--- title: UpStage CRM Reviews meta_title: 'UpStage CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how UpStage CRM works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 2 scale: '5' date_modified: '2026-06-22' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # UpStage CRM Reviews **Vendor:** UpStage Technologies **Category:** [Box Office Software](https://www.g2.com/categories/box-office) **Average Rating:** 5.0/5.0 **Total Reviews:** 2 ## About UpStage CRM Nonprofit performing arts organizations waste time and revenue managing patron data across disconnected tools. UpStage eliminates that problem by giving development staff, box office managers, and executive directors a unified view of every patron relationship: their ticket history, giving record, and membership status in one place. The result is stronger donor retention, higher box office revenue, and less time spent on administrative workarounds. ## UpStage CRM Reviews ### 1. Excellent Same-Day Support and a CRM That Simplifies Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about UpStage CRM?** They provide excellent same day human support. We were able to bring all of our donations, ticket sales, and subscriptions into a single CRM which reduced the amount of time trying to gather that data from multiple sources while trying to remember how each worked. It just simplified everything and provided an easy reporting tool capable of generating reports I can give to our board with little to no clean up work. **What do you dislike about UpStage CRM?** I wish they offered a chorus member management tool. **What problems is UpStage CRM solving and how is that benefiting you?** Before UpStage, we were drowning in a "mountain of spreadsheets," juggling two separate ticketing systems and a disconnected donation platform. This fragmentation drained hours of staff time every week. By consolidating everything into one platform, we’ve reduced tasks that previously took several hours down to just one. Beyond efficiency, we’ve modernized our entire patron experience. Moving from generic paper tickets to a fully digital system has allowed us to track purchaser data accurately for the first time in our organization’s decades-long history. After vetting multiple proposals, UpStage was the clear winner; once you account for the hidden costs of other providers, UpStage offers the best ROI on the market. ### 2. Easy and seamless transition with a huge amount of support from UpStage **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about UpStage CRM?** It's an intuitive CRM that is also flexible, meeting the needs of our unusual organization. **What do you dislike about UpStage CRM?** I wish there were more robust options for guest checkout and donation that don't require login (that's a comment from patrons). Some patrons also requested an integration with apple wallet for their tickets. **What problems is UpStage CRM solving and how is that benefiting you?** UpStage is a much more robust platform than our previous CRM with a much easier user interface. It also has a good deal more functionality than what we previously had. - [View UpStage CRM pricing details and edition comparison](https://www.g2.com/products/upstage-crm/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+02%3A54%3A10+-0500&secure%5Bsession_id%5D=9bc037b9-8e8c-4e06-9859-93f827286ffb&secure%5Btoken%5D=7fd6dafa87b4b3733cbf4179aeb2088853d387629a20adee546c2010bdad7dbb&format=llm_user) ## UpStage CRM Integrations - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Stripe Terminal](https://www.g2.com/products/stripe-terminal/reviews) ## UpStage CRM Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration - Online Registration - Visitor Registration - Visitor Registration - Multi-Event - Group Registration - Online Registration - Event Registration - Class Registration - Online Ticketing - Season Tickets - Electronic Payments **Box Office** - Customer Profiles - Ticket Types - Branding & Customization - Event Communications - E-Commerce - Fundraising - Event Analytics - Multi-Event **Generative AI** - Generative AI - SMS Reminders **Additional Functionality** - Print-at-Home - Mobile Access - Customizable Reports - Barcode/Ticket Scanning - Drag & Drop - Reserved Seating - Mobile Ticketing - Activity Dashboard - Sales Reports - Point of Sale (POS) - Customizable Forms - Ticket Brokering - Surveys & Feedback - AI Copilot - GDPR Compliance - Billing & Invoicing - Event Calendar - API - Multi-Currency - Cross Selling Functionality - Data Import/Export - Seating Map - Real-Time Notifications - Confirmations/Reminders - Kiosk Ticketing - Dynamic Pricing - Email Marketing - Ticket Reservations **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Guest List Management - Artist Management - Contract/License Management - Booking Management - Website Management - Attendee Management - Registration Management - Communication Management - Promotions Management - Event Management - Wait List Management - Marketing Automation - Badge Management - Support Ticket Management - Survey/Poll Management - Discount Management - Refund Management - Forms Management - Calendar Management - Venue Management - Customer Data Management - Attendance Management - Help Desk Management - Employee Management **Agentic AI - Event Registration & Ticketing** - Third-Party Integrations - Social Media Integration **Additional Functionality** - Barcode/Ticket Scanning - Activity Dashboard - Alerts/Notifications - Event Scheduling - Customizable Forms - Mobile Access - Drag & Drop - Reporting & Statistics - API - Surveys & Feedback - Event Ticketing - Customizable Templates - Confirmations/Reminders - AI Copilot - Customizable Reports - Customizable Branding - Real-Time Updates - Event Calendar - Floor Plans & Maps - Commenting/Notes - Event Tracking - Email Marketing - Gamification - Reporting/Analytics - Lead Capture - Badge Printing - Self Check-In/Check-Out - Data Import/Export - Seating Map - Offline Access - Real-Time Data - Multi-Language - Real-Time Notifications - Guest List Search - Attendee Profiles - Email Reminders - QR Codes - Attendee Segmentation - Engagement Tracking - Customizable Fields - Data Synchronization - Attendance Tracking - Data Security - CRM - Self Service Portal - Print-at-Home - Reserved Seating - Mobile Ticketing - Sales Reports - Point of Sale (POS) - Ticket Brokering - GDPR Compliance - Billing & Invoicing - Multi-Currency - Cross Selling Functionality - Kiosk Ticketing - Dynamic Pricing - Ticket Reservations **Event Operations** - Site selection - Staff management - Budget management - Session scheduling - Q&A Management - Badge Management - Meeting Management - Website Management - Registration Management - Discount Management - Survey/Poll Management - Sponsorship Management - Attendee Management - Feedback Management - Venue Management - Agenda Management - Speaker Management - Room Block Management - Volunteer Management - Calendar Management - Film Planning - Staff Scheduling - Event Scheduling - Vendor Management - Support Ticket Management - Credential Management - Attendance Management - Transportation Management **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Multi-Event - Third-Party Integrations **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management - Third-Party Integrations - Real-Time Reporting - Activity Dashboard - For Virtual Events **Generative AI** - Generative AI - SMS Reminders **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Website Integration **Additional Functionality** - Event Calendar - Customizable Templates - AI Copilot - Customizable Forms - Private Chat - Drag & Drop - Barcode/Ticket Scanning - Multi-Language - Ticketing - Access Controls/Permissions - Alerts/Notifications - Transcripts - Mobile Access - Engagement Tracking - Customizable Reports - Customizable Branding - Email Marketing - Live Streaming - Presentation Streaming - Live Chat - Collaboration Tools - Email Templates - Reporting & Statistics - Screen Sharing - Recording - Real-Time Analytics - On-Demand Webcasting - Real-Time Notifications - Email Reminders - CRM - Lead Capture - Conferences/Conventions - Real-Time Data - Surveys & Feedback - Weddings/Parties - Audience Engagement - Access Control - Reporting/Analytics - Role-Based Permissions - Data Import/Export - Gamification - For Music Festivals - Real-Time Monitoring - Event Ticketing - For Film Festivals - Sales Trend Analysis - Real-Time Updates - Guest Accreditation - Customizable Fields - Mobile Alerts - Sales Reports - Activity Tracking - Personalization ## Top UpStage CRM Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (911 reviews) - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews) - [Whova](https://www.g2.com/products/whova/reviews) - 4.8/5.0 (1,528 reviews)