overall service health at a glance. Robust and customizable SLA reporting allows stakeholders to stay informed on incidents and downtime. Scheduled Reports send a breakdown of monitoring status at your chosen frequency and timing. Simple & intuitive industry leading Enterprise-grade features delivered at a fair price, that are continuously improving. Used by small and large businesses, Uptime.com's services scale to any organizational size and structure. G2, Sourceforge and TechRadar Pro have recognized Uptime.com as one of the world’s best uptime monitors for several consecutive years, including current awards. ## Uptime.com Pros & Cons **What users like:** - Users appreciate the **ease of use** of Uptime.com, praising its intuitive dashboard and straightforward setup process. (84 reviews) - Users love the **easy setup** of Uptime.com, facilitating seamless website monitoring and efficient implementation. (51 reviews) - Users praise the **timely and configurable notifications** on Uptime.com, enhancing their monitoring experience across platforms. (43 reviews) - Users value the **reliable monitoring and quick alerts** of Uptime.com, ensuring minimal downtime and effective issue identification. (42 reviews) - Users appreciate the **ease of monitoring** with Uptime.com, ensuring quick issue identification and reliable performance. (40 reviews) - Reliability (39 reviews) - Alerting System (38 reviews) - Users commend the **reliable and responsive customer support** from Uptime.com, highlighting swift resolutions and valuable assistance. (36 reviews) - User Interface (34 reviews) - Performance Monitoring (33 reviews) **What users dislike:** - Users find the **complex configuration** of Uptime.com difficult to navigate, leading to frustration with setup and maintenance. (18 reviews) - Users find Uptime.com a bit **expensive** , especially for smaller teams needing advanced features and extensive checks. (17 reviews) - Users experience **notification issues** with Uptime.com, noting unclear alerts and delays in alert recovery impacting usability. (16 reviews) - Users express frustration over **inadequate notifications** , lacking alerts for important operations like plan changes or IP updates. (14 reviews) - Users find the **difficult setup** of Uptime.com challenging due to the learning curve for advanced features. (12 reviews) - Missing Features (11 reviews) - Pricing Issues (11 reviews) - Insufficient Information (10 reviews) - Users experience a **learning curve** with Uptime.com’s advanced features, but helpful tutorials ease the transition. (10 reviews) - Limitations (10 reviews) ## Uptime.com Reviews ### 1. Reliable Real-Time Monitoring with Room for Growth **Rating:** 4.5/5.0 stars **Reviewed by:** Munikiran R. | Network Operations Center Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Uptime.com?** I use Uptime.com to monitor website availability and ensure all services are running without downtime. The real-time alerting system and detailed monitoring insights are the most valuable features, helping in quick issue identification and fast response. Real-time alerts notify me instantly about any outages, allowing for quick response, while detailed monitoring insights help in analyzing root causes and preventing recurring issues. The initial setup was fairly straightforward and easy to get through. The interface is intuitive, which made configuring monitors and alerts quick. Most basic setups could be completed without much effort, and the documentation was helpful when needed. **What do you dislike about Uptime.com?** Alert noise reduction and more granular configuration options would be beneficial. Additionally improving reporting flexibility would add more value. For reporting, more flexibility in building custom reports would be valuable. This could include the ability to create tailored dashboards, apply advanced filters, schedule automated reports, and export data in multiple formats. For alert noise reduction, I'd like to see better deduplication and correlation of alerts so that related issues are grouped into a single incident instead of generating multiple notifications. Handling of flapping alerts could also be improved by introducing intelligent suppression or cooldown periods. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to monitor website availability, detect issues quickly, and ensure services run without downtime. It solves the problem of delayed incident detection with real-time alerts and detailed monitoring, reducing downtime and ensuring a faster response to outages. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about your experience with alerting and reporting features and try to resolve this for you. We have a few questions and ask you please reach out to our support team at support@uptime.com, to allow us to continue to look into this for you. ### 2. Incredibly Handy Tool for Scheduling Downtime and Better Time Management **Rating:** 4.5/5.0 stars **Reviewed by:** Vishal M. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Uptime.com?** I just wanted to share my thoughts on a tool I recently started using for scheduling downtime. I find it incredibly useful and handy for managing my time effectively. It's really made a difference in how I plan my breaks and downtime, helping me stay refreshed and focused. I think it's an important tool that can benefit many people, and I plan to recommend it to my friends! If you’re looking for something to help with time management, I definitely suggest giving it a try. **What do you dislike about Uptime.com?** I wanted to touch base regarding the GUI of uptime.com. I believe there are some areas where we can enhance the user experience and make it more intuitive. Let’s brainstorm some ideas and possibly set up a meeting to discuss this further. I think it would be great to gather everyone’s insights and come up with a solid plan to improve the interface. **What problems is Uptime.com solving and how is that benefiting you?** I wanted to take a moment to emphasize how beneficial it can be to schedule some downtime for ourselves. It’s a great opportunity to recharge and come back with fresh perspectives. If anyone has suggestions for when would be a good time to take a breather, feel free to share. Let’s make sure we’re all taking care of ourselves and maintaining a healthy work-life balance. ### 3. Maintenance scheduling is now too complicated. The pre-beta version was much better **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 18, 2025 **What do you like best about Uptime.com?** I used to like it, but I have started to dislike the platform due to the complexities of maintenance scheduling and the fact that the support team is taking too long to resolve issues. A simple rollback would help, but they are not doing it. This update is the worst; the pre-beta version was definitely the best **What do you dislike about Uptime.com?** Maintenance scheduling has become far too complex, and the support team is taking too long to resolve the issue. A simple rollback would help, but they are refusing to do it. This update is the worst; the version before the beta was much better. Previously, searching for and scheduling maintenance was easy and could be done in no time. Now, even for a simple schedule, we have to navigate back and forth, and things still get missed because a simple multi-select button is missing. If we search for tags, we get results but can only select one at a time, which is useless. Furthermore, the support team should engage with customers over the phone instead of exchanging endless emails and chats. This only wastes time without providing a solution, which leaves customers frustrated. Another issue occurred when I requested a call: they arranged a Google Meet, but they disconnected before I could finish presenting all my questions and concerns, and they never reconnected. I was left saying, 'Hello? Hello? Is there anyone there to help?' which was highly unprofessional and annoying **What problems is Uptime.com solving and how is that benefiting you?** If you operate a website, SaaS product, or service where uptime and performance are crucial, and you need to monitor various metrics like site speed, transactions, APIs, and status pages, this is especially relevant. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more your experience with the search feature and try to resolve it for you. We have a few questions and ask you please reach out to our support team at support@uptime.com to allow us to continue to look into this for you. ### 4. Uptime.com is one of the best monitoring services we're using **Rating:** 5.0/5.0 stars **Reviewed by:** Georg R. | Senior Data Scientist, Utilities, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Uptime.com?** A few years later, uptime.com still works very reliably, the free tier has still lots of options and the basic functionality hasn't changed. Good to see that. **What do you dislike about Uptime.com?** I have nothing to add to my review from two years ago, when I wrote: The pricing model is not really competitive from my point of view. A lot of options could also be achieved by a dedicated solution in the private cloud we're using. **What problems is Uptime.com solving and how is that benefiting you?** We definitely need to know when and if our website is down. It did not happen so far, but during the nightly tests we ran, uptime.com reliably alerted us so that we could have taken action in a real event. ### 5. Cost-Effective Enterprise Monitoring with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Uptime.com?** We were after a simple external pinger service. There are many out there, but they're all very cheaply done. They do the job but suffer api issues and other problems that expose their lack of support and professionalism. Uptime.com strikes a perfect balance of being cost effective but also being a well run tech company. They have everything you'd expect from an enterprise supplier, and don't charge the earth for a simple service, like Datadog, Pingdom, etc. Their account management, support, and enhancement processes have been solid. **What do you dislike about Uptime.com?** Some features are missing to really complete the picture, but we've not been a customer for long and some have already been addressed. I'm very confident that we'll see the others delivered also. **What problems is Uptime.com solving and how is that benefiting you?** The main reason for purchasing uptime.com is as a simple external pinging service. The reason we migrated off a previous provider was because of unreliable APIs and support when their service was causing issues. Uptime.com has none of these problems, is a better enterprise level partner, and their customer service is top notch. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate it! We're glad to hear that your experience has been positive overall and that some of the features you were looking for have already been addressed. We would love to learn more about the additional features you feel would help complete the picture for your team. Understanding which capabilities would provide the most value helps us prioritize future improvements and better meet the needs of our customers. Please feel free to reach out to our support team at support@uptime.com with any additional details or suggestions you'd like to share. ### 6. Solid, Flexible Monitoring with Great ROI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Uptime.com?** We recently implemented uptime.com to monitor the health and availability of our production website, and overall the platform has been solid and straightforward to use. The setup process was relatively easy. What stood out most, though, was the flexibility to configure monitoring that goes well beyond basic uptime checks. We were able to set up multi-region monitoring (US East, West, and UK), SSL/TLS certificate validation, content validation using regex matching, HTTP status code enforcement, retry and sensitivity thresholds to reduce false positives, and escalation notifications for our internal team. We especially appreciated being able to tune monitoring behavior so we didn’t get unnecessary alerts, while still catching real outages quickly. Features like retries, multi-location sensitivity, and response-time SLAs helped us build a more dependable monitoring setup than a simple ping check. We also run behind Cloudflare, and uptime.com worked well in that environment once we properly configured probe allowlists and headers. It provides enough control to feel production-ready without becoming overly complex. The interface is clean and well organized, particularly after you understand how the different monitoring sections fit together—Validation & Security, Execution & SLA, and Escalations. The testing tools were also useful during setup, since we could immediately confirm whether our monitoring rules were behaving as expected. Overall, uptime.com provides a strong balance between simplicity and advanced monitoring capabilities. It feels well-suited for teams that want more than a basic uptime monitor but don’t necessarily want the complexity of a full enterprise observability platform. From a cost perspective, we’ve also been happy with the ROI at the pricing tier we selected. The feature set, flexibility, and monitoring reliability have justified the investment for our team without feeling overly expensive or enterprise-heavy. We’re confident in the setup now and feel much better about detecting downtime, SSL issues, and site health problems proactively. **What do you dislike about Uptime.com?** There are a few areas that could be improved. Some UI labels—especially those related to string validation—could be clearer for newer users. A few of the more advanced settings also need additional documentation or context than what’s currently provided. Finally, the escalation behavior may not be immediately intuitive, particularly for smaller teams. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com helps us proactively monitor the health and availability of our website, so we can spot issues before they significantly affect customers or internal teams. Before implementing it, we had limited visibility into outages, SSL problems, or performance degradation unless someone happened to notice something manually. With the platform, we’ve been able to build a more reliable monitoring setup using multi-location checks, SSL validation, content verification, response-time tracking, and escalation notifications. As a result, we feel more confident that we can detect real issues quickly while keeping false positives to a minimum. It has also streamlined internal communication, since alerts are automatically routed to the right team members rather than depending on manual checks or customer reports. Overall, it provides better operational visibility and more peace of mind around website uptime and reliability. ### 7. Fast Setup, Deep Customization—Reliable Monitoring with Strong Slack & Atlassian Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Uptime.com?** It is very straightforward and easy to configure. You can start meaningful availability monitoring and alerting in 2 minutes, and then spend 3 more minutes configuring alerts and statuspage, and you have a fully working basic SLA monitoring solution. What i enjoy more though, is how deep into technical details and integrations you can go into, how customizable it is, once you've configured your basic checks. I've consistently experienced situations where Uptime would detect customer facing availability issues faster and more reliable than our own internal systems, and with Slack and Atlassian stack integration all tickets were raised automatically, on-call engineers were notified in seconds. in my role as SDM lead, i found great value in reporting side as well, producing structured SLA reports. **What do you dislike about Uptime.com?** nothing. if i did dislike something - i'd use any number of competitors who provide similar service. but so far, having tried several major ones, i'm staying on Uptime due to its value, and effect on our customer satisfaction **What problems is Uptime.com solving and how is that benefiting you?** Customer satisfaction is no doubt a #1 problem that we solved. Specifically we got quite a bit of negative feedback regarding the fact the customers were discovering and reporting issues earlier than we could detect and raise an incident. With uptime our detection speed improved around 10x, it was down to couple of seconds for the customer facing issues, meaning that we could act upon this faster, and number of incidents that customers reported earlier than we did fell by 87% within couple of months ### 8. Clean Interface, Proactive Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** William M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Uptime.com?** I use Uptime.com to monitor the availability and performance of my external services and servers. I really appreciate its proactive alerts when a server or service goes down or when the performance is not optimal. The user interface is clean and easy to use, which makes setup and ongoing management simple and straightforward. I can clearly see all of my monitored services, their settings, status, and historical data. Making changes to any of the monitored services is also very user-friendly. Additionally, setting up Uptime.com was very easy, and overall, it's a very impressive tool. **What do you dislike about Uptime.com?** There is a feature that allows you to test a User login for web pages. However, that tool can be hard to understand and use. I am never fully confident that I am doing it right or that the User login tests are reliable. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com monitors our services and servers, alerting us to downtime and performance issues. The clean, user-friendly interface makes monitoring, setup, and ongoing management easy. I can easily access service status, settings, and historical data. ### 9. Straightforward Website Monitoring with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel C. | Staff Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Uptime.com?** I like that Uptime.com is pretty straightforward to get everything working. The basic HTTP checks are the main ones we use, and it's beneficial for checking our website uptime. I also appreciate having a Terraform provider, which allows us to define everything in Terraform. This integration helps us monitor from all of our other infrastructure to identify if anything is not working. **What do you dislike about Uptime.com?** We had, a free plan from a different organization, I found that maybe it got stuck in some kinda weird state. We had a lot of bugs where things weren't working. And there were errors being thrown, but they weren't showing up in the website UI, you had to look at the developer tools to see the errors being thrown. Also, the free plan, I think, didn't allow text messages to New Zealand. It was only the US and UK. Again, it didn't actually show that this was a limit, it just didn't send text messages and it took me a while to figure this out. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to check website uptime with basic HTTP checks. It straightforwardly integrates with Terraform and monitors infrastructure, alerting us if anything fails. ### 10. Reliable URL Monitoring with Room for Intelligent Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Anuvav A. | System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Uptime.com?** I use Uptime.com for monitoring URL endpoints, and I find everything is all good and proper with the checks. It also provides monitoring for URL endpoint SSL certificates and platform services for impacted users. I like the way it triggers the active and inactive URLs. I also appreciate their endpoint features. Setting up the URL monitoring wasn't hard; it's pretty much basic. **What do you dislike about Uptime.com?** They can make URL monitoring more active by giving AI suggestions in the console or UI/UX. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com for monitoring URL, SSL certificates, and platform services for impacted users. It ensures everything is working properly with effective active and inactive URL triggering and helpful endpoint features. ### 11. Reliable Monitoring with Quick Alerts **Rating:** 4.0/5.0 stars **Reviewed by:** Jamal D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Uptime.com?** I like Uptime.com for its speed of the alerts and the reliability of the service, as it hardly ever goes down. It gives us early warnings when things fail, allowing us to be notified ahead of customers and stakeholders, enabling us to address issues quickly. The initial setup was simple enough. **What do you dislike about Uptime.com?** I suppose it would be nice to have more checks in a perfect world, but honestly, the service does what we need it to do. Uptime.com is limited in the sophistication of some checks; if we had more freedom to build more robust checks we may have stuck with Uptime.com alone. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com checks our service operations, providing early failure warnings and project testing. The alerts' speed and service reliability mean we resolve issues quickly, often before users and stakeholders notice. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate it! We're pleased to hear that Uptime.com has been meeting your needs and delivering the functionality you're looking for. We also appreciate your thoughts regarding the sophistication and flexibility of our monitoring checks. Feedback like yours is invaluable as we continue to enhance our platform and explore ways to provide users with greater customization and more advanced monitoring capabilities. Our team would welcome the opportunity to better understand the specific types of checks and functionality that would be most beneficial for your use case. Please feel free to reach out to our support team at support@uptime.com to share additional details and feedback. ### 12. Uptime, an addition to our IT landscape **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Uptime.com?** It is easy to use, friendly UX, you don't need development skills to start using it. Next to that also the versatility, we use it for monitoring but also for 'warning' our customers about upcoming maintenance and disturbances **What do you dislike about Uptime.com?** There is only one thing I dislike, but that is quite an important one. If you store keys in a a secret field and you create an API call with that key you can actually see the secret key in the glogging. **What problems is Uptime.com solving and how is that benefiting you?** We want to be in control and know that our APIs are not working before customers call us. With Uptime we are able to do this. We get alerts directly posted in Teams (which we have on our mobile) so we can respond quickly to issues. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your experience with Uptime.com — we really do appreciate it! We would like to learn a bit more about the concern you raised regarding secret fields and the visibility of sensitive keys within logging. We understand how important security and data protection are, and we’d like the opportunity to investigate this further. Our team would appreciate gathering additional details about your setup and the behavior you observed so we can better assist you. We have a few questions and ask that you please reach out to our support team at support@uptime.com, to allow us to continue looking into this for you. ### 13. Uptime is a friendly and usefull service to allow an efficient and quickly deployed monitoring. **Rating:** 4.5/5.0 stars **Reviewed by:** Guindolet S. | Head of Software Factory, Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Uptime.com?** The price is very low, which is a big plus. Deploying scenarios with the script recorder is also very easy, and monitoring scripts is efficient. I also appreciate that there are many options to share dashboards with my workmates. On top of that, the free push app messages for warnings are really helpful. **What do you dislike about Uptime.com?** Some protocols (such as Unix commands) can’t be executed easily. Also, there is no dedicated message or clear notification when an operation is performed in production (for example, an IP change). **What problems is Uptime.com solving and how is that benefiting you?** A quick warning in case my system experiences a complete blackout (for example, when the server can’t even send an SOS message before shutting down). It also gives me a clear, end-to-end view of my internet infrastructure and allows a third party to monitor my SLA, with data I can share directly with my client. ### 14. Effortlessly Monitor Uptime with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Warren W. | Co-Founder & Chief Intelligence Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2026 **What do you like best about Uptime.com?** I find Uptime.com incredibly easy to sign up and set up, which is great for getting started quickly. I really like the iPhone app as it's good and easy to use. Their customer support is responsive, which is always a plus when issues come up. I appreciate that it's a cost-effective solution, which fits well with my small business needs. Uptime.com provides a scalable solution that makes it easy to add or modify new checks and even pause them on demand. I also like their business model, which allows for a flexible subscription either monthly or as a longer-term solution. Setting it up was super easy, even at a customer site, as I was able to set up a website check immediately. **What do you dislike about Uptime.com?** Some of the messaging and controls could be a bit clearer. I had trouble pausing some of the checks through the browser, which was much easier through the iPhone app. I think it would be useful to have a "Pause" button available from the error email message. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com for monitoring website uptime and remote network checks. It helps detect issues on critical pages and confirms internet connectivity, making it reliable for my small business. ### 15. Reliable, Easy Integration & Quick Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Dan P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Uptime.com?** I use Uptime.com and appreciate its reliability, simplicity, and consistency. The integration with PagerDuty works really well and connects seamlessly with our ticketing system. It's easy for our engineers to configure, allowing us to monitor systems and services of all different types without having to custom program specific extensions. We got everything up and running in about an hour, which was convenient for us. **What do you dislike about Uptime.com?** You could add greater integration with Autotask, and possibly with tools like ESET, Kaseya, Sentinel from Microsoft, Azure, and so on. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to monitor our customers' web servers and systems. Its integration with PagerDuty and our ticketing system is seamless. It's reliable, easy for our engineers to configure, and lets us monitor various systems without custom programming. ### 16. Seamless Monitoring with User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Michael H. | IT Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Uptime.com?** I find Uptime.com very easy to use, and I really appreciate the clean and simple design of the site, which makes it easy to navigate and manage network checks. The platform saves time for our IT department by automatically checking the availability and performance of servers and circuits, notifying us of any issues. I also like that I can choose the regions of the world to perform checks from, allowing me to focus on areas where we have customers. The initial setup was straightforward and very easy. **What do you dislike about Uptime.com?** The feature that lets me test user logins uses a tool that you record login steps. It's a little harder to use and the ability to test the logins does not always seem to be accurate. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com saves us time by automatically monitoring our servers and circuits, notifying us of any issues. It reduces the workload for our IT department by eliminating the need for constant manual checks. ### 17. Reliability and Transparency with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Emmanuel D. | Information Technology Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Uptime.com?** I truly appreciate Uptime.com for its consistent reliability and user-friendly interface. The dashboards are intuitive, and the flexible monitoring options make it easy to keep track of the health of our public-facing services. I find the clear, actionable alerts particularly helpful, as they enable us to respond swiftly to any issues and reduce downtime. The built-in status pages are a great asset for communicating service availability to our partners, which also lessens the need for manual updates. The real-time and performance monitoring features are essential for us, ensuring our services remain smooth and uninterrupted. Additionally, the initial setup was simple and straightforward, allowing us to start monitoring and receiving alerts quickly with minimal effort. **What do you dislike about Uptime.com?** One aspect that could be enhanced is the support for tracking mobile applications. This includes providing more detailed usage metrics, as well as data on downloads, installations, and geographic distribution. **What problems is Uptime.com solving and how is that benefiting you?** I rely on Uptime.com to continuously monitor our websites, which helps us quickly identify outages and performance problems. The platform delivers clear alerts, is user-friendly, and increases transparency through its status pages. This has led to fewer support inquiries and better communication with our partners. ### 18. Efficient and Economical Monitoring with Uptime.com **Rating:** 5.0/5.0 stars **Reviewed by:** Christian C. | Salesforce B2C Tech Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Uptime.com?** I like that Uptime.com is economically accessible and particularly extensive in terms of available infrastructure (servers). It is essential that checks are done from different countries as well as the same one, and the check can be set with a fairly low time interval that ensures quick detection of anomalies. Recently, we have also set up checks towards internal server-to-server APIs that we were previously unable to monitor. Furthermore, the initial installation of Uptime.com was very simple. **What do you dislike about Uptime.com?** The RUM part could be more 'powerful'. Check performance at the URL level, general filters for device/country, the ability to view beacons, and temporal comparisons could be improved. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com is the first to detect outages and includes a call system to verify issues. It monitors near-real time in various countries, with short intervals to detect anomalies. We have set up checks on internal APIs that we previously couldn't monitor. ### 19. Reliable monitoring with great support **Rating:** 4.5/5.0 stars **Reviewed by:** Kamila W. | Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Uptime.com?** It's easy to set up and the alerts are reliable we get notified quickly whenever something needs attention. The support team has also been really helpful and responsive, which makes a big difference when you're running a live news site **What do you dislike about Uptime.com?** Nothing major to report it does what it promises. If anything, the interface could feel a bit more modern, but it doesn't get in the way of getting things done **What problems is Uptime.com solving and how is that benefiting you?** Reporting about problems on the side quickly **Official Response from Chinedu U:** > Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate it! We're glad to hear that Uptime.com is delivering on its promises and helping you get things done effectively. We also appreciate your suggestion regarding the interface design. Feedback like this is valuable as we continue to enhance the user experience while maintaining the reliability and functionality our customers depend on. If you have any additional thoughts or suggestions, we'd love to hear from you. Please feel free to reach out to our support team at support@uptime.com. ### 20. Easy Navigation and Quick Onboarding, But Reporting Details Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Braam B. | Ecommerce Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Uptime.com?** Its easy to navigate. The Integrations does take some learning, but once you are up and running, keeping an eye on the performance and trend does make it easy. The Onboarding was quick and simple! **What do you dislike about Uptime.com?** Navigating the different reports and histories in more details is not so easy and does cause friction and frustration. **What problems is Uptime.com solving and how is that benefiting you?** Remotely monitoring our site and prevent potential prolonged outages without being alerted without it already being a problem! And it does provide enough intelligence and insights for me to action on ### 21. Peace of Mind Monitoring with a Simple Dashboard and Handy App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Uptime.com?** Uptime.com gives us peace of mind because we know we’ll be notified about issues as they happen. It’s helped us stay focused on the work at hand instead of constantly checking systems or relying on customer feedback to learn about an outage. The dashboard is straightforward to use, and I especially like the app because it lets me keep an eye on things even when I’m out of the office. Setup was simple and painless, and I haven’t had to go back and redo anything. Overall, I’m extremely happy with the service and plan to keep using Uptime.com for the foreseeable future. **What do you dislike about Uptime.com?** There isn’t much I dislike overall. That said, being limited to 5-minute check intervals on the starter tier feels unnecessary. I’d much rather see a different limitation to balance the plan, or have shorter intervals offered as an optional add-on I could pay for. As it stands, it comes across as a deliberate push toward the higher tier, which includes far more features than many people would actually need. **What problems is Uptime.com solving and how is that benefiting you?** We have 30+ locations that require constant monitoring to ensure the stability of the service we provide. Uptime.com gives us the clarity we need to spot disruptions as they happen. Before using Uptime.com, we were essentially flying blind and relying on customers to tell us when something was wrong. That approach, made us come across as unprofessional and unreliable, because reports would come in and we’d have no idea there was an issue until then. Now that we’re using Uptime.com, we’re often able to address problems before customers even notice. And if they do call to report an outage, we’re usually already working on it, which helps us get things back up and running faster than we could before. ### 22. User-Friendly and Lightweight Monitoring Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Harish V. | Senior System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Uptime.com?** I find Uptime.com very user-friendly with its simple configuration. It's the most lightweight solution I've used, and going through the simple setup steps, anyone can just check the config and update. All these features make it really good for me. **What do you dislike about Uptime.com?** as of now im good with this product **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com helps me monitor external URLs effortlessly. It's very user-friendly with simple configuration, making setup a breeze. It’s useful in resolving client issues before they escalate. ### 23. Fast, Reliable Alerts for Proactive Site Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Jae C. | Sr. Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Uptime.com?** Uptime provides fast and reliable alerts when the site is down or when SSL certificates are close to expiring. It allows us to identify critical issues immediately and respond before they impact customers. The monitoring is simple, clear, and effective, making it easy to trust as an early warning system for site availability and infrastructure health. **What do you dislike about Uptime.com?** At times, when the site recovers and comes back online, the recovery or uptime notification is delayed or not triggered as expected. This can make it unclear whether the issue is fully resolved without manually checking the site, and it would be helpful if recovery alerts were more consistent and timely. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com helps us solve the challenge of monitoring site availability across multiple teams working in different time zones and countries. It ensures that critical alerts reach the right people immediately through SMS and phone calls, regardless of location. This allows our teams to respond quickly to outages or infrastructure issues, reduce downtime, and minimize business impact without relying on manual monitoring or a single region or team. ### 24. Easy and Reliable Website & Service Monitoring with Uptime **Rating:** 4.0/5.0 stars **Reviewed by:** Munikiran K. | cloud & data ops specalist-1, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Uptime.com?** Uptime is easy to use for monitoring website and service availability. Easy to implementation and identify issues quickly and reduce downtime. customer support is responsive and helpful when issues or arise. we use uptime.com regularly for continuous monitoring of websites and service. Uptime.com offers a good range of monitoring and alerting features the meet most requirements. The tool integrates easily with existing systems. **What do you dislike about Uptime.com?** There are no major drawbacks with uptime.com but some advanced features are limited to higher-tier plans. Improved onboarding and clearer documentation would help new users get started faster. **What problems is Uptime.com solving and how is that benefiting you?** Uptime helps us proactively monitor website and service availability, identify outages quickly, and respond to issues before they impact users. Real-time alerts and detailed reports reduce downtime, improve reliability, and help maintain a consistent user experience. ### 25. Essential Tool for Service Monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas E. **Reviewed Date:** March 02, 2026 **What do you like best about Uptime.com?** I like how Uptime.com allows me to know if there's a problem with our services so I can address it before customers notice. Even if a customer calls about an issue, I've already been alerted, so it doesn't come as a surprise. I also think it's a great price for what the service provides. My favorite feature is the ability to test user logins for public sites, which ensures not just that the site is up, but that login requests are properly handled. Using Uptime.com together with our network and systems monitoring system helps me keep an eye on the entire environment. For a small IT team like ours, this tool saves a lot of time and was reportedly very easy to set up. **What do you dislike about Uptime.com?** The monitor/check interface is not as 'clean' as other services I use, so I would like to see a redesign to make it more modern. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to monitor internet services, allowing me to address issues before customers notice. If customers call, I've already been alerted. It saves our small IT team time by simplifying oversight of our entire environment. ### 26. Cost-Effective with Global Monitoring Power **Rating:** 4.5/5.0 stars **Reviewed by:** Rajendra Prasad D. | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Uptime.com?** I really like Uptime.com's easy management of configurations, especially via API when we create or delete an application. The availability of global locations is a huge plus, as it ensures we can connect to our application from the customer's location and monitor what they experience, including latency and performance. The error information and reporting are also very helpful for troubleshooting and navigating through issues. Additionally, it's pretty easy and straightforward to set up. We switched from Catchpoint because Uptime.com is cost-effective and provides all the basic checks we need. I'm also pleased with the certification-based authentication feature that was introduced last year. **What do you dislike about Uptime.com?** I think it would be good if Uptime.com could perform more advanced RUM and network checks. Some things that could enhance its capabilities include network global network diagnostics, BGP monitoring, network path visualization, ISP and backbone vantage points. For RUM, having video playback of user sessions to capture UI interaction and a waterfall view would be useful. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to get immediate alerts, manage incidents, and maintain SLAs. It allows us to monitor globally, reflecting customer experiences. It offers easy config management via API and troubleshooting with error reports. ### 27. So much easier to monitor website errors **Rating:** 4.5/5.0 stars **Reviewed by:** Iva S. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Uptime.com?** Real-time notifications about website issues are really helpful, and the data makes it easier to optimize my webpages. It was also super easy to set up, so I was able to get started quickly. **What do you dislike about Uptime.com?** I don’t have anything negative to say. Uptime provides exactly the web monitoring solution we were looking for, and it meets our needs well. **What problems is Uptime.com solving and how is that benefiting you?** Uptime provides real-time notifications whenever there are issues with any webpage. This gives us a head start on resolving problems, instead of noticing them hours or days later and potentially losing leads and traffic. ### 28. Highly Reliable and User-Friendly Monitoring Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh M. | Lead Database Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Uptime.com?** I really like Uptime.com's clear and easy-to-understand dashboard, which makes my work monitoring databases and critical infrastructure simpler. The monitoring and alerting features are reliable, and the notifications are timely and configurable. I've been using Uptime.com for almost a year now, and I find the platform to be very user-friendly. The notifications I receive through both the web and mobile app are very helpful, which is something I'm really impressed with. We switched from another product called EyeLUT to Uptime.com because it's more user-friendly and cost-effective to the organization. Overall, I would say I'm quite happy with Uptime.com, and I would rate it a 10 out of 10. **What do you dislike about Uptime.com?** Nothing to specify **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com for monitoring databases and critical infrastructure. It offers reliable monitoring and alerting features with timely and configurable notifications, which are very helpful during on-call rotations. ### 29. Effortless Monitoring with Reliable Alerts and Intuitive Dashboards **Rating:** 4.5/5.0 stars **Reviewed by:** Sriharsha G. | Platform operations engineer -- SRE & Ops, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2025 **What do you like best about Uptime.com?** Uptime.com stands out for its straightforward setup, reliability, and the clear insight it provides into your website or service’s performance. The interface is intuitive, allowing you to easily set up uptime checks, SSL checks, and even comprehensive user-flow transaction monitors without any complicated configuration. Alerting is dependable, with minimal false positives, and it integrates seamlessly with tools like Slack, Teams, PagerDuty, and email or SMS, ensuring you’re promptly notified if issues arise. The dashboards and reports are well-designed and informative, offering performance trends, detailed downtime information, and actionable SLA insights for your team. With both synthetic and real user monitoring, as well as testing from various global locations, Uptime.com offers strong value compared to other monitoring solutions. In summary, it’s a reliable, user-friendly platform that delivers the visibility you need from a monitoring service. **What do you dislike about Uptime.com?** Some common criticisms of Uptime.com focus on its cost, complexity, and usability. Many users find the pricing to be relatively high, particularly when additional checks or advanced features are needed. While the platform is straightforward for basic monitoring tasks, more advanced functions—such as multi-step transaction checks or in-depth API monitoring—can be somewhat complicated and require extra time to set up. Some users have also noted that alert notifications can sometimes be excessive or lack the level of customization they desire. The mobile experience is often seen as less robust than the desktop version. Overall, although the tool is powerful, some users believe it could be more intuitive and adaptable in certain aspects. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com enables me to keep a close watch on my website and service availability by providing continuous, dependable monitoring and instant alerts whenever issues arise. It addresses the challenge of being unaware of downtime or performance declines, offering clear insights through uptime checks, SSL monitoring, and transaction testing. The reporting features and dashboards make it straightforward to analyze trends and monitor SLAs, which supports faster decision-making. In summary, it eliminates uncertainty, saves valuable time, and gives me confidence that problems will be detected early, before they affect users. ### 30. Effortless Monitoring with Intuitive Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Brian R. **Reviewed Date:** February 11, 2026 **What do you like best about Uptime.com?** I use Uptime.com to ensure my public websites and internet circuits are running efficiently. I appreciate that it proactively alerts me to problems without needing manual checks. The web interface is well put together, easy to navigate, and allows me to create and modify monitoring checks easily. I find the simple and clear navigation helpful, making it easy to see what I have configured with just one click. Although I wasn't involved in the initial setup, I've heard from my team that it was very easy to set up. Overall, I'm pleased with Uptime.com and would rate my likelihood of recommending it at least a 9. **What do you dislike about Uptime.com?** The ability to test a user logging into a monitored website is a bit confusing when using the required tool/wizard. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to ensure my websites are live and efficient, and it proactively alerts me to issues, eliminating manual checks. ### 31. Top-Notch Uptime Monitoring with Great Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Ganesh A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Uptime.com?** I really value the dashboards in Uptime.com to see the status of our SaaS application. SMS and email notifications are incredibly valuable and useful, as they alert me when the service is down. The initial setup was quite straightforward, which made getting started easy. I also appreciate how Uptime.com is one of the best services to track API endpoints and SaaS applications' uptime. Given the price we pay and the service we receive, Uptime.com has a significant positive impact on our services' availability. **What do you dislike about Uptime.com?** Nothing **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to monitor API endpoints and SaaS application uptime. It lets us see status dashboards and sends valuable SMS and email alerts when services are down. It's one of the best services for tracking uptime. ### 32. Reliable monitoring that’s easy to set up and trust **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Uptime.com?** What I like best about Uptime.com is how quickly you can get real monitoring up and running without fighting the tool. The checks are reliable and flexible for things like HTTP/S, keyword monitoring, DNS, SSL, and ports. Alerts are easy to route and escalate to the right people, and the status pages look professional while still being simple to customize. On top of that, the reporting is actually useful, with SLA and performance trends that are easy to pull and share, so it’s not just “we got an alert,” it’s “here’s what happened and how we’re doing over time.” **What do you dislike about Uptime.com?** A few things I’ve disliked are that some of the more advanced features and reporting can feel a bit buried in the UI at first, and it takes some trial and error to dial in alert noise so you’re not getting pinged for every tiny blip. I’ve also run into cases where the customization on status pages and notifications feels a little limited compared to what you’d expect if you’re trying to match a very specific brand or workflow. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com is solving the core problem of not knowing when something breaks until users complain. It gives us continuous external monitoring of websites and services, catches outages and performance degradation early, and alerts the right people fast so we can respond before it becomes a bigger incident. The benefit for me is fewer surprises, faster troubleshooting with clear incident history and performance trends, and better visibility I can share with stakeholders through reports and status pages, which helps keep both internal teams and customers informed. ### 33. Awesome service **Rating:** 5.0/5.0 stars **Reviewed by:** IT Solutions M. | Telecommunications Engineer, Consumer Electronics, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Uptime.com?** I love how I'm able to show customers status of their websites, for real time monitoring as well as status on a my company's servers **What do you dislike about Uptime.com?** There is nothing to dislike everything has been good so far. **What problems is Uptime.com solving and how is that benefiting you?** Being able to monitor sites and severs in real time and alerts ### 34. Intuitive design and flexible monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Mauricio R. | Cloud Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Uptime.com?** It features an intuitive interface with an excellent design that simplifies the configuration of the desired monitoring, providing a smooth and enhanced user experience, along with a wide range of options and monitoring types to cover various needs and scenarios. **What do you dislike about Uptime.com?** The absence of parameter based or customized service pricing tailored to the client’s needs limits the flexibility to adapt to specific requirements. This can lead to paying for services that aren’t used or not having access to truly necessary features. **What problems is Uptime.com solving and how is that benefiting you?** Improve monitoring integrity by reducing false positives, increasing confidence in continuous monitoring, optimizing response time to potential incidents, providing greater visibility and control over service uptime, and delivering a better end-user experience. ### 35. Intuitive Interface and Robust Features, Worth the Learning Curve **Rating:** 4.5/5.0 stars **Reviewed by:** Anh L. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Uptime.com?** We have been using Uptime.com for several months and have found its intuitive user interface to be a key factor in our decision to deploy it across all monitored systems. The platform makes it simple to locate and configure the necessary health checks, while offering a wide range of monitoring options and a highly customizable dashboard. Although the pricing is not the most competitive in the market, we consider Uptime.com to provide exceptional value for the features and reliability it delivers. **What do you dislike about Uptime.com?** So far, we have encountered very few issues with Uptime.com. While some of the more advanced features—such as Real User Monitoring, Transaction, and API checks—require a bit of a learning curve to configure, the comprehensive tutorials provided by Uptime.com have been extremely helpful. They enable us to find the right solutions quickly, often eliminating the need to contact support. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com has done an excellent job of helping us monitor the availability of our online systems through its comprehensive dashboards and alerts across all our critical IT services. It enables us to detect outages, performance issues, and configuration problems before they impact users. The platform’s real-time alerts, detailed reports, and customizable dashboards give our team full visibility and control over system health, allowing us to respond quickly and maintain consistent service quality. Overall, it has improved our operational efficiency and significantly reduced downtime across our infrastructure. We also use Uptime.com’s downtime reports to demonstrate to our clients just how reliable our systems are. ### 36. Multiple Alert Channels with Fast Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Shane S. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Uptime.com?** I like Uptime.com for its multiple alert channels. It offers options like team notifications and integration with Slack, which I find beneficial in managing alerts. Additionally, the initial setup was fast, which I appreciated. **What do you dislike about Uptime.com?** There's no structured escalation process for critical incidents, and I wish there were more flexible pricing tiers based on usage. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com for maintenance window scheduling to avoid false alerts during updates and appreciate its multiple alert channels like team and Slack. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate hearing from our customers. We would like to learn more about your experience regarding incident escalation workflows and your desire for more flexible pricing options based on usage. Our team would welcome the opportunity to better understand your specific needs and gather additional context so we can continue improving both our platform and service offerings. Please reach out to our support team at support@uptime.com so we can discuss your feedback further and explore how we can best support your use case. ### 37. Easy Setup and Reliable Alerts, But Pricing Can Be High for Small Teams **Rating:** 3.5/5.0 stars **Reviewed by:** Enrique C. | Director Operaciones. Consultor Marketing Online SEO SEM Adwords Bing Analytics, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2025 **What do you like best about Uptime.com?** I like how easy it is to set up monitoring for both our website and automation workflows with n8n. The alerts are reliable and timely, and the dashboards make it simple to keep track of everything, even in a small team like ours. **What do you dislike about Uptime.com?** The main downside I’ve noticed is that after the trial, the cost increases quickly if you use it to monitor n8n workflows, since these are considered advanced checks. This can make it expensive for small teams like ours. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com helps us monitor our website, automation servers, and n8n workflows. It provides timely alerts when something goes wrong, which allows us to fix issues quickly and keep our services running smoothly, even with a small team. ### 38. Intuitive Configuration and Continuous Monitoring with Uptime.com **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Uptime.com?** I like that the initial setup of Uptime.com was very simple and intuitive, allowing us to go live quickly. I appreciate the clear dashboard that immediately shows the status of the monitored services. Additionally, I like the ability to continue monitoring over time and have a history of everything that has happened, which is useful for our work. **What do you dislike about Uptime.com?** The possibility of adding more monitoring slots without significantly increasing costs. **What problems is Uptime.com solving and how is that benefiting you?** The configuration of Uptime.com is simple and intuitive, allowing us to go live quickly. The clear dashboard shows the status of the services. The event history helps us reconstruct past issues and keep the site always active, which is essential for our e-commerce. ### 39. Effortless Monitoring with Uptime.com **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Uptime.com?** I find the ease of use to be the best thing about Uptime.com. The webpage is clean and clear, making it very easy to create or modify network checks. I like how I can control what areas of the world the checks can be performed from. **What do you dislike about Uptime.com?** The feature that lets you test a user login for web pages. While I love the feature, it is difficult to create/configure. The user login test could be redesigned to be simpler and allow me to test/verify the user login test configuration. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com monitors the availability and responsiveness of our services, automating health and speed checks so IT doesn't have to do it manually. ### 40. Reliable, Easy-to-Use Infrastructure Monitoring with Broad Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Hossein A. | Site Reliability Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2026 **What do you like best about Uptime.com?** It’s a reliable tool for monitoring infrastructure. It’s also easy to use and integrates well with a wide range of services. **What do you dislike about Uptime.com?** I didn’t find anything annoying about the uptime. **What problems is Uptime.com solving and how is that benefiting you?** When incidents occur, time is a critical factor. Uptime helps you spot early signs that your services are becoming unavailable, so you can stay one step ahead and act quickly to respond to an incident as soon as possible. It also becomes useful during incident review sessions, since you can look back and better understand what happened and when. ### 41. Fast and Reliable Alerting, But Needs Better Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Megan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2026 **What do you like best about Uptime.com?** I like Uptime.com's fast and reliable alerting system. It provides real-time alerting via email, SMS, Slack, or call when downtime occurs, which helps avoid delays in incident response. The initial setup was smooth, which I appreciated. **What do you dislike about Uptime.com?** Delay alert causing slow incident response. Make pricing more affordable for startup and small teams. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com for real-time alerting to avoid delay alerts, and I like its fast and reliable alerting system. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate hearing from our customers. We would like to learn more about your experience with alert delays and how they may be impacting incident response times. We also appreciate your feedback regarding pricing and the need for more affordable options for startups and small teams. Our team would welcome the opportunity to better understand your use case and gather additional context as we continue to improve both our monitoring services and pricing offerings. Please reach out to our support team at support@uptime.com so we can discuss your feedback further and explore how we can best support your needs. ### 42. Clean, User-Friendly Dashboard That’s Easy for Non-Engineers **Rating:** 5.0/5.0 stars **Reviewed by:** Dharyashil W. | Cloud and Dataops specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Uptime.com?** A clean, user-friendly dashboard that makes it easy for even non-engineers to navigate and manage everything. **What do you dislike about Uptime.com?** The search option isn’t very feasible for new users; it worked better in the earlier version. **What problems is Uptime.com solving and how is that benefiting you?** I like the availability of 30+ check types, ranging from basic HTTP/S and Ping checks to more advanced API and transaction monitoring. Another advantage is having 100+ probe locations globally, which helps detect outages that are isolated to specific regions. I also find the Synthetic Monitoring effective for simulating critical user paths, and the RUM useful for capturing actual visitor experiences. ### 43. Easy to integrate with low cost **Rating:** 4.5/5.0 stars **Reviewed by:** Naveen V. | Senior Site Reliability Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Uptime.com?** The integration is very easy and its very cost efficient **What do you dislike about Uptime.com?** Some of the features, like grouping the URLs and other thing, can be made more easy to do **What problems is Uptime.com solving and how is that benefiting you?** I am the admin of my company's uptime where i hace added all my service urls and endpoint so that i can get alert via slack or phone call if there is any downtime so that i can fix it ### 44. Essential Tool for Reliable Uptime Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin H. | Digital Analyst and Developer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Uptime.com?** I like the ease of use when setting up and reviewing checks with Uptime.com. It's convenient for identifying root causes during outages, saving us critical time in resolving issues. I also appreciate the ability for our customers to subscribe to updates through the SLA page. The centralized location for sharing the status of our application and communicating maintenance and incidents is super handy. We've been using Uptime.com for over 5 years, and it's been a great tool for what it's designed to do. **What do you dislike about Uptime.com?** The SSO login process has too many clicks, I have to select SSO, then put in my account, then it takes me to my identity provider. Would be nice to just have a quick link that would bypass one or some of these steps. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com gives us a centralized location for communication with customers about our application's status and triggers alerts for outages, integrating seamlessly with OpsGenie. ### 45. Fast Setup and Accurate Alerts, Needs Billing Transparency **Rating:** 5.0/5.0 stars **Reviewed by:** Brendan E. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Uptime.com?** I like the accurate alert system of Uptime.com, which leads to fewer missed incidents. It's also easy to appreciate the fast initial setup. **What do you dislike about Uptime.com?** I have difficulty notifying the right team at the right time. I think Uptime.com needs to improve transparency in billing and plan changes. **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to route alerts to the right team for specific issues, reducing missed incidents. **Official Response from Chinedu U:** > Thank you so much for taking the time to share your feedback about Uptime.com — we truly appreciate hearing from our customers. We would like to learn more about the challenges you've experienced with notifying the right team at the right time, as well as your concerns regarding billing transparency and plan changes. Our team would welcome the opportunity to better understand your experience and gather additional details about your specific use case so we can continue improving our platform and communication processes. Please reach out to our support team at support@uptime.com so we can look into these concerns further and work with you directly to address them. ### 46. Feature-Rich with Super Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Sandris I. | IS Administrator **Reviewed Date:** December 11, 2025 **What do you like best about Uptime.com?** I like Uptime.com for its simplicity and the richness of its features. The availability of Internal Probe servers is particularly valuable, as it allows to monitor not only external services but also on-premises or isolated environments. I find adding checks to be super easy, as it's as simple as a few clicks, plus there is a huge list of Probe servers available. The initial setup of Uptime.com was also super easy. Overall, when we were searching for a monitoring product, Uptime.com provided the best value for money. **What do you dislike about Uptime.com?** Some more complex apps were not able to be used with Transaction checks. Previously, it was not able to detect correctly website elements if specific frameworks were used. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com is great for monitoring website global availability. It checks service availability from multiple locations. The simplicity of adding checks with a few clicks and a huge list of probe servers is beneficial. Internal Probe servers allow monitoring on-premises or isolated environments, enhancing resource oversight. ### 47. Simple Setup, Effective Monitoring and Notifications **Rating:** 5.0/5.0 stars **Reviewed by:** Michael G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Uptime.com?** I use Uptime.com to monitor my websites and really appreciate its notification feature for sys admins about outages. The platform is really simple and understandable, which is great. I like the nice UI/UX, as everything is straightforward and easy to navigate. The initial setup was easy, and that made transitioning from our self-hosted solution a breeze. **What do you dislike about Uptime.com?** Nothing **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to monitor my websites, understand what's online, and get notifications for sys admin about outages. ### 48. Best monitoring tool for small and medium enterprises with 100% visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Uptime.com?** Uptime.com provides a highly reliable and comprehensive monitoring platform that is easy to scale across multiple environments and services. The alerting is consistent and timely, the dashboards are intuitive, and the variety of check types allows us to monitor everything from basic HTTP endpoints to complex multi-step transactions. I especially appreciate the clarity of reporting, SLA tracking, and the flexibility to customize alert rules and contact groups. Overall, it has significantly improved our ability to detect incidents early and maintain visibility across our infrastructure. **What do you dislike about Uptime.com?** While the platform is strong overall, a few areas could be improved. The UI can feel slightly cluttered when managing a large number of monitors, and bulk editing or reorganizing checks sometimes requires more steps than expected. Historical reporting is good but could offer more granular filtering and customization options. Additionally, integrations are solid, but advanced configuration for alert routing or automation could be more intuitive. None of these are blockers, but enhancements here would streamline day-to-day operations even further. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com helps us identify service issues early and reduce customer-impacting downtime. It provides reliable, real-time visibility into the health of our applications, APIs, DNS records, and SSL certificates—areas where failures can be difficult to detect quickly without a unified monitoring platform. The automated alerts and SLA tracking streamline our incident-response process, allowing teams to react faster and with better context. As a result, we maintain higher service availability, resolve issues more efficiently, and proactively address performance or configuration problems before they escalate. ### 49. More than I expected **Rating:** 5.0/5.0 stars **Reviewed by:** David P. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Uptime.com?** We were using a competitor prior to coming to Uptime.com. We needed a few more features and after going through the demos and seeing what was being offered and speaking with the customer support team, I quickly understood the value of Uptime. The flexibility of being able to create and monitor virtually anything and display the status on a self created Status screen is what I value most. Also, being able to creating 1-minute monitors from many different locations within the US to help identity networks issues vs a real problem is an outstanding feature and so easy to implement. Well done Uptime! **What do you dislike about Uptime.com?** Uptime.com is a serious tool that you must be willing to invest in. **What problems is Uptime.com solving and how is that benefiting you?** We needed a tool to provide our customers a view into our service availability and help prove our SLA from a third party point of view. We also needed a tool for our internal team to immediately know if a problem is occurring with our service vs some other network reachability problem. Uptime solves both of these issues for us. ### 50. Immediate Alerts Make Uptime.com Indispensable **Rating:** 5.0/5.0 stars **Reviewed by:** yasi g. | Marketing Manager **Reviewed Date:** February 11, 2026 **What do you like best about Uptime.com?** I use Uptime.com for tracking the downtime on our blog and I find the immediate alert feature incredibly helpful. It's great because sometimes the alert comes after business hours, giving me an extra layer of security to share with the engineering team. The automated email alert that comes directly to my inbox is invaluable for knowing when our site goes down. Additionally, the initial setup was simple and took only a few seconds. **What do you dislike about Uptime.com?** Nothing comes to mind **What problems is Uptime.com solving and how is that benefiting you?** I use Uptime.com to track our blog's downtime. I get an immediate alert if it's down, even after hours, adding a security layer for my team. The automated email alerts directly to my inbox keep me updated on site status. ## Uptime.com Discussions - [What is Uptime.com used for?](https://www.g2.com/discussions/what-is-uptime-com-used-for) - [Is it planed to upload files via transaction check?](https://www.g2.com/discussions/37875-is-it-planed-to-upload-files-via-transaction-check) - 1 upvote - [Can i use this to monitor unresponsive websites after a set time?](https://www.g2.com/discussions/37810-can-i-use-this-to-monitor-unresponsive-websites-after-a-set-time) - 1 upvote - [Do the monitoring plans come with unlimited tests on each check?](https://www.g2.com/discussions/frequency-of-checks) - 1 upvote - [View Uptime.com pricing details and edition comparison](https://www.g2.com/products/uptime-com/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-13+17%3A35%3A24+-0500&secure%5Bsession_id%5D=8d24aa8e-faf4-44fa-9ef2-5003c32b5aad&secure%5Btoken%5D=1a25cdb3a78a0b8d1575211f05d930ff35220f768c25df197430ae67f1e33adb&format=llm_user) ## Uptime.com Integrations - [Cachet](https://www.g2.com/products/cachet/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [Geckoboard](https://www.g2.com/products/geckoboard/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [ilert](https://www.g2.com/products/ilert/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Klipfolio](https://www.g2.com/products/klipfolio/reviews) - [Logz.io](https://www.g2.com/products/logz-io/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [Prometheus](https://www.g2.com/products/prometheus/reviews) - [Pushbullet](https://www.g2.com/products/pushbullet/reviews) - [Pushover](https://www.g2.com/products/pushover/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews) - [Status.io](https://www.g2.com/products/status-io/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Uptime.com Features **Functionality** - Baseline - Alerting - Multi-Site Monitoring - Reporting - Multi-Channel Alerting - Location Insights **Generative AI** - AI Text Generation **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Website Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Uptime.com Alternatives - [UptimeRobot](https://www.g2.com/products/uptimerobot/reviews) - 4.7/5.0 (288 reviews) - [Site24x7](https://www.g2.com/products/site24x7/reviews) - 4.6/5.0 (426 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (708 reviews)